Bookmarks

Commentaires sur le restaurant Bookmarks de personnes qui y ont mangé. Selon des cotes récentes.

1. H

   Heidi Nordby

   Londres3 commentaires

   1.0

   Y est allé le 11 mars 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 2
   4. Ambiance 1

   Looked forward to enjoying a quiet drink in a comfortable chair in a bar named Bookmarks - reading a book in front of a fireplace- but it wa just extremely noisy and uncomfortable.
   

   BookmarksA répondu le 18 mars 2025

   Thank you for sharing your feedback. We’re sorry to hear that your visit didn’t meet expectations. Bookmarks Lounge is known for its cozy atmosphere, and we understand how important it is to have a peaceful, comfortable experience. We’ll certainly take your comments into consideration to improve the ambiance, especially for those looking for a quieter space to unwind. We hope you’ll give us another chance to provide the atmosphere you were hoping for.
   

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2. G

   Gladys VIP

   New York City20 commentaires

   1.0

   Y est allé le 25 février 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 3

   Ambience and view was good. However service was very poor even though there were only a handful of other customers. They didn’t have the advertised happy hour and didn’t have 2 of the most popular red wines of the 5 on their list. The food was also not as expected.
   

   BookmarksA répondu le 6 mars 2025

   Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the ambience and view. However, we're truly sorry to hear that your experience with our service and menu didn't meet your expectations. We strive to provide excellent service and a great selection of food and drinks, and we sincerely apologize for falling short in these areas during your visit. We'll be addressing your concerns with our team to ensure this doesn't happen again. We hope you'll give us another chance in the future to provide you with the experience you deserve.
   

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3. T

   Tara

   Orlando 3 commentaires

   5.0

   Y est allé le 28 janvier 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   We were greeted warmly and led to a comfortable and cozy spot not far from the fireplace. Our party of three had plenty of space for ourselves and our work bags. It was 4:30, so it was still quiet, and we enjoyed a cocktail hour together before heading downstairs to dinner.
   

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4. J

   Jennifer

   New York City68 commentaires

   5.0

   Y est allé le 25 janvier 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Best waitstaff and bartenders, most creative cocktails! Great for groups!
   

   BookmarksA répondu le 28 janvier 2025

   Thank you for the glowing review! We're thrilled to hear you loved our cocktails and found our waitstaff and bartenders to be the best. It’s wonderful to know you enjoyed the atmosphere for groups as well. We can’t wait to welcome you back for more great times at Bookmarks Lounge! Cheers!
   

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5. L

   Licelle

   New York City23 commentaires

   5.0

   Y est allé le 18 décembre 2024

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   This is a go-to spot for me. Truly a reliable classic.
   

   BookmarksA répondu le 7 janvier 2025

   Thank you for visiting Bookmarks Lounge and sharing your five-star rating. We're delighted that you enjoyed your experience. We look forward to your next visit. Cheers!
   

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6. L

   Liza

   Indiana4 commentaires

   1.0

   Y est allé le 14 décembre 2024

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 3

   The Rooftop Bar seemed cute and cozy. After sitting down our seats were very uncomfortable and there was a draft coming through the windows which completely surrounded us. the waitress never asked if we wanted another drink and we had to go find someone to get a check.
   

   BookmarksA répondu le 7 janvier 2025

   Thank you for sharing your experience. We’re sorry to hear that your visit to Bookmarks Lounge wasn’t as comfortable as we’d like it to be. We apologize for the draft and the lack of attentive service—this certainly isn’t the experience we aim to provide. Your feedback is valuable, and we’ve addressed the seating and service concerns to ensure future visits are more enjoyable. We hope you’ll give us another chance to provide the cozy, welcoming atmosphere you were expecting.
   

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7. R

   Rob

   New York City3 commentaires

   4.0

   Y est allé le 7 décembre 2024

   1. Cote globale 4
   2. Nourriture 4
   3. Service 3
   4. Ambiance 5

   Wish the server would come check more often on our table
   

   BookmarksA répondu le 9 décembre 2024

   Thank you for your feedback. We’re sorry to hear that our service didn’t meet your expectations during your visit. We strive to provide attentive and timely service, and we’ll use your comments as a reminder to improve in this area. We hope you’ll give us another chance to show you the full experience Bookmarks Lounge is known for. Thank you for sharing your thoughts!
   

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8. M

   Michael

   Charleston2 commentaires

   3.0

   Y est allé le 19 octobre 2024

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   Very difficult to locate. No signage at all. Has potential to be really nice location, however, very very dimly lit. Only lighting was a single battery tea light. Fare was limited and nothing to brag about. Drinks were meh, again nothing to brag about. Service was mediocre and indifferent at best. Way over priced for services received. Place is very cool location. Need someone to one to actually try to make it a really nice spot.
   

   BookmarksA répondu le 23 octobre 2024

   Thank you for sharing your thoughts with us. We're sorry to hear that your experience didn’t meet your expectations. We appreciate your feedback on the menu, drinks, and service, and we’ll be addressing these areas with our team to improve the overall experience. We’re always striving to make Bookmarks Lounge the best it can be, and we hope you'll give us another opportunity in the future.
   

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9. J

   Jennifer

   New York City68 commentaires

   5.0

   Y est allé le 13 octobre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Love this place! Great service; fun and creative cocktails!
   

   BookmarksA répondu le 23 octobre 2024

   Thank you for the wonderful review! We're thrilled to hear you enjoyed the great service and creative cocktails at Bookmarks Lounge. We look forward to welcoming you back for more fun experiences soon!
   

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10. S

    Steve

    Nouvelle-Zéland1 commentaire

    3.0

    Y est allé le 14 septembre 2024

    1. Cote globale 3
    2. Nourriture 3
    3. Service 3
    4. Ambiance 4

    OK rooftop, rv on Timeout overaccentuated the positives We changed tables early on outside to a better spot. We did however have to ask the waitress to wipe the table after she had cleared it for us Cocktails were fine. Don’t expect a fine dining experience, just basic tapas/nibbles
    

    BookmarksA répondu le 16 septembre 2024

    Thank you for taking the time to share your feedback. We're glad to hear you found a better spot on the rooftop, but we apologize for the oversight in clearing your table promptly. We'll make sure to address this with our team to improve the experience moving forward. While we focus on offering a casual vibe with drinks and light bites, we appreciate your feedback on the cocktails and food, and we hope to welcome you back for another visit soon.
    

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