Brio Italian Grille - Columbus - Polaris Brio

Sort by

Filters

1. BT

   BudT

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   overall5food5service5ambience4

   Brio is always consistently good. Good food, good service, good drinks.

   Report
2. G

   Gerry

   Columbus

   6 reviews

   4.0

   6 reviews

   Dined 3 days ago

   overall4food4service5ambience4

   Food quality was excellent with the exception of the calamari was over cooked (chewy or rubbery). Pasta a la vodka and pasta brio were both excellent however, portion sizes were small. Italian dishes should be over the top and leave one stuffed. Our wait staff was excellent

   Report
3. BR

   BobR

   Columbus

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food2service5ambience5

   Service and server were very good. Salmon was over cooked and potatoes were hard, but the Manager took care of it for us. We have been to this location several times before and the food and service have always been good!

   Report
4. SB

   ShiannB

   1 review

   5.0

   1 review

   Dined on March 17, 2023

   overall5food5service5ambience5

   We had a wonderful time at Brio as always! The lasagna and Parmesean encrusted lamp chops were the best!

   Report
5. c

   christophern

   1 review

   3.0

   1 review

   Dined on March 12, 2023

   overall3food5service2ambience3

   The server took very long to serve us 2. 3 other tables nearby arrived aft us and left before us. Even the initial drink was not correct. I did tell her it was my birthday, and I did have a coupon, but I never got my birthday desert. Finally, she didn’t give us a plastic bag to carry the leftovers with. About the food: The spinach artichoke dip was a little salty but the dinners were really delicious

   Report
6. HR

   HRNLD

   Columbus

   2 reviews

   1.0

   2 reviews

   Dined on March 11, 2023

   overall1food1service1ambience1

   We were seated immediately…. In a high traffic area by the door!!!! The waitress had more than 5 tables and was often late in attending each. We will not go back nor do we recommend this place to anyone who wants to have a nice meal at a nice restaurant…. Unless you want to throw your money away, then yes this is the place!

   Report
7. H

   Hemied

   New England

   9 reviews

   vip
   5.0

   9 reviews

   Dined on March 11, 2023

   overall5food5service5ambience5

   Brought the grandkids and they loved it.

   Report
8. DC

   DevC

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined on February 26, 2023

   overall5food5service5ambience5

   Our server Brandon was awesome

   Report
9. DS

   DougS

   Columbus

   1 review

   4.0

   1 review

   Dined on February 25, 2023

   overall4food5service5ambience4

   Food, service and atmosphere was good… Drink prices seem excessive. Otherwise a very good experience.

   Report
10. HC

    HollyC

    Columbus

    1 review

    4.0

    1 review

    Dined on February 19, 2023

    overall4food4service3ambience4

    Service was slow.

    Report
11. TA

    TomA

    1 review

    4.0

    1 review

    Dined on February 18, 2023

    overall4food3service4ambience3

    Service was good but the food was disappointing. Price of my steak was $12 more than the last time we ate here and it was tough. Sides were so-so. I feel like for $150+ we could’ve eaten at Cameron’s or someplace similar.

    Report
12. D

    Davieboy

    Columbus

    1 review

    3.0

    1 review

    Dined on February 15, 2023

    overall3food2service4ambience2

    The food was mediocre and took a long time to prepare. The service was good but he was handcuffed by the kitchen. There was a big rip on the seat of my booth and the furniture looked a bit worn. The drink was weak. The cheesecake dessert was excellent!

    Brio Italian Grille - Columbus - Polaris BrioResponded on February 18, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
13. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on February 15, 2023

    overall4food4service5ambience5

    Waitress was awesome! Timely return on order processing and great experience overall!!!

    Brio Italian Grille - Columbus - Polaris BrioResponded on February 18, 2023We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
14. ST

    SanayT

    1 review

    2.0

    1 review

    Dined on February 15, 2023

    overall2food2service3ambience2

    Quite bad. A small step up from Olive Garden. Literally attached to a JCPenney.

    Brio Italian Grille - Columbus - Polaris BrioResponded on February 18, 2023We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

    Report
15. AB

    ABecerra

    Columbus

    50 reviews

    5.0

    50 reviews

    Dined on February 15, 2023

    overall5food5service5ambience5

    We have always had a great dining experience when eating at Brio's- Very friendly staff, classy restaurant and the food is fantastic. Great ambiance. Thanks!

    Brio Italian Grille - Columbus - Polaris BrioResponded on February 18, 2023Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
16. TH

    THjr

    1 review

    5.0

    1 review

    Dined on February 14, 2023

    overall5food5service4ambience5

    It was a very amazing experience we were seated fast due to our reservations obviously Polaris traffic made us late but other than that the service was amazing and the food was a solid 10/10

    Brio Italian Grille - Columbus - Polaris BrioResponded on February 18, 2023Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
17. E

    Eriegirl

    Columbus

    2 reviews

    5.0

    2 reviews

    Dined on February 14, 2023

    overall5food5service5ambience5

    Fabulous service, just enough attention without being bothered throughout whole dinner. Great atmosphere. Roomy booth and great food!

    Brio Italian Grille - Columbus - Polaris BrioResponded on February 18, 2023Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
18. PG

    PG2024

    1 review

    5.0

    1 review

    Dined on February 12, 2023

    overall5food5service5ambience5

    Absolutely amazing. Made Valentine’s Day very special for us.

    Brio Italian Grille - Columbus - Polaris BrioResponded on February 18, 2023Thank you for choosing Brio to celebrate your special occasion! We are happy to hear you had a wonderful experience and we hope to see you again soon!

    Report
19. LH

    LillianH

    1 review

    4.0

    1 review

    Dined on February 12, 2023

    overall4food5service3ambience3

    Hi there, This was really good. My boyfriend and I were looking for a last minute valentines dinner and this was near perfect. The table next to us was a little too drunk and rowdy and our server was never around but otherwise it was super good

    Brio Italian Grille - Columbus - Polaris BrioResponded on February 18, 2023Thank you for choosing Brio to celebrate your special occasion! We are happy to hear you had a wonderful experience and we hope to see you again soon!

    Report
20. LM

    LinM24

    Columbus

    7 reviews

    4.0

    7 reviews

    Dined on February 10, 2023

    overall4food4service5ambience5

    The food was delicious. The mixed drinks were just okay. Craft ice would be spectacular in your higher end drink choices.

    Brio Italian Grille - Columbus - Polaris BrioResponded on February 18, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
21. RP

    RichardP

    1 review

    5.0

    1 review

    Dined on February 10, 2023

    overall5food5service5ambience4

    Everything about the restaurant is very good. I highly recommend it to anyone who wants a great evening.

    Brio Italian Grille - Columbus - Polaris BrioResponded on February 11, 2023We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
22. B

    Brian

    Columbus

    4 reviews

    4.0

    4 reviews

    Dined on February 4, 2023

    overall4food5service4ambience4

    It was a busy noisy night. Our server was working hard. We had to ask for bread it wasn't offered. The food was very good.

    Brio Italian Grille - Columbus - Polaris BrioResponded on February 11, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
23. d

    docbobd

    Columbus

    18 reviews

    vip
    4.0

    18 reviews

    Dined on February 4, 2023

    overall4food4service5ambience4

    Waitress was great.

    Brio Italian Grille - Columbus - Polaris BrioResponded on February 5, 2023Thank you for sharing such complimentary feedback about our team. We look forward to serving you again soon!

    Report
24. JB

    JenniferB

    Columbus

    5 reviews

    5.0

    5 reviews

    Dined on February 4, 2023

    overall5food4service4ambience5

    Hard to fine clean restaurants nowadays. I appreciated the cleanliness above all.

    Brio Italian Grille - Columbus - Polaris BrioResponded on February 5, 2023We work hard to provide a great experience for our guests and are happy to see that was evident on your visit! Thank you for sharing. We hope to see you again soon.

    Report
25. CC

    ChrisC

    San Francisco

    18 reviews

    5.0

    18 reviews

    Dined on February 3, 2023

    overall5food5service5ambience5

    Our server did an amazing job. Delicious food. Hosts were friendly. Great night.

    Brio Italian Grille - Columbus - Polaris BrioResponded on February 4, 2023Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
26. MM

    MollyM

    Columbus

    11 reviews

    5.0

    11 reviews

    Dined on January 30, 2023

    overall5food5service5ambience5

    Food was delicious. Service great. Love this place!

    Brio Italian Grille - Columbus - Polaris BrioResponded on February 4, 2023We pride ourselves in providing excellent food and service, and we're thrilled to see that's being reflected by our team! We hope to see you again soon!

    Report
27. J

    Jendolyn

    Columbus

    1 review

    2.0

    1 review

    Dined on January 29, 2023

    overall2food3service3ambience4

    I received a text saying my table was as ready 12 mins prior to reservation time, but 5 mins later my guest was told it wasn’t ready. My guest was later seated at a high-top table at the end of the bar area with a chair jutting into the walkway, although a reserved a “standard” table. When I arrived, one host asked the other to look up my table assignment bc her tablet wasn’t working. The second host pushed the tablet to the first and said rudely, “you can do it” and walked away. The first host was unable to find where they had seated my guest 3 mins prior. I found her myself by looking into the dining area. When I arrived to my table, I realized one seat was a banquette and the other was a much higher chair and only about 12” from the next table. I went back to the host to ask for another table. She seemed annoyed, said it would take “awhile,” and we never saw her again. She never came back to move us to a new table so we moved to open bar seating. Bartender seemed flustered and not confident but was proficient. Appetizers and drinks were good but the Strawberry Balsamic Chicken salad was a sad, wet, wilted mess that looked like 2-day old takeout. I had to ask for extra lettuce to try to save the salad from being inedible (see photo).

    Brio Italian Grille - Columbus - Polaris BrioResponded on February 4, 2023We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

    Report
28. FL

    FoodLover

    Columbus

    14 reviews

    vip
    3.0

    14 reviews

    Dined on January 28, 2023

    overall3food4service2ambience3

    Our service was horrible but when the manager realized it he did his best to assist us and eventually cut our bill by 2/3rds. Nice on the wallet but would have liked a better service experience.

    Brio Italian Grille - Columbus - Polaris BrioResponded on February 4, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
29. OT

    OpenTable Diner

    Columbus

    19 reviews

    vip
    2.0

    19 reviews

    Dined on January 27, 2023

    overall2food3service3ambience1

    Restaurant was extremely loud. Like a Saturday at Chucky Cheese. It took 45 minutes to deliver our food to the table after eating a salad. When the food arrived the server delivered to wrong table and then retrieved the dishes and attempted to set them in front of us after she added additional cheese while at the wrong table. We told her she needs to prepare new dishes. When her manager asked her if she put the food on anther table she denied doing so. The manager quickly apologized for the service and stated she was new. We were told it would be Another 6-10 minutes before we received our order. Just about 1 hour after our appointment Our food arrived. When it came to the bill. No adjustments or offers to adjust bill or offer to gives us free desserts for their poor service. Will no be going back there.

    Brio Italian Grille - Columbus - Polaris BrioResponded on February 4, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
30. DD

    DianneD

    1 review

    5.0

    1 review

    Dined on January 20, 2023

    overall5food5service5ambience5

    Food was excellent as was the service, great atmosphere. Would definitely recommend to family and friends

    Report
31. M

    Mike

    Columbus

    10 reviews

    5.0

    10 reviews

    Dined on January 14, 2023

    overall5food5service5ambience5

    We highly recommend Brio and will eat there again!!

    Report
32. NP

    NigelP

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service4ambience5

    Visited brio for a lunch date. Our service was fantastic and the food was great.

    Report
33. h

    happydays

    Columbus

    51 reviews

    vip
    5.0

    51 reviews

    Dined on January 13, 2023

    overall5food5service5ambience5

    Family in from out of town. Was great with accommodations for kids. Thank you so much!

    Brio Italian Grille - Columbus - Polaris BrioResponded on January 14, 2023We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
34. OT

    OpenTable Diner

    Philadelphia

    1 review

    4.0

    1 review

    Dined on January 13, 2023

    overall4food3service5ambience4

    Spaghetti pomodoro- very little sauce, lots of pasta.

    Report
35. PL

    PauletteL

    San Francisco

    3 reviews

    vip
    5.0

    3 reviews

    Dined on January 8, 2023

    overall5food5service5ambience5

    Brio came to the rescue. We had made reservations at another restaurant )Royce) only to be seated with no menus or beverages 45 mins later. We felt bad they were so short staffed but made the decision to simply go somewhere else. Insert Brio. We had a small wait but were seated near time and Matt was a great (tolerant) server of our shenanigans. He was incredibly supportive of the staff (Kevin at the bar) and Brio as a restaurant. He was very knowledgeable of the menu (and did I mention tolerant). Great recovery of what could have been a bad evening turned amazing for us as a group!!

    Report
36. DH

    DeborahH

    Columbus

    16 reviews

    vip
    5.0

    16 reviews

    Dined on January 5, 2023

    overall5food5service5ambience5

    Outstanding food and service as always.

    Brio Italian Grille - Columbus - Polaris BrioResponded on January 7, 2023We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
37. B

    Brios1231

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience4

    Our family made reservations for New Years Eve. We were seated as soon as we arrived on time. Service was efficient and professional. The restaurant was full but service and food delivery was better than expected. Food quality is always great at Brios.

    Brio Italian Grille - Columbus - Polaris BrioResponded on January 7, 2023We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
38. LF

    LarryF

    Columbus

    1 review

    4.0

    1 review

    Dined on December 31, 2022

    overall4food4service5ambience3

    The food was very good and the server was outstanding. We didn't feel rushed, but we didn't sit waiting for the next course either. Only smalll issue was that it was almot too noisy.

    Brio Italian Grille - Columbus - Polaris BrioResponded on January 7, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
39. LB

    LarryB

    Columbus

    36 reviews

    vip
    4.0

    36 reviews

    Dined on December 31, 2022

    overall4food4service5ambience4

    Good food, very good service, nice and clean environment. Pricing has made this a very expensive dinner. 2 entrees, 2 drinks, 2 salads, with tip $130!

    Brio Italian Grille - Columbus - Polaris BrioResponded on January 7, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
40. LA

    LucyA

    New York Area

    1 review

    2.0

    1 review

    Dined on December 31, 2022

    overall2food1service3ambience2

    The food was overpriced and tasteless. If you like Olive Garden then maybe this is the place for you. If you like Italian food then this is not the place for you.

    Brio Italian Grille - Columbus - Polaris BrioResponded on January 7, 2023We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

    Report