Brio Italian Grille - Irvine - Spectrum Center

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1. K

   Karishma

   Orange County

   12 reviews

   vip
   5.0

   12 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Grilled Salmon Salad and Margarita Flatbread were absolutely delicious! Their White Peach Sangria is a wonderful, refreshing treat! We are grateful and deeply appreciate the exceptional service we received!

   Report
2. c

   corvette

   Orange County

   92 reviews

   vip
   5.0

   92 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   My favorite Salmon dish- beautiful and delicious each and every time!

   Report
3. TS

   TrevorS

   Orange County

   1 review

   vip
   1.0

   1 review

   Dined on January 22, 2023

   overall1food3service1ambience1

   Bad service, bad food. Won’t be back

   Report
4. SJ

   SueJ

   Orlando

   1 review

   3.0

   1 review

   Dined on January 21, 2023

   overall3food3service3ambience3

   I ordered a salad to have before the meal which never came.

   Report
5. BS

   BruceS

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined on January 14, 2023

   overall5food4service5ambience4

   Great service and very good food. The selection was nice and value was good.

   Report
6. RN

   RNab

   Montreal

   1 review

   vip
   5.0

   1 review

   Dined on January 11, 2023

   overall5food5service5ambience5

   Easy to read menu, nice staff and great food. Highly recommend.

   Brio Italian Grille - Irvine - Spectrum CenterResponded on January 14, 2023We're so glad you enjoyed your Brio experience! We hope you'll check out our weekly Happy Hour specials for great deals and tasty dishes!

   Report
7. B

   Bruce

   Orange County

   3 reviews

   3.0

   3 reviews

   Dined on January 8, 2023

   overall3food3service3ambience3

   It was a bit cold inside the restaurant. The food was overall pretty good, but the lasagna was mostly pasta and cheese, very little meat. I've had much better lasagna.

   Brio Italian Grille - Irvine - Spectrum CenterResponded on January 14, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

   Report
8. OT

   OpenTable Diner

   Los Angeles

   10 reviews

   1.0

   10 reviews

   Dined on January 8, 2023

   overall1food2service1ambience1

   Unfortunately it was a pretty terrible dining experience at Brio. We were seated promptly but our server didn’t come by for quite some time. Our drinks took about 20 mins to arrive, our food didn’t start coming out for about it 50 mins. Our server didn’t come back to refill water until we were finishing our meal. Tried discussing with the manager on duty and he actually walked away from me initially as I approached him. This isn’t the first subpar experience at Brio and I don’t think we’ll be back.

   Brio Italian Grille - Irvine - Spectrum CenterResponded on January 14, 2023We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

   Report
9. DC

   DenaC

   Las Vegas

   1 review

   1.0

   1 review

   Dined on January 3, 2023

   overall1food3service1ambience2

   My husband and I had our wedding dinner at Brio in Vegas so decided to have our anniversary dinner at Brio in Irvine. Food was good but the service was horrible. We were so disappointed. Nicole our server took our orders we received our food then she never came back to see if we need anything or to check if things were tasting ok. We waved her down asked for Parmesan for our pasta that took her 10 minutes to bring back. Not once were we asked if we needed something else to drink. Appetizer and salad plates were left on our table while our entrees we’re brought out, when my husband asked the server to take the plates she said “wait a minute “ It was a slow night so no excuse for the poor service! When I spoke to the man who said he was a manager he looked at me with a blank look, no apology no offer to discount our dinner. After I spoke to the “manager “ our server never came back someone else brought our check. HORRIBLE! We will not return!

   Brio Italian Grille - Irvine - Spectrum CenterResponded on January 14, 2023We apologize the meal did not meet your expectations. Our guests' feedback is highly valuable to us as we utilize it for improvement in our guests' experience. Thank you for reaching out to us.

   Report
10. OT

    OpenTable Diner

    Orange County

    38 reviews

    vip
    2.0

    38 reviews

    Dined on January 2, 2023

    overall2food5service5ambience4

    The food was superb and our server was excellent, but I was embarrassed when they would not accept their own Brio gift cards that I bough from their own website just 3 days before. I tried calling their corporate office, but there’s no number to call. Not sure what to do.

    Brio Italian Grille - Irvine - Spectrum CenterResponded on January 14, 2023We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

    Report
11. OT

    OpenTable Diner

    Los Angeles

    1 review

    4.0

    1 review

    Dined on January 1, 2023

    overall4food5service4ambience4

    Came here New Year’s Day with the family! Great food! Wasn’t too crowded!

    Brio Italian Grille - Irvine - Spectrum CenterResponded on January 14, 2023We're so glad you enjoyed your Brio experience! We hope you'll check out our weekly Happy Hour specials for great deals and tasty dishes!

    Report
12. M

    Mrunali

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Beautiful place for special occasions. Service was great and so was the food! Would love to visit again

    Brio Italian Grille - Irvine - Spectrum CenterResponded on January 14, 2023We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
13. J

    Janni

    Orange County

    11 reviews

    4.0

    11 reviews

    Dined on December 31, 2022

    overall4food3service5ambience4

    Their pasta dishes were good but their choice of salads were not. I had a choice of three salads: lettuce wedge, chopped, and Caesar. I had the chopped which was soggy Iceberg lettuce and way too many onions. My husband had the Caesar which was Romaine lettuce and tasted like mayonnaise instead of cheese. I would have liked a nice fresh spring mix.

    Brio Italian Grille - Irvine - Spectrum CenterResponded on January 14, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
14. CA

    CorinneA

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on December 31, 2022

    overall3food3service1ambience4

    Our server was in a rush to take and deliver our order, and my guest and I were trying to relax.

    Report
15. a

    amberoc

    Orange County

    169 reviews

    vip
    3.0

    169 reviews

    Dined on December 29, 2022

    overall3food3service4ambience4

    It used to be so much better under the previous management; we were regulars. We decided to try it again, but were disappointed again. The soup was too salty, but they comped it. The salad said field greens, but included head lettuce! No more avocado. The whole app system is gone; the new one is disappointing. We probably won't be going back.

    Report
16. F

    Frenchman

    Los Angeles

    3 reviews

    2.0

    3 reviews

    Dined on December 29, 2022

    overall2food3service2ambience3

    Very poor experience at this restaurant that we ended up leaving before we even sat down. Upon arrival, there was no hostess to greet us. After 10mns, a cook came out to check on us and let us know our table will be ready soon. 5-10mns later, the hostess came to greet us and check on our reservation. She told us the table will be ready soon and then disappeared. After another 5-10mns wait, we decided to leave the place. We observed some sitting guests had been waiting for quite awhile without being attended to. We understand there is a staff shortage in the restaurant industry, but usually the host/hostess is setting the expectation right away. I understand it is complicated for the restaurant owners/managers.

    Brio Italian Grille - Irvine - Spectrum CenterResponded on January 14, 2023We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

    Report
17. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    overall5food5service5ambience5

    Great service, food to die for 😋

    Report
18. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 20, 2022

    overall3food5service5ambience2

    The restaurant temperature was cold and the server could not change the thermostat.

    Report
19. D

    Dana

    1 review

    2.0

    1 review

    Dined on December 18, 2022

    overall2food2service2ambience4

    Part of the pasta was still cold. Service was lacking with misprinted ticket orders and inattentive service. Utensil had touched butter/ cream which spread on thé table before any food was brought out. Alcoholic drinks took 20-30 min and was brought out after food. The table waited and looked for service for 5+ minute and saw the server talking to chef in a casual conversation.

    Report
20. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on December 17, 2022

    overall2food2service3ambience3

    Food was mediocre at best. Service was mediocre as well.

    Report
21. RM

    RobertM

    Orange County

    15 reviews

    vip
    4.0

    15 reviews

    Dined on December 16, 2022

    overall4food3service4ambience3

    Noisy atmosphere with several large groups dining here. The service was gracious and the food was exactly what we ordered. Great salmon and chicken dishes.

    Report
22. c

    cadgwith57

    Hawaii

    1 review

    3.0

    1 review

    Dined on December 15, 2022

    overall3food4service2ambience3

    Well the heating was out so it was a bit chilly (nobody said anything until we asked why it was so cold). We ordered salads with our main course, but they didn't come before our main course so we had too cancel them. To their credit they were clearly understaffed, however we had an early reservation and there were only 3 or 4 other tables and our waiter wasn't ....... shall we say attentive! All in all it was very disappointing

    Report
23. M

    Maymay

    Orange County

    7 reviews

    3.0

    7 reviews

    Dined on December 14, 2022

    overall3food4service2ambience3

    The lady servicer for this time was not friendly and without any smiling. Didn’t feel like welcome. This was not a present experience. My visits before this was much better.

    Report
24. MG

    MGD4

    Orange County

    1 review

    2.0

    1 review

    Dined on December 14, 2022

    overall2food3service2ambience2

    Unfortunately, not well staffed. Waited for a long time for order only to be told that they were out of two different items... Staff seemed distracted, unorganized

    Report
25. JW

    JanetW

    1 review

    5.0

    1 review

    Dined on December 14, 2022

    overall5food5service5ambience4

    Our server Jaime made our experience wonderful! What a great person to have wait on us. He made great recommendations and his energy and service was delightful!! The restaurant is a bit cold so bring a jacket!

    Report
26. LA

    LauraA

    Orange County

    2 reviews

    3.0

    2 reviews

    Dined on December 8, 2022

    overall3food3service2ambience4

    Food was mediocre at best. Service was very friendly but slow (not his fault). Took almost 2 hours for 1 appetizer and 2 entrees. Pasta was dry and asked for more sauce and was charged $2.50 for extra sauce.

    Report
27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 2, 2022

    overall5food5service5ambience4

    Celebrated the holidays with a team dinner here. Cocktails, food and service were excellent!

    Report
28. LM

    LindaM

    1 review

    3.0

    1 review

    Dined on November 25, 2022

    overall3food3service3ambience3

    The service was slow and we had to remind our server about our starter. They ran out of gravy and also dessert; the substitute was not acceptable in my opinion.

    Report
29. D

    Diana

    Orange County

    8 reviews

    3.0

    8 reviews

    Dined on November 25, 2022

    overall3food3service3ambience4

    Thanksgiving

    Report
30. RL

    RL2013

    Orange County

    2 reviews

    1.0

    2 reviews

    Dined on November 25, 2022

    overall1food1service4ambience4

    We went to this restaurant solely for the traditional Thanksgiving dinner. We booked an early dinner time a month in advance at 4:30pm. When we got there we were told 1) they were out of mashed potatoes 2) they were out of the roasted autumn vegetables and 3) they were out of the pumpkin pie. My husband wanted to walk out of there immediately but it was Thanksgiving night and we had nowhere else to go. We were given broccolini for a substitute vegetable, which neither of us likes, and cheesecake for a substitute pie, which neither of us can eat because of acid reflux. We paid a lot of money for a dinner that was not all what was advertised. We were hugely disappointed. Never again will we book a special holiday dinner there again.

    Report
31. EC

    EllynC

    Orange County

    30 reviews

    vip
    4.0

    30 reviews

    Dined on November 24, 2022

    overall4food4service5ambience4

    Why am I not receiving open table points for this reservation?

    Report
32. DM

    DebbieM

    Orange County

    1 review

    5.0

    1 review

    Dined on November 23, 2022

    overall5food5service5ambience5

    In our party of 6, we each had something different and everyone was happy. Delicious

    Report
33. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on November 23, 2022

    overall5food5service5ambience5

    Great service .

    Report
34. RK

    RKCarl

    Palm Springs

    26 reviews

    vip
    4.0

    26 reviews

    Dined on November 11, 2022

    overall4food5service4ambience4

    We haven't been there for a few years but we were not disappointed. The food continues to be excellent and, while the noise level is generally high, the ambiance is quite pleasing. Always an excellent choice.

    Report
35. KF

    KelleyF

    Orange County

    7 reviews

    3.0

    7 reviews

    Dined on November 10, 2022

    overall3food5service3ambience4

    Was disappointed that we were celebrating 2 birthdays and they did not acknowledge them. It was on the reservation. Was going to say something to the hostess but no one was there. The food was very good but they always clear the table and rush you out even when there aren't guests waiting. The noise level is high and makes it difficult to hear each other.

    Report
36. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on November 8, 2022

    overall3food3service1ambience4

    The waitress, Nicole, was very inattentive and they were that busy Never came back to see if we needed anything more to drink, took forever to get plates cleared, never offered dessert.

    Report
37. PQ

    PQueen

    Orange County

    23 reviews

    vip
    5.0

    23 reviews

    Dined on October 31, 2022

    overall5food5service5ambience4

    We dined at Brio early on Halloween evening, so had the restaurant almost to ourselves. The happy hour offerings were very good, and a terrific value. The Gorgonzola crusted lamb chops were excellent. Dennis, the bartender, was terrific. We look forward to returning.

    Report
38. GP

    GregP

    Orange County

    3 reviews

    1.0

    3 reviews

    Dined on October 27, 2022

    overall1food1service1ambience4

    I have been a patron of Brio Italian Grille for many years. Much to my dismay our server lacked communication skills in both English and understanding simple request. As we found out she was the only server for the night. After having only 1 of 3 drinks served to us after 20 minutes and nearly wearing the drink, we left and dined next door. I now have a new favorite restaurant at Irvine Spectrum, thank you Brio for your terrible service as I would never have discovered a new dining establishment.

    Report
39. JC

    JeffC

    Los Angeles

    57 reviews

    vip
    4.0

    57 reviews

    Dined on October 10, 2022

    overall4food5service4ambience4

    Great food, warm bread, carpaccio is massive and delicious. Chicken Marsala was super tasty, service was good but a bit fragmented as the server was doing one thing at a time instead of multi-tasking. Overall nice dining at Brio.

    Report
40. LK

    LKM1

    Orange County

    15 reviews

    3.0

    15 reviews

    Dined on October 10, 2022

    overall3food2service4ambience3

    Food was just ok. The best items were the lamb chops and the salmon, but the pasta was not very good, which was surprising. The lasagna was strangely creamy, and none of us liked it. Highly recommend the Capri Sunset Mule! Service was friendly too.

    Report