Permanently Closed - BRIO Tuscan Grille - Jacksonville - St. John's Town Center

4.3
778 Reviews
$30 and under
Italian

About

This restaurant is permanently closed. BRIO (meaning "lively" or "full of life") is a "polished casual" restaurant serving authentic, northern Italian cuisine. The subtitle, "Tuscan Grille" is descriptive for a menu that features oven-roasted steaks, chops, and seafood; similar to what one would find in an authentic ristorante in Tuscany. BRIO's philosophy of "to eat well, is to live well" is why they only use the finest and freshest ingredients. BRIO brings the pleasure of a Tuscan country villa to the American city. To learn more, go to www.BrioItalian.com.
What 778 people are sayingWrite a review
Overall ratings and reviews
4.3based on recent ratings
4.2
food
4.4
service
4.2
ambience
4.1
value
Noise · Quiet
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OT
vipOpenTable Diner
New England
10 reviews
Dined on January 24, 2020
Overall1food1service3ambience1

First visit here and unfortunately will never be back. Calamari was
terrible, mushroomm ravioli had a lot of black pepper and wasn't the best tasting. Lasagna was just oK..
service was good but by far the worst food I've had in the surrounding area. Maggianos, poppy's and vittos are all better.

J
Jess
Jacksonville
1 review
Dined on January 24, 2020
Overall3food2service2ambience3

Friday was their last day open.. didn’t have tea, took forever to get drinks to the table.

OT
OpenTable Diner
New England
13 reviews
Dined on January 23, 2020
Overall5food5service5ambience5

Everything was amazing! We just can’t believe that this restaurant is being closed this weekend! Dinner was totally on point - service was stellar and we enjoyed everything! The appetizers of calamari, olives and artichoke dip all equally pleased, and everyone’s entrees hit the spot! I particularly enjoyed my mani with Fresco preparation, we all tasted and loved the lasagne, the shrimp and eggplant was just divine.
We will miss you - glad to have had this memorable last meal!

MB
vipMBforgreatfood
Nashville
30 reviews
Dined on January 1, 2020
Overall5food5service5ambience4

Matthew was a delight! I’ve been to many Brio’s and love the capriccio. BRIO does it better than anywhere else I have found any where I travel. Matthew went above and beyond.

OT
OpenTable Diner
Nashville
1 review
Dined on December 31, 2019
Overall4food4service5ambience5

Went here for New Year’s Eve. Appetizers and drinks were very good (had the spinach/artichoke dip) and our waitress was excellent but entrees were very slow coming out - probably the kitchen was backed up due to the crowds. Overall a pleasant experience.

OT
vipOpenTable Diner
Jacksonville
13 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

Rest in peace Brio... it was fun while it lasted.

OT
vipOpenTable Diner
Jacksonville
3 reviews
Dined on December 27, 2019
Overall5food5service5ambience5

It’s been a long time since I’ve received such splendid service! Everyone on staff were so nice and friendly to my party. Food was out timely, attentive waitress to our needs. Great experience for my first visit! Tracy was awesome!! (Server)

OT
OpenTable Diner
Jacksonville
3 reviews
Dined on December 24, 2019
Overall5food5service5ambience5

Nice dinner! Great gluten free options!

JK
JohnK
Jacksonville
11 reviews
Dined on December 24, 2019
Overall3food3service4ambience2

We have made this restaurant a Christmas Eve tradition over the years, but we were somewhat disappointed this year. We arrived on time for our reservation but had to wait 15 minutes before being seated. I thought the whole idea of having a reservation was to be seated at that time. The food wasn’t terrible but it wasn’t as good as we have had in the past (e.g., we ordered our lab chops medium and they were prepared well done). Our consensus is that we are going to try another restaurant next Christmas Eve.

AH
AliciaH
2 reviews
Dined on December 24, 2019
Overall5food5service5ambience4

Wonderful Christmas Eve dinner with my fiance! Natalia was an absolutely wonderful server, my meal was absolutely delicious (omg the lobster bisque & peach sangria). Love the open kitchen. Even though this restaurant was pretty crowded with lots of large families, the noise level was very tolerable- thank you tall ceilings and smart restaurant design. Booth was super cozy and we both loved our meal! Plus the manager gave us a coupon for next time!

GV
GreatVenueExcellentFood
Orlando
2 reviews
Dined on December 22, 2019
Overall5food5service5ambience5

As a party of only two, we were seated promptly. Wait staff was quick to arrive and take drink orders. Menu selections were discussed and orders placed. Warm bread was delivered and enjoyed. Entrees were delivered in a very expedient time frame. The dishes were correct as ordered and the taste was most enjoyable and delicious. Beverages were replenished without even asking. Shared a nice dessert to top off another fine dining experience at Brio.

l
viplisa
New England
35 reviews
Dined on December 21, 2019
Overall3food2service3ambience3

Haven’t been to a BRIO in a while. Used to love them. Now, probably won’t go back. Expensive, limited menu choices and very mediocre food. Small portions on top of that- won’t pay $22 for pasta with 6 tiny shrimp again.

OT
OpenTable Diner
1 review
Dined on December 20, 2019
Overall3food3service5ambience2

The GM Nick is amazing and helpful! It started of rocky, and then our server Josh fixed everything and the food was perfect.

D
Dave
Jacksonville
1 review
Dined on December 19, 2019
Overall4food4service4ambience3

I took my team to BRIO for a holiday dinner. They seated us right away even though we were 15 minutes early and they didn't mind that a couple people were late. The service was prompt and polite. Drinks were kept full and the bread baskets were refilled for us. The food came out of the kitchen quickly and was tasty. I will be going back.

OT
OpenTable Diner
Jacksonville
2 reviews
Dined on December 18, 2019
Overall2food2service3ambience2

Very mediocre. We will not be back.

3
vip3toeat
Jacksonville
28 reviews
Dined on December 18, 2019
Overall5food5service5ambience5

Always a great meal! Love the service! Never disappoints! Will keep coming for sure! Thank you!

JH
JoeH
Charleston
21 reviews
Dined on December 14, 2019
Overall2food1service5ambience2

The decor was Cheesecake Factory. The lamb chops were greasy and tasteless, shrimp and fettuccine was left under the warming lights and dried out. All this for $110... Wouldn't recommend to anyone, fake fancy.

C
Cajun
Atlanta
19 reviews
Dined on December 8, 2019
Overall4food4service4ambience4

Always a good meal

OT
OpenTable Diner
Atlanta
1 review
Dined on December 6, 2019
Overall5food4service3ambience5

A little disappointed with calamari which were crumbs

DK
DiddyKong
Jacksonville
5 reviews
Dined on November 23, 2019
Overall5food5service5ambience4

Great food and excellent service, shrimp and eggplant was the best!

JJ
vipJaniceandJoe
Charleston
57 reviews
Dined on November 19, 2019
Overall4food4service5ambience5

GNO celebrating a friend’s birthday. Most of the food was great. The special Mahi was thin and very dry. We sent it back to the kitchen and they ran out Mahi☹️

MW
vipMelyndaW
Orlando
3 reviews
Dined on November 17, 2019
Overall2food2service3ambience3

The place was empty. They were out of several items. The food was hohum at best. I expect this location will close soon.

OT
OpenTable Diner
1 review
Dined on November 17, 2019
Overall5food5service5ambience5

Lamb chops were perfect! Wait staff was attentive presentation, beautiful I enjoyed my dining experience. Will return and will recommend.

JR
JohnR
Jacksonville
1 review
Dined on November 15, 2019
Overall2food1service2ambience2

Waited over an hour for our food and Had to send 2 dishes back because the sauces were missing.
The manager was kind and apologetic and offered Desert for the whole table of 7. Waitress was apologetic but could have done a better job in informing us when our food would be ready. The restaurant was not even full to explain the delay. It was my birthday and needless to say not a good experience.

c
cre51
Jacksonville
8 reviews
Dined on November 14, 2019
Overall3food3service3ambience2

I've been coming here for years, but stopped a couple of years ago. Came back for dinner this week. It's ok, but the place seems to have taken a step down. The flying curtains from the ceiling are gone, making it feel a little less comfortable and special. The food is ok, but not outstanding - for the prices, it should be a notch or two higher. Bathrooms weren't clean. I was hoping to come back and find that it had improved, but not this visit. Still, its good enough for a weeknight dinner out - a typical chain restaurant at the town center.....

r
rgirl303
San Francisco
1 review
Dined on November 9, 2019
Overall4food4service4ambience4

My family went there on last Sat night around 6:00pm, there was not a lot of people there. We were satisfied with the food and service.

G
Greg
Savannah
25 reviews
Dined on October 31, 2019
Overall4food4service5ambience5

Ga fl game

OT
OpenTable Diner
Orlando
2 reviews
Dined on October 26, 2019
Overall5food4service3ambience3

Parents Weekend for UNF students

3
vip3toeat
Jacksonville
28 reviews
Dined on October 26, 2019
Overall5food5service5ambience5

My goodness! We had a great time! The food was excellent and the service was excellent! Will be going back soon for sure!!

OT
OpenTable Diner
Jacksonville
2 reviews
Dined on October 8, 2019
Overall5food5service5ambience4

Great experience!

OT
OpenTable Diner
Jacksonville
2 reviews
Dined on October 5, 2019
Overall4food2service4ambience4

Food was not the best quality

JR
vipJamesR
Jacksonville
2 reviews
Dined on October 3, 2019
Overall3food3service3ambience4

Took a while for the drinks to arrive even though the place was not busy. Server was nice but sporadically attentive. Ordered calamari as an app and were disappointed, as it was mostly small, fried pieces that could barely be identified as squid. Entree salad was a good size but mostly lettuce, some of which was watery/soggy. Salmon entree was small, especially for the price. Also, the rosemary was not mixed in with fingerling potatoes, just a large sprig placed on top. A bit more attention to detail overall would help this restaurant.

T
vipTravelop
Jacksonville
31 reviews
Dined on September 27, 2019
Overall5food5service5ambience5

We had a group to celebrate two birthdays and a family special news event. ( so we had alit to celebrate ) and last minute too. The staff was friendly, helpful and we had a great night

OT
OpenTable Diner
Jacksonville
1 review
Dined on September 27, 2019
Overall5food5service5ambience5

Good place for lunch.

D
Dharris
1 review
Dined on September 21, 2019
Overall5food5service5ambience5

Great service ! Extremely accommodating ! And the food was delicious and timely !

KM
vipKatyMelk1
Jacksonville
21 reviews
Dined on September 14, 2019
Overall3food3service4ambience5

The server was very prompt and friendly. However, She was not very knowledgeable about any of the dishes. The prices are a little on the high end for the quality and amount of food. The restaurant is very nice but $75 dollars for two entrees is too much for regular dining.

H
vipHumberto
Jacksonville
12 reviews
Dined on August 26, 2019
Overall5food5service5ambience5

It was the Birthday of my best friend and we take it there, the server was nice! And at the end they sing happy birthday with us and gave her a card signed for all the restaurant team, that was a nice thing, she loves it!

B
vipBeth
Jacksonville
16 reviews
Dined on August 24, 2019
Overall4food5service5ambience4

Had a great time at BRIO. Server was excellent and food was delicious!

OT
OpenTable Diner
Atlanta
5 reviews
Dined on August 17, 2019
Overall2food2service4ambience3

Service was good. The server seemed frantic even though the restaurant was not full. Food was marginal at best. Disappointing for a Brio.

MV
MaggieV
Tallahassee
8 reviews
Dined on August 17, 2019
Overall3food3service3ambience3

Service was slow. Had to get our own menus from the next table. In addition the drinks very watered down. I was disappointed. We had gone to Brios in another state and it was wonderful there. This was not what I expected.

FAQs

Permanently Closed - BRIO Tuscan Grille - Jacksonville - St. John's Town Center offers takeout which you can order by calling the restaurant at (904) 807-9960.

Permanently Closed - BRIO Tuscan Grille - Jacksonville - St. John's Town Center is rated 4.3 stars by 778 OpenTable diners.

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