Went for my Birthday - great ambiance, delicious food, and good service.

Made an 8:00 PM reservation on a Saturday evening for a party of 2. Arrived at 8:05 PM. The restaurant was only 1/3 full. Asked for a quite table and was seated immediately at rear of restaurant in a very quiet section. Service by Harrison was excellent. Ordered minestrone soap which was quite flavorful and brimming with goodies.

Now the bad news: I ordered the lasagna. Normally lasagna is served as a square or rectangle stacked 11 to 15 layers high. This was served in a flat oval plate and maybe just 3 layers tall. Worst of all it had a gritty / sandy taste to it. Only ate half of it. Certainly did want to take a to go box of the remaining portion.

No one waited on us

Unfortunately one person in our group did not say anything to the waitress but the chicken strawberry salad was poor quality. The chicken was not grilled by looked shredded or boiled - not sure. We should have sent it back. Otherwise, our meal was good.

A little loud but nice

Our server was great and the ambiance was good. However, my food wasn’t very good. I won’t be going back

45 minute wait time for our food once we ordered. Need to focus on inside guest vs. carry out orders and hire more staff

Food was so so and service was not good at all

We really enjoyed our lunch.. Sami the server was wonderful. She was attentive to my family. Our food was hot and delicious!! We will definitely return and tell others how great our experience was on Saturday.

Our waitress was wonderful and the food was great.

Crowded and chaotic. Chef lost our ticket so we finally got food 1 1/2 hrs after arriving...

Not that many customers in the restaurant @ 6:45p on a Tuesday evening.
Entrees were delicious and good size portions.
our server seemed to be put out when we asked for anything and I would not consider myself a "needy" customer. Basics; salt, pepper & water refills . She made me fell like I was bothering her. This happened to be a business dinner and guests were from out of town. Not sure i would come back again or at least to this location because of service, not because of the food.

Food is always excellent! Unfortunately, a salad or side does not come with entrees.

Ordered wine and evisdently the restaurant just has goblets to drink your wine. What happened to regular stem wine glasses? Nothing like holding you wine in your hand and warming up the wine.
Food was good but for spaghetti and noodles the price is a little bit high.

Would not go back. Waited 60 minutes for food. Music too loud. Horrible service.

We sat at a high top in bar area had happy hour menus limited but ok

The service was TERRIBLE !!! Seemed very understaffed and more customers than expected on a nice evening. Had a reservation and were seated promptly but didn't get much service !!

Also VERY DISAPPOINTED they no longer service their crackers !! One of the best things they offered.

Slow service

Restaurant was crowded. We were seated about 15 minutes after reservations. It took a long time for waitress to take drink orders and longer to bring drinks. Bread was gone before she brought drinks back. Ordering food was easy but the kitchen also seemed to be backed up. Took a long time to get food and Half of our meals came out about 5 minutes before the rest of it. The area was very smoky like something was burning in the kitchen as well. The food was delicious as always. They took care of the cold salmon by taking off the Bill. Service and setting was mediocre which is disappointing because we have been there many times prior. Hoping just an anomaly.

Great food and service. Loved being in the back was way more quiet

Cold food and poor service. My family and I were very disappointed today with the entire experience. We will not be returning to this restaurant

Food was okay, not worth returning for.

We had reservations for 800pm however we didn’t get seated until 8:35. Other than that, it was a wonderful experience.

This experience was okay. The service was just really slow after we were seated and orders were taken. It took almost 45 minutes for us to get out entrees. Our app portions of it was over salted and one of our entrees the sauce was split so it didn’t look appetizing. For the prices paid I think the service and food could have been far better. Everything tasted good, but quality could be improved.

Good service

Our server who was also a bartender was top notch!

It was way too expensive for the quality of service and food

We made a 2 pm reservation. Arrived time and was asked to wait 10 minutes so our server could get caught up. We were sat at 2:10 and left at 2:25. Either our server forgot about us or they were still getting caught up. BTW- A table that was sat after us got waited on right away and there were only 3 tables

Food and service was excellent. Nice evening out.

Nice place to eat. Very busy. Had to wait about 30 minutes past our reservation time, but the manager comped an appetizer, which was very nice. The food was excellent and we had great service. An enjoyable evening out.

Service was extraordinarily slow. We sat at table for 20 minutes before server acknowledged us. Took 15-20 minutes for drink order. Awful experience.

The ambience is awesome.

Food is okay. Margarita Flatbread is not so good. The Bread with Spinach Artichoke dip is very crispy, I wish it was slightly bready.
The Pesto Primavera pasta is good but lacked any salt. After adding salt it tasted very good. The quality of food is very good.

Drinks:
Ordered a Italian margarita with tequila, it tasted like lemonade. Didn’t find any alcohol in the taste. So I complained it to the waitress and ordered another margarita with Gin tonic, it had a lot of alcohol as if the whole glass is filled with only Gin. Overall it was a not bad experience. But for the price we paid, we expected a much much better service.

Fantastic food, great Ambiance, amazing service. Really sold how I felt for my Girlfriend for Valentines!

Waited over 35 minutes for drinks and bread.... the rest was lovely.

With it being a very busy Valentine’s Day weekend I expected poor service but it was the complete opposite! The staff was amazing and we didn’t have to wait long to be seated or receive our food, which was delicious by the way. I will definitely be back to eat at this location.

Reservation was at 7:30 and confirmed! Got to restaurant to find they had overbooked and there were TWELVE couples ahead of us! So rude to do on Valentine’s Day! At that point we just had to wait over 45 mins for our RESERVED TABLE. Very disappointing!

Was worst service I've ever had at Brio. Never received soup ordered. Only saw waitress at time placed our order,brought drinks and dinner.

Normally Brio does as excellent job.

The food was delicious! The waiter was not rushing us out of there, so we could have a relaxing dinner.

Reservation was on time. Drinks were good, food was good. Overall good experience.

Great overall experience. Glad we made reservations. Food was very good, hot, and overall solid portion size. Service was perfect - not too much checking, or too little. Would recommend & return.