The food was mediocre, and the service was slow (though it was not the servers fault, they were clearly understaffed). I got New York steak that was just OK. My wife ordered salmon, and in addition to being pretty tiny it was also raw (as were the potatoes that came with it). She returned it and ordered the Buratta Ensalada, and it was essentially a bug chunk of cheese with very little veggies. Overall, not impressed, and also too pricey (especially taking into account the quality)
SERVICE INCOMPETANT, SLOW & NOT FRENDLY. FOOD WHICH WAS BEEN GOOD NOT SO ANY MORE... WILL NOT GO BACK
We have gone to this restaurant many times and the last three times we have been here have been less than stellar, although they did try to make it right.
One of the disappointing dinners took 45 minutes to get a steak and burger after our appitizers...
This time “happy hour” is only at the bar not a your dinner seat, also we ordered two different steaks and we both got the same one. The steak was delicious and they offered us dessert.
I just think they fall a little short on being an amazing restaurant.
Even the vegetarian dish was excellent, well balanced interesting flavors. Scotch Rob Roy was a great cocktail.
Beef is incomparable. It is amazing. The last time I was there, and on the menu online, oysters and beef marrow are listed but they no longer offer either one. Service a little off, bartender was also a server. Wine late, almost after starters. All small stuff, beef is what’s for dinner, and it is worth the trip
It was a lovely expereince for our 14th wedding anniversary!
The waitress forgot to put in our drink order and also forgot what we ordered for dinner. Then came back out and told us we had been given the wrong menu and they didn’t actually have what we had ordered. This was all after we had already been there for 30 minutes. $15 for. “Butter lettuce” salad which was actually made of a lot of tasteless iceberg lettuce and very little else. When I asked about the lettuce she went back to the kitchen and came back saying the package says butter lettuce. Since when does butter lettuce even come in a package? The kabocha risotto had no visible squash. I was told there was a squash purée which was tasteless so if there was any at all in it , it was overpowered by the chili pepper flakes. The restaurant was so loud we could barely have a conversation. We were told the owner was entertaining his friends – he never looked our way that we are aware of or came over to our table to apologize for the noise or the food or the errors. As a chef for many years myself, I would have been embarrassed to serve this food to my guests. Our waitress was very sweet and apologetic And the bartender comped the drinks, but this did not make up for the Long delay and poor quality of the food.
I think someone must have quit or not shown up. One waitress for the whole dining room who also was the host. She did her best and was working hard. The pasta dish was sad and tiny but the steak was awesome.
I go out to eat quite a bit and would consider myself fairly forgiving of many less-than-stellar experiences, but this was one of the worst restaurant experiences I've had on a variety of fronts. It seemed like the staff would have rather had an empty restaurant then enable us to eat there effectively. Rude staff, incredibly slow service, just OK food. And they were hardly busy. I guess if you're right next to a BART station and there is a mandatory 20% gratuity added, this is what you get.
Too few employees for too many customers but other than that, it was fun.