Bravo Italian Kitchen - West Chester

Bravo Italian Kitchen - West Chester reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Chassity

   Cleveland1 review

   4.0

   Dined on May 3, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Our party was seated promptly. The waitress was very nice, but she only came to the table once after the meal was delivered. We sat there for about 10 minutes with food, but no silverware, and had to ask the food runner to bring to us, but he didn’t know where to find the silverware. We were also there for my daughter’s birthday, which was mentioned in the reservation, but never acknowledged by the wait staff. We weren’t looking for a birthday song or free dessert. Just an acknowledgment since it was asked at the time of reservation.
   

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2. m

   marcie

   Cincinnati4 reviews

   3.0

   Dined on April 26, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good, but no angel hair pasta. Menu change? Service was attentive but they were busy. My booth must have been sprayed with Fabreeze scented powder cleaner. It was all over my clothes and in my hair. It still smells 24 hours later. It ruined the night since I am allergic to the stuff. Sorry. It is toxic.
   

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3. A

   Amber

   Unspecified1 review

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   They had good food, and had great service. Would go again.
   

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4. T

   Tim

   Cincinnati7 reviews

   3.0

   Dined on April 12, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Check in and bar we're ok. Server was excellent. Marsala dishes were disappointing. Spaghetti, Alfredo dishes were good. Bisque was disappointing.
   

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5. S

   Sherry VIP

   Cincinnati29 reviews

   3.0

   Dined on April 6, 2025

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 3

   Food was cold or at best lukewarm. Sat in kitchen window too long before being served. They need runners to deliver food quickly when servers are tied up at large tables.
   

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6. P

   Phil

   Cincinnati25 reviews

   4.0

   Dined on April 6, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The menu choices were adequate, but I feel as though overall the food quality has gone down. I felt like the value of buying steaks was higher than the quality that was received, and I felt like the steaks were overcooked compared to what my family requested.
   

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7. P

   Paul VIP

   Cincinnati1 review

   5.0

   Dined on March 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fabulous experience once again! It was an extra special date night for us, because exactly 10 years ago we had our very first date at the (now closed) Bravo! in Rookwood. We were excited to celebrate our 10th anniversary with you all, and mentioned it in the comments when we made our reservation. When we arrived at the restaurant, the hostess immediately grand and congratulated is on our anniversary. Our server, Makayla (hope i’m spelling her name right!), was an absolute peach. She took excellent care of us and of course the food was as delicious as always. She really made it an extra special experience and we are so grateful to her and to Bravo!
   

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8. M

   Mike VIP

   Cincinnati19 reviews

   2.0

   Dined on March 22, 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   First impressions are important, and unfortunately this restaurant failed at the introduction. They had VERY inexperienced staff greeting guests, with one receptionist standing out as rude and unhappy. No welcoming greeting. No smiles. Abrupt exchanges. It was a negative tone setter. And as we looked at the tables, we noticed the booth directly behind the reception desk - a booth the receptionists see every time they turn around to walk out - with garbage on the floor. Ironically, they almost immediately seated two guests who already had had a long wait at the same booth. When the guest asked if they could sweep the garbage from the floor of the table the receptionist responded, “What?” As in, “you’re expecting a clean booth?” A manager was called to address that issue, but ultimately it’s the manager’s job to put competent, trained people at reception, and to train bussing staff to clean not just table tops, but booth floors. The process appears to be “wipe the table tops clean and toss the dirt on the floor.” We observed another booth bussed the same way - right next to us. (Pictured) We were a party of 2 seated at a table for 6, and a booth right next to us was left empty. It was later seated with a party of 4. We felt like we were seated in a stadium. The food was fine, and our waitress was attentive. But even she was obviously frustrated with the receptionist staff. Overall, we will stick with Brio, which was about 5 steps above Bravo.
   

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9. P

   Philip VIP

   Cincinnati82 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Veal Parmigiana was very good, Natalie provided excellent service. We will definitely return soon
   

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10. C

    Carol

    Cincinnati1 review

    5.0

    Dined on March 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    The food was very good tonight. Our waitress was super friendly.
    

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