Brio Italian Grille - Plantation - Broward Mall

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1. RZ

   RafaelZ

   Tampa

   14 reviews

   5.0

   14 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Had not dined at Brio in a few years, we arrived a few minutes early but were promptly seated, our waiter came by with water and introduced himself and made us feel at home. Dinner was great, I had the grilled salmon and my wife had the risotto with shrimp and scallops, both were well delicious. We’ll be back soon.

   Report
2. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Good service et excellent food . Everything was alright .

   Report
3. NM

   NicholeM

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   The customer service was excellent, food was intriguing and our waiter was magnificent!!

   Report
4. M

   Mary

   Fort Lauderdale

   19 reviews

   vip
   4.0

   19 reviews

   Dined on March 15, 2023

   overall4food4service3ambience2

   It was so cold in that restaurant, I think I’m still defrosting. Why it had to be so cold in there was ridiculous couldn’t enjoy due to all the complaining of the temps.

   Report
5. L

   Larry

   Fort Lauderdale

   2 reviews

   vip
   5.0

   2 reviews

   Dined on March 13, 2023

   overall5food5service5ambience5

   Manager Darian was very helpful in making a dinner an excellent experience

   Report
6. MF

   MarieF

   1 review

   4.0

   1 review

   Dined on March 10, 2023

   overall4food5service4ambience5

   Amount of food the price was well worth the visit. Will come again.

   Brio Italian Grille - Plantation - Broward MallResponded on March 12, 2023Thank you for your kind words, Marie! We hope to see you again soon!

   Report
7. MB

   MichelB

   Fort Lauderdale

   1 review

   3.0

   1 review

   Dined on March 9, 2023

   overall3food4service4ambience3

   Freezing temperature in the restaurant and this seems to be a standard. Would gain having it more comfortable.

   Brio Italian Grille - Plantation - Broward MallResponded on March 12, 2023We appreciate your feedback, Michel, and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

   Report
8. LN

   LyndaN

   New England

   1 review

   4.0

   1 review

   Dined on March 7, 2023

   overall4food5service3ambience4

   We had a “waiter in training” and unfortunately for the waiter he had our entire section to serve. As far as the restaurant… no decaf coffee??? I asked to have some extra lemon sauce to bring home with my chicken and was told (not by the trainee) it would be an extra $7.00 REALLY!!! I’ve never heard of such a thing. We had to wait for water, set ups, Our waiter was pleasant but overwhelmed

   Brio Italian Grille - Plantation - Broward MallResponded on March 12, 2023We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

   Report
9. SP

   StretchyPants

   Miami

   3 reviews

   3.0

   3 reviews

   Dined on March 7, 2023

   overall3food2service3ambience4

   Arrived on time for reservation. Restaurant was empty, but took 5-10 minutes to be acknowledged by staff. Table was ready and set as requested. Service was very slow and the waiter was neither friendly nor unpleasant, but didn't seem to know the menu very well. 3 of the 6 entrees ordered were ok, 1 had to be sent back because the lasagna was so hard it was inedible, and 1 was just bland. Likely will not be returning.

   Brio Italian Grille - Plantation - Broward MallResponded on March 12, 2023We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

   Report
10. PI

    PatrickI

    1 review

    5.0

    1 review

    Dined on March 6, 2023

    overall5food5service5ambience5

    Great location. Service was A+, very quick, although at the time they weren't very busy but most importantly, the food was delicious and came hot. Would definitely recommend and go back.

    Brio Italian Grille - Plantation - Broward MallResponded on March 12, 2023Thanks for that glowing review, Patrick! We are happy to hear that our team went above and beyond! We hope to serve you again soon.

    Report
11. S

    Sunshine

    Naples

    16 reviews

    vip
    5.0

    16 reviews

    Dined on March 4, 2023

    overall5food5service5ambience5

    Delicious food. Amazing service.

    Brio Italian Grille - Plantation - Broward MallResponded on March 12, 2023Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
12. F

    Foodie

    Fort Lauderdale

    148 reviews

    vip
    5.0

    148 reviews

    Dined on March 4, 2023

    overall5food5service5ambience5

    Great server, Larry

    Brio Italian Grille - Plantation - Broward MallResponded on March 12, 2023Ciao! We are so happy to hear that you had a wonderful experience at Brio! We hope to see you again soon!

    Report
13. OT

    OpenTable Diner

    Fort Lauderdale

    1 review

    2.0

    1 review

    Dined on February 26, 2023

    overall2food3service1ambience2

    Accueil sans sourire. L’employé à l’accueil semblait fatigué. Le service très lent. L’employé semblait dépasser par le nombre de tables à servir.

    Brio Italian Grille - Plantation - Broward MallResponded on March 12, 2023We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

    Report
14. c

    cbe247

    Caribbean

    4 reviews

    vip
    3.0

    4 reviews

    Dined on February 24, 2023

    overall3food3service5ambience3

    My server was amazing!

    Report
15. NN

    NNNKKK

    Exclusive

    77 reviews

    vip
    3.0

    77 reviews

    Dined on February 24, 2023

    overall3food4service1ambience4

    The worst service. We waited forever for drink refills and then for the check. When I say forever, I mean forever.Very bad service

    Brio Italian Grille - Plantation - Broward MallResponded on March 12, 2023We aim to provide a great customer experience so we are very sorry to hear we fell short and appreciate your feedback. We hope for the opportunity to serve you again.

    Report
16. OT

    OpenTable Diner

    Miami

    1 review

    4.0

    1 review

    Dined on February 23, 2023

    overall4food4service2ambience4

    Nous y allons surtout pour le carpaccio et avons demandé si il y en avait et oui que le serveur nous a dit. Après nous avoir servie notre flatbread pizza ( qui était brulé sur les bords) le serveur est venu nous dire pas de carpaccio. Ça aurait été le fun de nous aviser avant car nous serions revenus un autrefois

    Report
17. BO

    BOBinSTL

    St. Louis

    8 reviews

    vip
    1.0

    8 reviews

    Dined on February 20, 2023

    overall1food1service1ambience1

    Even though Open Table accepted our reservation, and indicated Brio’s was open, when we arrived it was closed for Presidents Day

    Brio Italian Grille - Plantation - Broward MallResponded on February 25, 2023We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

    Report
18. T

    Tony

    Fort Lauderdale

    1 review

    1.0

    1 review

    Dined on February 19, 2023

    overall1food1service1ambience2

    My experience was nothing more than just awful I took my granddaughter for Sunday brunch seating outdoors , I was very excited to go on our girls date to BRIO!!!! The French toast came to our table cold the waitress didn’t come back for another 15 minutes another waitress took the cold food back , by the time our waitress showed up we had no interest in eating French toast .. my 8 year old granddaughter asked for the eggs on the kids meal with sausage instead of beacon, the eggs came out scrambled with the sausage scrambled in the eggs we never asked for it that way , the waitress said since they never substitute bacon for sausage the cook made it that way … had to turn it away we did not asked for sausage scrambled with eggs by this time we had piles of plates on our table the waitress left all these plates on our table . 2 hours waisted we end up eating French fries and kids ice cream Sunday . Very disappointed Thank you Alba

    Brio Italian Grille - Plantation - Broward MallResponded on February 25, 2023We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

    Report
19. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on February 19, 2023

    overall1food1service1ambience1

    Customer service was uncomfortable. Server was not friendly. Sat down and no server came. Had to call the restaurant and ask to have a server come to us. Service was poor.

    Brio Italian Grille - Plantation - Broward MallResponded on February 25, 2023We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

    Report
20. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on February 19, 2023

    overall1food2service1ambience1

    Our first experience- We were a walk-in party of 5 at 7:30 pm and the hostess told me that the wait was 1 1/2 hours. There were obviously tons of empty tables. I opened the Open Table app and made a reservation for 7:30 (five minutes later). I walked back up to the hostess and told her that I had made a reservation and all of the sudden there were tables. The service was super slow and the food was marginal. We were there almost 2 hours. Terrible service. It’s a shame because Brio is usually fairly solid. Never going back there.

    Brio Italian Grille - Plantation - Broward MallResponded on February 19, 2023We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

    Report
21. M

    Mary

    West Palm Beach

    7 reviews

    2.0

    7 reviews

    Dined on February 19, 2023

    overall2food4service1ambience4

    The service was terrible our server was focused on a large table he was taking care of our wait to get our order and for him to recognize that we were there was 15 min or more by the time he acknowledged us and took our drink order we waited again for our food order. My salad was late we got our bread late it’s was terrible.

    Brio Italian Grille - Plantation - Broward MallResponded on February 19, 2023We're sorry to hear our service was not at its best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

    Report
22. OT

    OpenTable Diner

    Miami

    2 reviews

    5.0

    2 reviews

    Dined on February 19, 2023

    overall5food5service4ambience5

    Great service and food

    Brio Italian Grille - Plantation - Broward MallResponded on March 12, 2023Thank you for your kind words! We hope to see you again soon!

    Report
23. H

    Hector

    1 review

    5.0

    1 review

    Dined on February 18, 2023

    overall5food5service5ambience5

    have been a client for years and every day love more your place

    Brio Italian Grille - Plantation - Broward MallResponded on February 19, 2023We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
24. IB

    IaraB

    Orlando

    22 reviews

    3.0

    22 reviews

    Dined on February 18, 2023

    overall3food3service4ambience3

    Well, we’re a very loyal customers of Brio, because the ambiance is nice and the food is really good, on our last trip to commemorate a niece birthday, the experience was not good at all. We just liked the service, because our waitress who had more tables to attend, that she could handle, tried her best to do her job attending us . The restaurant was completely full , with two big families parties . ALL the tables were full and the waiting time to have the attention of your server and the time to get your food on the table was awful! I do understand that as a business , they want to get more customers , but I can tell them, the experience was really bad . So bad , that we canceled the cake celebration to our niece . The noise level was out of control, the waiting time to be served was too much and the food came cold and tasteless! I ask for a braised beef pasta and , for the first time, as a customer, I was very disappointed with the dish Now , I’m kind have some doubt going to Brio, because of the bad experience that we had . If have a completely full restaurant is good for the business, please have more people as a cookers and servers . On the other way , the customers will not return to have a bad experience

    Brio Italian Grille - Plantation - Broward MallResponded on February 25, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
25. PP

    PatentPending

    Fort Lauderdale

    33 reviews

    vip
    3.0

    33 reviews

    Dined on February 18, 2023

    overall3food3service3ambience4

    Pretty much as expected from a chain restaurant. Food average. Service average. Prices are average for the area. So, not a fine dining experience (which I was not expecting) but certainly not a bad experience by any means.

    Brio Italian Grille - Plantation - Broward MallResponded on February 19, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
26. CA

    CatherineA

    Cleveland

    7 reviews

    5.0

    7 reviews

    Dined on February 14, 2023

    overall5food5service5ambience5

    We enjoyed sitting on the lovely patio. Service was prompt and friendly and the salmon dinner was delicious!

    Brio Italian Grille - Plantation - Broward MallResponded on February 25, 2023We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 12, 2023

    overall5food5service5ambience5

    Great place, great service, great food. Thanks

    Brio Italian Grille - Plantation - Broward MallResponded on February 19, 2023Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
28. J

    Jean

    Charleston

    7 reviews

    5.0

    7 reviews

    Dined on February 12, 2023

    overall5food5service5ambience5

    Family get together for belated birthday celebration. Our table was ready on time. The service was excellent. Our server paid attention to every detail. Kid were hungry. Got them fed right away. Our food was delicious! My dirty martini was made perfectly! Keep it up Brio!

    Brio Italian Grille - Plantation - Broward MallResponded on February 19, 2023Thank you for choosing Brio to celebrate your special occasion! We are happy to hear you had a wonderful experience and we hope to see you again soon!

    Report
29. OT

    OpenTable Diner

    Atlantic Canada

    1 review

    1.0

    1 review

    Dined on February 11, 2023

    overall1food1service1ambience3

    Food was not up to par, chicken dry, hard mashed potatoes and only 1 small spear of asparagus, it was embarrassing to host clients - and no one finished their meal. Will not return or recommend

    Brio Italian Grille - Plantation - Broward MallResponded on February 19, 2023We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

    Report
30. JB

    JoseeB

    Fort Lauderdale

    1 review

    3.0

    1 review

    Dined on February 7, 2023

    overall3food3service4ambience3

    We were in the cold dragt from the inside so we were very cold. The food was so, so.

    Brio Italian Grille - Plantation - Broward MallResponded on February 19, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
31. TE

    TrudyE

    Fort Lauderdale

    23 reviews

    vip
    3.0

    23 reviews

    Dined on February 4, 2023

    overall3food2service2ambience2

    Poor service and overcooked or over heated chicke Marsala was t inedible

    Brio Italian Grille - Plantation - Broward MallResponded on February 5, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
32. VM

    VinMasterG

    Fort Lauderdale

    4 reviews

    4.0

    4 reviews

    Dined on February 3, 2023

    overall4food4service5ambience5

    We love the decor. Very nice inside, but also has a wonderful, large patio. Waitress was excellent. Service was quick. 100% better than on some other occasions. Bread, calamri and Caesar salad were great but entree of shrimp and lobster with pasta was only slightly above average. Wifey liked it better than I did.

    Brio Italian Grille - Plantation - Broward MallResponded on February 5, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
33. DF

    DavidF

    Miami

    22 reviews

    vip
    5.0

    22 reviews

    Dined on February 3, 2023

    overall5food5service5ambience4

    We love this place. Great happy hour apps. Salmon Salad is amazing. And although it isn’t like traditional Lasagna it is awesome. The wait staff and bartenders are terrific!!

    Brio Italian Grille - Plantation - Broward MallResponded on February 5, 2023Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
34. m

    mikeycpa

    Fort Lauderdale

    7 reviews

    vip
    4.0

    7 reviews

    Dined on January 31, 2023

    overall4food4service4ambience4

    It was good. I feel the prices have become really high. All the entrees increased in price by 30%. They used to have a nice assorted bread basket now it’s just one thing in it.

    Brio Italian Grille - Plantation - Broward MallResponded on February 5, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
35. F

    Foody

    1 review

    4.0

    1 review

    Dined on January 29, 2023

    overall4food5service5ambience5

    Food was delicious and hot. We sat outside and it was beautiful. We eat off the brunch menu. Service was good but it did take a little time to get our food,other wise everything was great

    Brio Italian Grille - Plantation - Broward MallResponded on February 5, 2023Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
36. OT

    OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on January 29, 2023

    overall1food1service1ambience1

    Unfortunately Brio already explained kitchen staff were stuck in weeds so to hold off on seating which is understand. Looks to me all servers were stuck in the weeds especially mine and at times she didn’t come back because of all the back and forth between waiting tables. Pasta Brio sound and smelled appetizing, however my husband actually got sick from the pasta and immediately went to the bathroom. The manager did remove from check and I didn’t want to complain about my lasagna but the pasta was definitely over cooked the meat sauce was perfect as well as the cheese. The lasagna sheets of pasta was so soft and undercooked my body rejected & I’m going through constipation. Overall the dessert and appetizer good as always and the white peach has a nice smooth and settled flavor. My husband 1st experience is his last and now he rather us avoid Brio.

    Brio Italian Grille - Plantation - Broward MallResponded on January 29, 2023We are very sorry about your experience and appreciate your feedback. If you would be willing to further discuss your experience, please reach out to us at brioitalian.c om/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

    Report
37. MD

    MarcelD

    1 review

    4.0

    1 review

    Dined on January 26, 2023

    overall4food4service5ambience4

    Great service provided by Larry. The AC that evening was a bit low, I saw many customers with coats and heavy sweaters. Apart from that, everything was perfect,

    Brio Italian Grille - Plantation - Broward MallResponded on January 28, 2023We aim to provide a great customer experience so we're overjoyed to hear that is being exemplified by Larry. We look forward to serving you again.

    Report
38. CC

    CaroleC

    Fort Lauderdale

    20 reviews

    5.0

    20 reviews

    Dined on January 26, 2023

    overall5food5service5ambience5

    Très bonne nourriture et les plats sont gros…

    Report
39. CW

    CharmaineW

    Fort Lauderdale

    1 review

    5.0

    1 review

    Dined on January 26, 2023

    overall5food5service5ambience5

    Awesome Service 👌 We celebrate My Son and My Birthday there last night it was amazing. Thanks so much. We will come again.

    Brio Italian Grille - Plantation - Broward MallResponded on January 28, 2023We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
40. M

    Mommy

    Miami

    5 reviews

    5.0

    5 reviews

    Dined on January 22, 2023

    overall5food5service5ambience5

    Gabriel gave us excellent service, and the carpaccio was just as good as always!

    Brio Italian Grille - Plantation - Broward MallResponded on January 28, 2023We aim to provide a great customer experience so we're overjoyed to hear that is being exemplified by Gabriel. We look forward to serving you again.

    Report