This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Clean menu provided to every guest
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
Excellent service and food. Very much recommended.
Super food very filling ,sharing a starter then a main each would be a good idea, great for gluten free people
Fantastic food staff and location. Good priced DIFFERENT style/type burgers chips n starters .
The food was excellent. There’s a great variety of burgers and the board is brilliant value. The place is very cool. We were upstairs and outside, a great spot in normal times I imagine. Due to all that is happening there wasn’t much atmosphere. I thought looking at the site there was a variety of cocktails etc a menu never appeared for these. The wine list is limited and fairly poor. The service was shockingly slow. Again I imagine this was due to limited numbers and people maybe just not on the their A game as numbers were low. Food was slow to come out because of lots of take aways. This didn’t improve. We finished food around 8.55/9. It was 9.17 before anyone came to see if we wanted anything else. By that stage we were ready to leave as we had 3 kids with us. They did give the kids a small box of pick n mix to make up for no dessert so that was a nice touch. They did lose out on around €35/40 in the bill due to the slowness because we had no desserts/coffee etc. Worth a trip for the food but I’d request a table downstairs where you might get some atmosphere and attention. Great for children’s food.
This was my first time in Botown. I will definitely return! The food was delicious. Generous portions for a very good price. It was my first time eating out since the Covid 19 pandemic. I was very impressed by the careful observation of distancing and hygiene rules, whilst maintaining a very relaxed and friendly atmosphere. I had a fantastic experience at Botown and I would highly recommend it for a delicious burger and craft beer!
Excellent good and service. Highly recommended
Great selection, with something to suit everyone. Location and atmosphere are excellent. Everyone that we met on the team were really engaging and friendly
Really nice staff who were dealing with us
Delicious food, will definitely visit again next time I’m in Galway
The food is fab with lots of choice & lovely staff!
Great burgers. Hot when served. Staff so nice. Craft beers. Great selection. Face masks being worn. Booth screened behind us. Toilet spotless and cleaned by staff after every customers use. Very quiet in Galway! You won't be disappointed by your meal out here. Support them.
Fantastic job managing a great atmosphere, outstanding food and COVID-related safety and protocols. We were here with 2, somewhat picky, kids and they loved it as much as we did!
Service was excellent, so kind and attentive! Food was delicious, the whole group enjoyed it hugely! Would definitely recommend Bótown!
Food amazing, staff amazing, whole experience was amazing. Delicious food for such a reasonable price! Would recommend and will deffo be back next time I’m in the area.
It was amazing!I love this place.The burgers were amazing - I upgraded to the sweet potato fries which were delicious.We had vanilla milkshakes and they were amazing.Pick n mix sweets after meal are a lovely touch.Highly recommended!
I don’t generally leave negative reviews but I was very disappointed in my family’s New Year’s Eve dinner at BóTOWN. We were visiting from Canada and the restaurant was not full; it wasn’t as if the kitchen was backed up. Our second round of drinks was never delivered, and they completely forgot about my 3-year old’s kids meal. She ended up eating our French fries and complaining about being hungry the whole time, even though we asked the server a few times why it was held up. In the end they delivered it along with the bill in a takeaway box more than 30 minutes after we ordered it. They deducted the missing kids meal from the bill, at least, but no one wants to leave a restaurant, especially on a special occasion, saying “let’s just forget it and get the bill, this wasn’t worth it.” The servers were apologetic and nice about everything, but we left and the consensus among the 4 adults was that they didn’t want us there because we had kids with us, and that’s not a great feeling to have on vacation. As someone with a decent amount of experience working in the food industry I’d recommend other venues in Galway over BóTOWN unfortunately.
So glad we choose this little gem to celebrate our sons 21st. Food was fantastic and our server was lovely. Looking forward to dinning there again.
Underseasoned, tasteless burgers. There was no thought in putting flavour into anything that was put into the burger or fries. The fries were tough and tasteless. We could not eat the food and when we informed the waitress of this we were told we did not have to pay. We thought that was fair as we only took a bite out of our burgers and a couple of fries. We insisted on paying for the drinks as we drank them. I left a review on TripAdvisor and was quite amused by the co-owners reply. He clearly gets a number of complaints about the food here as we were a table of 3 and he mixed us up with a table of 5 that refused to pay for the food and apparently ate it. If 8 people in 1 night does not like the food here he needs to not take it personally and look at how to improve the food in the restaurant. We had to go to The Inn At Dromoland on our way home to eat which I knew would be good as we have gone here a number of times. Contrary to this co-owner thinking I only give bad reviews on TripAdvisor I gave this a fantastic review a while ago. Similar to quite a lot of other places. It annoys me when people that clearly are playing at running a restaurant and have no idea of good food get offended when one gives an honest review of the food they have eaten. I don't work hard to hand my wages over to a poor restaurant and if I can save someone the journey by giving reviews it makes me feel good.
Absolutely loved BoTown. Food was just outstanding. We will definitely be back again.
Incredible burger. Nice atmosphere and the workers seemed to care about you being there, still the best burger I’ve had in Galway and by a long shot.
Hi there. This was my second visit to this fab place. In a great spot near main Street. Beautiful food. Friendly staff. Just had to bring my boyfriend there as he hadent tryed it before. He is from Westport and i am from claregalway. Ha a Galway women. But ya great place for a girlie evening or nice to chill with himself. Loved the value too. Thanks guys we will defo be back. Thank u Helen d
A few elements in the menu were missing (milk for the shakes or some icecream flavors) but the staff was super nice and kept maintaining great service while the place was very busy. It just made me want to come back to try out the shakes next time. Food and chips were amazing and deserts are bomb
We simply had a fantastic stay. The food is amazing, the ambience is fun & stylish and we especially liked the incredible cheerfulness of the waiter, who not only made our stay at the restaurant great but also recommended us some bars where we could spend the rest of the evening, which were just brilliant! Whenever we are back in Galway, we will for sure visit again!
Fantastic food. It was 3 of our groups birthday and they were so nice to bring out a treat for them. The staff were so friendly and happy to spend time to recommend places to go after. Highly recommend and would definitely go back next time I'm in Galway.
We were celebrating two friends who were turning 50. Waiter brought complimentary dessert with candle . A welcome, special touch . Excellent service and value for money. Loved the singing Happy Birthday
Service was fantastic and food delicious. Would definitely recommend!
Great food, Great Staff, Great Service
Will definitely visit again
this was a tasty burger.... friendly staff, highly recommended
The burgers were fabulous - interesting tasty combination of ingredients. Outstanding.
posto piccolo ed accogliente.
Buona qualità degli Hamburger. La cosa simpatica è il tris di mini hamburger, da scegliere su quelli presenti nel menù.
We were visiting from the US and the staff and food and drink were awesome! Thank you for the great table and wxperience!
Good food & very friendly staff. They are currently creating an outdoor space that they hope to open soon so I would like to see that. Might opt for a table upstairs next time just for a change
Excellent food & great service. Best burger in Galway!
Great food and really friendly staff. Had a really nice table upstairs by the window. Will definitely be going again.
The staff went above and beyond helping us surprise a friend for her birthday. They were amazing! Food was incredible! We will all be back for sure!
The food was great and the manager, Francis was even better! He made it a lot of fun with friends and we will tell anyone that goes to Galway, that they need to go!
Staff so nice. I’m coeliac and love being able to get amazing burgers.
Unreal food and really friendly staff, was able to take leftovers home which was cool, will definitely be back :)
Excellent food and service. Would highly recommend
Loved the big portions and was very tasty
The sweets at the end are also a nice touch
Very average in terms of food and service. No desserts which was disappointing. No atmosphere and cold.
BóTOWN does offer delivery in partnership with Uber Eats. BóTOWN also offers takeout which you can order by calling the restaurant at (091) 534 834.
BóTOWN is rated 4.7 stars by 43 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.