Brazil Gourmet Pizzeria & Grill

Reseñas de Brazil Gourmet Pizzeria & Grill de comensales del restaurante. Basadas en valoraciones recientes.

1. C

   Claudia

   Washington DC1 reseña

   1.0

   Comieron en 16 de mayo de 2025

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 2

   I took new guests to try this restaurant, and unfortunately, it was a disappointing experience. Upon arrival, we were only given a menu for a table of 7, and only after a long wait, we received a barcode. The drink options were limited, and when the drinks arrived, we were missing a glass, which we had to remind them about twice before it was brought to us. To make matters worse, the pizza was incorrect, and they refused to replace it. The service was subpar, and the staff appeared untrained. The waiter even argued with me in front of my guests, claiming I had ordered the wrong pizza, despite my requests for him to stop. We reluctantly ate the wrong pizza after all the confusion, and at that point, we couldn’t bring ourselves to try anything else. To top it off, the bill included a 20% tip for this poor service, and it was applied before taxes. I strongly suggest that the restaurant trains its staff properly and reviews its system to avoid such issues in the future.
   

   ¿Te fue útil?

2. R

   Roberto

   Unspecified1 reseña

   5.0

   Comieron en 29 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Happy to celebrate my daughters 16 birthday here and the Nutella pizza was delicious!
   

   Brazil Gourmet Pizzeria & GrillSe respondió el 14 de mayo de 2025

   Hi, Roberto! Thanks for your review!
   

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3. M

   Maiely

   Washington DC2 reseñas

   5.0

   Comieron en 28 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Love this place! The 2h round trip is always worth it! Great food, great service, great family environment!
   

   Brazil Gourmet Pizzeria & GrillSe respondió el 14 de mayo de 2025

   Hi, Maiely! Thanks for your review!
   

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4. ML

   ManuelaL VIP

   Portugal3 reseñas

   5.0

   Comieron en 22 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   Great experience!! Loved the atmosphere and food was very good! Loved having this nice place in our small town. Wish it had a bar! Other than that kudos to the owner! You are doing great!!
   

   Brazil Gourmet Pizzeria & GrillSe respondió el 27 de marzo de 2025

   Hi, Manuela! Thank you for taking the time to leave us a comment. We're delighted! We look forward to seeing you again!
   

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5. L

   Layo

   Washington DC1 reseña

   5.0

   Comieron en 22 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   2nd time at Brazil Gourmet Pizzeria & Grill and we were not disappointed. Beautiful ambience, great host, delicious food! Thanks to Philippe and the team for a wonderful night out!!
   

   Brazil Gourmet Pizzeria & GrillSe respondió el 14 de mayo de 2025

   Hello, Layo! Thanks for your review!
   

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6. A

   Anderson

   Washington DC1 reseña

   5.0

   Comieron en 19 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Nao tenho o que reclamar, comida e atendimento de primeira qualidade, so o preco de crianca que achei caro, minha filha tem 11 anos e tive que pagar o preco de adulto, ja que ate 10 anos e de graca, pelo menos teria que haver uma faixa etaria para pagar pelo menos a metade do preco ou um valor inferior ao de adulto. I have nothing to complain about, the food and service are top quality, the only thing I found expensive was the child price, my daughter is 11 years old and I had to pay the adult price, since it's free up to 10 years old, at least there should be an age range to pay at least half the price or a lower price than the adult price.
   

   Brazil Gourmet Pizzeria & GrillSe respondió el 14 de mayo de 2025

   Hello, Anderson! Thanks for your comment and observation.
   

   ¿Te fue útil?

7. K

   Keith

   Washington DC2 reseñas

   3.0

   Comieron en 19 de febrero de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   Always had great experiences here and the AYCE nights have always been a steal, however tonight was our first “meh” experience. We requested the main table seating last week, but I guess due to our party size got moved to the front, understandable. We brought a friend to expose him to the different pizzas types to get a feel of what to order moving forward as the signature pizzas aren’t cheap. The AYCE slices seem to be half the size of what they were previously, again inflation and all that, I get it. What I did not get was the slower service, even in the first hour we were there prior to the crowd showing up. I asked 5 different people for a coke in 30 minutes, finally got it. My wife ordered a water and received it 45 minutes later. And lastly the AYCE options, again we brought a friend for exposure and while the dessert pie options were diverse, I felt like we were only offered chicken, Sicilian, 4 cheese, or corn pizza the rest of the event until the very end got our hands on some steak and onion. Not sure what happened tonight, but my wife and I have been going here for years and always have an excellent night out, going to give them the benefit of the doubt and just say it was an off night, but it was definitely a different experience than we were used to.
   

   Brazil Gourmet Pizzeria & GrillSe respondió el 20 de febrero de 2025

   Hello, Keith! Thanks for taking the time to leave us a comment. This is not our standard. We will check what happened so that we can improve and hope that in your next experience we can surprise you. We are constantly evolving to provide the service that our customers really deserve.
   

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8. M

   M

   Washington DC1 reseña

   2.0

   Comieron en 15 de febrero de 2025

   1. Global 2
   2. Comida 1
   3. Servicio 3
   4. Ambiente 4

   Terrible service, more than an hour waiting for the food, even though it was made right at the beginning. When we arrived at the place, we had to complain at the service counter about our order and we still received pizza with a raw crust, where not even the waiter knew where our order went.
   

   Brazil Gourmet Pizzeria & GrillSe respondió el 20 de febrero de 2025

   Thank you for taking the time to leave us a comment. We experienced a high demand on February 14th for valentines day, thank you for your understanding and this is not our standard of service. We hope to see you again soon and surprise you with better service.
   

   ¿Te fue útil?

9. D

   Deepika VIP

   Washington DC3 reseñas

   4.0

   Comieron en 8 de febrero de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   Great menu options, good service and good ambiance. Food was good and authentic, but unfortunately served cold. Enjoyed the leftover pizza more than at the restaurant after some time in the oven.
   

   Brazil Gourmet Pizzeria & GrillSe respondió el 20 de febrero de 2025

   Good afternoon, Deepika! Thank you for taking the time to leave us a comment. We will investigate what happened and this is not our standard. We hope we can surprise you on your next visit.
   

   ¿Te fue útil?

10. E

    Eric

    Washington DC5 reseñas

    5.0

    Comieron en 31 de enero de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Food was delicious. Many different toppings available on the pizza
    

    Brazil Gourmet Pizzeria & GrillSe respondió el 14 de mayo de 2025

    Hi, Eric! Thanks for your review!
    

    ¿Te fue útil?