Bravo Italian Kitchen - Walden

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1. OT

   OpenTable Diner

   New York Area

   1 review

   1.0

   1 review

   Dined on May 14, 2022

   overall1food1service1ambience1

   Absolute disaster, after waiting at the table for 15 minutes and no service we left. It looked pretty grungy in there as well.

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2. OT

   OpenTable Diner

   New England

   1 review

   2.0

   1 review

   Dined on May 13, 2022

   overall2food2service2ambience3

   Shareef the one who served us was not professional at all and when we needed him we never found him.

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3. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on May 8, 2022

   overall1food4service1ambience1

   Reservation was for 6pm. We didn’t get seated until 7:30pm. Word of warning - don’t go here on a holiday. Mismanagement caused them to run 90 minutes behind on reservations on Mother’s Day. Nobody apologized.

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4. OT

   OpenTable Diner

   New York Area

   1 review

   3.0

   1 review

   Dined on May 8, 2022

   overall3food5service5ambience3

   We went for Mothers Day dinner and had to wait an hour and 20 minutes past our reservation time for a table… Despite them being understaffed and busy, each worker tried their best to accommodate guests as best they could. Our meals turned out delicious and came out promptly after ordering. I may not recommend going on a holiday, but overall the staff and experience was great!

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5. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined on May 8, 2022

   overall2food3service1ambience1

   Went for Mother’s Day had a 5 reservation for 12 I made weeks in advance. Also called to confirm the reservation the week prior. Arrived at 5 and was told an hour wait but no longer than an hour. Came back at 6 they said still not ready. Finally the table that we were waiting on to leave left. I waited about ten minutes and no one was clearing it off. I went to talk to the hosts who were very nice who said that they didn’t have anyone yet to clear off the table. I cleared the table off myself with assistance from the hose and was able to be seated with my party at 7. They did give us a 20 percent off discount because I asked if there was anything they could do. My main complaint is if they are running hours behind and have access to numbers on open table why not notify people.

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6. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on May 8, 2022

   overall1food3service1ambience2

   Had a reservation here for Mother’s Day. Showed up on time for a reservation and had to wait an hour and a half to be seated. We only got sat that quickly because of the people unwilling to wait hours to be sat. It was very clear that they overbooked the restaurant many times over. They had one bartender for the entire restaurant and they had waitresses and waiters working about eight tables which is ridiculous. I would NEVER come here again for any type of special occasion because the management doesn’t know how to manage a restaurant. The food wasn’t bad but had to wait once again, over an hour to get out food after we were sat. It shouldn’t take four hours to turn a table.

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7. NA

   NAKITAM

   New York Area

   3 reviews

   4.0

   3 reviews

   Dined on May 8, 2022

   overall4food3service4ambience4

   Birthday dinner

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8. OT

   OpenTable Diner

   New York Area

   4 reviews

   2.0

   4 reviews

   Dined on May 6, 2022

   overall2food2service5ambience3

   Food was not as good as it used to be. Service was very good.

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9. OT

   OpenTable Diner

   Deactivated - Central Queensland

   1 review

   5.0

   1 review

   Dined on May 4, 2022

   overall5food5service5ambience5

   Service was absolutely amazing, unmatched. Food= DELICIOUS! What a great selection!

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10. TC

    TamairaC

    Atlanta

    1 review

    5.0

    1 review

    Dined on May 1, 2022

    overall5food5service5ambience5

    Our server Sharrif was outstanding and the Chef for the afternoon prepared our dishes to perfection.

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11. Y

    Yummyfood

    New York Area

    47 reviews

    vip
    5.0

    47 reviews

    Dined on April 29, 2022

    overall5food5service4ambience4

    We were happy to share the shrimp scampi and a tossed salad. I have ordered a complete dinner for myself in the past and usually had a doggy bag. The scampi was very generous and the right amount for the two of us.

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12. RJ

    RashawnJ

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food5service5ambience5

    Great service and food wonderful date night with the wife 👍🏾

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13. FA

    FAYEMV

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on April 23, 2022

    overall5food5service5ambience5

    Great service, our first time here, food was really good.we had the chicken parm and mozz ravioli as an appetizer. both really well prepared. food came out fast. prices worth it. overall great experience.

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14. A

    Armando

    New York Area

    27 reviews

    5.0

    27 reviews

    Dined on April 17, 2022

    overall5food5service5ambience5

    Food was of excellent quality and our server was very professional and friendly

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15. TB

    TBud

    New York Area

    2 reviews

    2.0

    2 reviews

    Dined on April 8, 2022

    overall2food4service2ambience4

    Server didn’t bring bread/oil even though everyone else had it, had no drinks during dinner (bar was backed up so I requested water and it took 25 minutes), drinks came after we already boxed up our leftovers. I wouldn’t have been so upset if he would have just brought plus the water like I asked-I had to ask twice!

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16. CP

    ChristineP

    New York Area

    13 reviews

    5.0

    13 reviews

    Dined on March 13, 2022

    overall5food5service5ambience5

    Glad you are once again open,!

    Report
17. B

    Buffalogal

    New York Area

    1 review

    5.0

    1 review

    Dined on March 5, 2022

    overall5food4service5ambience5

    We had a group of 14 for my birthday; at first they tried to put us in the main dining room but I asked the manager to put us out on the inside “patio”, which she did. This worked out well because we had more room and the kids wouldn’t bother other diners. Our waitress, Amber, was super sweet and attentive. We were well taken care of. In general we thought the entrees were not as good as pre-pandemic, hoping that gets better as this is one of our favorite restaurants. All employees were super nice.

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18. C

    Cuatro

    New York Area

    1 review

    3.0

    1 review

    Dined on February 14, 2022

    overall3food3service3ambience3

    Salad needs improvement. Ice berg lettuce is not appropriate for a restaurant of this quality

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19. HK

    HeidiK

    New York Area

    8 reviews

    4.0

    8 reviews

    Dined on February 13, 2022

    overall4food4service5ambience4

    It was great to be back at Bravo. It’s my favorite restaurant at Walden Galleria. The food was very good. Our waitress was super sweet and very good. Her name was Amber and worked there 4 years prior to the temporary closing of the restaurant. We enjoyed it very much. We were there for an hour and a half. We both had veal parmigiana which was good. I had a chopped salad too. I wish I got the House salad because lots of onion in chopped.

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20. SK

    SteveK

    New York Area

    10 reviews

    vip
    5.0

    10 reviews

    Dined on February 13, 2022

    overall5food5service5ambience5

    Food was great! Great service too!

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21. OT

    OpenTable Diner

    New York Area

    1 review

    2.0

    1 review

    Dined on February 12, 2022

    overall2food2service1ambience3

    Took roughly 30 minutes to even have waiter come over to take drink order. Food was expensive for what you got. Waiter seemed scatter brained and lost

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22. Y

    Yummyfood

    New York Area

    47 reviews

    vip
    4.0

    47 reviews

    Dined on February 7, 2022

    overall4food4service4ambience4

    We came for National Fettuccine Alfredo Day. It was very tasty, but a little "gluey" I also would have liked freshly ground course black pepper. None was offered and the pepper mill on the table is set to a fine grind. We enjoyed the salad. It is a salad we have ordered in the past, and shared it, but it seemed quite a bit smaller. I am very happy Bravo reopened.

    Bravo Italian Kitchen - WaldenResponded on February 9, 2022

    We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team.

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23. TK

    ToniK

    New York Area

    12 reviews

    vip
    3.0

    12 reviews

    Dined on February 5, 2022

    overall3food3service3ambience3

    I have eat here many times before they closed and loved it each time. This time not so much. The staff seemed unorganized. Took quite a while for someone to take our drink order, they were out of a few menu items. The food isn’t as good as before. My husband ordered lasagna and it was not lasagna in the traditional sense. My dish was the Bravo Pasta and it was ok. Getting bread was like pulling teeth. We will not be back again.

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24. DS

    DawnS

    Birmingham

    12 reviews

    5.0

    12 reviews

    Dined on February 2, 2022

    overall5food5service5ambience4

    Food was great, server was very polite and friendly. Hard to find this combination lately. We'll definitely be back.

    Bravo Italian Kitchen - WaldenResponded on February 6, 2022

    Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
25. m

    meatball2020

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on January 29, 2022

    overall5food5service5ambience5

    Bravo reopened not too long ago after a long hiatus. They are so clearly understaffed at the moment and the food takes a little longer to arrive than normal, but that doesn't take away from the incredible service and menu! It's still totally worth it. Please be kind to the staff in these times, they are definitely doing their best!!!

    Bravo Italian Kitchen - WaldenResponded on February 6, 2022

    Thanks for that glowing review. We are happy to hear you had a great time with us. Come back again soon!

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26. L

    Localdiner46

    New York Area

    23 reviews

    vip
    5.0

    23 reviews

    Dined on January 29, 2022

    overall5food5service5ambience5

    As delicious as I can remember. Had been a while and it did not disappoint.

    Bravo Italian Kitchen - WaldenResponded on February 6, 2022

    We appreciate your loyalty & patronage. We hope to continue serving you and look forward to seeing you at Bravo! Italian Kitchen soon.

    Report
27. MJ

    MichelleJ

    Unspecified

    1 review

    5.0

    1 review

    Dined on January 26, 2022

    overall5food5service5ambience5

    Food was good. Dinners were served hot. Drinks were delicious. Dessert was good too. Our waitress was good too. Kept checking on us to make sure our food and drinks were as we expected and if we needed anything.

    Bravo Italian Kitchen - WaldenResponded on January 28, 2022

    We pride ourselves in providing great food and service and are always glad to hear that's being reflected by our team. We hope to see you again soon.

    Report
28. Y

    Yummyfood

    New York Area

    47 reviews

    vip
    4.0

    47 reviews

    Dined on January 20, 2022

    overall4food4service5ambience4

    After being closed for way too many months due to covid, I was very happy to again be able to eat at Bravo. We had been fairly regular customers there is the past. My husband and I shared a Margarita pizza. It was delicious and just enough for our dinner. Our server was very attentive, paying attention to water refills and asking if we wanted more bread. Glad to see Bravo reopened and still serving delicious food.

    Bravo Italian Kitchen - WaldenResponded on January 28, 2022

    Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

    Report
29. FJ

    FreddyJ

    New York Area

    14 reviews

    5.0

    14 reviews

    Dined on January 12, 2022

    overall5food5service5ambience5

    Never disappointed at Bravo. We had the Insalata Dela Casa (chilled salad served on a chilled plate-outstanding). Next course was a generous serving of spaghetti and meatballs. Could not finish, so we had to miss desert this time. Shout out to Josh who took care of an issue the restaurant had and got us seated and is an outgoing, pleasant an fun person. An asset to this location.

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30. A

    Armando

    New York Area

    28 reviews

    5.0

    28 reviews

    Dined on December 31, 2021

    overall5food5service5ambience5

    Food was delicious as always.

    Report
31. J

    Jwalk02

    New York Area

    12 reviews

    5.0

    12 reviews

    Dined on December 26, 2021

    overall5food5service5ambience5

    We were really happy to see Bravo is open again. Our food was so delicious and our waiter was just so adorably sweet and efficient. We can’t wait to return!

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32. FJ

    FreddyJ

    New York Area

    15 reviews

    vip
    5.0

    15 reviews

    Dined on December 23, 2021

    overall5food5service5ambience5

    Glad to have Bravo back in Buffalo! Let me start by saying what a wonderful and exemplary server we had in Jennifer. She set the tone for our dining experience. She was conversive, attentive, knowledgeable and just a pleasure to be around. A definite asset to Bravo and the Walden Galleria location. Our food was awesome. The Insalata della casa is the best salad I have ever eaten. No matter what, my wife and I always have that salad. We both had spaghetti and meatballs and as before, it tasted delicious and you can’t beat getting three meatballs. Never disappointed with Bravo.

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33. JD

    JohnD

    New York Area

    42 reviews

    vip
    1.0

    42 reviews

    Dined on December 18, 2021

    overall1food3service1ambience3

    Horrible experience. I think my server was intoxicated or on drugs. It took 30 minutes for us to get the glass of wine we ordered. Our salads arrived an hour after we ordered them. The server served us bread and her extra-long finger nails were in the bread when she set the plate on the table. The server also struggled to pick up the empty plates on our table - literally grabbing at the. And missing. It was very odd and something my 10 year old noticed and asked me about. We wound up having to ask a manager to assist us. It wound up working out in the end but it about 2.5 hours to get through our dinner.

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34. TR

    TomR

    New York Area

    42 reviews

    5.0

    42 reviews

    Dined on March 13, 2020

    overall5food5service5ambience5

    The food is consistently high value and our server Jason was exceptionally engaging. His emphatic recommendations did not disappoint us. We had a great time..

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35. JD

    JD68

    New York Area

    7 reviews

    5.0

    7 reviews

    Dined on March 8, 2020

    overall5food5service4ambience5

    Great meal and value during dinner. Very enjoyable.

    Report
36. FJ

    FoodieJK

    Orlando

    7 reviews

    vip
    2.0

    7 reviews

    Dined on March 8, 2020

    overall2food1service2ambience3

    I normally don’t review but I have to give an honest review on this place. The ambiance is nice, the food and service was not so nice. I ordered a cedar salad with shrimp as my main meal and it took FOREVER to get, like 45 min+ after ordering. Should be easy right? My friend just got ravioli and that should also be easy. I cannot blame the server necessarily for the food taking so long but I can blame him for saying multiple times “it’ll come out in 2 minutes” when it didn’t and not apologizing or offering us a small salad of soup to hold us over. He knew we were annoyed. I probably will not go back to this place. Overpriced for not great food and like I said the server and kitchen times were not good.

    Report
37. AK

    AprilK

    New York Area

    5 reviews

    2.0

    5 reviews

    Dined on March 7, 2020

    overall2food2service2ambience4

    We had a large party in the separate room. Food was cold, noodles were hard, some people didn’t get their food and the waitress didn’t even notice and when it was mentioned she blamed it on the other server who brought our food. Took forever to get anything we ordered.

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38. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on February 29, 2020

    overall1food1service1ambience1

    Took over an hour to receive our main course, we noticed about every other table was having the same issue. Manager had to go around and apologize.

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39. OT

    OpenTable Diner

    San Francisco

    3 reviews

    3.0

    3 reviews

    Dined on February 28, 2020

    overall3food2service3ambience3

    The food has become sub par, others who were seated after us received food faster. We both got chicken and pasta dishes so it wasn’t a complicated order. When the food did come the top was cooler and congealed a bit. Aka it’s sat for a while before being delivered. The server was over the top friendly. He tried to have an entire two way dialogue every time he came to the table. Attentiveness is one thing, it’s quite another when my wife and I are on a date and you’re trying to join our conversation.

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40. CK

    CathyK

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on February 24, 2020

    overall5food5service5ambience5

    I love dining at BRAVO. Servers are always pleasant and accommodating. Food is always outstanding.

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