We received exceptional service the night we went. Waitress was attentive and the food was great. Social distancing was maintained throughout the evening.

Food and service was great! Will definitely be going back!

Brio has really gone downhill. We are huge Brio fans and have been loyal customers for years. There were maybe 10 parties, it was around 1pm and the service was terrible. The hostess and waitress were unfriendly, it took a while to be acknowledge we were there and to be seated. Once seated it took awhile took awhile for the server to arrive, meal took awhile to be served and then I had to ask for bread and butter (which came after the meal). Hope it turns around soon, not sure when/if we will return

Excellent steak! Staff is very attentive and refilled waters without being asked too.

Good quality, good value, good service. Since I am apparently a few characters short of 50 minimum, "Trump Pence 2020!

We ate on the patio. It was lovely.

Outstanding service. The opportunity to support Brio during these difficult times was our pleasure!

We would HIGHLY recommend this establishment.

Great set up for outdoor dining. Very safe. Excellent food. Great ambiance.

The atmosphere and service were excellent. I had the lobster ravioli which I thought was ok. Cold and small portion. Caesar salad was excellent. Will go back- just order something different

Limited menu and portions small for money spent. Pandemic fear has caused dining to be less than anticipated.

Another great evening at Brio at The Greene! Great food, wonderful cocktails and excellent service and all-the-while keeping us Covid-19 safe! And, making a reservation on OpenTable made it so easy!

The food was ordinary and the service was slow, but it was great to sit on the patio

We had a lovely anniversary dinner. Our server, Tom, was very knowledgeable and attentive. He timed out drinks and food perfectly.

Let me know when you remove the mask requirement. It’s like eating in a morgue.

The food was fabulous (as usual), but the portions seem to be getting smaller and the prices keep getting higher. Their signature dish, Pasta Brio, (a simple rigatonidish with a little bit of chicken) is now $17.99 and a steak is $32 (as if they're a quality steakhouse)

Lasagna was flat! This was not typical Brio food, at least not in the past and hopefully not in the future!

Overall we had a good experience on our anniversary

Our server was slow to bring our drinks, our appetizers were served cold. Our entrees were worse, the Chicken Marsala is nothing more than dry tough frozen chicken served with pre made mashed potatoes and 3 lousy slimy pieces of asparagus.

My wifey meal was supposed to include lobster which it was completely void of. Over all never again. The food is overpriced and on top of that they allowed a group near us to let their children run all over the restaurant touching everything, after the children tried petting my service dog we reported it to the manager who said it was his first night and there was nothing he could do

The food was great, limited menu and seating due to COVID, but soooooo nice to get out!!!!

Nice place. Good food.
Expensive

Nice evening dining outside but we’re disappointed with portion size and prices. The portion size is 1/2 and no protein dishes. Will go elsewhere if no improvement

Food was bland and my fish was over cooked. I know We had a lrg party but would have been nice if everyone was at same table.

The only disappointment was the failure to apply a $10.00 discount for ordering 2 entrees. I had mentioned the special to our waiter prior to ordering but forgot to check the final bill

I have been a few times tonight sevice was super slow. Friendly but slow

It was a horrible first time experience here !! Had an 8pm reservation with 5open tables in the front of the restaurant we didn’t get seated until 8:45 by the manager himself who then walked us to the back of the restaurant and for 10minutes not one waiter stopped to even offer water or wait on us .. it was only until after 10mins we decided to put our jackets on and leave a waiter approached us after she said she went and asked the hostess who was our waiter and she said the hostess said I don’t know .. so with having to be somewhere by 9:15 we decided it was best to leave instead of chance horrible service and food . For 2ppl a reservation for 8 and not being seated for 45 mins after asking multiple times and having some walk right in t 8:30 and 8:45 and get a table right away is absurd highly disappointed in the service the hostess was immature and didn’t seem to be able to have a handle on the business nor did the manager himself

Reservations was pointless waited 90 plus minutes past our reservation time

The wait times were a mess, even with reservations. The waitress was a little slow with drinks. The food was amazing.

Reservations at 730 got seated at 8. Did not see our waitress for the drink order until 830. Had to change order to make sure we made it out in time for our movie They said we would receive our meals if we changed from steak to pasta. We made the change but didn’t receive our meal into 9 pm so we had to leave to make the move. You would have thought we would have been able to eat when you have reservations 90 minutes before tour movie. Will not return

Got seated about twenty minutes late with a reservation. But the food was great especially the lamb chops

Unfortunately Brio was over booked, which isn’t the first time this has happened to us when we had a reservation. We were seated about 45 mins past our reservation time. The staff seemed overwhelmed as I noticed eye rolling and a lack of overall friendliness. The food took a while but was good. Overall we spent 3 hours there in total.

First, I will say that this particular location is normally fantastic. Brio’s been my solid go to for special occasions over the last 10 yrs or so but tonight they definitely dropped the ball. Supremely disappointed in management / service and the kitchen was off a beat or two as well. A total disappointment. Please hit the reset button guys!

We had a reservation for 6:30 by did not get seated until 7:10. We waited 40 mins for our food. It was very busy but the wait times seemed a little excessive....esp since there were tables that were empty throughout the restaurant. While waiting for our table we counted 6 empty.

Worst dining experience ever! What was the point of having a reservation when we still had to wait 30 minutes for a table then another 15 at the table while the staff figured out who’s table it was! Then my desert order was wrong and we had to wait again to find someone to make it right!

Great place for lunch or dinner but make sure you have reservations. The area for waiting is small and people hanging around the entrance makes it hard to enjoy if you happened to be facing the entrance. Other then that it was worth the reservation I made and my wife enjoyed it!!!!!!

On this night, service seemed particularly slow. It felt like our table might not have been part of our server's core tables. We only saw the server when she was coming to our tables. Tables around us had different servers who seemed to be more present. We had anticipated 90 minutes for dinner before our show, but at 100 minutes, we hadn't even reached the stage of being offered any dessert options.

When we mentioned that we needed to be somewhere, the server was quick to close out the order and take care of payment.

Arrived for our reservation 20 minutes early and quickly realized that the line out the door was made up of late reservations as they were not taking walk ins. After waiting for over an hour and seeing people with reservations an hour before ours still waiting we decided to leave. There was nobody from the restaurant giving explanation or keeping us informed of what was going on. I have to assume they way overbooked and could not keep up. Very poorly managed and even worse communication. Will not be returning. I can overlook crowds and mistakes but it would have been nice if someone had been managing the crowd waiting and at least behaved apologeticly and not treated guests as an inconvenience.

The wait was a little long as it was valentines day but, the service was fantastic and so was the food

We had reservations for Valentine’s Day. We had to stand in line for 40 minutes just to check in. Our reservations were for 745 and we got seated at 840. Then they were short staffed in the kitchen. So we didn’t get food until 940. It’s unfortunate that even despite reservations everything was so delayed.

Server was great but waited over an hour for a reservation. Food was average at best. I feel bad for the server because many people around us also waited quite some time.

Overbooked reservations. Waited over an hour for a table. The line was out the door which meant the door was wide open and the restaurant was ice cold. Food was great but was too cold to enjoy it