Bravo Italian Kitchen - West Chester

Commentaires sur le restaurant Bravo Italian Kitchen - West Chester de personnes qui y ont mangé. Selon des cotes récentes.

1. m

   marcie

   Cincinnati 4 commentaires

   3.0

   Y est allé il y a 6 jours

   1. Cote globale 3
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Food was good, but no angel hair pasta. Menu change? Service was attentive but they were busy. My booth must have been sprayed with Fabreeze scented powder cleaner. It was all over my clothes and in my hair. It still smells 24 hours later. It ruined the night since I am allergic to the stuff. Sorry. It is toxic.
   

   Ce commentaire est-il utile?

2. A

   Amber

   Unspecified1 commentaire

   3.0

   Y est allé le 20 avril 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 4
   4. Ambiance 3

   They had good food, and had great service. Would go again.
   

   Ce commentaire est-il utile?

3. T

   Tim

   Cincinnati 7 commentaires

   3.0

   Y est allé le 12 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 4
   4. Ambiance 3

   Check in and bar we're ok. Server was excellent. Marsala dishes were disappointing. Spaghetti, Alfredo dishes were good. Bisque was disappointing.
   

   Ce commentaire est-il utile?

4. S

   Sherry VIP

   Cincinnati 29 commentaires

   3.0

   Y est allé le 6 avril 2025

   1. Cote globale 3
   2. Nourriture 1
   3. Service 4
   4. Ambiance 3

   Food was cold or at best lukewarm. Sat in kitchen window too long before being served. They need runners to deliver food quickly when servers are tied up at large tables.
   

   Ce commentaire est-il utile?

5. P

   Phil

   Cincinnati 25 commentaires

   4.0

   Y est allé le 6 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   The menu choices were adequate, but I feel as though overall the food quality has gone down. I felt like the value of buying steaks was higher than the quality that was received, and I felt like the steaks were overcooked compared to what my family requested.
   

   Ce commentaire est-il utile?

6. P

   Paul VIP

   Cincinnati 1 commentaire

   5.0

   Y est allé le 27 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had a fabulous experience once again! It was an extra special date night for us, because exactly 10 years ago we had our very first date at the (now closed) Bravo! in Rookwood. We were excited to celebrate our 10th anniversary with you all, and mentioned it in the comments when we made our reservation. When we arrived at the restaurant, the hostess immediately grand and congratulated is on our anniversary. Our server, Makayla (hope i’m spelling her name right!), was an absolute peach. She took excellent care of us and of course the food was as delicious as always. She really made it an extra special experience and we are so grateful to her and to Bravo!
   

   Ce commentaire est-il utile?

7. M

   Mike VIP

   Cincinnati 19 commentaires

   2.0

   Y est allé le 22 mars 2025

   1. Cote globale 2
   2. Nourriture 4
   3. Service 2
   4. Ambiance 3

   First impressions are important, and unfortunately this restaurant failed at the introduction. They had VERY inexperienced staff greeting guests, with one receptionist standing out as rude and unhappy. No welcoming greeting. No smiles. Abrupt exchanges. It was a negative tone setter. And as we looked at the tables, we noticed the booth directly behind the reception desk - a booth the receptionists see every time they turn around to walk out - with garbage on the floor. Ironically, they almost immediately seated two guests who already had had a long wait at the same booth. When the guest asked if they could sweep the garbage from the floor of the table the receptionist responded, “What?” As in, “you’re expecting a clean booth?” A manager was called to address that issue, but ultimately it’s the manager’s job to put competent, trained people at reception, and to train bussing staff to clean not just table tops, but booth floors. The process appears to be “wipe the table tops clean and toss the dirt on the floor.” We observed another booth bussed the same way - right next to us. (Pictured) We were a party of 2 seated at a table for 6, and a booth right next to us was left empty. It was later seated with a party of 4. We felt like we were seated in a stadium. The food was fine, and our waitress was attentive. But even she was obviously frustrated with the receptionist staff. Overall, we will stick with Brio, which was about 5 steps above Bravo.
   

   Ce commentaire est-il utile?

8. P

   Philip

   Cincinnati 82 commentaires

   5.0

   Y est allé le 22 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Veal Parmigiana was very good, Natalie provided excellent service. We will definitely return soon
   

   Ce commentaire est-il utile?

9. C

   Carol

   Cincinnati 1 commentaire

   5.0

   Y est allé le 20 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   The food was very good tonight. Our waitress was super friendly.
   

   Ce commentaire est-il utile?

10. OT

    Client d'OpenTable VIP

    Cincinnati 2 commentaires

    4.0

    Y est allé le 14 mars 2025

    1. Cote globale 4
    2. Nourriture 5
    3. Service 3
    4. Ambiance 5

    Everything was very good. Food came out very slow. We explained to the waiter we had another reservation to get to. Even bringing the bill took far longer than it should have. Food was great!
    

    Ce commentaire est-il utile?