BRAVO Cucina Italiana - West Chester
We made reservations, arrived 10 min early and still waited an additional 40 min. When we arrived there were 15 visible empty tables and the hostess said they were busy. other people arrived with the same reservation time and were seated within a couple min.
The menu has gone down hill. not enough selection like it use to have. had to ask several times to get a refill. wont be back
My order was wrong. I did not want to send it back seeing that my date had his food. The food was really bland as well.
Our server was wonderful but the food wasn’t up to standard. Bread was hard and our Alfredo was extremely dry. Three of us had it and all three had very dry dishes.
The only unfortunate thing that happened was the waiter added someone else drinks and meal to our tab. Once I pointed it out to him, he removed it.
Waited 45 minutes after reservation time.
I think they took too many reservations for the same time. Did not get seated until way after our reservation time.
We had reservations for 6 pm on the 15th. We arrived a little early and was told there was a 15 minute delay. We were not seated until 640. Seamed staff were rushing patrons due to whatever issue they were having that caused delay.
We had reservations for 6 o’clock. The restaurant was very full. The front desk was very accommodating and telling us that they were running about 15 minutes behind schedule. They were very polite they were doing all they could to get us seated. They served incredibly delicious hors d’oeuvres for all of us who are waiting. We had to wait about 30 minutes but they were wonderful at getting us to our table and our server was excellent his name was Andre. Our observation was that the whole staff was incredibly terrific at working together and helping each other. We were very impressed. The food was excellent. For a situation where there were so many people who needed to be seated they handled it incredibly well. The three young ladies who were manning the reservation and seating people were wonderful we can’t say enough good things about them. The entire staff was just excellent.
Had early reservations but when we arrived we were told that were running 15 minutes behind. At the 1/2 hour point, we checked with the desk and were told that there was still 1 group in front of us. We were finally seated, 40 minutes after our reservation time.
I would add that other than this delay, we enjoyed our visit. The drinks from the bar were tasty, the wait staff was attentive and the appetizers and entrees were excellent!
It has been very good in general,. However, this weekend was very busy. Even if we had a reservation, we had to wait for a table for 35 minutes. And it did not get clear via Opentable, it was marked as missed. It was a little chaos this time. It will be back to their best, I hope.
Reservation was at 8:15 was not seated until 9:30.
We arrived at 7:41. Our reservations were at 8. It was Valentine’s Day, so we had a little wait. We were seated at 8:30. It took a little while for anyone to come to our table. We had to ask a couple of times for some bread. After sitting for an hour my husband asked to see the manager. She stated she was the manager. He told her we had been sitting for an hour and still didn’t have our meals. She told us she would ck on it. She never came back. Our meals did come out about 10 min later. One of the us ordered the 6oz filet. Well, when they brought her steak and potatoes out we all chuckled. Her filet seriously was the smallest steak we had ever seen. It looked like it was a died up SMALL piece of meat. We eat out often and have ordered steaks at plenty of other restaurants. This steak was shameful. We thought maybe the manager would come back over to see how our dinner was....she never came back. Soooo we will return the courtesy.....and never go back to this particular location. We realized it was Valentine’s Day, and expected it to be busy. But to have reservations, wait an extra half hr, have to ask twice for any bread, service was slow, food still not out in an hour, not the best food, and for the manager to not ck back with us....unacceptable. We should have believed the other reviews.
Food is always good here. Price is very fair. The wait (on Valentine's Day) was about 20 minutes - we had reservations. On a non-Valentine's day the wait with a reservation is always zero. Staff was polite and attentive as always. I have planed business lunches and dinners at Bravo and gone there with my wife and friends, I have never been disappointed. One point that I would like to emphasize - I always ask the hostess not to walk quickly when they lead us to our table. My wife walks with a cane and cannot keep up with a hostess who races to our table, being left behind embarrasses my wife. Generally the hostess thinks she has slowed down but still walks very quickly. The hostess at Bravo walked slowly and it was obvious that she was paying attention to my wife and walking slowly enough to let my wife keep up. I really appreciate this, it showed real attention to my request.
We had a reservation for 7:15 and were not seated until we asked for our table after waiting for 30 minutes. Food took 45 minutes to get. When it finally came out I was the only one to receive my food. I only ordered soup and a side salad. The soup had clearly been microwaved and my husband did not even get his food. He was only told after asking where his food was that it had to be remade and would take another 10-15 minutes. Very poor service
Food and atmosphere were top notch as usual. Service was not as attentive as usual - ate most of my meal with no drink refill.
Service was very good. Server was VERY kind and helpful. Had a great time!
Everything looked and tasted great. The pasta in the lasagna was a bit overcooked and mushy. Excellent server and service.
It was a very good experience and we had a fantastic Valentine’s Meal.
My wife and I enjoyed our time together at Bravo on Valentines Day. Our waiter was kind, attentive and provided helpful meal suggestions. Highly recommend.
The food has definitely changed since I’ve been here last. The noodles weren’t cooked at the way and the calamari was different shapes and the breading was sort of soggy. Our waitress was good and the bread was good but I wouldn’t go back unfortunately.
Always great food, pleasant atmosphere, thanks for great service - our server Shane gave us an unconventional conversation starter by challenging us to name the author of a couple of poetic passages.
Went to Bravos for Valentine’s Day. We arrived at 5:00 PM and waited 10 minutes before we were asked for our drink order. Food was good but service was slow. The restaurant wasn’t crowded when we arrived but was packed when we left. We’ve dined at Bravos before but the service has never been this slow. May go back but won’t be for a while.
We took my mom for her 82 birthday lunch and reserved a table for 5. The place was empty but they had us right NEXT to another table. The couple there moved their table to give us space.
After several minutes we had to ask for a wait staff member, it was like we weren't there. We had to ask for bread too...just a bad experience.
We had a very large party and everyone could find something on the menu that they enjoyed. The food is always delicious here and it came out quickly. We had a group of 11 people, and Shane provided great customer service as he waited on our large table. He was very attentive and funny which made the evening even more enjoyable.
Best service in a long time. All 4 meals in our party were excellent
Server Vincent P made the night! What a great server - not only for our table. We watched him take special care with a young family celebrating their squealing 1-year old’s birthday. He was patient and made their night special. His patience rubbed off on us - as we would normally be irritated. Great food - Diablo primavera excellent & fantastic caramel cheesecake.
Food was good as usual but t our waiter was over the top to the point of being annoying.
We went there for my husbands birthday. Had reservations at 8 pm. Place was not busy. We were 15 min early. 3 people hanging at check in and we sat in a messy waiting area. Seated back in a separate room with 3 dirty tables. It was just not impressive. They are not trying hard to impress IMO
Bravo's provided a wonderful meal, great service, and good value.
The server was absolutely delightful and took care of all of our needs.
I received a gift certificate for Bravo! for Christmas and took my wife to lunch before a movie nearby. We were seated immediately by friendly staff. We had the Veal Parm and Lobster and Shrimp Fetucine and it was very good. The bread served when seated was fresh, soft and tasty. I recommend and we will be back
Disappointing visit. Service was slow and food came out cold. My server did not come to check on the food (delivered by another server) until 10+ minutes after it arrived. My dish was remade, but by the time i got the new one my friends were finished with their meals. The server did offer us ONE dessert to share among the 3 of us since it took awhile to get our food and mine was cold. I usually have a good experience, but not sure I'll be back anytime soon.
Terrible food yucky
Recommend chicken pesto meatballs with polenta as an appetizer, great sausage tortellini, and most importantly wine.
Food was very good. Lots of choices. A little pricey but worth it for a special occasion.
Our server was very pleasant and efficient. My husband and I both ordered the lobster ravioli as we were trying to order on the "lite side". It was listed as a lower calorie item but it didn't taste lo-cal (hopefully, it was). It was delicious and filling. It had been a few months since we had been to Bravo. It's a little disappointing that they do not include a small salad with the meal (for a while, they were doing this). Will certainly be back before long. We've been coming to this location since they opened years ago. Although there is a lot of competition in the area, it's still one of our favorite restaurants.
We had a party of 10 and were accommodated on site with a larger room despite the fact that it was already set for a large party for the next day. Very nice! Our 2 servers were great! They were upbeat and patient with our group; always on hand with water and anything else we needed. The food was good and everyone had enough for leftovers. Great birthday party experience!
Family in town
Set up reservation for 6, wasn’t seated until 6:30
Waitress forgot one members drink (never brought it)
Took over 30 minutes to bring another members drink (said they were out of cups)
Had to ask multiple times to get refills
Food took over an hour to come out after ordering
Took over 30 minutes to get checks picked up after dropped off
Overall, we just ordered basic food and drinks, and from the tile of arriving to leaving it was over 2 and a half hours, which was way too long