BRIO Tuscan Grille - Columbus - Polaris Brio
Book your next event with us
I would, but with warnings. First, both dishes were FAR smaller than expected, and we left still hungry. My wife ordered a dish described as Mushroom ravioli... which was exactly 6 small mushroom ravoli in the middle of a large, empty plate... for $16. If they'd served it in an appropriate size plate, it would have looked like an appetizer, which is all it was. My dish was closer to normal size, but I typically eat much more, and even with a salad I was still hungry. Compared to other mall area american Italian restraunts, you're paying more for less.
The good WAS DELICIOUS. The service was good.
I was disappointed with my lasagna. It was almost like soup. The lasagna noodle were so overcooked it was like mush. The dish completely overcooked. My wife's the pesto pasta and chicken was very dry. The tomato and mozzarella cheese appetizer was dry no balsamic and a little olive oil, all Italian restaurants put balsamic with that dish. We frequented Brio on a somewhat regular basis but recently something has changed in quality.
First I’d like to say this is a review of this my experience on May 12, 2019. I have dined at Brio multiple times and had a great outing. Because of this I chose this restaurant for Mother’s Day dinner. The wait was about 15-20 minutes past our reservation time which wasn’t an issue since it was a holiday. The food took extremely long to arrive, about an hour after being seated. After it arrived my steak was cooked correctly on the inside but the outside was charred to the point the steak wasnt very good. Even worse, my wife had to return her lamb chops due to being so burned. She refused to order something else because of how long it would probably take to receive something else. To be short, it wasn’t the Mother’s Day meal I was expecting. Again, I’ve had great experiences at Brio, however, I’d suggest going when it’s less busy.
Server was not pleasant. My salmon was over done. Had to wait with reservation.
My food came out freezing cold and the waitress didn’t really interact with us at all. We had to ask other people to help us. With my good being freezing cold no one really apologized. They just sent the food back to get remade. It wasn’t a good experience overall my family and I won’t be back.
Server was great. Fod was good not great. Value and portions were average. Compared to Cheese Cake Factory, the portion and value list. The desert value was poor and the food quality was slightly below. I will explore other options next time.
We have been to Brio many times and have never had a bad experience and so thought this would be a good place to meet our sons for an early Mother’s Day dinner. We arrived at 5:30 for our 5:45 reservation. We were seated at 5:45. We had been in the quieter part of the restaurant by the stairs and the first thing that hit you walking into their main dining room was the noise. I’m not sure I’ve ever heard a louder restaurant, ever. It was packed but it was also the noise from dishes and glassware being put away or something just relentlessly noisy. So it’s a busy weekend we are understand. Our waiter is a little slow and very harried when he arrives at our table. We understand it’s a busy weekend. But from there we had to literally grab our waiter as he is running by our table and he never made eye contact he was so busy. The Sketchbook Cab was very good but our sons had ordered lemonade and iced tea and I do not think they received or were ask about refills. We had to ask for bread and olive oil. Our calamari came, tough and no tentacles. Mains: best dish of the 3 was the ravioli with vodka sauce one son had. The other had spaghetti with pesto and he looks up and says Mom yours is way better. I had the halibut which was the fish of the day with mushrooms risotto and asparagus. I couldn’t finish it the halibut was over cooked and looked a mess, I’m surprised they let it leave the kitchen, risotto was just dry rice with a few slivers of mushrooms and it was cold as was the asparagus. I grew up working in restaurants and am super forgiving. This is probably the first bad review I’ve ever written. I know it was a busy weekend but our waiter needed better training and the food was subpar compared to what we’ve had here before. Will be a long, long time before we go there again.
My daughter went with her girlfriends for her birthday and it was great. The group said their waiter was the BEST! Thanks
Our server was patient, kind, and efficient. Food was excellent.
Food was OK - my party did not care of the appetizer - Spinach, garlic and artichoke dip.
Our waiter was terrible- ruined our whole experience - I will not go back to brio again
Wonderful service and great dinner! Restaurant was quite for dinner on Easter and the server was fantastic.
Always love Brio! Had Easter lunch there with family-party of 8. Had reservation and were seated immediately. Service was spot on even with big party. Manager stopped by to get our feedback at the end.
I had lobster ravioli- YUM - and Mediterranean salad with pan-seared salmon- perfect!
We went to Brio on Easter Sunday. It was very crowded, and we were seated in the overflow area next to the mall. It was not optimum seating. However, the waiter was superior. He was attentive, even though it was very crowded, and answered all our questions with a touch of humor. The food was delicious! My sister was able to order from a gluten free menu, which is hard to find in most restaurants. I will certainly go to Brio again.
The food was wonderful...the service was excellent...the bloody marys and bailys and coffee tasted like there was no alcohol in them...that was kinda disappointing!
This is a staple for us, but we had an Easter brunch reservation for 10 and they tried to squeeze us into a table for 7 (that is how many place settings there were). We asked to move tables, but were told no (despite every other table being open). It took me to talk to the manager to get our party to be moved to a table that could seat 10. The service and food was less than average, especially given the restaurant was 5% full.
Brio used to have consistently excellent food. Our visit on Sunday April 7 was a little disappointing. My lobster and shrimp pasta was bland and the sauce had a non-appealing flavor, however the shrimp was good. My daughter's pesto chicken pasta was very dry, her Caesar had some brown lettuce and my husband's Marsala chicken was overcooked. His sides were delicious though and the dessert was very good. The service was also not as good as usual and we were there at a very non-busy time--5:30 on a Sunday and there weren't many people at the restaurant.
As always, a nice meal, professional staff. Do go earlier in the day, possibly late afternoon, to avoid the dinner noise. It gets quite loud at times.
My husband really liked the lobster and shrimp pasta dish. My shrimp pasta was good but could have used more garlic seasoning. Thank you.
It was my moms birthday, but we also venture to Brio for special occasions. I even asked my wife to marry me there 9 years ago. Had my wife’s surprise party there. Date night without the kids is there, so we like Brio. Well at least we did. My favorite meal, the pork chops have dropped again and the ribeye is very thin, 3rd time I’ve had it, and with that grade of beef, it’s not going to make me think, “I’m hungry, let’s go to Brio”. In our opinion, you guys are sliding. Even the waiters that I’ve talked to, can’t believe you guys dropped the pork chops.
Out for a relaxing night
The food was great, and the service was great as well. We will go again soon.
My favorite entrée (crab cake with roasted vegetables was removed from the menu but out waiter "Ricky" figured out how to give me what I wanted anyway. What a guy!
Ordered medium rare beef, entree arrived at table medium well to well done. Had to remind waiter to bring our 2 glasses of ordered wine. Waiter initially was not friendly at all, seemed to not give our table much attention till after manager came over to apologize for improperly prepared beef entree. Overall disappointed with our recent visit. Kevin
We always enjoy BRIO Tuscan Grille. The food is always good and the service is excellent. The manager stopped at our table to be sure that we were satisfied.
the staff was incredibly kind and patient to my friends, some of whom had never really experienced dining in a large group, and the staff was very helpful to them, and it did not go unnoticed. it was the best birthday yet
I order "Crown Royal" He brought I don't what Thanks!
I know it was Saturday night, but . . . service was slow, food arrived cold, and the prep was just ok. I can make better pasta carbonara myself at home. Brio is a good general place to eat, but there are only a few truly good items on the menu - stick to the flatbread, lasagna and the chicken caesar salad.
Delicious food and great service as always! My husband loved the mushroom ravioli and I got a delicious gluten-free swordfish steak.
Service was meh... We were there for a birthday celebration. Veggies on everyone’s plate were cold. Server ignored my drink order twice then tried to give me the wrong entree. About 10min after everyone else had gotten their food I received mine. Veggies cold mash potatoes cold and chicken was mildly warm. Overall I’d give my experience a D-
The service was great and the food was awesome. Lobster bisque is always a favorite
I've eaten at this chain for years. More often Easton Town Center than Polaris in recent years. I've always enjoyed food and ambience and service always top notch. Experience yesterday at Polaris was very disappointing. My sister and I ordered caprese and Cesar salad with grilled chicken. The tomato slices all 3 of them for $9.50 were tasteless. I often make at home and you can get decent tomatoes year round. Obviously inseason is outstanding but you can get decent flavorful tomatoes Year round. The Cesar salad looked like a half portions of what would be served as soup and salad combo. The chicken was delicious. Small portion but atleast delicious. When we told server how surprised and disappointed we were he offered to get s double order.....we turned down offer as $12-14 dollars buys you a decent main course lunch salad anywhere. Bill was $23 for $9.50 caprese and Cesar salad with chicken. Service was polite but not memorable. A little personality would have gone a long way for us to forget the food disappointment or atleast counter balance it. With polite dutiful service and disappointing taste and value I could not possibly recommend brio Polaris to a friend. I'm not sure I'd bother trying again myself.
The service was wonderful.
Our server Tia was amazing! She was busy and running around, but did an awesome job.
Too expensive, limited menu, unfortunate they no longer serve bruchetta or creme brulee. Pasta dish was bland. Wedge salad, chicken marsala, and lobster bisque were great. Server was fantastic
2 kids, under 10 were very loud and running around our area. Nor the parents or staff did anything about it. Also the pork chops were removed from the menu.
Food was good, service was lousy. We had to clear our own dishes.