Disappointing experience tonight. Got seated, and for 20 minutes, no one came to our table while other parties that came after us got served. Notified one of the waitresses and one woman who appeared to be in charge. My question to Brio is: Why did we get ignored while others that came after us got served and treated with dignity and respect, why the different treatment?

Always a pleasure. The high ceiling and spread out tables make it a great choice. Annoying that they were already out of flatbread at lunchtime and that beverages were not promptly refilled.

Food (carpaccio, chicken limone), service (Tony) and value were excellent, as usual under the leadership and tutelage of Bobby Wehrle.

I was surprised that the wait staff did not wear masks. Otherwise everything was very good. .

Salad excellent. Served promptly. Server efficient. No problems.

Ordered a salad with grilled salmon. Normally when ordering salmon out, it is rather moist. My salmon was very very dry. I did not say anything to our waitress. The other person I was with, ordered the same exact salad and her's was cooked exatly the same way BUT that is how she likes her salmoon cooked. I think Brio should ask their customers "how would you like your salmon cooked" so everyone is happy.

As always, the service is excellent.

Not their finest performance as to food, service and promptness

Always a good meal

We sat outside and we shocked at how dirty the area was. There was ripped up paper under a table and it went untouched for the whole time we were there. Multiple servers and staff kept walking over it and didn’t think to clean it up. Very discouraging to visit again.

Our servers were excellent along with food and drinks!

Great service and food

Awesome pasta and salad dishes

The lasagna was too cheesy and not meaty. The chicken
Milanese was dry, over cooked and without marinara. I had to request extra. The chicken limone was excellent. The tiramisu was good and the cheesecake didn’t taste fresh. Overall very disappointed.

Brio is one of our favorite restaurants. Too bad the one in Charlotte closed. Food and drinks are consistently good.

As always, everything was terrific under Bobby Wehrle's management.

Fresh food nice outside area

Excellent as alway

Our only complaint was the service, the food was very good, good drinks, good happy hour specials, decent wine list but our server was just horrible. We had the bad luck of Getting a server that truly seamed completely incompetent. Just horrible service, but thank God, the food was really good even though our server gave me the wrong sauce that accompanied my dish and it was really spicy. It was my first time taking note of a server’s name to make sure we never get her again. My family and I will return, like I mentioned the food is worth returning but we’ll just make sure we do not sit anywhere near her tables

The good experience started with a prompt hostess who was very friendly- after we reviewed the menu we asked Dana the manager gave us better descriptions and we went with her recommendations
Amazing glass of wine anthony was a very clean cut waiter ., again very efficient.
We had a good table., Service was so on!!


Thanks for the good good tasty food and wonderful experience

We had a great meal, servers need to be shown how to pour wine., without losing some of it.

Excelente!!!

Enjoyed the food and ambiance. Would return again.

My family & friends dine frequently at Brio for occasional lunch & dinners as well as special occasion parties. Every experience has been outstanding with phenomenal cuisine & amazing service. Our server many times has been Hunter who has exceeded our expectations in every way possible. He goes above & beyond to make every dining affair a memorable event. Father’s Day was fabulous… Thank you Brio & Hunter. Looking forward to our next dining experience next month… Monday 6/21/21

A perfect luncheon. Steak salad is a must have. Delicious.

Out of bread, which was annoying, especially since we had problems getting bread on our prior visit. Otherwise, it was a nice meal.

We always love Brio, it's out go-to spot regularly. Our server was great and of course the food is wonderful and fresh.

Wonderful evening with our family. Make a reservation in advance. Staff very kind and hard working. We had to wait 30 minutes even with a reservation due to shortage of staff. We had the time to wait and glad we did. The food was delicious and even the managers were out working the tables.

Service was excellent
Food average. The menu doesn’t have many choices. It had very little options
It also took a long time. We ordered and waited 40 minutes to start eating
We always go to Brio but we’re disappointed this time

Loved what we ate but wondering when the full menu will be back? Missed this place !

Lunch with friend. Waiter served one guest her salad but held off on serving the other guest. It was very awkward and when asked about it the server was more interested in arguing than bringing the second salad.

Love this restaurant, but for the first time ever we had bad service. We asked for bread right away. We ate our first course without bread. When we finally flagged the waitress down she said the bread was burned and it would take 7 minutes to bake a new one. We had been there 15 to 20 minutes already, so one burnt bread shouldn't have prevented us from getting any. Our empty drink glasses sat on the table forever until we finally saw and flagged down the server. Luckily we had also asked for water, so we had something to drink while our beverage sat unfilled. Don't like to complain, but all this definitely put a damper on our meal and prevented us from relaxing.

Great food

Overall excellent experience!

Food was exceptional as always. Douglas has a terrific personality and is very funny and personable. Sadly the service was lacking though. Very slow. Douglas never stopped by to check on us after our entrees were dropped. One of us had to grab a random employee to ask for pepper. After waiting over 5 minutes, we had to ask some other random employee for pepper, which he finally gave us. I honestly think that this might have been a case of Douglas's serving Station being too large as we were inside, yet I saw him continually running outside. Usually the service is as exceptional as the food and I want to believe that Douglas is capable of being a better server than he was.

A nice restaurant. Great service and great food

very upsetting when we requested xtra mainara sauce because hardly any was on dish we got charged for 2 more ounces

Normally very reliable place. Menu more limited these days. Two entrees came out cold and had to be reheated. To their credit they redid the orders but it f course that only delayed the arrival of their food. So two ate and two waited! Service was solid but food prep was poorly timed.

This is my first less than good experience at Brio’s. Usually they are on point with food and service and I would still recommend it.

Very good food, service fair

Food and service was on point. We thoroughly enjoyed the experience