Bravo Italian Kitchen - Lansing

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1. M

   Mike

   New England

   27 reviews

   vip
   4.0

   27 reviews

   Dined on May 13, 2022

   overall4food4service3ambience5

   Was taken care of nicely and quick. Even after I increased reservation from 2 to 8. Got there early to check it out and told Garrette that I booked restaurant as I was looking for a nice martini. Hadn't had one since we left Massachusets. Wife and I had same vodka martini. No vermouth and a twist. Hers was great. Mine not so much. Mine was very sweet. Spoke to.Garrette and he knew there was no. Vermouth as he watched it being made. He determined there must have been residue in shaker!! But never offered to.fix it. Very disappointed.

   Report
2. PL

   PeterL

   1 review

   5.0

   1 review

   Dined on May 8, 2022

   overall5food5service5ambience4

   I was very impressed how at the staff operated like a well oiled machine, considering how busy they were. Everyone was working hard to make the the day pleasant for all the diners. The food was great and I've never had anything that I didn't like there.

   Report
3. JT

   JulieT

   Northern MI

   10 reviews

   4.0

   10 reviews

   Dined on May 6, 2022

   overall4food3service5ambience4

   We had a lovely celebration. They weee handling several large tables and the restaurant was packed, but the server was great and the food came out in a reasonable amount of time.

   Report
4. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 5, 2022

   overall5food5service5ambience4

   Dinner was excellent . Service was great and we had a delicious dinner without being rushed .

   Report
5. MS

   MaryS

   Chicago

   15 reviews

   vip
   5.0

   15 reviews

   Dined on April 24, 2022

   overall5food5service4ambience4

   Food was really good and the atmosphere was nice

   Report
6. GG

   GalenG

   Detroit

   3 reviews

   5.0

   3 reviews

   Dined on April 23, 2022

   overall5food5service5ambience5

   We were seated within 5 minutes of arriving. All the staff, including our attentive server, were pleasant. The food was, and has always been, delicious, well-prepared, and promptly served.

   Report
7. BG

   BrianG

   Grand Rapids

   51 reviews

   vip
   2.0

   51 reviews

   Dined on April 16, 2022

   overall2food2service2ambience2

   Waitress seemed annoyed that we had such a big party and was not very friendly or accommodating. My daughter asked ti substitute fries for mashed potatoes with her filet mignon and we were told she could not substitute from the kids menu. My daughter is 12 and probably should have just ordered from the kids menu anyway but it did not have filet mignon. So I ordered an extra side of fries from the kids menu and was told "ok" but she could in trouble for doing that. Not sure I understand why. Spent $250 total. Food was good but service sucked for that price. Probably will not return anytime soon for this reason. Lots of higher end restaurants to blow $250 and get fries if you want without feeling like the waitress is doing you a favor.

   Report
8. AK

   AnnieK

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined on April 9, 2022

   overall5food5service5ambience5

   Good atmosphere, excellent service, and super great food and drinks.

   Report
9. OT

   OpenTable Diner

   Detroit

   1 review

   5.0

   1 review

   Dined on March 30, 2022

   overall5food4service5ambience4

   Evening at the theater

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10. MB

    MichelleB

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on March 12, 2022

    overall5food5service5ambience5

    Great dinner. Salmon was excellent! Chopped salad was overpriced for what you got. Should be included. Coffee was excellent and hot!

    Report
11. OT

    OpenTable Diner

    Grand Rapids

    4 reviews

    vip
    5.0

    4 reviews

    Dined on March 5, 2022

    overall5food5service5ambience5

    A pleasant visit as always. The waitstaff is fantastic.

    Report
12. ET

    EmilyT

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on March 5, 2022

    overall5food5service5ambience5

    This place is amazing! I would definitely recommend coming here for delicious food and a great time!

    Report
13. RS

    RobertS

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on March 3, 2022

    overall5food5service5ambience5

    Server was excellent . Good food . Beautiful facility. Greeter was gracious and gorgeous.

    Report
14. F

    Foodie

    Fort Lauderdale

    14 reviews

    vip
    1.0

    14 reviews

    Dined on February 27, 2022

    overall1food1service1ambience1

    The food was really bland. It would have been difficult to do worse. The server was nonchalant and didn't seem to really want to be there. Not a pleasant experience.

    Report
15. JC

    JeanC

    Detroit

    5 reviews

    5.0

    5 reviews

    Dined on February 27, 2022

    overall5food5service5ambience5

    Great service

    Report
16. J

    Jane1544

    Washington DC

    31 reviews

    vip
    5.0

    31 reviews

    Dined on February 26, 2022

    overall5food5service5ambience5

    Very busy place but our server was still able to provide us with a very pleasant experience

    Report
17. OT

    OpenTable Diner

    Grand Rapids

    3 reviews

    4.0

    3 reviews

    Dined on February 12, 2022

    overall4food5service5ambience4

    Overall great food & service but they take a hit on the table location. They put us at a table that they obviously just threw in, it was next to a column that pushed the table into the aisle and put both chairs 12-18” from the tables on either side. That basically made it tight for 3 tables, no way to spend a nice dinner out. They made it right when we requested a different table, but they put an older couple at that table, I assume they decided just to deal with it. I guess it’s a good thing that they needed to add more seating to keep up with demand, but they need to keep comfort in mind as that impacts returns visits. I had the Sea Bass special, it was very good, I would do that again. The wife had the salmon, a tad overcooked but still pretty good. Our waiter was very attentive, which has alway been our experience there.

    Report
18. LM

    LesaMacy

    Grand Rapids

    7 reviews

    5.0

    7 reviews

    Dined on February 7, 2022

    overall5food5service5ambience5

    We really enjoyed our meal. Our server, Brian, was amazing!! He was professional and provided excellent service!!.

    Bravo Italian Kitchen - LansingResponded on February 9, 2022

    Thank you for choosing to dine with us at Bravo! Italian Kitchen. We're glad to hear you enjoyed your meal and hope to serve you again soon.

    Report
19. DR

    DevanR

    Detroit

    1 review

    3.0

    1 review

    Dined on February 4, 2022

    overall3food4service3ambience3

    For my birthday, it was nice, I would just go earlier next time

    Bravo Italian Kitchen - LansingResponded on February 6, 2022

    Thank you for choosing Bravo! Italian Kitchen to celebrate! We appreciate you sharing your experience with us and hope you visit us again soon.

    Report
20. D

    Debszoo

    Chicago

    9 reviews

    3.0

    9 reviews

    Dined on January 29, 2022

    overall3food3service3ambience4

    The food was just OK, service was very slow, they were out of every kind of white wine that I like. Very disappointing.

    Report
21. NV

    NadyaV

    Savannah

    8 reviews

    5.0

    8 reviews

    Dined on January 10, 2022

    overall5food5service4ambience4

    The bathrooms really need fixing! They have had issues with locks and leaks for a long time now.

    Bravo Italian Kitchen - LansingResponded on February 6, 2022

    We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team.

    Report
22. s

    skip

    Grand Rapids

    6 reviews

    4.0

    6 reviews

    Dined on January 4, 2022

    overall4food4service2ambience3

    appreciated gluten free pasta. not offered parmesan until almost done with meal. good salad --best with dressing on side b/c otherwise salads heavily dressed

    Report
23. PM

    PugMomma

    Chicago

    24 reviews

    vip
    5.0

    24 reviews

    Dined on December 31, 2021

    overall5food5service5ambience4

    Dined for New year's Eve. The filet was excellent, as was the service.

    Report
24. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on December 26, 2021

    overall2food1service5ambience4

    Bravo's food is very blah.

    Report
25. PM

    PaulM

    Northern MI

    1 review

    5.0

    1 review

    Dined on December 21, 2021

    overall5food5service5ambience5

    Food and service were excellent!!!

    Report
26. DW

    DawnW

    Northern MI

    16 reviews

    vip
    4.0

    16 reviews

    Dined on December 4, 2021

    overall4food4service5ambience4

    Went to Bravo to celebrate a birthday . We had a nice lunch . Restaurant got fuller & fuller so reservation was necessary. We had house salads , eggplant parm & lasagna . All were good . Server was Bryan & he was awesome. Kept a nice eye on us , beverages full & he was very friendly .

    Report
27. MC

    MartinC

    1 review

    5.0

    1 review

    Dined on November 11, 2021

    overall5food5service5ambience4

    Although the restaurant was short-staffed and full of people, our waitress was very friendly and efficient. Service was a little slow, but was expected for a busy night. Food was excellent!

    Report
28. J

    Jane1544

    Washington DC

    31 reviews

    vip
    3.0

    31 reviews

    Dined on November 11, 2021

    overall3food4service5ambience3

    This used to be a favorite but I am disappointed in the changes made to the menu. And in the were able to modify your menu choice to fit your preference. This is no longer allowed.

    Report
29. OT

    OpenTable Diner

    Detroit

    3 reviews

    4.0

    3 reviews

    Dined on October 29, 2021

    overall4food3service5ambience5

    Chicken was cold and very dry!

    Report
30. GA

    GAJIM

    Atlanta

    4 reviews

    1.0

    4 reviews

    Dined on October 19, 2021

    overall1food2service1ambience1

    Hostess was nowhere to be found. Waited 10 minutes to get a wait staff’s attention and be seated, with a reservation mind you. The hostess showed up when a waitress was helping me whom I had to flag down. Hostess only focused on take out orders during the time I was there for dinner. Terrible customer service, the worst I’ve seen in a while. Wine glass was filthy, asked for a replacement and got one with wine dripping from the stem base. I’ve dined at Brio from TX to MI. This is the worst store by such a large margin it’s surprising that it’s still open. Don’t waste your time with this one, not worth the wait or poor service.

    Bravo Italian Kitchen - LansingResponded on October 21, 2021

    We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team.

    Report
31. OT

    OpenTable Diner

    Detroit

    12 reviews

    4.0

    12 reviews

    Dined on October 15, 2021

    overall4food4service4ambience3

    I do like their Fra Diavolo

    Bravo Italian Kitchen - LansingResponded on October 17, 2021

    We love to hear how much you enjoyed dining with us at Bravo! Italian Kitchen. We look forward to welcoming you back again soon!

    Report
32. OT

    OpenTable Diner

    Detroit

    14 reviews

    2.0

    14 reviews

    Dined on October 9, 2021

    overall2food5service4ambience1

    This is not like other Bravos. The menu is different. The atmosphere is very casual. The noise level is very high. It was an unpleasant experience.

    Bravo Italian Kitchen - LansingResponded on October 17, 2021

    We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team. Thank you for reaching out to us.

    Report
33. OT

    OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on September 25, 2021

    overall5food4service5ambience5

    We went for a friends birthday dinner! Food was very good, the fettuccine Alfredo needed extra sauce but otherwise everything was delicious and the servicer quickly brought out a side of sauce. A little pricey but we definitely enjoyed ourselves

    Report
34. S

    Shoshy

    Toronto

    9 reviews

    3.0

    9 reviews

    Dined on September 18, 2021

    overall3food4service5ambience4

    Great service. Food tasted good. BUT meals are a la carte. My husband got pasta pomodoro for $15.99. It came with nothing! Not a generous portion. Just pasta with a tomato sauce. I could have made it for $2. A side salad is $6.99. My daughter and I got a side chopped salad. All iceberg lettuce. Maybe a spoon of feta and one olive sliced into 4 pieces. Super disappointing! For the cost of an entree, they can throw in a little salad. Never going back!

    Bravo Italian Kitchen - LansingResponded on September 20, 2021

    We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
35. MS

    MichaelS

    Grand Rapids

    2 reviews

    4.0

    2 reviews

    Dined on September 11, 2021

    overall4food5service4ambience4

    Good and yummy

    Bravo Italian Kitchen - LansingResponded on September 14, 2021

    Thank you. We look forward to serving you again and providing you with an unforgettable experience!

    Report
36. OT

    OpenTable Diner

    Detroit

    5 reviews

    vip
    2.0

    5 reviews

    Dined on September 11, 2021

    overall2food1service5ambience2

    Not the Bravo food we typically enjoy! I always order the same dish, this time it was very different and almost inedible. Other two dishes at the table were just ok. Something has definitely changed in the kitchen. Highly disappointed after looking forward to a great dependable dinner!

    Bravo Italian Kitchen - LansingResponded on September 14, 2021

    We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team. Thank you for reaching out to us.

    Report
37. OT

    OpenTable Diner

    Grand Rapids

    8 reviews

    2.0

    8 reviews

    Dined on August 29, 2021

    overall2food1service2ambience2

    I understand, that a lot of restaurants are short staffed as a result of COVID-19, but I don’t think that should be an excuse for poor service. When we got there, the waiter immediately apologized for being short staffed. The food was mediocre at best, not something that you would’ve thought was prepared by a restaurant. The waiter did not uncork a bottle of wine in front of us, which made us think it was an old bottle of wine, one that somebody rejected.

    Bravo Italian Kitchen - LansingResponded on September 1, 2021

    We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team

    Report
38. OT

    OpenTable Diner

    Grand Rapids

    2 reviews

    3.0

    2 reviews

    Dined on August 28, 2021

    overall3food2service4ambience4

    Service was slow Food was not served fresh from kitchen Veal was over cooked

    Bravo Italian Kitchen - LansingResponded on September 1, 2021

    We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

    Report
39. M

    Megan

    1 review

    5.0

    1 review

    Dined on August 20, 2021

    overall5food5service5ambience5

    The food and service was amazing, per usual! My whole family loves coming to Bravo and were happy to bring some new guests along with us this time.

    Bravo Italian Kitchen - LansingResponded on August 22, 2021

    We appreciate your loyalty & patronage. We hope to continue serving you and look forward to seeing you at Bravo! Italian Kitchen soon.

    Report
40. OT

    OpenTable Diner

    Grand Rapids

    1 review

    vip
    3.0

    1 review

    Dined on July 27, 2021

    overall3food2service5ambience5

    Unfortunately service was good- food wasnt

    Bravo Italian Kitchen - LansingResponded on July 29, 2021

    We apologize the meal did not meet your expectations. Our guests' feedback is highly valuable to us as we utilize it for improvement in our guests' experience. Thank you for reaching out to us.

    Report