Brio Italian Grille - Columbus - Easton

4.2
1983 Reviews
$30 and under
Italian
Brio Easton Town Center is a premier Tuscan-inspired restaurant destination serving authentic, northern Italian cuisine, luxury wines & cocktails—our specialties include premium quality steaks, chops, seafood, made-to-order pasta and flatbreads prepared in an authentic Italian wood-burning oven. Bringing the pleasures of the Tuscan country villa to Columbus, our chef-inspired menu, chic atmosphere and world-class service will provide a dining experience like no other! We look forward to your visit at Easton Town Center located in Columbus, OH – make your reservation or place an online order today!
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What 1983 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.1
service
4.2
ambience
4.0
value
Noise · Moderate
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OT
OpenTable Diner
Columbus
4 reviews
Dined 3 days ago
Overall5food4service5ambience5

We love Brio! Food is great,service is excellent and the drinks are surprisingly good.

Brio Italian Grille - Columbus - Easton
Responded a day ago

We appreciate your loyalty & patronage. We hope to continue serving you and look forward to seeing you at your nearest Brio soon.

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j
vipjade422
Columbus
3 reviews
Dined 5 days ago
Overall3food3service3ambience4

Portions were small, food was wrong. Server was decent but not very nice

Brio Italian Grille - Columbus - Easton
Responded a day ago

We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

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MP
vipMarcP
Tampa
1 review
Dined on September 8, 2021
Overall5food4service5ambience5

Our server was obviously really busy, and he did an awesome job!

OT
vipOpenTable Diner
Columbus
2 reviews
Dined on September 8, 2021
Overall5food5service5ambience5

Our server was amazing and the food was delicious!!

Brio Italian Grille - Columbus - Easton
Responded on September 9, 2021

Thank you for choosing to dine with us at Brio Italian Grille! We're glad to hear you enjoyed your meal and hope to serve you again soon.

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P
Pittsburgh
Columbus
34 reviews
Dined on September 6, 2021
Overall4food4service4ambience4

A restaurant which is consistently good. One can count on well prepared and delicious food and good service. Time after time their quality is consistent good and this place never disappoints

Brio Italian Grille - Columbus - Easton
Responded on September 8, 2021

We appreciate your loyalty & patronage. We hope to continue serving you and look forward to seeing you at your nearest Brio soon.

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C
Cbp333
Columbus
13 reviews
Dined on September 6, 2021
Overall4food4service5ambience4

Our group of 6 enjoyed our dinner at Brio. Everyone thought their food was very good and our server was outstanding. It was quite noisy, but overall, we had a good experience.

Brio Italian Grille - Columbus - Easton
Responded on September 8, 2021

Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

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OT
OpenTable Diner
Columbus
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

Waitstaff was kind, generous and friendly.

Brio Italian Grille - Columbus - Easton
Responded on September 5, 2021

We are happy to receive such lovely feedback about our team. Thank you for dining with us. We hope you visit us again soon.

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N
vipNeil23
Washington DC
4 reviews
Dined on September 3, 2021
Overall2food3service2ambience2

Food was cold. They didn't bus our table, so we had our bread plates and appetizer plates sitting on our table the whole time we ate our entrees. Our water glasses went unfilled.

Brio Italian Grille - Columbus - Easton
Responded on September 4, 2021

Hi Neil. We apologize the meal did not meet your expectations. Our guests' feedback is highly valuable to us as we utilize it for improvement in our guests' experience. Thank you for reaching out to us.

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OT
OpenTable Diner
1 review
Dined on September 3, 2021
Overall5food5service5ambience5

Birthday !!!

Brio Italian Grille - Columbus - Easton
Responded on September 7, 2021

Thank you! We hope to serve you again soon.

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BJ
vipBJguest
Columbus
48 reviews
Dined on September 3, 2021
Overall5food5service5ambience5

Arrived for an early dinner and seated immediately. Bruschetta Sampler was awesome! Pasta entrees were well executed and delicious. Tiramisu was incredible. Service was attentive and shared the unavailabilty of some items early that helped avoid disappointment later. Will return soon.

Brio Italian Grille - Columbus - Easton
Responded on September 4, 2021

We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

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TG
TheGriff
Columbus
18 reviews
Dined on September 2, 2021
Overall4food4service5ambience5

Really great Italian food. Our server was amazing! We had a party of 9, but 2 were 45 minutes late, she was totally cool with bring us drinks and letting us hang out at the table while we waited. Not a busy night, but still great service!

Brio Italian Grille - Columbus - Easton
Responded on September 4, 2021

We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

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R
Ron1516
Columbus
32 reviews
Dined on August 28, 2021
Overall4food4service4ambience3

Great food. Our waiter had only one week at Brio and it showed! We all have to learn and hopefully he will get better.

Brio Italian Grille - Columbus - Easton
Responded on September 1, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

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GW
GregW
Columbus
18 reviews
Dined on August 27, 2021
Overall3food4service2ambience4

We are three couples and we get together at Brio for special occasions.( birthdays, New Year’s Eve, luncheons etc). Yesterday was my husbands 75th birthday so naturally I made reservations at Brio. Our waitress was new. One person in our party ordered lobster bisque as an appetizer. It never came although we asked several times. Eventually the waitress said that the cook had forgotten. It took over 25 minutes for one of our drinks to come.we asked for bread several times. We got it one hour after we sat down. Finally, the waitress always offers a birthday dessert. Our waitress said that this does not happen but she could put a candle in ice cream( our friend bought a piece of cake and the waitress stuck a candle in it.
I understand that this was her first week, however, our party should not have had to suffer due to her lack of training.
Catherine Waddell

Brio Italian Grille - Columbus - Easton
Responded on September 1, 2021

We are so sorry to hear that we let you down – especially on such a special day. We appreciate that you have taken the time to write to us and will use your feedback for improvements in service.

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R
Ron1516
Columbus
33 reviews
Dined on August 26, 2021
Overall5food5service5ambience5

Patient server. Excellent server. Two tasty flatbread pizzas. Only crumbs leftover. 😱

Brio Italian Grille - Columbus - Easton
Responded on August 27, 2021

Hi Ron! Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We hope to see you again soon.

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CG
CathyG
Columbus
5 reviews
Dined on August 13, 2021
Overall4food4service5ambience5

Good, not great, good. Great service. Great wine selection.
Prices have increased yet meal size and quality was average.
Bartender at the outside bar was great! Great service! Good to see happy hour extended to both bars!!

OT
OpenTable Diner
Columbus
1 review
Dined on August 13, 2021
Overall5food5service5ambience5

Always enjoy. Appreciate the GF pasta!

AI
AImH
Atlanta
9 reviews
Dined on August 13, 2021
Overall3food4service1ambience3

Our server seemed like it was his first hour on the job. He had not been well trained - we didn’t blame him - he had no knowledge of the menu, didn’t understand Pinot noir
from point gris, we waited 30+ minutes for our wine, the soup came out with the entrees, which were delivered one at a time and with several minutes between each, and the poor guy had no idea that any of these clubs were a problem. We like the food at Brio and have been going for years but it’s a large loud bustling restaurant so the ambiance isn’t the best.

Brio Italian Grille - Columbus - Easton
Responded on August 27, 2021

We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

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OT
OpenTable Diner
Columbus
2 reviews
Dined on August 8, 2021
Overall3food3service3ambience5

We were sat 30 minutes after our reservation time with zero apology or concern. Our server did the best he could and we appreciate the fact that he showed up to work. He was apologetic that our meals were taking so long. He sited that the kitchen was backed up however when our meals reached us they looked like they had set for quite a few minutes and the temperature suggested the same. Our meals were lacking flavor and were mediocre at best. My side salad was the most flavorful part of the meal and it was sincerely very good and fresh. Our special occasion, a birthday, which was noted while making the reservation was never acknowledged. We will not be returning anytime soon.

OT
OpenTable Diner
1 review
Dined on August 8, 2021
Overall1food2service2ambience1

The Brio experience has been going down hill for a while. This will be our last time eating there. When we were seated, my son couldn’t pull his chair up to put table as there was part of a desert on the floor where his seat was. It took a long time for a server to come to table so he could ask for a napkin to clean it up. He cleaned it up himself. Service before ordering and waiting for our food was unbelievably long and when our food arrived, it had the look and crust of food that had been sitting for a while. My son’s pasta serving was so small, I asked if he ordered from the child’s menu. It was extremely noisy inside. We couldn’t hold a conversation at our table. I think they think the shouting and clanging dishes and pans in the kitchen make itfeel vibrant. They’re wrong. It just makes you not want to come back,

OT
OpenTable Diner
Cincinnati
4 reviews
Dined on August 8, 2021
Overall2food2service3ambience4

Brunch menu was very limited (3 items to choose from). They serve toast but beware they do not have any jam in the restaurant. Cream cheese filled French toast was okay. Overall it was just an “okay” brunch experience.

LB
LisaB
New England
3 reviews
Dined on August 7, 2021
Overall3food2service2ambience5

Salmon salad cold
Calamari dry chewy and over cooked
Asked for extra sauce when ordered on chicken Milanese dish and didn’t arrive with dish being served and had very little sauce around the edge of plate and when they finnally brought it was cold.

Asked for decaf coffee for desert and it arrived cold.

I know understaffed but hard to get an extra drink during meal?

I have been a patron for 30 years first negative review I have left this establishment and it may just be the times?

RC
RodC
Columbus
3 reviews
Dined on August 7, 2021
Overall3food3service1ambience4

We had poor service for every level of service. No side plates for bread or appetizer. Drinks were slow coming out. Not offered any Parmesan on the pasta dish and just general unfriendly service. We did not even get asked about dessert for our dinner.

Brio Italian Grille - Columbus - Easton
Responded on August 8, 2021

We apologize the meal did not meet your expectations. Our guests' feedback is highly valuable to us as we utilize it for improvement in our guests' experience. Thank you for reaching out to us.

Report
LB
LarryB
Columbus
31 reviews
Dined on August 7, 2021
Overall2food1service3ambience3

First off the restaurant wasn't very crowded, yet we got seated at a table near the kitchen (where we got to listen to the cook whistle during our entire dinner) and the waitress path to the kitchen. So this made for a constant flow of people during our entire dinner. Waiter was good enough, but not very talkative. We (wife and I) placed our order lasagna and a pizza, yet 10 minutes later the waiter informs me that the pizza oven is down so I will have to order something else. So I opted for the pork chops which are usually very good. Sadly, tonight they were overcooked and very dry. I also ordered the fingerling potatoes, but didn't realize until they were served that they no longer serve them with the sauce on top--which is a big mistake in my opinion. So when all said and done (after tip, but no drinks) dropped $81 dollars for a terrible seating location and overcooked food, and an annoying whistler!

Brio Italian Grille - Columbus - Easton
Responded on August 8, 2021

We appreciate you sharing your thoughts and concerns with as it aids us in improving our guest experience. Your comments have been shared with management. We hope to serve you again.

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SL
ShellyL
Columbus
1 review
Dined on August 5, 2021
Overall4food4service3ambience5

Great outdoor dining! Menu has changed but food was good.

Brio Italian Grille - Columbus - Easton
Responded on August 8, 2021

Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

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R
Ron1516
Columbus
33 reviews
Dined on July 31, 2021
Overall5food5service5ambience5

Always enjoyable.

Brio Italian Grille - Columbus - Easton
Responded on August 3, 2021

It's our pleasure to safely serve you and look forward to welcoming you back again soon.

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T
vipThrilled
Washington DC
9 reviews
Dined on July 31, 2021
Overall2food2service2ambience4

I got the sense they just didn’t care. The bruschetta was not toasted at all - just soggy with oil and that’s not a mistake, that’s obvious and means the preparer just didn’t care. The shrimp and lobster fettuccini was tepid, and the seafood overcooked. Our empty appetizer plates were still stacked on our table more than five minutes after our entree arrived, and I was never once offered a re-fill on water. My daughters steak, however, was perfect.

Brio Italian Grille - Columbus - Easton
Responded on August 3, 2021

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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JM
JulieM
Cleveland
9 reviews
Dined on July 30, 2021
Overall5food3service5ambience5

BirthdY celebration—- only thing is salmon Fresca was way over cooked

Brio Italian Grille - Columbus - Easton
Responded on August 1, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

Report
OT
vipOpenTable Diner
Columbus
2 reviews
Dined on July 30, 2021
Overall3food3service4ambience3

The hostess Hannah - wasn’t friendly at all, the sever was very friendly, polite and accommodating. I was requesting an additional table to accommodate 4 more people who decided to join our party. She wasn’t happy that I asked that… she said there were no more availability at that time, i ran and asked my husband to try to make reservation on open table on his phone… we tried different things. It should not be that complicated to get another table…. I ended up coming back to the hostess begging her to give me the table across from our current table, she had to run and ask her manager. Again, not the best customer experience…

The foods were ok, the restaurant must be very understaffed since it took so long to deliver our main entrees. Around 45 minutes. Good thing we were having a reunion and the big group patiently chatting while we waited forever for our meals. We felt bad for our server since he had tables inside and outside and there were long pauses of time when he could check on us to get drink refills etc. we understood…. Maybe better experience next time.

Brio Italian Grille - Columbus - Easton
Responded on August 1, 2021

We aim to provide a great customer experience so we are very sorry to hear we fell short and appreciate your feedback. We hope for the opportunity to serve you again.

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OT
OpenTable Diner
1 review
Dined on July 28, 2021
Overall2food2service2ambience4

It seems like the place is going down hill. We used to love going there. It took forever to get our food. My husband asked for his water to be refilled and even that took forever. Our food was very blah. Kind of disappointing.

Brio Italian Grille - Columbus - Easton
Responded on August 1, 2021

We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

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OT
OpenTable Diner
1 review
Dined on July 28, 2021
Overall3food3service2ambience2

Normally Brio is a favorite spot for my husband and myself. Last night it was obvious the standards aren’t what they used to be. Our server was training somebody, which is fine. But the one who was doing the training wasn’t exactly a stellar example of good service. Dirty dishes left languishing on the table. Empty glasses. Beer cans served without a glass. No rosemary crackers anymore. That was one of our favorite parts of the bread basket. When we first got there the hostess took us outside. She didn’t even ask us if we wanted to sit out there. It was hot and humid. We asked to go back inside. The food was just OK. Mashed potatoes seemed slightly cool like they had been made a while before they landed on our plates. The asparagus was kind of brown. The pasta didn’t have enough sauce on it. Everything was just totally average. The shrimp and eggplant appetizer was wonderful. That’s one of our standard go to orders. At least that lived up to our memories. Anyway for over $100 I don’t think we’ll be back anytime soon.

Brio Italian Grille - Columbus - Easton
Responded on July 31, 2021

We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

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L
Landingsgal
Columbus
35 reviews
Dined on July 28, 2021
Overall5food5service5ambience4

Friends meeting after 10 years!! It was a bit loud, but food and service was great!

Brio Italian Grille - Columbus - Easton
Responded on July 31, 2021

Thank you! We hope to serve you again soon.

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KL
KatieL
Chicago
4 reviews
Dined on July 28, 2021
Overall2food4service1ambience3

We last went to Brio a few years ago and loved it. Unfortunately, this time we were so disappointed. We arrived early (around 4:45pm) for our reservation and while the restaurant wasn't crowded, after 20min we finally found a server to ask who our server was supposed to be, we not to find out they hadn't clicked in for their shift yet. The woman (who we stopped) offered to take over our table and she was outstanding, trying everything she could to make up for an otherwise very poor experience. We understand the service industry is having a difficult time right now for various reasons, but there is really no excuse to have a customer wait over 20min before someone even thinks to look their way. Hopefully this can be resolved soon, as we want Brio to do well.

Brio Italian Grille - Columbus - Easton
Responded on July 31, 2021

We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

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OT
vipOpenTable Diner
Cincinnati
14 reviews
Dined on July 26, 2021
Overall5food5service5ambience4

Our server Chad was outstanding! Food was also excellent.

Brio Italian Grille - Columbus - Easton
Responded on July 31, 2021

We aim to provide a great customer experience so we're overjoyed to hear that is being exemplified by Chad. We look forward to serving you again.

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OT
OpenTable Diner
Cleveland
1 review
Dined on July 26, 2021
Overall1food1service1ambience1

Good help is hard to find right now but woah! We will not be back for a long time! It was bad! Food, quality & service with no apologies.

Brio Italian Grille - Columbus - Easton
Responded on July 28, 2021

We apologize you did not fully enjoy your meal. Our guests' feedback is highly valuable to us as we utilize it for improvement in our guests' experience. We hope for the opportunity to serve you again.

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DR
DanRan
Columbus
20 reviews
Dined on July 24, 2021
Overall4food4service5ambience4

Great service, great food

Brio Italian Grille - Columbus - Easton
Responded on July 28, 2021

Thank you! We hope to serve you again soon.

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K
Ktron
Columbus
1 review
Dined on July 24, 2021
Overall5food5service5ambience5

Excellent service and food!

Brio Italian Grille - Columbus - Easton
Responded on July 28, 2021

We're happy you enjoyed your meal and service at Brio Italian Grille. Come dine with us again soon.

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FS
vipFoodSnob73
Columbus
7 reviews
Dined on July 24, 2021
Overall2food2service2ambience4

I was eating my dessert and found a long hair in it that matched my server’s hair. She didn’t even apologize. I thought that was terrible customer service. We were seated on the patio and there was an awful smell. Normally it’s a good time at Brio.

Brio Italian Grille - Columbus - Easton
Responded on July 28, 2021

We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team

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TH
TaiH
Columbus
4 reviews
Dined on July 23, 2021
Overall3food5service4ambience2

Service was great. We sat inside but had a problem with gnats. When we called the manager over he was very condescending.

Brio Italian Grille - Columbus - Easton
Responded on August 5, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

Report
JC
JancieC
Columbus
10 reviews
Dined on July 23, 2021
Overall5food4service4ambience4

Great place to go to dine outside

DW
DeeW
1 review
Dined on July 20, 2021
Overall1food4service1ambience3

Our reservation was for 6:15, at 7:10 we finally were served our "first round" of drinks. I asked to talk to the manager, who never came to our table. They did not charge us for round two, but I thought it was inconsiderate for the manager to "dodge" the discussion. I was there exactly one week earlier, and we were told that the bar had "ran out of the ingredients" to make our drinks. This is all during happy hour. I think it's a ploy to get people in, but they clearly don't have the staff to accommodate the customers.

Brio Italian Grille - Columbus - Easton
Responded on July 22, 2021

We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

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FAQs

Brio Italian Grille - Columbus - Easton offers takeout which you can order by calling the restaurant at (614) 416-4745.

Brio Italian Grille - Columbus - Easton is rated 4.2 stars by 1983 OpenTable diners.

Brio Italian Grille - Columbus - Easton does offer gift cards which you can purchase here https://www.brioitalian.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Brio Italian Grille - Columbus - Easton