BRIO Tuscan Grille - Fairfax - Fair Oaks Mall

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1. GC

   GerryC

   Washington DC

   1 review

   3.0

   1 review

   Dined on May 8, 2022

   overall3food4service2ambience3

   I've been to Brio Tuscan Grill many times, in the past mainly for work. This time I took my fiancé for a Mothers Day dinner on a Sunday afternoon. The good news was they were able to accommodate us for dinner at the bar, since our plans had changed and we arrived an hour and a half early. Totally understandable and appreciated given how busy it was for Mothers Day. Bad news was the bar was a mess and no one seemed interested in cleaning it. Throughout our drinks and dinner, used plates and glasses surrounded us. The bartender never even wiped the counter after we moved the dishes aside ourselves. A busser arrived as we got close to finishing our me and after I commented he said he just clocked in. Food was decent and otherwise we had a nice experience.

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2. R

   Ronzo

   Washington DC

   10 reviews

   vip
   5.0

   10 reviews

   Dined on May 8, 2022

   overall5food5service5ambience5

   Vincent provided awesome customer service.

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3. OT

   OpenTable Diner

   Washington DC

   7 reviews

   4.0

   7 reviews

   Dined on May 8, 2022

   overall4food5service4ambience5

   The food was excellent!

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4. DS

   DavidS

   1 review

   5.0

   1 review

   Dined on May 4, 2022

   overall5food5service4ambience5

   We ate lunch outside—very civilized. The complimentary bread was fresh, warm, and delicious. I highly recommend the Grilled Salmon Fresca. Not cheap, but excellent.

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5. L

   Lovefood

   Washington DC

   6 reviews

   5.0

   6 reviews

   Dined on May 1, 2022

   overall5food5service4ambience4

   We love brio , i had really bad experience on valentines day but we wanted to give another chance and this time was way better. But under stuff for sure! It was only one server and he was running all around by himself and didnt even see a manager on duty. But even solo Malek was great!

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6. OT

   OpenTable Diner

   Washington DC

   1 review

   1.0

   1 review

   Dined on April 30, 2022

   overall1food1service3ambience1

   Felt rushed when we got there and food was not that great I had the shrimp&lobster fettucine and was not great

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7. F

   Flash

   Washington DC

   8 reviews

   vip
   4.0

   8 reviews

   Dined on April 23, 2022

   overall4food4service3ambience4

   Lasagna was soupy. Service was very slow. Chicken marsala was good

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8. v

   vivalavida

   Washington DC

   203 reviews

   vip
   3.0

   203 reviews

   Dined on April 19, 2022

   overall3food3service4ambience3

   We had a large party to celebrate a birthday. This restaurant had nice large tables for this type of gathering. Service was slow but it was professional and cordial. The food was good and no complaints but it did not have the wow factor that I look for in top notch cuisines.

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9. BM

   BrenMills

   Richmond

   45 reviews

   vip
   5.0

   45 reviews

   Dined on April 16, 2022

   overall5food5service5ambience5

   Appreciated the comfort food and the service received by the staff. It was an awesome meal and the host was exceptional.

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10. OT

    OpenTable Diner

    Washington DC

    10 reviews

    vip
    3.0

    10 reviews

    Dined on April 12, 2022

    overall3food4service1ambience3

    We have been dining at Brio since it opened. We like the restaurant and the food (which comes out fine most of the time, but not always). The patio is lovely. The dining room is noisier the closer you sit to the kitchen, and when the restaurant is full, it is very noisy near the kitchen with the addition of people shouting orders. But, service is terribly slow! Wait staff is friendly, but very sparse. It took a good 15 minutes before our server came to the table and we were seated over an hour by the time our dinner was served. Very disappointed in the service and hope it improves.

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11. P

    Patricia

    Washington DC

    12 reviews

    vip
    2.0

    12 reviews

    Dined on April 11, 2022

    overall2food2service3ambience3

    Very empty at 11am but poor attention from waiter. My meal was to be with no onions, blackened chicken on salad and dressing on the side. It came with chopped up onions mixed in, grilled chicken and wrong salad dressing mixed in. I could not get waiters attention to return meal and others were already eating.

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12. SD

    SatisfiedDiner

    Washington DC

    33 reviews

    vip
    4.0

    33 reviews

    Dined on March 25, 2022

    overall4food4service3ambience3

    We hadn't been to this Brio's since it re-opened. The new management seems to have things well in order. The bar continues to function convividly. The dinner menu was varied. The food was very well prepared. It seems as though the servers are understaffed. Service was somewhat slow....

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13. CR

    CindyR

    1 review

    4.0

    1 review

    Dined on March 25, 2022

    overall4food5service4ambience5

    Our experience at Brio was very good. Service was a little slow but that’s not unusual in these days of staff shortages. The food and atmosphere were excellent.

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14. OT

    OpenTable Diner

    Tampa

    1 review

    vip
    2.0

    1 review

    Dined on March 8, 2022

    overall2food1service3ambience3

    For a higher-class Italian Restaurant, it was an extreme let down. I eat everything in front of me, but my food was inedible and by far the worst lasagna I’ve ever had in my life.

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15. JB

    JasonB

    Washington DC

    27 reviews

    vip
    4.0

    27 reviews

    Dined on March 5, 2022

    overall4food4service4ambience5

    Everything was ok but Brio used to be better especially the one that used to be at Tysons

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16. OT

    OpenTable Diner

    Washington DC

    1 review

    3.0

    1 review

    Dined on February 26, 2022

    overall3food3service5ambience3

    It was very good

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17. S

    Shan

    Washington DC

    1 review

    2.0

    1 review

    Dined on January 22, 2022

    overall2food2service3ambience2

    The flatbread that came with the spinach dip was stale, and a bug was flying around our table the whole time. The waiter was not masked, and that made us very uncomfortable as he kept leaning in to hear us.

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18. RM

    RachealM

    Washington DC

    9 reviews

    vip
    5.0

    9 reviews

    Dined on January 20, 2022

    overall5food5service5ambience5

    Great services and good food

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19. T

    Traveller

    Washington DC

    1 review

    3.0

    1 review

    Dined on January 9, 2022

    overall3food2service5ambience4

    Pork chops were very dry and the lasagne was uninspiring. Very good service though.

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20. MP

    MaryP

    Washington DC

    5 reviews

    vip
    3.0

    5 reviews

    Dined on January 8, 2022

    overall3food5service5ambience5

    We love going to Brios but on this visit we were totally caught off guard! The menu showed Lobster Bisque as $7.99. I ordered a bowl of the lobster bisque. The only price on the menu was $7.99. When the bill came, we were charged $15 for the soup! We double checked a menu on the way out, assuming we had overlooked the $15/bowl and confirmed the only price for the lobster bisque on the menu is $7.99. It does not state if that is for a cup or a bowl so we assumed it was a set price, set size. We had already paid and as we were walking out & checking a menu for the price, a server asked us if we needed help (not the server we had at our table). She said that yes the bowl is $15. We showed her on the menu the $7.99 and she said the bowl price was not on the menu but she would show us in the computer that the charge was correct- She would show us on the computer to prove the point? That was just rude! Why would they have only one price on the menu with no size noted & then almost double the price w/out fair warning?We have loved Brios & have gone there frequently (as evidenced by our Open Table reservations) but now when we visit, if we visit again, we will double check prices to avoid another bait & switch which definitely takes the pleasure out of dining.

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21. BM

    BrenMills

    Richmond

    44 reviews

    vip
    5.0

    44 reviews

    Dined on December 22, 2021

    overall5food5service5ambience5

    Food was very nicely presented and taste was exceptional. More people were at the restaurant than usual, due to new COVID releases. Meal was enjoyed by all.

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22. MP

    MaryP

    Washington DC

    6 reviews

    vip
    5.0

    6 reviews

    Dined on December 18, 2021

    overall5food5service5ambience5

    Waiter was very busy yet had a great attitude and very personable!

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23. OT

    OpenTable Diner

    Washington DC

    2 reviews

    3.0

    2 reviews

    Dined on December 18, 2021

    overall3food2service2ambience5

    Generally we always had great experience at Brio but our last experience was not great. Our food was cold and service was poor.

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24. OT

    OpenTable Diner

    Washington DC

    7 reviews

    5.0

    7 reviews

    Dined on December 18, 2021

    overall5food5service3ambience5

    Service was slow due to less staff. Labor market issue is across the board but we have to deal with it. Had fun at dinner.

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25. s

    secretcountrygirl

    Richmond

    15 reviews

    vip
    4.0

    15 reviews

    Dined on December 4, 2021

    overall4food4service4ambience5

    Our drinks wine and cocktail finally arrived after we flagged someone to follow up still had to wait and finally served halfway through meals. So much for pairing. We’re long time regulars including big birthday groups but recently looked for other options given staff challenges.

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26. EB

    ErikB

    Washington DC

    4 reviews

    5.0

    4 reviews

    Dined on November 28, 2021

    overall5food5service5ambience5

    Great experience on the patio with the ceramic heaters providing a comfortable amount of heat for a late November day. Amber was awesome, the food was timely and tasty. Great overall meal.

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27. M

    Mary

    Washington DC

    3 reviews

    2.0

    3 reviews

    Dined on November 5, 2021

    overall2food3service3ambience1

    Unfortunately there was a group of children in the adjoining room who were extremely loud and boisterous. Neither the adults in that group nor the restaurant (?) apparently did anything to quell the extreme noise. As a result guests in the restaurant also raised their voices in order to hear at their tables. I couldn't wait to leave. The portions of additions to the pasta dishes were small compared to the prices--mostly pasta which frankly is cheap. the waiter was very nice but did not initiate pouring additional water etc.

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28. ET

    EricT

    Washington DC

    1 review

    4.0

    1 review

    Dined on November 4, 2021

    overall4food5service5ambience4

    Food was absolutely delicious and the service awesome.

    Report
29. J

    John

    Washington DC

    27 reviews

    4.0

    27 reviews

    Dined on October 30, 2021

    overall4food4service5ambience4

    The food was good. My wife and I had a small cesar salad and it was fresh and tasty. I ordered the pork chops and my wife ordered the shrimp and lobster pasta. The 2 pork chops were tasty and tender. The pasta dish had a couple of small pieces of lobster and was a little salty. Otherwise, the pasta was ok. Service was very good, and there was viritually no wait for the food. Excellent overall service.

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30. BM

    BrenMills

    Richmond

    44 reviews

    vip
    5.0

    44 reviews

    Dined on October 27, 2021

    overall5food5service5ambience5

    The specials for 2-4-5 is awesome. The daily specials are convenient, well prepared, and a greatly organized presentation. The hostess is great at her job. Food is always delicious.

    BRIO Tuscan Grille - Fairfax - Fair Oaks MallResponded on October 28, 2021

    Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
31. EM

    ElyseM

    Miami

    2 reviews

    vip
    5.0

    2 reviews

    Dined on October 15, 2021

    overall5food5service4ambience5

    We love Brio! The food is consistently delicious and the atmosphere is ideal

    BRIO Tuscan Grille - Fairfax - Fair Oaks MallResponded on October 17, 2021

    We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
32. BE

    BethE

    Washington DC

    61 reviews

    vip
    5.0

    61 reviews

    Dined on October 9, 2021

    overall5food5service5ambience5

    My daughter and her Homecoming group (21 in total) had dinner at Brio last night. Such a wonderful experience!! Their waiter was fantastic and the staff were so accommodating. Everyone enjoyed their dinner - the food was delicious! Thank you! Thank you! Thank you! Your staff definitely went above and beyond to make their evening special.

    BRIO Tuscan Grille - Fairfax - Fair Oaks MallResponded on October 17, 2021

    We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
33. JO

    JoysOpinion

    Washington DC

    9 reviews

    vip
    5.0

    9 reviews

    Dined on October 9, 2021

    overall5food5service5ambience5

    Highly recommend the shrimp and lobster fettuccine and the gorgonzola lamb chop appetizer. Delicious!!! Thank you to the GM Scott for chatting with us to ensure that all was well and to our server for her lovely personality and attentiveness.

    BRIO Tuscan Grille - Fairfax - Fair Oaks MallResponded on October 17, 2021

    Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
34. HD

    HappyDiner

    Washington DC

    1 review

    4.0

    1 review

    Dined on October 9, 2021

    overall4food4service4ambience4

    Nice outdoor area for eating -staff that cares about diners

    BRIO Tuscan Grille - Fairfax - Fair Oaks MallResponded on October 17, 2021

    Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

    Report
35. OT

    OpenTable Diner

    Washington DC

    3 reviews

    4.0

    3 reviews

    Dined on October 1, 2021

    overall4food4service4ambience4

    Baby shower

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36. DW

    DavidW

    Richmond

    2 reviews

    vip
    5.0

    2 reviews

    Dined on September 15, 2021

    overall5food5service5ambience5

    We are always pleased with the service from Claudia. She is excellent: always friendly and attentive.

    BRIO Tuscan Grille - Fairfax - Fair Oaks MallResponded on September 17, 2021

    We aim to provide a great customer experience so we're overjoyed to hear that is being exemplified by Claudia. We look forward to serving you again.

    Report
37. OT

    OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on September 11, 2021

    overall5food5service5ambience5

    Great experience

    BRIO Tuscan Grille - Fairfax - Fair Oaks MallResponded on September 12, 2021

    We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
38. OT

    OpenTable Diner

    Washington DC

    4 reviews

    2.0

    4 reviews

    Dined on September 11, 2021

    overall2food3service1ambience2

    We only saw our server 2 times. She came to ask how were things and one person said good and she walked away as another person was asking for a refill of their drink. Never got offered more water when everyone had finished their water because the server never came back to the table to order more drinks. Second time she approached the table she just handed us the check. We would have ordered more drinks and dessert but it was clear she was almost off and was rushing us to leave. Other servers were stacking up chairs over the tables so it was obvious they wanted us gone. Even though it wasn’t even 9:30 and they close at 10. So we paid and left and went somewhere else. Honestly don’t recommend this place. Food was decent but the service was horrible

    BRIO Tuscan Grille - Fairfax - Fair Oaks MallResponded on September 12, 2021

    We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

    Report
39. BM

    BrenMills

    Richmond

    44 reviews

    vip
    5.0

    44 reviews

    Dined on September 9, 2021

    overall5food5service5ambience5

    Excellent family bundle selection. Wanted something offered on Tuesday night special, but it was Wednesday night instead. Couldn't order online, so contacted restaurant, was assistance. Spoke to someone, who could have been a manager, and he quickly made the option available! Not only that, but the selection was made in a very short amount of time! Incredible! The food is outstanding, and the presentation views for itself. Assumely shared and enjoyed by all 5 family members! Highly recommend BRIO on any day of the week!

    BRIO Tuscan Grille - Fairfax - Fair Oaks MallResponded on September 12, 2021

    We love to hear how much you enjoyed dining with us at Brio Italian Grille! We look forward to welcoming you back again soon!

    Report
40. BM

    BrenMills

    Richmond

    44 reviews

    vip
    5.0

    44 reviews

    Dined on September 8, 2021

    overall5food5service5ambience5

    Awesome restaurant outing! The hostess and manager were exceptional in getting food and dessert (ice cream) exactly right. Provide information on upcoming changes to the restaurant. Menu remains unchanged. The food was delicious and enjoyed by all. First time at this location and will visit again, soon! Excellent!!

    BRIO Tuscan Grille - Fairfax - Fair Oaks MallResponded on September 9, 2021

    Thank you for that glowing review! We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report