Although the restaurant was short-staffed and full of people, our waitress was very friendly and efficient. Service was a little slow, but was expected for a busy night. Food was excellent!

This used to be a favorite but I am disappointed in the changes made to the menu. And in the were able to modify your menu choice to fit your preference. This is no longer allowed.

Chicken was cold and very dry!

Hostess was nowhere to be found. Waited 10 minutes to get a wait staff’s attention and be seated, with a reservation mind you. The hostess showed up when a waitress was helping me whom I had to flag down. Hostess only focused on take out orders during the time I was there for dinner. Terrible customer service, the worst I’ve seen in a while. Wine glass was filthy, asked for a replacement and got one with wine dripping from the stem base.
I’ve dined at Brio from TX to MI. This is the worst store by such a large margin it’s surprising that it’s still open. Don’t waste your time with this one, not worth the wait or poor service.

I do like their Fra Diavolo

This is not like other Bravos. The menu is different. The atmosphere is very casual. The noise level is very high. It was an unpleasant experience.

We went for a friends birthday dinner! Food was very good, the fettuccine Alfredo needed extra sauce but otherwise everything was delicious and the servicer quickly brought out a side of sauce. A little pricey but we definitely enjoyed ourselves

Great service. Food tasted good. BUT meals are a la carte. My husband got pasta pomodoro for $15.99. It came with nothing! Not a generous portion. Just pasta with a tomato sauce. I could have made it for $2. A side salad is $6.99. My daughter and I got a side chopped salad. All iceberg lettuce. Maybe a spoon of feta and one olive sliced into 4 pieces. Super disappointing! For the cost of an entree, they can throw in a little salad. Never going back!

Good and yummy

Not the Bravo food we typically enjoy! I always order the same dish, this time it was very different and almost inedible. Other two dishes at the table were just ok. Something has definitely changed in the kitchen. Highly disappointed after looking forward to a great dependable dinner!

I understand, that a lot of restaurants are short staffed as a result of COVID-19, but I don’t think that should be an excuse for poor service. When we got there, the waiter immediately apologized for being short staffed. The food was mediocre at best, not something that you would’ve thought was prepared by a restaurant. The waiter did not uncork a bottle of wine in front of us, which made us think it was an old bottle of wine, one that somebody rejected.

Service was slow
Food was not served fresh from kitchen
Veal was over cooked

The food and service was amazing, per usual! My whole family loves coming to Bravo and were happy to bring some new guests along with us this time.

Unfortunately service was good- food wasnt

Good food & service, just too noisey

I love Bravo - the food, the service, the ambience! I wish the one in Grand Rapids was still open because I miss it!

Great service. Enjoyed father’s day here.

Wonderful service, excellent food! Would definitely recomend!

Great food and friends

Very pleasantly surprised by the ambiance and value for the delicious food. Great service as well!

Just Great as always! Great service and great staff as always!

The service was good, but the food was terrible. The kitchen was super slow, and when our meals finally arrived, they looked and tasted like frozen entrees that had been microwaved. Not at all what you would expect for the price - very disappointing.

Food served was incorrect and bill was wrong and charged for food not ordered.
The management needs to call me.
Dr JohnMeara. 517 290 0556

Food outstanding and service excellent

Service was great. Drinks were wonderful.

Joe did a phenomenal job!

Run down place. Unhappy employees.

Amazing food was outstanding

Excellent food - everything tasted fresh amd delicious

Overbooked and needed to wait 30 min past the reservation.

Service was a little slower than usual but you can’t blame them when our stupid government is keeping employable people home by giving them extra unemployment and not holding them to look for a job! The food was delicious and everyone was really nice. I wish them luck in employing more people.

No issues. Nice vibe, good service and food. It’s been years since I had eaten at this restaurant. College graduation was that day so everywhere was booked. Bravo was one of the few places available. I will definitely move this place up higher on my list of good eating.

Went there for dinner after our son’s graduation. I ordered the Pasta Bravo and it was cold and the chicken was rubbery and absolutely inedible. The only reason I even gave the restaurant 2 stars was that our server, Jimmy, was nice.

Thought they could give a free dessert when celebrating a birthday with friends.

Food was not hot (appetizers and entrees) and service was not attentive or available when needed. Maybe it was just a bad day for them, but they were not particularly busy on the Sunday afternoon when we stopped in as we were passing through Lansing. Food tasted good, so I would give them another chance.

It was a cozy place. The food was good, especially the desert.

Our waiter was great, but also the bartender. Seemed to be short staffed.

Honestly, we were so happy you had a time slot available. We actually booked online 40 minutes prior to our reservation. How wonderful we were able to get in on Easter Sunday! The service was top notch! The food was excellent and as always, the portions were great!! We were overly pleased. Thank you!

It was good. The Chicken Caprese was delucious. We had a great night. Our server John was good

I really don’t know what to say but it’s a wonderful restaurant always great staff it’s just always good when you go there