BRIO Tuscan Grille - Westlake - Crocker Park

4.2
606 reviews
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$30 and under
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Italian
BRIO (meaning "lively" or "full of life") is a "polished casual" restaurant serving authentic, northern Italian cuisine. Only 15 minutes away from downtown Cleveland and the Cleveland Convention Center, and less than two miles away from Lake Erie. The subtitle, "Tuscan Grille" is descriptive for a menu that features oven-roasted steaks, chops, and seafood; similar to what one would find in an authentic ristorante in Tuscany. BRIO's philosophy of "to eat well, is to live well" is why they only use the finest and freshest ingredients. BRIO brings the pleasure of a Tuscan country villa to the American city. To learn more, go to www.BrioItalian.com.
What 606 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.3
service
4.2
ambience
3.9
value
Noise · Moderate
87% of people would recommend it to a friend
5
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OT
Cleveland
2 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

The food is always good and the service is consistent. I think the prices have gone up significantly.

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MC
1 review
Dined on May 12, 2019
Overall 1food 3service 1ambience 4

Waited half hour past reservation time, didnt get refills and waited over 60 minutes for food to come out, left after waiting over a hour food and still not getting it. Manager was completely useless.

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MB
1 review
Dined on May 12, 2019
Overall 1food 1service 1ambience 3

We went to BRIO for my mother’s day dinner with our three young children. It took 30 minutes for my wine and my husbands beer to arrive at the table. Our server kept telling us she was checking on our food. Finally, when the table seated next to us and 15 minutes after us got their food while we were still sitting there, we’d had enough. Ended up waiting almost 1.5 hours before leaving and getting Wendy’s for dinner.

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LN
Cleveland
1 review
Dined on May 12, 2019
Overall 2food 4service 2ambience 1

Never book here during a holiday. They overbooked large parties and stuffed us in a back room that was 90 degrees and we couldn’t even navigate to the table. I had to crawl under the table and nearly knock someone over who was sitting in the aisle to get to the table. Horrible!

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DM
Cleveland
3 reviews
Dined on May 4, 2019
Overall 3food 3service 4ambience 3

Usually consistent but not the best on this occasion. My salmon was overcooked with asparagus that looked like thread. Returned and remade but took so long lost my appetite.

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OT
Cleveland
14 reviews
Dined on May 4, 2019
Overall 3food 2service 2ambience 4

Our dinner for a table of 2 took almost an hour to come out. Won’t be returning anytime soon.

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OT
Cleveland
1 review
Dined on May 4, 2019
Overall 1food 1service 5ambience 4

Food was bland. One out of our group of ten likes their meal.

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DA
Cleveland
9 reviews
Dined on April 30, 2019
Overall 4food 5service 5ambience 4

Menu filled with delicious food choices! Lunch combo very reasonably priced and good portion size. Definitely save room for dessert! Service is excellent and meal is relaxed.

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P
Cleveland
4 reviews
Dined on April 22, 2019
Overall 5food 5service 5ambience 5

The food was really great. We had the best sourdough bread we have ever had. It rivaled San Francisco!

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DT
1 review
Dined on April 21, 2019
Overall 1food 1service 4ambience 1

Easter dinner at Brio was very disappointing. They had us set up in the back room and it was very dark, and crowded with no air flow. ( I had a reservation 2 weeks in advance.) The shrimp in our appetizer was raw ( still clear ) and not cooked through. The Pasta alla Vodka was overcooked and sitting so long that the sauce had soaked into the noodles and became dry, The lasagna was mushy and in a heap on the dish. The Beef Medallions were suspect and the side of angel hair pasta that was subbed for potatoes came out plain. No sauce of any kind.

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OT
Cleveland
6 reviews
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Excellent food and service.

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t
Cleveland
6 reviews
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Waitress and service was great. A favorite place to eat!

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CP
1 review
Dined on April 20, 2019
Overall 5food 4service 5ambience 5

I was very pleased with my experience, being a chef myself I think just a little less salt, but overall excellent.

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VS
Cleveland
1 review
Dined on April 20, 2019
Overall 5food 5service 5ambience 5

Great place! Nice atmosphere and great food! Price was reasonable.

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c
Cleveland
8 reviews
Dined on April 20, 2019
Overall 4food 5service 3ambience 5

We always enjoy our holiday celebrations at Brio! It is common for us to meet the Saturday before Easter, on Black-Friday and for other special occasions. We enjoy doing a little shopping, stopping for lunch, shopping and perhaps returning back for a glass of wine at the end of the day. Our food is always exceptional as is the ambiance.

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W
Washington DC
2 reviews
Dined on April 19, 2019
Overall 2food 2service 4ambience 3

Staff was visibly eating and texting on the food service line, crab cakes were dry. We used to love this place and I was excited to return after living in DC. Likely won’t visit again which is sad because of how much we loved it before.

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AD
1 review
Dined on April 7, 2019
Overall 5food 5service 5ambience 5

Met a group of girl friends for a Sunday afternoon gathering. Service was great. Table had a sunny view. Great choices for everyone. Bonus they take reservations. Manager stopped by and she was delightful. I’d certainly return.

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KM
1 review
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

Great food, attentive and well mannered waiter! Will definitely return for the Mediterranean salad!

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v
1 review
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

The food was absolutely delicious!!!! Our waiter Matt was amazing!!!!!!!

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LV
1 review
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

Food was excellent!! Our waitress was very efficient and nice. She did a wonderful job!

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OT
Charleston
3 reviews
Dined on March 30, 2019
Overall 4food 3service 4ambience 4

We had a group of 7, including a toddler, a pre-schooler and 2 school age kids, plus a 94 year old great grandmother. Service was great, accommodating everyone, all enjoyed their dinner. Then we asked our gracious waitress to put in an order for takeout which she cheerfully did.
A very nice evening for 4 generations!

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HS
Mississippi
13 reviews
Dined on March 28, 2019
Overall 5food 5service 5ambience 4

A thank you to a person, who put a lot of time and effort into our requests.

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OT
Cleveland
1 review
Dined on March 23, 2019
Overall 2food 4service 3ambience 4

The reservation was made for 6:45pm. Was not seated until 7:05pm. The manager who was assisting the hostess was rude and not empathic about the unexpected wait. We asked for a booth and was declined. Was told it was a separate reservation.
Our server was excellent and the food was pretty good.

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LG
Cleveland
1 review
Dined on March 23, 2019
Overall 3food 2service 4ambience 3

Food is a step above fast food. My boyfriend received the wrong meal. Waiter was extremely nice.

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MF
Cleveland
17 reviews
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

Always a guaranteed good meal

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M
Cleveland
9 reviews
Dined on March 10, 2019
Overall 5food 5service 5ambience 4

Love Brio. It’s as simple as that. Just wish they’d fix their online ordering at Crocker.

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K
Cleveland
5 reviews
Dined on March 9, 2019
Overall 3food 3service 3ambience 4

This is the first time we have been there with new menus - not sure how long it’s been. We liked the menu but it was the size of the meals that surprised us. My husband ordered the salmon and when he got it we couldn’t believe how small the salmon was. What’s funny, is the gentleman across the aisle from us had the same reaction. It looked like they were running out and started cutting the salmon filets in half.
They also brought us the incorrect glasses of wine. It worked out that we didn’t get charged for the incorrect glasses, though.

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JP
Las Vegas
1 review
Dined on March 8, 2019
Overall 4food 4service 5ambience 4

Our waiter was amazing! He made our evening. I have noticed Brio has increased their prices, which is disappointing and they've taken some good options off the kids menu. But the food is good, the wine is good. For a chain restaurant, they do a good job.

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OT
Cleveland
2 reviews
Dined on March 7, 2019
Overall 3food 4service 2ambience 3

Simply OK...that’s all. Waitress was not attentive.

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DH
Cleveland
3 reviews
Dined on March 4, 2019
Overall 5food 5service 5ambience 5

Everything was great!!! Each time we go the food is very good and we are never disappointed. Perfect dinner.

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CD
1 review
Dined on March 3, 2019
Overall 3food 3service 4ambience 4

Experience has changed. Food was mediocre at best. Service was outstanding. If menu doesn't change for the better I don't see business lasting.

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JY
1 review
Dined on March 3, 2019
Overall 4food 5service 3ambience 4

We came in on a Sunday because a couple of friends were visiting. Didn't expect the food to be really good, just looking a nice place to sit down and talk. The food turned out to be exceptional. Shrimp and eggplant appetizer was superb in flavor and texture, chicken soup was way better than I expected, entree Ribeye was juicy and tasteful. My friends ordered shrimp and lobster pasta and strawberry salad, which were also really good. Dessert was just at the right sweetness and full of flavour. One thing that needs attention and improvement is the service. It was good that we were not in a hurry for something, for example, a movie, but the speed of serving was really slow. Don't get my wrong, the waitress was nice, but she and other guys at the restaurant were either distracted or just slow in response. This could be a great five-star restaurant with the improvement of service. I would come back again.

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GS
1 review
Dined on March 2, 2019
Overall 5food 5service 4ambience 4

Five of us had a wonderful experience celebrating 2 birthdays.

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JL
Cleveland
3 reviews
Dined on March 2, 2019
Overall 4food 4service 5ambience 3

Our server Nicholas was excellent. He accommodated us by moving us to a table right by the front door that was getting blasted with cold air to a more comfortable table closer to the kitchen. The food was good but the service made the overall experience a lot better.

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CO
Columbus
1 review
Dined on March 2, 2019
Overall 3food 4service 2ambience 4

Food was good but the brunch menu is fabulous. Go for the brunch, it's not busy and it's quiet, perfect for catching up with friends.

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OT
Cleveland
6 reviews
Dined on February 26, 2019
Overall 3food 2service 2ambience 3

Food was slow to arrive and over cooked in an empty restaurant

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RE
Cleveland
1 review
Dined on February 22, 2019
Overall 5food 5service 5ambience 5

Birthday celebrations for my wife and me. Mgr sang Happy Birthday in Italian. Very nicely done. Much appreciated. Server was attentive, but not overbearing. All in all a very nice evening.

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OT
1 review
Dined on February 22, 2019
Overall 5food 5service 5ambience 5

Very accommodating and helpful. Enjoyed a delicious vegan pasta and salad. Everything was delicious.

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OT
Cleveland
3 reviews
Dined on February 16, 2019
Overall 4food 5service 3ambience 5

The food was amazing and the atmosphere was really nice, perfect for date night! The server made a mistake and brought us a salad before dinner, that was supposed to go to the table to the left of us. She never owned up to making the mistake and instead charged us for the salad as if we had ordered it. That was a little sketchy and I think wrong, but overall would go back again.

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KW
1 review
Dined on February 15, 2019
Overall 4food 5service 4ambience 4

The food was very good, however, there were two mistakes in service. We ordered one lobster bisque and one mushroom soup and were given 2 lobster bisque. It was corrected. I asked to sub asparagus for the potatoes with my meal due to diet restrictions and my meal came with potatoes. It also was corrected. The

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