Bonsai

4.7
61 Reviews
$50 and over
Sushi
Located on the second floor of the Hilton Pensacola Beach, Bonsai offers an elevated, contemporary menu lined with fine Japanese cuisine overlooking the Gulf of Mexico. From hand-rolled ramen noodles to delectable Japanese A5 wagyu and top-shelf sake, Bonsai by ACF award winning Chef Omar Torres is a world-class experience like none other.

Support Bonsai during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 61 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.8
food
4.9
service
4.6
ambience
4.2
value
Noise · Quiet
91% of people would recommend it to a friend
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D
Dusty
1 review
Dined on July 28, 2021
Overall5food5service5ambience4

Amazing! Truly 5 star, best food, presentation, and overall experience in Pensacola. Pricey, but amazing.

Bonsai
Responded 2 days ago

Thank you, we are glad you enjoyed the experience of Bonsai, and we look forward serving you again in the future. -Chef Omar Torres

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OT
OpenTable Diner
1 review
Dined on July 10, 2021
Overall5food4service5ambience4

Our experience was great. Robert was amazing, very detailed.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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OT
OpenTable Diner
Tallahassee
2 reviews
Dined on July 8, 2021
Overall5food5service5ambience5

The food was excellent but the service was EVEN BETTER! Marcus was amazing. He knows the menu and made sure everything we ordered fit our tastes and likes. The chef came out after to make sure our experience was the best. It was expensive but very worth it. It was an excellent dining experience.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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JL
JohnL
1 review
Dined on July 2, 2021
Overall3food2service3ambience3

The wine prices are absurd; unfortunately our service was with a trainee who couldn’t remember many of the details of the menu. That’s fine, but at $300-$400 for 2 people, it’s not great. Most fine dining establishments train staff before allowing them to wait tables. But most of all the food was somewhat unremarkable, particularly for the price. The wagyu was a stellar exception and worth its price but otherwise the meal was not particularly noteworthy. The smoked maki is a fun presentation but the smoke flavor overpowers the fish. It’s performative food rather than good food. The rest was forgettable. I’d go again, but solely for the wagyu.

Bonsai
Responded on July 13, 2021

Thank you for your review, John L. We certainly will take your feedback into consideration and look forward to serving you in the near future.

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g
vipgulfbreezeskiers
Tallahassee
15 reviews
Dined on July 2, 2021
Overall5food5service5ambience5

Delicious dining experience!

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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c
csk1
Memphis/West TN
14 reviews
Dined on July 1, 2021
Overall5food4service5ambience5

Located on the 2nd floor of the Hilton, bonsai offered my wife and I a much needed respite from our normal day-to-day. Service was outstanding, food was great, wonderful sake selection, and outstanding ambiance. Will definitely come back when we return in September! Also loved the fact they had real wasabi grated at your table.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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OT
vipOpenTable Diner
Dallas
10 reviews
Dined on June 30, 2021
Overall5food5service5ambience5

First I was like in a Hilton? Don’t let that fool you. Beautiful restaurant. Great view of the ocean. The food is out of this world delicious and amazing. Just order it and enjoy. Don’t ask questions unless you have a serious allergy. The presentation - everything. Five stars.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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BS
vipBruceS
Miami
34 reviews
Dined on June 25, 2021
Overall5food5service5ambience5

Service and food outstanding. Nice wine list. Everyone from front of the house to the kitchen works really hard to make sure of a first rate dining experience. Be very glad there’s a place of this high quality on Pensacola Beach. No fried food to be found here!

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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RF
ReeseF
1 review
Dined on June 25, 2021
Overall5food5service5ambience5

An absolute feast for the senses.
My souls thanks you.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review, Reese F. We look forward to serving you in the near future!

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EG
ExpectGreatness
Tallahassee
27 reviews
Dined on June 24, 2021
Overall3food5service3ambience2

We enjoyed the starter appetizer, two rolls, the halibut, and a glass of wine, all beautifully prepared and presented. The fresh horseradish was the best we have ever had. Grateful to be sat beside the window for the evening in order to see the beautiful view of the gulf. Lovely birthday dessert at the end of our evening made our gathering even more memorable.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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OT
OpenTable Diner
Birmingham
1 review
Dined on June 19, 2021
Overall5food5service5ambience5

Reserved a table for a party of 3 about two weeks in advance. The dinner was amazing and reserving it was hassle free.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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JA
JulieA
New Orleans
3 reviews
Dined on June 16, 2021
Overall5food5service5ambience5

Amazing food, kind service, wonderful experience. Formal dining but family friendly.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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OT
OpenTable Diner
Tallahassee
18 reviews
Dined on June 12, 2021
Overall5food5service5ambience5

The food and service were great! We had the pork belly appetizer, Tako Lobster ramen with squid ink noodles, and Halibut. It was all worth every penny. The portions are larger than you think so don’t order too much. Overall, we loved it and will be back.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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EF
vipErinF
Kansas City
1 review
Dined on June 11, 2021
Overall5food5service5ambience5

This was our first time to Bonsai and the experience was phenomenal! Service and food was amazing! Highly recommend!

Bonsai
Responded on July 13, 2021

Thank you kindly for your review, Erin F. We look forward to serving you in the near future!

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OT
OpenTable Diner
1 review
Dined on June 11, 2021
Overall5food5service5ambience5

Great food, the chef's choice 5 course meal was enough food for 4 people and 3 of the courses were heavy on the sashimi, etc. The pork belly was delicious and included in two of the courses, wish they had included some wagyu beef instead in one course.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We certainly take your feedback into consideration and look forward to serving you in the near future!

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OT
OpenTable Diner
Tallahassee
1 review
Dined on June 4, 2021
Overall4food4service4ambience4

Nice table by the window with water view. Specialty food was delicious and not too filling.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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OT
OpenTable Diner
New York Area
37 reviews
Dined on June 3, 2021
Overall5food5service5ambience5

Wow! DeMarcus is a fantastic waiter, the wine and Japanese whiskey are delightful and the food was phenomenal! Thank you for a once in a lifetime experience in a beautiful place!

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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SS
ShaunS
Atlanta
9 reviews
Dined on May 28, 2021
Overall5food5service5ambience5

Amazingly fresh sashimi, well curated wine and sake pairings, and some of the best pork tonkatsu Ramen I've ever had. If you luck out Sara will be your server.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review, Shaun S. We look forward to serving you in the near future!

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M
vipMaracaibo
Richmond
86 reviews
Dined on May 26, 2021
Overall4food5service5ambience3

Food was wonderful- amazing Wagyu beef and delicious pork. Rob , our waiter was outstanding.Answered many questions about the menu and ingredients. Unfortunately the venue is odd- on the second floor of the Hilton- by rooms....not an elegant setting for what you pay!

Bonsai
Responded on July 13, 2021

Thank you for your review, Maracaibo. Bonsai is a unique hidden gem concept and we look forward to serving you in the near future!

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OT
OpenTable Diner
New Orleans
1 review
Dined on May 22, 2021
Overall5food5service5ambience4

Excellent food and service. Would highly recommend for special occasion, but price would limit frequent visits.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the future!

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MC
vipMarkCole
Naples
16 reviews
Dined on May 20, 2021
Overall5food5service5ambience5

Excellent fine dining sushi. Wonderful experience.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review, Mark Cole. We look forward to serving you in the near future!

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DH
DavidH
Orlando
1 review
Dined on May 15, 2021
Overall5food5service5ambience5

Ladies and Gentleman! Introducing to you ROWE JAVIER, Flordia's premier Sushi Chef. Stunning! Sushi has been part of my regular menu for years, but I have never had it this fresh or delicious.

Tucked away on the 2nd floor of the Pensacola Beach Hilton, the atmosphere is peaceful and serene. Overlooking the Gulf of Mexico, the view is enchanting. The service was inviting and meticulous (shout out to Rob our waiter, and Tebby our host).

If for any reason you delight in Japanese cuisine, take a trip to Bonsai. You don't even need to visit for a vacation, just go for the Sushi!

Top to finish, one of the best restaurant experiences I had the pleasure to enjoy.

5 STARS across the board.
Many thanks.
David

Bonsai
Responded on July 13, 2021

Thank you kindly for your review, David Haddad. We look forward to serving you in the near future!

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P
vipPjkkk
Dallas
9 reviews
Dined on May 14, 2021
Overall3food4service5ambience5

Our server was fantastic and the sushi/maki was amazing!!!! Our lobster ramen left us feeling we should have chosen something else as our main course. The lobster was tough and the tentacles were complete rubber. We were told the dish had a bit of spice to it but the broth was not very flavorful. The whole experience at Bonsai is very pleasant from a service and ambience perspective. I would highly recommend it for the experience but the cost makes it very hard to justify a second visit unless it is just for sushi appetizer.

Bonsai
Responded on July 13, 2021

Thank you for your review and valued feedback, Pjkkk.

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l
lindac
Houston
1 review
Dined on May 7, 2021
Overall5food5service5ambience5

Sushi was outstanding. Prices are NYC level. Wine prices are high especially for Pensacola.

OT
OpenTable Diner
Tallahassee
3 reviews
Dined on May 1, 2021
Overall5food5service5ambience5

Great experience!

r
rachelp
Los Angeles
3 reviews
Dined on April 21, 2021
Overall5food5service5ambience5

Dinner was amazing. The view was superb. The food exquisite. The waiter was friendly and the perfect server.

AF
vipAmandaFC
Tallahassee
4 reviews
Dined on April 16, 2021
Overall5food5service5ambience5

We live in Pensacola , but travel a lot and are foodies . This was our fist time to Bonsai and it was absolutely incredible . The food and service were comparable to a big metropolitan city . Such a pleasant surprise .

D
vipDiningduo
New York Area
21 reviews
Dined on April 2, 2021
Overall5food5service5ambience5

Fine Japanese food experience, informed sake tasting, highest quality sushi, lovely discreet ambiance. A gem!

A
Abacodan
Tallahassee
1 review
Dined on April 2, 2021
Overall5food5service5ambience5

Very unique and entertaining dining experience. Highly recommend it!

G
Gabby
Tallahassee
1 review
Dined on March 24, 2021
Overall4food4service5ambience5

Overall ther experience was good. Or server, Keith, was great. We did ther chefs choice with wine/sake pairing. Nothing of what they brought out was Wygau (which is their staple item), and for the main dish, they didn't bring anything out that was an option on the menu. Which I feel is ridiculous. Only after I asked about this did we get a conplimentary slice of Waygu over rice. Other than this, everything was great. We do plan on going back, but now we know to just order our own options!

ER
EleniR
Atlanta
5 reviews
Dined on March 20, 2021
Overall4food5service5ambience4

We hesitated to reserve a table here because of all the reviews that stated it was too expensive for what it was, but decided to try it and keep an open mind. We were more than pleasantly surprised. We can't say enough about the food. It surpassed our expectations in every way. Fresh, innovative, large portions and beautiful presentation. Was it expensive ? Yes, but we thought the food was totally worth every penny. The reason we gave less than 5 stars is because of their drink menu. Their wine list is extensive and a very fine one, however, the price mark up is exorbitant. Where we feel they fail is not allowing a corkage fee so you can bring your own wine if you choose. We hesitate to return only for that reason and not because of the food or service.

Bonsai
Responded on March 24, 2021

Thank you from the bottom of our hearts for your outstanding feedback! We are overjoyed to hear that your meal with us at our venture in paradise was exceptional. We sincerely appreciate your patronage and kind words. We will pass along your idea of a corkage fee to see if that is something that we can incorporate! We hope you do come back soon, we would love to welcome you! -Rena S.

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vipOpenTable Diner
Tallahassee
3 reviews
Dined on March 12, 2021
Overall5food5service5ambience5

The sushi and service was outstanding. Beautiful place to dine.

Bonsai
Responded on March 24, 2021

Hi There! Thank you for the incredible feedback! We're absolutely delighted to hear that your time with us was outstanding, and we look forward to welcoming you back soon. We will be sure to pass this along to our team! -Rena S.

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VH
VictoriaH
1 review
Dined on February 14, 2021
Overall3food1service3ambience5

It was deff not worth 702.00 for 3.people to eat . The food was disgusting they fed us alot of flowers literally . It was so bad. I deff wont be going back . Wayyy over priced . I always eat at high class restaurants and this is way over rated. The money for what we received was outrageous.

Bonsai
Responded on March 8, 2021

Hello, thank you very much for dining with us and for providing some valuable feedback. We are thrilled to hear the atmosphere and service of the restaurant was nice. We are, however, disappointed we dropped the ball with value and food. We will be sure to pass this along to our team to address immediately, and we hope one day we have the chance to welcome you back for an extraordinary dining experience. -Rena S.

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JW
JohnnyW
Chicago
9 reviews
Dined on February 14, 2021
Overall5food5service5ambience5

Valentine’s Day. Very lovely setting. Live violinist.

Bonsai
Responded on March 8, 2021

Thank you so much for taking the time to review your dining experience with us. We are so happy to hear that your Valentine's Day meal was 5-Stars. We hope to welcome you back soon! - Rena S.

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OpenTable Diner
New Orleans
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

Bonsai was some of the finest dining I’ve had in the gulf coast area. Their valentines tasting prefix menu was over the top.

Bonsai
Responded on February 16, 2021

Hi There! We are so glad you enjoyed the Valentine's menu and your experience with us was so pleasant. We look forward to sharing the feedback with the kitchen team! We hope to welcome you back again soon! -Rena S.

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OpenTable Diner
1 review
Dined on February 12, 2021
Overall5food5service5ambience5

Wow what an amazing experience! Can’t believe Pensacola beach has a wonderful place like this! (Especially in a Hilton hotel) everything was phenomenal!! You’ll definitely be pleasantly surprised. Very small, intimate space; but added to the ambiance! The wagyu app was one of the best things I have ever eaten. I did the chefs flight & it was so much (quality)food! The attention to detail is insane, props to the chef. The wine & sake pairings were one of my favorites. Keith, our waiter, is a definite asset!

Bonsai
Responded on February 16, 2021

Thank you from the bottom of our hearts for your outstanding feedback! We are overjoyed to hear that your meal with us at our venture in paradise was exceptional, and we can't wait to let our kitchen team know they blew you away with a number of menu items. We sincerely appreciate your patronage and kind words, and we very much look forward to welcoming you back soon. -Rena S.

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vipOpenTable Diner
Hawaii
1 review
Dined on February 12, 2021
Overall5food5service5ambience5

Fantastic! A must.

Bonsai
Responded on February 16, 2021

Thank you so much for taking the time to review your dining experience with us. We are so happy to hear that you enjoyed a 5-star meal with us. We hope to welcome you back soon! - Rena S.

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H
Heather
1 review
Dined on January 23, 2021
Overall5food5service5ambience5

Everything advertised and more. Perfect at every level of expectation.

R
Rich
New Orleans
54 reviews
Dined on January 23, 2021
Overall5food5service5ambience4

Great presentation and good food

OT
OpenTable Diner
Tallahassee
3 reviews
Dined on January 6, 2021
Overall5food5service5ambience5

Absolutely wonderful spot how nice to have a restaurant of this caliber in Pensacola

Bonsai
Responded on January 14, 2021

Hello, thank you so much for dining with us at Bonsai and for taking the time to provide an incredible rating. We're simply thrilled your dining experience was exceptional, and we hope we have the chance to welcome you back again soon. -Rena S.

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FAQs

Bonsai is rated 4.7 stars by 61 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.