Permanently Closed - BRIO Tuscan Grille - Allen - Watter's Creek

4.3
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752 Reviews
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$30 and under
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Italian

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About

This restaurant is permanently closed. BRIO (meaning "lively" or "full of life") is a "polished casual" restaurant serving authentic, northern Italian cuisine. The subtitle, "Tuscan Grille" is descriptive for a menu that features oven-roasted steaks, chops, and seafood; similar to what one would find in an authentic ristorante in Tuscany. BRIO's philosophy of "to eat well, is to live well" is why they only use the finest and freshest ingredients. BRIO brings the pleasure of a Tuscan country villa to the American city. To learn more, go to www.BrioItalian.com.

Support Permanently Closed - BRIO Tuscan Grille - Allen - Watter's Creek during COVID-19

What 752 People Are SayingWrite a review
Overall ratings and reviews
4.3based on recent ratings
4.3
food
4.3
service
4.3
ambience
4.1
value
Noise · Moderate
89% of people would recommend it to a friend
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CA
ChrisA
Dallas
1 review
Dined on March 14, 2020
Overall5food5service5ambience5

It was unfortunately slow due to the ongoing Covid-19 turmoil but our server was attentive and friendly and knew the menu. The shrimp and eggplant appetizer was a huge hit and everyone enjoyed their main course. The shrimp and lobster fettuccine was outstanding and we enjoyed the desserts.

OT
OpenTable Diner
Dallas
1 review
Dined on March 14, 2020
Overall5food5service5ambience5

Travis took great care of us at the bar made great drinks and suggestions we ordered n food and it was all delicious and fresh and amazing!

GA
GeoffreyA
Dallas
5 reviews
Dined on March 8, 2020
Overall5food5service5ambience5

Great service, good food as usual, will visit this restaurant again.

KM
KelseyMN
1 review
Dined on March 7, 2020
Overall5food5service5ambience4

Shockingly surprised by the dining experience at Brio. Everything ordered was phenomenal and we will definitely be back! More than just your average Italian restaurant

r
rshaggy325
New York Area
3 reviews
Dined on March 7, 2020
Overall5food5service5ambience5

Enjoyed eating at this restaurant - everything was delightful and I can’t wait to go back

N
vipNotbad
Dallas
36 reviews
Dined on March 7, 2020
Overall4food3service4ambience2

Very loud surroundings and food was just ok at best

SR
SandyR
1 review
Dined on March 7, 2020
Overall1food4service1ambience5

Our waiter was to busy with his buddy to take our order until he was SUMMONED! Bread and oil was not served with the salads and when we finally got bread we did not get any oil during the entire meal. Our waiter did not introduce himself and he got a $30.00 tip for doing nothing !!

G
Greg
Denver
6 reviews
Dined on March 2, 2020
Overall5food5service5ambience5

Brio is a really good place for a company event. I have done a few events here. One for 30 and recent one for 16. The staff was fantastic both times. Food is good and at a reasonable price so you can do a complete experience for your team and not feel the cost is out of control. We did drinks, appetizers, main course and desert all for less than $50.00 per person.

DS
vipDeizelS
San Diego
8 reviews
Dined on March 1, 2020
Overall3food3service3ambience3

Food was okay but service was too slow.

CF
vipCardsFans
Dallas
3 reviews
Dined on March 1, 2020
Overall2food2service5ambience5

Disappointing. Food quality is typically consistent, today the pastas were not good. Told server-response, next time tell them light on cheese so they don’t overcook it.

C
vipCher
Dallas
212 reviews
Dined on February 29, 2020
Overall4food5service4ambience4

We arrived early for our reservation on a Saturday night and were please to see they weren't busy. Great cozy atmosphere after a long day selling. We enjoyed the happy hour wine ($12 for 9 oz isn't really very happy) and our meals were good with generous portions. We had to ask the waitress several times for lemon for our water and for oil for the bread, but overall she did a great job. With such a cozy atmosphere, we expected it to be easy to talk, but the room was so loud, I had a sore throat by the time we left since I had to should across the booth to be heard. A bit too noisy to frequent often.

DB
DarrylB
Hawaii
12 reviews
Dined on February 26, 2020
Overall4food4service4ambience4

Just OK! Service good, Food was good, but the Pollo Caprese was pretty bland tasting....light on the Cheese & Tomatoes, and big on the Pasta,...price reasonable. I have been here in the past, but notca regular,...It was a convenient location for a Lunch/Business Meeting,...worked out OK for Meeting...not noisy or busy distractions!

EP
ElioP
Miami
5 reviews
Dined on February 23, 2020
Overall5food5service5ambience5

Nice location, clean, quite and great service with good Brio food

LO
LaurieO
Nashville
4 reviews
Dined on February 22, 2020
Overall5food5service5ambience4

I had the lamb chops, my husband had ribeye, and my daughter had chicken pesto. All was delicious, and steak and lamb were cooked perfectly to our liking. We were seated for our reservation on time, and service was fast and friendly. There was a high school dance that evening so noise level was high with all the teens, but not obnoxious. We will definitely go back!

DR
DallasRunner
Chicago
1 review
Dined on February 22, 2020
Overall5food5service5ambience5

The reservation was for my teenaged daughter and her 3 friends for a pre-winter formal dinner. Service was great and the staff was so nice to them. Great food. They had a wonderful time.

TX
TXDining
Dallas
3 reviews
Dined on February 21, 2020
Overall5food5service5ambience5

First time here and can’t wait to go again. Had the special — steak with lobster topping. It was outstanding.
Two in our party had the lobster bisque and it was excellent. chopped salad was great as was the wedge.
Service was good and attentive.

c
catman915
Dallas
16 reviews
Dined on February 16, 2020
Overall4food4service3ambience3

Family Birthday party for group of 12. Service started out ok but got slow as the night went on. Food quality and temperature was good.

DW
DonaldW
Dallas
8 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Wow! We really love this place. Our reservation was made for 8pm and we still had to wait about fifteen minutes to be seated which was fine. It was busy and Saturday night on Valentine's Day weekend. Our server sat us in a nice and quiet section in the rear as our reservation mentioned date night, so we were very pleased.

As new diners, he mentioned all the specials and we ordered cocktails he recommended which were absolutely fantastic, and our food arrived promptly and was delicious. Service was attentive, thoughtful and definitely worthy or five stars. Bathrooms were clean, and the entire restaurant is very well planned out with multiple different sections for all occasions.

The bar scene was very lively, loaded with very attractive clientele sharing laughs over cocktails. The prices are great, very reasonable and worth every penny. The crowd is well to do young professionals, business and corporate types, and suburban families. The atmosphere is very lively and upscale.

Parking near the restaurant on the weekends can be a challenge though. Not a single space available and no valet service. The parking garage is a short walk away and we ended up parking on the top floor and using the elevator down and walking back. Valet parking service on Friday's and Saturday's would be worth it in my opinion. But that is a small detail.

All in all, the food is outstanding, the service is exemplary, and the entire experience was wonderful. This is our favorite place to enjoy Italian cuisine and steaks, and we'll be back for more quite often. I'll be a regular at the happy hour scene after the office as well. Highly recommended.

OT
OpenTable Diner
St. Louis
1 review
Dined on February 15, 2020
Overall5food5service5ambience4

Really good

CC
CarynC
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

Food was great, service was very good also. I will definitely go back.

K
vipKnowgoodfoodwhenieatit
Dallas
10 reviews
Dined on February 15, 2020
Overall3food2service3ambience3

Ordered the spaghetti carbonara. Was dry. Not good at all. Pretty pricey for what I got.

FB
FranB
Dallas
23 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Love this place! We always get the Eggplant & Shrimp appetizer, and it did not disappoint. Great, as always! This time we also tried the Lasagna. I must say the lasagna noodles were the softest most luscious I have ever tasted - what a meal!

KW
KaylaW
Dallas
1 review
Dined on February 14, 2020
Overall1food3service2ambience2

Respect reservation time and communicate differences

JJ
JJRR
1 review
Dined on February 14, 2020
Overall3food3service2ambience5

Our server was very nice and attentive but we had to wait 1 hour to be seated and 1 hour to get our food. We understand that valentines day is a busy day but we made reservations to avoid this. If the business cannot handle that many people then dont offer them. Our appetizer came with our entrees so they took it off the bill. Overall we wished that they would have planned better to provide a better experience.

AC
AaronC
Dallas
2 reviews
Dined on February 14, 2020
Overall4food4service5ambience4

We were seated in the far north side of the building and we love it! So much more quieter and didn’t feel left out.
Great service and nice romantic Valentines dinner.

JA
JosephA
Dallas
4 reviews
Dined on February 14, 2020
Overall1food2service1ambience2

Seated 20 minutes after our scheduled reservation time. Once seated it took 15-20 minutes to find a waiter and then, once ordering didn’t receive our food for almost 2 hours. We weren’t alone. Everyone’s food was taking forever to come out of the kitchen. Completely ruined our valentines dinner. Won’t be going back to BRIO any time soon.

BB
BrianB
Dallas
1 review
Dined on February 14, 2020
Overall3food5service1ambience1

The food overall went awesome but my 815 reservations turn into 845 see you mean then my appetizer was unable to be honored because they ran out then when I was seated my table was ignored for 45 minutes because the waitress was on break after contacting a second manager for the day for a differently just came over and took our order our food was awesome the service after the fact was awesome. Would return probably not on Valentine’s Day

KJ
KendrickJ
Dallas
3 reviews
Dined on February 14, 2020
Overall4food5service4ambience3

Food was good it was a very busy night so although it was a few thick up I will come back to eat again. They made all necessary accommodations to make our night right.

A
Alex
San Antonio
5 reviews
Dined on February 14, 2020
Overall3food4service5ambience4

My wife and I went to Brio for Valentine's Day dinner. We understand that it was a busy night, however it seems that the restaurant was not ready for the volume of people and maybe the reservation process is overbooking tables. We had reservation for 7:30pm, arrived at 7:20pm and were told that we should be seated around the reservation time. The lobby was FULL. Time went by and we noticed 7pm reservations being called... around 8pm I approached the host, asked about wait line and she said that were still seating 7pm reservations... 15mins later, they called a couple with 7:45pm reservation. I asked host why and she apologized and gave us a table right away! So very disorganized reservation and seating system...
So, with 45min wait (after having reservation!!), we sat on our table and server greeted us (kind of already complaining that she was very busy LOL) and talked about the night specials... we asked for the special appetizer and they were OUT... I can understand they were busy, but this was really bad planning... after that, we decided that instead of having our night ruined, we would just have regular menu items and enjoy our night out, which we did... but it took around 55min to get our main course and then another 15min to get desert...
In my opinion, Brio overbooked the place for Valentine's Day and didn't consider that kitchen would be backed up badly and/or didn't care that customer's would suffer with it...
If this was my first experience there, maybe I would not return... food was good but expensive and nothing extraordinary.

DW
DannyW
Dallas
1 review
Dined on February 14, 2020
Overall2food4service3ambience3

We had a 7:30 reservation on 2/14
We arrived at 7 and finally seated at 8:15.
The waitress was overwhelmed with a extremely large party and seemed to lose touch with her smaller parties.
It took 25 minutes my fiance's Margarita to arrive.
It took over an hour for our entrees to arrive.
The food was good but not worth the 3+ hours it took.
We did get our desserts comped. With was appreciated.

OT
OpenTable Diner
Dallas
2 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Valentines

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OT
OpenTable Diner
Dallas
4 reviews
Dined on February 14, 2020
Overall4food4service3ambience3

Great food. Service took a long time but it was a holiday.

OT
OpenTable Diner
Dallas
8 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Good Valentine’s Day Dinner

OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall3food4service1ambience4

The bread for the table came out at the same time as the food. Took 15 minutes at one point for our waiter to come take our order.

RC
RonaldC
Dallas
1 review
Dined on February 14, 2020
Overall3food3service3ambience4

We normally have a wonderful meal and great service. Brio was our go to restaurant for special occasions but we won't make the mistake of scheduling for holidays again. Will just be there for personal celebrations when service is so good. One thing that ruined it for me was the fact that we were a table for four. When I asked server for a second set of crisp (I love them and didn't want to share), I was embarrassed to be refused. Had we had our own table, we would have had our own. Hence, no more table of four. Bottom line, love Brio and staff but never again on Valentine's day.

DR
DavidR
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Always good food and atmosphere.
Looking forward to returning.
Love the flat breads

OT
OpenTable Diner
Dallas
1 review
Dined on February 7, 2020
Overall5food5service5ambience5

Downside was no parking in the parking lot and no valet option, also had to wait 15 minutes past our reservation time to be seated. Food and service were excellent.

WM
WinnieM
Richmond
2 reviews
Dined on February 7, 2020
Overall5food5service5ambience5

The service was great, food exquisite and the ambiance perfect. Worth every penny spent.

MT
vipMaryT
Dallas
24 reviews
Dined on February 4, 2020
Overall5food5service5ambience5

They have by far the best beef carpaccio I’ve ever had and I’ve ordered it in restaurants all over the world. Their presentation is just wonderful too.

The server, Jeremy M was very attentive without hovering.As we were having a late lunch, the noise level was not intrusive. The ambiance is very nice,has a Tuscan feeling and very light and airy.

a
agw0219
Dallas
1 review
Dined on January 25, 2020
Overall3food5service5ambience3

The food and our server Jennifer were great! Unfortunately what soured our visit a bit is that we waited 30 minutes to be seated even though we had a 7:00 reservation.

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