Brio Italian Grille - Allen - Watter's Creek

4.5
847 Reviews
$30 and under
Italian
Brio Watters Creek is a premier Tuscan-inspired restaurant destination serving authentic, northern Italian cuisine, luxury wines & cocktails—our specialties include premium quality steaks, chops, seafood, made-to-order pasta and flatbreads prepared in an authentic Italian wood-burning oven. Bringing the pleasures of the Tuscan country villa to Allen, our chef-inspired menu, chic atmosphere and world-class service will provide a dining experience like no other! We look forward to your visit at Watters Creek located in Allen, TX – make your reservation or place an online order today!
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What 847 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.5
service
4.3
ambience
4.2
value
Noise · Moderate
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OpenTable Diner
Dallas
12 reviews
Dined on November 20, 2021
Overall4food3service5ambience5

The service was amazing. We were handled with care by the hostess staff and our waiter was the best we have ever had. He definitely made our evening special. However food was not up to par. This is our second time at this chain, first time at this location. The food is just not delicious and we definitely are not planning to return. Very unfortunate as I was really impressed with the operation. 3 stars only because of food, but why else go out to eat?

PS
PSR31
Pittsburgh
1 review
Dined on November 2, 2021
Overall4food4service4ambience4

Lamb chops were delicious but a little dry.
Pesto Primavera pasta was great.
Tiramisu was very perfect and much relishable.
The service was quite good and fast.

Brio Italian Grille - Allen - Watter's Creek
Responded on November 4, 2021

We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

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AC
ArisaC
Dallas
24 reviews
Dined on October 29, 2021
Overall4food4service4ambience4

Good food good service.

Brio Italian Grille - Allen - Watter's Creek
Responded on October 31, 2021

Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

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OT
OpenTable Diner
1 review
Dined on October 18, 2021
Overall5food5service5ambience5

The server was very kind and sweet. The food was amazing too

Brio Italian Grille - Allen - Watter's Creek
Responded on October 20, 2021

We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

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DD
vipDallasDiner
Dallas
61 reviews
Dined on October 14, 2021
Overall4food4service5ambience5

Service was great, entrees were great, lobster bisque had no lobster and the Old Fashioned needs some work

Brio Italian Grille - Allen - Watter's Creek
Responded on October 17, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

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u
vipugotdav
Dallas
18 reviews
Dined on October 14, 2021
Overall4food3service5ambience5

Met a couple that we have known for years at Brio’s for lunch. Service was very good and one of our lunch plates was very good, but the flat bread pizza is not worth ordering… small little substance and a bit overcooked. Guess even fine restraints don’t hit home runs on every entrée! Soup was excellent. Overall, a bit less than expected!

Brio Italian Grille - Allen - Watter's Creek
Responded on October 22, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

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TB
TimB
Orange County
7 reviews
Dined on October 3, 2021
Overall5food5service5ambience5

Excellent food and service. Birthday celebration

OT
OpenTable Diner
1 review
Dined on October 2, 2021
Overall5food5service5ambience5

The spices were jumping off the plate perfectly cooked and tasted delicious. We had the chocolate cake and ice cream unbelievable good. Great place to celebrate our 15 yr anniversary.

d
vipdisney
Dallas
31 reviews
Dined on September 18, 2021
Overall5food5service5ambience5

Great patio seating. Our waiter was wonderful. Ordered bruschetta sampler that we are glad is back on the menu. All our entrees were wonderful.

Brio Italian Grille - Allen - Watter's Creek
Responded on September 20, 2021

Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

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TD
vipTanyaD
Dallas
17 reviews
Dined on September 18, 2021
Overall5food4service5ambience5

Very nice beautiful booth. We reserved two tables. One for homecoming high schoolers and one for parents. Food was very good.

Brio Italian Grille - Allen - Watter's Creek
Responded on October 24, 2021

We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

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FF
FallingFreely
1 review
Dined on September 11, 2021
Overall5food5service5ambience5

We didn't have a long wait, and the food and service were excellent. It was quite loud through most of the meal, so it was difficult to hear each other. Otherwise, it was fantastic.

Brio Italian Grille - Allen - Watter's Creek
Responded on September 14, 2021

Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

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T
Txmimi
Dallas
5 reviews
Dined on August 22, 2021
Overall4food4service4ambience4

I had the gorgonzola steak medallions and my husband had the pork chops. They were both very good. Service was spot on.

F
vipFoodie4lyfe
Dallas
4 reviews
Dined on August 15, 2021
Overall3food4service2ambience2

The food is amazing but staff is slow and not attentive!

OT
OpenTable Diner
Mississippi
6 reviews
Dined on August 15, 2021
Overall2food3service2ambience3

First post COVID visit. Raised prices to ridiculous amounts while service and quality have declined. Won’t be back anytime soon.

ST
vipSueT
Dallas
11 reviews
Dined on August 12, 2021
Overall5food5service5ambience5

Great food and atmosphere! Always get the nicest waiters!

C
Celebration
Dallas
7 reviews
Dined on August 8, 2021
Overall5food5service5ambience5

Had a great time dining at Brio. The food was excellent and the service was outstanding. Definitely, recommend this place.

OT
OpenTable Diner
Dallas
3 reviews
Dined on August 7, 2021
Overall5food4service5ambience4

My server was amazing.

D
vipDiner
Dallas
93 reviews
Dined on August 6, 2021
Overall5food5service5ambience5

Excellent service and our food was prepared perfectly!

Brio Italian Grille - Allen - Watter's Creek
Responded on August 8, 2021

Thank you. We look forward to serving you again and providing you with an unforgettable experience!

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D
vipDallas1
Dallas
25 reviews
Dined on July 17, 2021
Overall5food5service5ambience5

haven't been to Brio since before COVID and glad that it's back. Great food, love the ambience on the outdoor patio, well priced

Brio Italian Grille - Allen - Watter's Creek
Responded on July 20, 2021

We appreciate you dining with us and are happy you had such a great experience. Come back soon!

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b
vipbullwhip
Dallas
33 reviews
Dined on July 17, 2021
Overall5food5service5ambience5

Got here a little earlier than our reservation, and we were seated immediately. My wife and I both had the NY strip steak, and it was outstanding! Very happy with our meal, as were our business associates. If we lived closer, this would easily become one of our favorite restaurants. Thanks again for a great experience!

Brio Italian Grille - Allen - Watter's Creek
Responded on July 20, 2021

Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

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R
Ricnergy
Dallas
1 review
Dined on July 17, 2021
Overall5food5service5ambience5

The customer service rendered by Don, our waiter, was A1, excellent. He took time to describe in detail our main course plate choices. The timing between plates was perfect. My drink, tthe Aperol spritz was prepared to perfection. The Brio pasta was cooked "al dente" Italian style, superb. The wedge salad was Crispi, fresh and the dressing delicious. The crusted beef medallions were cook to perfection medium-well. And finally, the tiramisu was terrific. I went with my wife, on Saturday at 3:00 pm. We enjoyed the whole experience.

Brio Italian Grille - Allen - Watter's Creek
Responded on July 18, 2021

Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

Report
OT
OpenTable Diner
Phoenix
1 review
Dined on July 16, 2021
Overall4food4service4ambience4

Haven’t been to a Brio in over six years due to moving about the country. Was a really fun experience to get to go back. The service made us feel hurried this time. It was like you were at more of a fast food restaurant. Overall it was still good food, good value, and good fun. Would definitely go back again.

Brio Italian Grille - Allen - Watter's Creek
Responded on July 18, 2021

We appreciate your loyalty & patronage. We hope to continue serving you and look forward to seeing you at your nearest Brio soon.

Report
TB
TimB
Orange County
8 reviews
Dined on July 14, 2021
Overall5food5service5ambience5

Went for daughters birthday, great experience all around

Brio Italian Grille - Allen - Watter's Creek
Responded on July 18, 2021

Thank you for celebrating with us at Brio Italian Grille! We appreciate you sharing your experience with us and hope you visit us again soon.

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d
vipdisney
Dallas
31 reviews
Dined on July 11, 2021
Overall5food5service5ambience5

Always love the food at brio. One of the nicest patios around. Waiter seemed new but still was good.

Brio Italian Grille - Allen - Watter's Creek
Responded on July 13, 2021

We appreciate your loyalty & patronage. We hope to continue serving you and look forward to seeing you at your nearest Brio soon.

Report
C
vipCfoodie222
Mobile
2 reviews
Dined on July 2, 2021
Overall5food5service5ambience5

everything was amazing! We love Brio and will return.

Brio Italian Grille - Allen - Watter's Creek
Responded on July 13, 2021

Thank you. We look forward to serving you again and providing you with an unforgettable experience!

Report
OT
OpenTable Diner
1 review
Dined on July 2, 2021
Overall4food5service5ambience5

Would love to see more items back on the menu!

Brio Italian Grille - Allen - Watter's Creek
Responded on July 13, 2021

Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

Report
OT
vipOpenTable Diner
Dallas
7 reviews
Dined on June 24, 2021
Overall4food3service4ambience4

We weren’t expecting the most amazing meal but left satisfied with our dinner! Italian wedding soup and chopped salad were tasty, lasagna was delicious and the lobster and shrimp fettuccine was also very good. Portions were good sized ( table of four women split two entrees) and bread was fresh. No complaints over all, service was good too!

TH
TomH
Detroit
9 reviews
Dined on June 22, 2021
Overall3food3service4ambience3

Under staffed , limited menu and dining hours

Brio Italian Grille - Allen - Watter's Creek
Responded on June 24, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team.

Report
T
vipTravelgirl
Dallas
45 reviews
Dined on June 20, 2021
Overall5food5service5ambience5

Great food and great service. Our server was excellent - great attitude and they were very helpful. I am a big fan of Brio!

Brio Italian Grille - Allen - Watter's Creek
Responded on June 22, 2021

We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

Report
OT
OpenTable Diner
Las Vegas
1 review
Dined on June 20, 2021
Overall5food5service5ambience5

Father’s Day dinner

Brio Italian Grille - Allen - Watter's Creek
Responded on June 22, 2021

Thank you for choosing Brio Italian to celebrate! We appreciate you sharing your experience with us and hope you visit us again soon.

Report
MM
vipMichaelM
Dallas
23 reviews
Dined on June 19, 2021
Overall4food5service3ambience3

Brio’s food is delicious and consistent (particularly for those of us who are not big chain fans). This go around the service was a little spotty, but the meal was great and we’ll definitely be back.

Brio Italian Grille - Allen - Watter's Creek
Responded on June 22, 2021

We appreciate your loyalty & patronage. We hope to continue serving you and look forward to seeing you at your nearest Brio soon.

Report
d
vipdlh1960
Dallas
32 reviews
Dined on June 18, 2021
Overall1food2service1ambience3

Brio used to be a favorite of mine and my wife's. We were sad when they closed in 2020 and then we rejoiced when they re-opened later that year. Unfortunately, they have slipped and are not the same as before.

For reference it was a party of 5 celebrating 2 birthdays none of which were recognized even though I specified it on the Open Table reservation. Average calamari and the Spinach and Artichoke dip was the worst that I have ever had with a pungent cheese smell that I cannot get out of my head. The Chicken Milanese looked and tasted like it came from a TV dinner. The New York Strip was fine. The Pasta ala Vodka was very good.

TERRIBLE SERVICE!!! In all aspects: greeted by server to take drink order, arrival of drinks, appetizers, salads, dinner...we stopped there. It seemed like every phase took longer than the last. Our dinner reservation was for 7pm and we left at 9:15pm---the flow was terrible sitting there for more than half the night with empty drink glasses. The only good thing is that I have spent more for alcoholic drinks and desserts had the service been at least average. The bad part is that this wrecked what should have been a celebration for my family.

The server was totally oblivious and unapologetic that we were sitting there with huge gaps. When he finally arrived to ask if we wanted some dessert we were uninterested and didn't want to risk spending another hour there.

I will not mention the server's name here; however, for reference it was 6/18 7PM table 54/1. I am very patient and tolerant and I understand the plight that restaurants are experiencing right now to hire and retain quality workers, but this experience and the almost $250 I spent is a slap in the face. If you don't have the staff then reduce the number of tables.

If you want to overspend and sit watching your server continuously walk by your table then this "Waffle House of Italian Food" may be your place.

Brio Italian Grille - Allen - Watter's Creek
Responded on June 22, 2021

We are so sorry to hear that we let you down – especially on such a special day. We appreciate that you have taken the time to write to us and will use your feedback for improvements in service.

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B
Bryan
Dallas
14 reviews
Dined on June 14, 2021
Overall4food4service5ambience4

The food was great, the waitress was nice but they were missing some items from the menu.

Brio Italian Grille - Allen - Watter's Creek
Responded on June 16, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

Report
LL
LynnL
Dallas
8 reviews
Dined on June 12, 2021
Overall5food5service5ambience5

Great, as always.

Brio Italian Grille - Allen - Watter's Creek
Responded on June 14, 2021

We're glad to safely serve you and look forward to welcoming you back again soon.

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OT
OpenTable Diner
Dallas
1 review
Dined on June 5, 2021
Overall2food2service1ambience4

Food was as expected- mediocre chain food, overpriced. The real kicker was the service. Some of the worst and inattentive service I’ve gotten in a long time. No wonder this was the only
Place with availability on short notice.

Brio Italian Grille - Allen - Watter's Creek
Responded on June 7, 2021

We apologize you did not fully enjoy your meal. Our guests' feedback is highly valuable to us as we utilize it for improvement in our guests' experience. We hope for the opportunity to serve you again.

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OT
vipOpenTable Diner
Dallas
4 reviews
Dined on June 5, 2021
Overall5food5service5ambience5

Great food, waiter was fantastic

Brio Italian Grille - Allen - Watter's Creek
Responded on June 7, 2021

Thank you for choosing to dine with us at Bravo! Italian Kitchen. We're glad to hear you enjoyed your meal and hope to serve you again soon.

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AC
ArisaC
Dallas
25 reviews
Dined on May 31, 2021
Overall5food4service5ambience5

Good food good service. The lobster bisque was very good.

Brio Italian Grille - Allen - Watter's Creek
Responded on June 2, 2021

We're happy you enjoyed your meal and service at Brio Italian Grille. Come dine with us again soon.

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OT
OpenTable Diner
Dallas
1 review
Dined on May 30, 2021
Overall4food5service5ambience3

🤞🤞🤞🤞🤞🤞🤞🤞
craig was nice

Brio Italian Grille - Allen - Watter's Creek
Responded on June 2, 2021

Thank you for choosing Brio Italian Grille. We appreciate you for taking the time to review our restaurant.

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OT
OpenTable Diner
1 review
Dined on May 28, 2021
Overall3food1service2ambience2

Service and food not good for what you pay.

Brio Italian Grille - Allen - Watter's Creek
Responded on June 2, 2021

We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

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r
viproycarpenter
Dallas
7 reviews
Dined on May 22, 2021
Overall2food3service1ambience1

Waiter did very poor job. Seemed more enamored with himself rather than providing service.

Brio Italian Grille - Allen - Watter's Creek
Responded on May 24, 2021

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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FAQs

Brio Italian Grille - Allen - Watter's Creek offers takeout which you can order by calling the restaurant at (214) 884-3920.

Brio Italian Grille - Allen - Watter's Creek is rated 4.5 stars by 847 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Brio Italian Grille - Allen - Watter's Creek