Brio Italian Grille - Cherokee - Cherokee Casino

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1. g

   greenslim

   Charleston

   83 reviews

   vip
   5.0

   83 reviews

   Dined 1 day ago

   overall5food5service5ambience3

   Have eaten at Brio quite a few times, but this was one of our best experiences. All the food was excellent and the service was very efficient and helpful and pleasant

   Report
2. M

   Mema

   Las Vegas

   10 reviews

   vip
   5.0

   10 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Our waiter jiogono was amazing . Made for a wonderful birthday dinner we will always remember he was friendly and attentive to our requests . Always a great experience at the brio.

   Report
3. M

   Mema

   Las Vegas

   11 reviews

   vip
   5.0

   11 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   We had a great experience as always . Our waitress Kat was very nice and fully met our needs and requests . She was smiling and friendly while being a great server through out our meal. Our food was amazing as always. 100% reccomend .

   Report
4. M

   Mike

   Raleigh

   37 reviews

   vip
   3.0

   37 reviews

   Dined 4 days ago

   overall3food3service3ambience3

   I don’t know what to think about an Italian restaurant that is out of basil and spinach so you can’t order drinks that have basil or any food with spinach.

   Report
5. EG

   ElsieG

   Western NC

   16 reviews

   vip
   5.0

   16 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Wonderful service. Great food, especially the pork chops and espresso ribeye steak.

   Report
6. OT

   OpenTable Diner

   Western NC

   16 reviews

   vip
   2.0

   16 reviews

   Dined 4 days ago

   overall2food2service3ambience4

   Ribeye was nothing as we previously order. Thus the low review. Extremely tough, not cooked medium well. Looked like a totally different steak {2} than we always love. Left almost the entire steaks. Waitress said new cooks… expensive learning experience at our cost. Sorry, bad review for the first time.

   Report
7. S

   Southgent56

   Charleston

   6 reviews

   5.0

   6 reviews

   Dined on August 3, 2022

   overall5food5service5ambience5

   The food was very good, prices were reasonable and the service was excellent.

   Report
8. PM

   PamM

   Las Vegas

   1 review

   5.0

   1 review

   Dined on August 3, 2022

   overall5food5service5ambience5

   Food was excellent and our server very nice and efficient.

   Report
9. N

   Nocode

   Las Vegas

   22 reviews

   3.0

   22 reviews

   Dined on August 3, 2022

   overall3food2service3ambience5

   My wife’s ravioli was ok but lukewarm. My medallions and mashed potatoes were over cooked. Felt like they sat under the hot plate an extra 15-25 minutes. First time that we have had a mediocre visit here after 10 times or so. Everyone has an off day.

   Report
10. OT

    OpenTable Diner

    Western NC

    1 review

    4.0

    1 review

    Dined on August 2, 2022

    overall4food4service5ambience1

    Brio is not customer oriented plenty of tables always open and never accommodate someone wanting to dine.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 7 days agoWe are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

    Report
11. TB

    TravisB

    Western NC

    2 reviews

    5.0

    2 reviews

    Dined on August 2, 2022

    overall5food5service5ambience5

    Amazing all around as always! This is a guaranteed dinner reservation anytime I’m in Cherokee. Best place to eat on site HANDS DOWN!

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 7 days agoThank you! We hope to serve you again soon.

    Report
12. BL

    BarbaraL

    Charlotte

    4 reviews

    4.0

    4 reviews

    Dined on August 1, 2022

    overall4food5service2ambience5

    Food was very good. We had a spinach appetizer that was quite tasty. My husband enjoyed the lobster & shrimp fettuccine while I had the chicken Milanese also tasty tho would have liked a little more marinara with the dish. Disappointed in our server, did not come by once while we had dinner to check how things were and kind of brushed us off until the bill was due.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 7 days agoWe appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

    Report
13. m

    michaelm

    Western NC

    1 review

    5.0

    1 review

    Dined on August 1, 2022

    overall5food5service5ambience5

    food Food is great and very appealing to look at. Service was outstanding.Very enjoyable surroundings. Enjoy eating there every trip to Cherrokee.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 7 days agoThank you. We look forward to serving you again and providing you with an unforgettable experience!

    Report
14. DT

    DennisT

    Minneapolis

    10 reviews

    4.0

    10 reviews

    Dined on July 29, 2022

    overall4food3service5ambience5

    Great service

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 7 days agoWe are happy to receive such lovely feedback about our team. Thank you for dining with us. We hope you visit us again soon.

    Report
15. G

    Granny

    Western NC

    11 reviews

    vip
    4.0

    11 reviews

    Dined on July 28, 2022

    overall4food5service5ambience4

    Always make a reservation. The last couple of times we had to wait for about 10 minutes or so to get our table. I would think that we would be able to be seated when our time came as per our reservation.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 7 days agoWe appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
16. OT

    OpenTable Diner

    Tampa

    3 reviews

    4.0

    3 reviews

    Dined on July 27, 2022

    overall4food4service3ambience4

    Just dinner and a casino visit

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 7 days agoThank you! We hope to serve you again soon.

    Report
17. L

    Linda

    Nashville

    1 review

    4.0

    1 review

    Dined on July 27, 2022

    overall4food5service3ambience3

    Hostess was not friendly. Only looked at her tablet not at the guest. Had a resversation, but she said all resvervations were taken. I had to tell her our confirmation number, and still had to wait. She took others before us. Not happy, it was our 49th anniversary. The food was very good and the young man that took care of us was very nice.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 7 days agoWe aim to provide a great customer experience so we are very sorry to hear we fell short and appreciate your feedback. We hope for the opportunity to serve you again.

    Report
18. TG

    TomandGail

    Atlanta

    5 reviews

    5.0

    5 reviews

    Dined on July 27, 2022

    overall5food5service3ambience4

    Dinner was delicious. My son had 2 huge pork chops and they were tender and wonderful. I had fettuccini with chicken and it too was delicious. Although the prices are a bit high, Brio is great for a treat.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 7 days agoThank you! We hope to serve you again soon.

    Report
19. OT

    OpenTable Diner

    Charleston

    4 reviews

    vip
    5.0

    4 reviews

    Dined on July 24, 2022

    overall5food3service5ambience4

    Our server, Kay, was wonderful. Wine list wasn’t great. Chopped salad was my favorite.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 28, 2022We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
20. P

    Proudofmykidsss

    Western NC

    2 reviews

    5.0

    2 reviews

    Dined on July 24, 2022

    overall5food5service5ambience5

    Wow. Food was incredible. Seriously the best food at Harrahs.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 28, 2022We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
21. J

    Justlookup

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on July 24, 2022

    overall5food5service5ambience4

    Great experience. Server was nice and helpful and attentive. They even made a pretty dessert plate for my friend's birthday. Good food and a good time.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 28, 2022We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
22. DF

    DebraF

    Western NC

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service3ambience5

    Great food, good location. Service a little slow but under staffed.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 28, 2022We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
23. a

    angelpharm

    Raleigh

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5

    Everything on the menu at Brio is tasty and cooked to perfection. Would highly recommend the pork chops. Our waiter was very helpful with substitutions, and was prompt with our drink orders. Eat at Brio!

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 28, 2022We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
24. JK

    JohnK

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5

    Good food, as always, and good service! Make sure you have a reservation!

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 28, 2022Thank you! We hope to serve you again soon.

    Report
25. KN

    KimberlyN

    Louisville

    1 review

    3.0

    1 review

    Dined on July 22, 2022

    overall3food2service4ambience4

    Would have been 5 star however side dishes were cool. Steak was warm but potatoes cold

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 28, 2022We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

    Report
26. f

    franm

    Charlotte

    1 review

    5.0

    1 review

    Dined on July 21, 2022

    overall5food4service5ambience5

    Service was great, his name was Andrew.Everyone was pleasant

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 28, 2022We are happy to receive such lovely feedback about our team. Thank you for dining with us. We hope you visit us again soon.

    Report
27. K

    Kathyw13

    Atlanta

    52 reviews

    vip
    3.0

    52 reviews

    Dined on July 20, 2022

    overall3food3service3ambience3

    So disappointing. This used to be our favorite place eat. Prices have skyrocketed with such ridiculously smaller portions. They have removed favorite menu items. They haven’t had flatbread available, although it’s on menu, for all year stating there oven needs cleaning each time. Sadly we won’t go back. It’s a shame.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 28, 2022We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

    Report
28. KC

    KennethC

    Western NC

    2 reviews

    5.0

    2 reviews

    Dined on July 20, 2022

    overall5food5service5ambience5

    Reception by hostess was prompt as was seating (we had reservation}. Server was prompt and attentive. Enjoyed all the dishes we had selected, especially appetizer of eggplant and shrimp. Steak was done as requested. Only complaint was that the bread had a very hard crust difficult to bite or chew. Overall, we had a lovely experience in a relaxing atmosphere and will look forward to having a meal here again.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 28, 2022We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team!

    Report
29. BR

    BettyR

    Western NC

    2 reviews

    vip
    5.0

    2 reviews

    Dined on July 20, 2022

    overall5food5service5ambience5

    Dining at Brio is always a great experience,,,,excellent food and great service,,everyone is always courteous and friendly. Mark is absolutely the best waiter possible. My compliments to the Chef also!

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 28, 2022We are happy to receive such lovely feedback about our team. Thank you for dining with us. We hope you visit us again soon.

    Report
30. J

    Jeannie

    Tampa

    30 reviews

    5.0

    30 reviews

    Dined on July 19, 2022

    overall5food5service5ambience5

    The food was excellent but our server Alexis was fantastic. What a great young man. Not enough servers like him.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 20, 2022Thanks! We're always happy to hear our team is going above and beyond for our guests. We look forward to serving you again.

    Report
31. DB

    DonnieB

    1 review

    5.0

    1 review

    Dined on July 19, 2022

    overall5food5service5ambience5

    Great food and great service.. stop here everytime we come up..

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 20, 2022We appreciate your loyalty & patronage. We hope to continue serving you and look forward to seeing you at your nearest Brio soon!

    Report
32. OT

    OpenTable Diner

    Western NC

    1 review

    4.0

    1 review

    Dined on July 18, 2022

    overall4food4service3ambience4

    The pork chop were amazing, so tender and melt in your mouth.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 20, 2022Thanks for that glowing review. We are happy to hear you had a great time with us. Come back again soon!

    Report
33. AD

    ADAMZ

    Atlanta

    1 review

    5.0

    1 review

    Dined on July 18, 2022

    overall5food5service5ambience5

    Brio Is always a must on our visits to Cherokee and I always get the Salmon salad and have never been disappointed. On this visit, the sear crispy crust was outstanding and delicious! Dave, our server was very attentive and took very good care of our needs. This visit to Cherokee was to celebrate our 36th Anniversary and thanks for making it great!

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 20, 2022We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
34. OT

    OpenTable Diner

    Western NC

    4 reviews

    5.0

    4 reviews

    Dined on July 15, 2022

    overall5food5service5ambience5

    Food and service was good as always. I got the shrimp and lobster fettuccine and my husband got the prime rib and they were both delicious.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 20, 2022Thanks for that glowing review. We are happy to hear you had a great time with us. Come back again soon!

    Report
35. OT

    OpenTable Diner

    Greensboro

    4 reviews

    5.0

    4 reviews

    Dined on July 14, 2022

    overall5food5service4ambience5

    Always awesome!

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 20, 2022Thank you. We look forward to serving you again and providing you with an unforgettable experience!

    Report
36. RC

    RonnieC

    Western NC

    1 review

    4.0

    1 review

    Dined on July 13, 2022

    overall4food4service5ambience5

    Our dinner experience as great. My guests throughly enjoyed their meals. The service was great, calm relaxed surroundings. My spaghetti dish was a little too al dente for my taste but would highly recommend Brio to all my friends and neighbors.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 20, 2022We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again!

    Report
37. OT

    OpenTable Diner

    Greensboro

    4 reviews

    5.0

    4 reviews

    Dined on July 13, 2022

    overall5food5service5ambience5

    Super as usual!

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 20, 2022Thanks for that glowing review. We are happy to hear you had a great time with us. Come back again soon!

    Report
38. OT

    OpenTable Diner

    Miami

    1 review

    5.0

    1 review

    Dined on July 12, 2022

    overall5food5service5ambience5

    All was good

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 20, 2022We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
39. NJ

    NancyJ

    Western NC

    3 reviews

    4.0

    3 reviews

    Dined on July 11, 2022

    overall4food4service4ambience5

    Food was great. Atmosphere was great. Waiter did a good job. Husband has shrimp Alfredo. Grandson had Pasta Brio. Both said it was great. I had Steak Salad which is always a treat

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 20, 2022We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
40. CD

    CeeD

    Charleston

    6 reviews

    5.0

    6 reviews

    Dined on July 11, 2022

    overall5food5service5ambience5

    Dinner date with my spouse

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on July 28, 2022Thank you! We hope to serve you again soon.

    Report