Bravo Italian Kitchen – Franklin Park

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1. JB

   JimB

   Toledo

   3 reviews

   4.0

   3 reviews

   Dined on July 31, 2022

   overall4food5service3ambience4

   Took a long time to get our food even though the restaurant had very few people.

   Report
2. GL

   GottaLoveEating

   Toledo

   2 reviews

   4.0

   2 reviews

   Dined on July 21, 2022

   overall4food5service4ambience3

   The Bolognese is excellent! The only Bolognese that is better is my homemade Bolognese. Good food. Not regulars but we do make it once a month or so.

   Report
3. OT

   OpenTable Diner

   Minneapolis

   2 reviews

   3.0

   2 reviews

   Dined on July 6, 2022

   overall3food3service1ambience3

   I thought the good was solid, but we waited a long time for it. Our waitress even apologized for how long it took unprompted, but it wasn't that busy, and they had plenty of people working, so not sure what was going on....we waited about 35 minutes for our food...

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4. B

   Bsting

   Toledo

   8 reviews

   4.0

   8 reviews

   Dined on July 3, 2022

   overall4food4service4ambience5

   Our server did everything he could to try to take care of us, however, the restaurant is severely understaffed! Bravo needs to hire more people! Our server had far too much responsibility for one person. This is not the first time we have experienced this at Bravo. I will not return until this problem is resolved.

   Report
5. V

   Vicki

   Toledo

   5 reviews

   vip
   1.0

   5 reviews

   Dined on June 19, 2022

   overall1food2service1ambience2

   My dinner was 20 minutes later than everyone else’s. It took 35 min to receive food even though other tables were getting theirs. I asked for no herbed pasta so they just dumped tomato sauce on it instead of spaghetti. Will not be back.

   Bravo Italian Kitchen – Franklin ParkResponded on June 21, 2022We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share this experience with our team in an effort to improve future guest experiences.

   Report
6. s

   steph

   Toledo

   109 reviews

   vip
   5.0

   109 reviews

   Dined on June 10, 2022

   overall5food5service5ambience4

   Chicken Caprese is great. Could have more options/varieties of beer.

   Bravo Italian Kitchen – Franklin ParkResponded on June 21, 2022Thank you! We are glad to hear you enjoyed your meal with us. We look forward to welcoming you back again soon.

   Report
7. OT

   OpenTable Diner

   Louisville

   6 reviews

   2.0

   6 reviews

   Dined on May 21, 2022

   overall2food2service4ambience4

   Overall, the food seems to have gone downhill from the lastime we were there. We were both disappointed in what we got. Even my drink (a limonatta) was a letdown. It was overpriced, barely any alcohol, and pure syrup. Service was very good. We were seated right away and our server was friendly and attentive. Overall we felt it was overpriced, mediocre food. We won't go back. Too many other choices in the area.

   Bravo Italian Kitchen – Franklin ParkResponded on May 23, 2022Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future.

   Report
8. p

   ppct

   Toledo

   52 reviews

   vip
   4.0

   52 reviews

   Dined on May 13, 2022

   overall4food4service5ambience5

   Hadn’t been there in a long time and the service was terrific. But the food was a bit disappointing. Not the usual. We will go back tho-could have been an off night

   Bravo Italian Kitchen – Franklin ParkResponded on May 23, 2022We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

   Report
9. MI

   MICHAELR

   Toledo

   10 reviews

   vip
   3.0

   10 reviews

   Dined on May 13, 2022

   overall3food3service3ambience5

   New server, many order errors with special requests

   Bravo Italian Kitchen – Franklin ParkResponded on May 23, 2022Thank you for dining with us. We appreciate your feedback as they highlight areas in need of improvement. We hope to welcome you back soon.

   Report
10. OT

    OpenTable Diner

    Cleveland

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food2service4ambience4

    Food was not good for the price point.

    Report
11. JC

    JudithC

    Detroit

    1 review

    3.0

    1 review

    Dined on April 29, 2022

    overall3food2service5ambience5

    I was disappointed in both the bolognese sauce, which I have always loved, and the house salad. Neither was as tasty as in the past. The lobster bisque was too spicy and disguised the taste of the lobster. The service was good, we were seated promptly and the bread and dip were good as always.

    Report
12. B

    Beej

    Detroit

    3 reviews

    4.0

    3 reviews

    Dined on April 22, 2022

    overall4food5service5ambience4

    Wait person was quick, friendly and outstanding.

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13. R

    Redhead

    Toledo

    4 reviews

    5.0

    4 reviews

    Dined on April 17, 2022

    overall5food4service5ambience4

    Great Food. Great Service. Free desert for daughter's birthday. Robert gave us extra forks to be able to share.

    Report
14. AK

    AmyK

    Toledo

    7 reviews

    3.0

    7 reviews

    Dined on April 2, 2022

    overall3food4service3ambience4

    Service was slow due to short staff. Food was good and consistent with typical Bravo food.

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15. A

    Alis

    Baltimore

    20 reviews

    5.0

    20 reviews

    Dined on April 2, 2022

    overall5food5service5ambience5

    Excellent server. Good food. Enjoyed the visit

    Report
16. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on March 27, 2022

    overall4food4service4ambience4

    Poor staff! Only 2 servers showed up on a Sunday afternoon. Worked their butts off!

    Report
17. JM

    JoanneM

    Dallas

    1 review

    5.0

    1 review

    Dined on March 13, 2022

    overall5food4service5ambience5

    I dined with two 90 year old women and our waiter was so patient and kind with them!

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18. MI

    MICHAELR

    Toledo

    10 reviews

    vip
    5.0

    10 reviews

    Dined on February 20, 2022

    overall5food5service4ambience5

    Our server was also the bartender I think, so lots of time between table visits, but he was good and pleasant.

    Report
19. SG

    SharonG

    1 review

    5.0

    1 review

    Dined on February 16, 2022

    overall5food5service5ambience5

    Was just what we wanted. Good food and service. The six of us were able to hear each other unlike some places that are so loud you have to yell to be heard.

    Bravo Italian Kitchen – Franklin ParkResponded on February 18, 2022We are happy to hear how much you enjoy dining with us at Buca di Beppo! We look forward to welcoming you back again soon!

    Report
20. GG

    GlendaG

    Chicago

    2 reviews

    vip
    3.0

    2 reviews

    Dined on February 15, 2022

    overall3food5service2ambience4

    The kitchen was VERY slow and our service was lacking. After waiting an hour for our meal, I still had to send my filet back because it was undercooked. The atmosphere was lovely and the food, when it finally arrived and was cooked properly, was good. II understand these trying times related to staffing, etc. so I am quite patient but our meal was very late in the evening and the restaurant was pretty empty so at least our service could have been better.

    Bravo Italian Kitchen – Franklin ParkResponded on February 18, 2022Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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21. OT

    OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on February 13, 2022

    overall3food4service2ambience2

    Had a reservation for at 7:00 and did not get food until 8:42. Took way too long. Server was great just very slow service and not enough workers.

    Bravo Italian Kitchen – Franklin ParkResponded on February 18, 2022Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

    Report
22. B

    Beej

    Detroit

    3 reviews

    4.0

    3 reviews

    Dined on January 21, 2022

    overall4food4service4ambience4

    Salads are cold with crispy lettuce just as I like them. The shrimp was too crispy. Lobster Bisque is the best I’ve ever eaten. It was busy and the waitress was also busy although she made it a point to walk by the table to check on us when she could.

    Report
23. j

    justvisiting

    Columbus

    1 review

    3.0

    1 review

    Dined on December 28, 2021

    overall3food3service2ambience3

    You could tell they were understaffed, but did a decent job for what they could.

    Report
24. DS

    DaphneS

    Detroit

    10 reviews

    vip
    1.0

    10 reviews

    Dined on December 28, 2021

    overall1food1service1ambience1

    They did not have enough staff. No bartender… 45 minutes and our drinks hadn’t been started. We had a sweet waitress… it wasn’t her fault. We talked to management 45 minutes in … voiced concerns about them being able to serve us… she said she understood… we told her we were going to go somewhere else and she agreed that was probably a good idea. Didn’t even try to talk us into staying. We had poor service the last time we were there but trying to give them another chance. Will never go back.

    Report
25. JJ

    JeffrJeffie

    Toledo

    26 reviews

    vip
    4.0

    26 reviews

    Dined on December 27, 2021

    overall4food4service4ambience4

    Few servers available and service slow. However Delaney our server was excellent despite this handicap.

    Report
26. CM

    CarolM

    Toledo

    3 reviews

    4.0

    3 reviews

    Dined on December 11, 2021

    overall4food4service4ambience4

    Being a Saturday night there were a few large parties which made service a bit slow. Our waitress was great as she kept the bread, oil and drinks coming while waiting for food. Food was very good although not many shrimp were in the scampi. Have been going to Bravo for years and will continue to do so. Love the Open Table app !!

    Report
27. RC

    RogerC

    Detroit

    1 review

    5.0

    1 review

    Dined on November 14, 2021

    overall5food5service5ambience5

    The food is always good. The pork chops are the best. My only complaint is that they don't have a non pork option for brunch. Our server was great and attentive.

    Report
28. DN

    DNC124

    Toledo

    7 reviews

    5.0

    7 reviews

    Dined on November 12, 2021

    overall5food5service5ambience5

    Always a great time when I dine at Bravo’s! Ashley our waitress was great!

    Report
29. OT

    OpenTable Diner

    Toledo

    3 reviews

    3.0

    3 reviews

    Dined on November 12, 2021

    overall3food3service3ambience3

    We had a reservation at 6pm for 3 people. One of the members of our group arrived at 5:50 and the other 2 at 6:10. We didn’t get drinks until 7 after being asked by 3 different servers what we wanted. Did get bread to start. We were finally able to order an appetizer at 7:15, got the appetizer but we’re still missing bread and half of our drinks. Didn’t get our order taken until 7:45. Finally got our food, but still no bread, still missing drinks, and also no salads with our meals. The food was pretty good. The restaurant was not too busy for everything to take as long as it did. The workers were nice but had horrible communication with other coworkers as we were asked multiple times by multiple workers about items and still never received them. Other people who sat after us got served faster and even left before us. I am a server myself and try to be very understanding, but honestly the experience makes me question coming back.

    Report
30. N

    None

    Detroit

    2 reviews

    2.0

    2 reviews

    Dined on October 17, 2021

    overall2food1service4ambience3

    Food was not good

    Report
31. MT

    MrsT

    Cincinnati

    8 reviews

    vip
    5.0

    8 reviews

    Dined on September 6, 2021

    overall5food5service5ambience5

    They were great. The Chef took care of us in addition to taking care of bar service, cooking and tables. We were grateful for the good service and food. There was a big golf tournament in town and clearly staffing was an issue. My husband is a Chef and I know it’s hard to hire people. But don’t burn out the current employees who are doing a good job.

    Bravo Italian Kitchen – Franklin ParkResponded on September 8, 2021We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us!

    Report
32. MI

    MIReviewer

    Detroit

    38 reviews

    vip
    5.0

    38 reviews

    Dined on September 5, 2021

    overall5food5service5ambience5

    We loved the ambiance, the fresh and delicious entrees, and the server was very nice and professional. It was our first time dining at Bravo.

    Bravo Italian Kitchen – Franklin ParkResponded on September 7, 2021We love to hear how much you enjoyed dining with us at Bravo! Italian Kitchen. We look forward to welcoming you back again soon!

    Report
33. OT

    OpenTable Diner

    Toledo

    24 reviews

    vip
    5.0

    24 reviews

    Dined on September 3, 2021

    overall5food5service4ambience4

    Service was good but the food was incredible. Definitely be going back again.

    Bravo Italian Kitchen – Franklin ParkResponded on September 7, 2021Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon!

    Report
34. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on August 28, 2021

    overall1food2service1ambience2

    Felt hurried from the time we sat down. We could have been out of there in less than thirty minutes if we wanted too. Ordered our dinner with a side salad for me and my husband to split. I could see the salads sitting on the counter for at least ten min when a waiter other than our own brought our meals out to us. My biggest, I mean biggest, pet peeve of mine is not even given time to finish a salad before the meal arrives. The waiter could sense my frustration when I told him we ordered salads. Our original waitress then came up with them and told us that the staff making the salads were really slow tonight. They offered to keep our meals warm but I personally never send my food back to “keep warm”. Then She asked if we wanted our $7 salad in a to go box!!!! I’m like what??? It’s loaded with salad dressing! Told her I did not want it. The lasagna didn’t even resemble lasagna and we even had to ask if it was indeed what we ordered. Worst lasagna my husband ever had. Our original waitress consistently went to the table next to us but never approached our table again until the bill came. Never apologized until then, never tried to make it right. My chicken parmigiana was rubbery and literally no sauce on the pasta. Extremely poor customer service with not even mediocre food for what we paid for it. Will never go back.

    Report
35. GB

    GoBlue5928

    Toledo

    2 reviews

    4.0

    2 reviews

    Dined on August 18, 2021

    overall4food5service4ambience4

    Nice birthday experience. Complementary desert was NICE and very tasty,

    Bravo Italian Kitchen – Franklin ParkResponded on August 20, 2021Thank you for choosing Bravo! Italian Kitchen to celebrate! We appreciate you sharing your experience with us and hope you visit us again soon.

    Report
36. FF

    FrankF

    Detroit

    7 reviews

    4.0

    7 reviews

    Dined on June 27, 2021

    overall4food5service5ambience4

    Our waiter Carson was Great! He answered all our needs and was very quick and just nice person

    Bravo Italian Kitchen – Franklin ParkResponded on June 29, 2021Thank you for sharing such complimentary feedback about our team. We look forward to serving you again soon!

    Report
37. BM

    BoydM

    1 review

    4.0

    1 review

    Dined on June 6, 2021

    overall4food3service2ambience3

    Not a good experience.

    Bravo Italian Kitchen – Franklin ParkResponded on September 1, 2021We apologize you did not fully enjoy your meal. Our guests' feedback is highly valuable to us as we utilize it for improvement in our guests' experience. We hope for the opportunity to serve you again.

    Report
38. OT

    OpenTable Diner

    Toledo

    2 reviews

    5.0

    2 reviews

    Dined on May 29, 2021

    overall5food5service5ambience5

    Went for graduation everything was great

    Bravo Italian Kitchen – Franklin ParkResponded on June 1, 2021Thank you. We look forward to serving you again and providing you with an unforgettable experience!

    Report
39. AP

    AmericanPie

    Toledo

    1 review

    5.0

    1 review

    Dined on May 29, 2021

    overall5food5service5ambience5

    We never go wrong with Bravo! Cucina. We expect the food and service to be exceptional and we don't leave disappointed.

    Bravo Italian Kitchen – Franklin ParkResponded on June 1, 2021We're happy you enjoyed your meal and service at Bravo Italian Kitchen. Come dine with us again soon.

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40. k

    kkkkk

    Detroit

    7 reviews

    1.0

    7 reviews

    Dined on May 28, 2021

    overall1food1service1ambience1

    Sad to say they reopened too soon. Upon arrival the hostess said we have your reservation but let me take a walk around to see if there is anyone to serve you....our server was NEW or terrible I’m not sure which. Our food took 45 to prepare. They need to regroup if they want to stay open

    Bravo Italian Kitchen – Franklin ParkResponded on June 1, 2021We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team. Thank you for reaching out to us.

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