BRIO - Charlotte - Piedmont

4.3
1140 reviews
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$30 and under
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Italian
Brio offers a fun, comfortable and casual setting that is perfect for satisfying any craving and celebrating any occasion. The seasonal menu features chef-driven items, from shareable small plates to gourmet sandwiches and signature main dishes. The vibrant bar serves handcrafted cocktail infusions, more than 30 wines (all of which are offered by the glass) and local craft beers. We are the perfect destination for your pallet and soul.

You can sip and savor your way through the week at Brio! Mondays we offer $2.50 Bar Bites from 3:30 to 6:30 in the bar. Tuesdays you can whine a little with Half-Off Bottled Wine ($75 or less). Wednesdays are meant for cocktail infusions, they are just $5 all day.
What 1140 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.2
service
4.3
ambience
4.1
value
Noise · Moderate
86% of people would recommend it to a friend
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ML
Charlotte
2 reviews
Dined on August 11, 2019
Overall 3food 3service 2ambience 4

Restaurant was not busy at 6 PM Sunday but my server continued to ignore me and had to be repeatedly flagged down for more water, grated cheese (which arrived 1/2 way through the meal), dessert, check.
Food was on the bland side, lukewarm, with uninspiring presentation. It is "American Italian" at it's most predictable.

I have a $30.00 gift card but probably won't waste my time going back

C
Charleston
15 reviews
Dined on August 10, 2019
Overall 1food 1service 1ambience 3

We have always enjoyed Brio in the past and decided to have dinner Saturday evening since we had not been in a while.
First off, the restaurant was only about 1/2 full..unusual for a Saturday evening in Charlotte..our server was pleasant but inexperienced. We ordered salads as starters..somehow we never got them (“ kitchen’s mistake”)..?? Apparently she never checked to see what the hold up was. Our entree were tasteless.. one was overdone, tasteless beef and the other was a pasta dish, also tasteless. When I told the waitress that I though the pasta dish was bland, she did apologize. The manager then cam over and said she had tasted that entree recently and agreed with me! Funny that there was not a revision of the recipe..
The server never asked us if we wanted an additional cocktail; never refilled our waters, or replenished the bread basket (bread was delicious..best part of the meal!)
The manager gave us a complimentary dessert which was very nice.
But with all the restaurants in Charlotte these days,there are too many other choices to visit. I am sorry to say that after our recent experience, We will not be returning to Brio.

OT
Seattle
6 reviews
Dined on August 10, 2019
Overall 2food 2service 2ambience 3

Don’t waste your money. The service was bad, the food was bland and it was $50 per person. We will not return. Our server may have been on drugs. He would forget what we said right after we said it. He took my order and walked away without taking my husbands order. Two thumbs down!

M
1 review
Dined on August 10, 2019
Overall 3food 2service 5ambience 5

Food was disappointing and overpriced. Interior was lovely. Server was wonderful!

MG
Charlotte
88 reviews
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

Very consistently good food. We always enjoy our dinners at Brio. Ask for Alex to be your Server. She does an awesome job!

LA
Charlotte
10 reviews
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

Outstanding service with knowledgeable and engaging server. THE BEST salmon dish ever—- Salmon Fresca. Beautiful, flavorful, and the salmon was cooked to perfection!

KG
Charlotte
10 reviews
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

This location always does an awesome job of accommodating a business lunch for 10-12 people in a private room. Impeccable service & great food!

n
Charlotte
4 reviews
Dined on August 4, 2019
Overall 3food 2service 4ambience 4

Going downhill. Good service, but when a restaurant serves salmon over undercooked sweet potato, apologizes, but serves more hard diced sweet potatoes as a replacement, perhaps a menu ingredient fix is necessary. They've stopped offering lobster tail as either an entree or add on. The usual valet parking, which we need for accessibility reasons, was unavailable, even though 4 restaurants in the same circle had it available.
Moving on to other nearby choices.

OT
San Francisco
1 review
Dined on August 3, 2019
Overall 1food 1service 3ambience 2

Service was good. However, I couldn't eat my entree (beef medallions) as the plate it was served on was dirty and had food scraps on the back and old stains on top. I sent it back and whoever had it didn't replace as it was the same plate with old food still on it. Because I don't eat on dirty plates, live and learn, I'm not going back.

M
Charlotte
41 reviews
Dined on August 2, 2019
Overall 2food 3service 2ambience 4

First time here in a while, but several problems. Servers were rude, breaking into our table conversation several times pushing for us to order. We thought the food was not up to Brio standards.

7 ounce Filet at $36 was overpriced and was not as good as the price should provide.

Disappointed in the visit.

RP
Charlotte
2 reviews
Dined on July 31, 2019
Overall 5food 5service 5ambience 5

Everything was excellent except that I found the air conditioning made the temperature inside the restaurant VERY cold.

ME
1 review
Dined on July 30, 2019
Overall 5food 4service 5ambience 4

The portions were just right and the food was very good. The restaurant was quiet inside but it was a Tuesday evening around 7 pm but I never felt that it was empty. I would go back next time I was in Charlotte.

OT
Charlotte
1 review
Dined on July 29, 2019
Overall 5food 5service 5ambience 5

Very inviting

TM
1 review
Dined on July 27, 2019
Overall 4food 3service 5ambience 5

We have been to your restaurant several times and the food has been consistently good. My steak medallions were overcooked I ordered them medium and they were well done. Not our best visit to Brio’s

DB
Charlotte
103 reviews
Dined on July 23, 2019
Overall 4food 4service 2ambience 4

I had lunch with a friend at BRIO on Tuesday. It was not very busy so we enjoyed our meal, drinks, dessert and the atmosphere for over 2 hours. Perhaps that is why our server was a bit grumpy and not very attentive? Regardless my friend and I enjoyed Brio and we would return.

OT
1 review
Dined on July 21, 2019
Overall 5food 5service 5ambience 5

Food was amazing and the service was great. Very calm atmosphere and polite people.

OT
1 review
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

It was an amazing night! The ambience was perfect, the food was delicious, the server was good, and my husband had a drink that was great! We celebrated our 8th anniversary and we are so glad we chose Brio! We will be back! We will also tell friends so they can get this amazing experience!

S
Charlotte
25 reviews
Dined on July 20, 2019
Overall 4food 5service 5ambience 4

My friend said it was best lasagna she ever tasted.

RB
Charlotte
2 reviews
Dined on July 19, 2019
Overall 4food 4service 4ambience 5

My steak was excellent. My string beans could've been cooked a little longer and seasoned more

A
Charlotte
3 reviews
Dined on July 14, 2019
Overall 3food 3service 2ambience 5

I’ve been to Brio several times and always enjoy it. Last night must have just been a bad night. There were only 3 tables of people in the restaurant and maybe a party in the back too. Our server was the bartender and we only saw her four times during the meal. My boyfriend’s salad was wrong and our lasagna was burnt and black on the bottom layer. The top was delicious and rose’ sangria was also great.

LP
Charlotte
1 review
Dined on July 14, 2019
Overall 4food 4service 4ambience 5

We decided to go to Brio since we had not been in a while and the food was wonderful,the ambiance was great, we enjoyed our dinner and the service was great

OT
Atlanta
1 review
Dined on July 13, 2019
Overall 2food 3service 2ambience 3

We ordered calamari and they never served

GA
Atlanta
12 reviews
Dined on July 13, 2019
Overall 4food 4service 5ambience 4

Great service and good food.

OT
Charlotte
1 review
Dined on July 10, 2019
Overall 5food 5service 5ambience 5

It was a pleasant experience... we sat on the patio and enjoyed great live music. The food was Awesome!

R
Charlotte
94 reviews
Dined on July 8, 2019
Overall 5food 5service 5ambience 5

First of all, Amanda was one of the best servers we ever had at Brio. Attentive, warm same for my entree-size chopped salad with chicken and shrimp. And the pinot wine choice as wonderful. Great comeback after having a couple of so-so experiences in the past.

AN
1 review
Dined on July 2, 2019
Overall 5food 5service 5ambience 5

Excellent customer service, excellent food! Great atmosphere!

D
New England
3 reviews
Dined on June 30, 2019
Overall 5food 5service 5ambience 5

Anthony was our waiter. He was superb. And the birthday treat presented at the end of the meal was perfect. Great table too!!

OT
Charlotte
11 reviews
Dined on June 29, 2019
Overall 5food 5service 5ambience 4

Great dinner, excellent service

TT
San Francisco
1 review
Dined on June 24, 2019
Overall 3food 3service 3ambience 3

Try to include more vegan and gluten free friendly dishes. It is in your best interest economically.

g
Charlotte
16 reviews
Dined on June 23, 2019
Overall 3food 3service 3ambience 3

Our dinners were just OK.
We have had better in other Italian restaurants.

OT
Charlotte
4 reviews
Dined on June 22, 2019
Overall 2food 2service 4ambience 5

Avoid the the tasteless chicken lemons. Great lobster bisque.

S
Charlotte
25 reviews
Dined on June 22, 2019
Overall 4food 4service 5ambience 4

Brio is an amazing restaurant even though it’s a chain. The patio is the best in charlotte

LA
1 review
Dined on June 22, 2019
Overall 4food 5service 5ambience 4

excellent all around restaurant. only disappointment was that no booths for seating were available. Since it was our anniversary it would have been nice to have a slice a cake comped by the house.

R
Charlotte
3 reviews
Dined on June 21, 2019
Overall 5food 5service 5ambience 5

I haven’t been to Brio in a while. The food and service were still excellent.

PG
San Francisco
1 review
Dined on June 21, 2019
Overall 5food 5service 5ambience 5

Great place for a date night or with a group of friends. The food, drinks, service and ambiance were perfect.

S
Charlotte
5 reviews
Dined on June 19, 2019
Overall 5food 5service 4ambience 5

The meal was great! The service was good.

OT
Denver
1 review
Dined on June 18, 2019
Overall 5food 5service 4ambience 4

Excellent business meal. Easy conversation. Great food

OT
Charlotte
3 reviews
Dined on June 16, 2019
Overall 4food 5service 3ambience 3

Food was great. We had appetizers, soup, entrees, and dessert. Tasted a good mix of the menu choices - something for everyone in our party. While we were seated quickly there was a definite lag in getting entrees and beverage refills.

M
Charlotte
3 reviews
Dined on June 16, 2019
Overall 5food 5service 5ambience 5

We each ordered something different from the brunch menu. Everyone was delighted with our choices. The servers were helpful and cheerful. The only thing that could have improved our experience is for it to be free.

DA
1 review
Dined on June 16, 2019
Overall 3food 2service 4ambience 5

I have been to Brio's in other cities and always enjoyed it. I got the grilled steak salad. The steak was mostly fat. The salad dressing was pretty much tasteless - I doctored it up and was able to eat it. My dining companion had a house salad and omelette. She said her salad dressing was also tasteless - seemed like mostly oil and nothing else. Her omelette was not outstanding, but not awful. I would not go back. Our server was excellent and tried her very best. For the money, I will try somewhere else.

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