Bonsai

4.9
85 Reviews
$50 and over
Sushi
Located on the second floor of the Hilton Pensacola Beach, Bonsai offers an elevated, contemporary menu lined with fine Japanese cuisine overlooking the Gulf of Mexico. From hand-rolled ramen noodles to delectable Japanese A5 wagyu and top-shelf sake, Bonsai by ACF award winning Chef Omar Torres is a world-class experience like none other.

Support Bonsai during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 85 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.9based on recent ratings
4.9
food
4.9
service
4.9
ambience
4.6
value
Noise · Moderate
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JA
JamesA
1 review
Dined 2 days ago
Overall4food5service5ambience5

For a very intimate setting with some amazing sushi and great staff followed by some amazing wine that should make the Spectator and Enthusiast list, it’s Bonsai.

MC
vipMarkC
Los Angeles
71 reviews
Dined 3 days ago
Overall5food5service5ambience5

Bonsai is a hidden enclave of delicious, high-end Japanese offerings. From the sake list to the omakase, they offer the best options.

While tucked away in the Hilton and can be an adventure to find, it's worth the search! The chef puts together wonderful dishes, the staff is kind and thoughtful, and did I mention the sake? It's definitely worth the visit.

LL
LiaL
New Orleans
1 review
Dined 6 days ago
Overall5food5service5ambience5

A friend and I had pork belly appetizer, a5 wagyu stuffed with lobster, pork ramen, and dessert!!! All very delicious. Ask for Marcus, he is fabulous and while he had other tables, we never needed a thing!

G
Gabriel
New York Area
8 reviews
Dined on January 7, 2022
Overall4food4service5ambience4

Everything was great
I was looking forward to my fav dish - off the menu maybe off season
The light was way to bright for a romantic dinner
Should have more dessert choices
Beautiful presentation
Waiter was very attentive
Nice date night

CB
CharlieB
1 review
Dined on December 30, 2021
Overall5food5service5ambience5

Loved our visit! Rob was a super friendly and helpful server. The ambiance really set the mood. Don’t normally like sushi but the Florida citrus was amazing! Would definitely recommend.

OT
vipOpenTable Diner
Austin
8 reviews
Dined on December 30, 2021
Overall5food5service5ambience5

Bonsai never disappoints! Best fresh sushi in Pensacola and best special occasion spot at Pensacola Beach. Service is top notch!

u
vipub001
Jacksonville
14 reviews
Dined on December 18, 2021
Overall5food5service5ambience5

We had an incredible experience. Everything was perfect from the wines, food, and service. Special thanks to our server Rob, who made this evening unforgettable. We will be back

JH
JessicaH
Tallahassee
1 review
Dined on November 3, 2021
Overall5food5service5ambience5

Consistently perfect. Best dating restaurant ever.

Bonsai
Responded on November 4, 2021

Hi Jessica, Thank you for allowing us to serve you once again. We look forward having you experience Bonsai again in the future.

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JT
JohnT
1 review
Dined on November 3, 2021
Overall5food5service5ambience5

Best culinary experience in Northwest Florida, Amazing!

Bonsai
Responded on November 4, 2021

Hi John, Thank you for allowing us to serve and cook for you. We look forward having you experience Bonsai again in the future.

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K
Kevin
Western NC
5 reviews
Dined on October 16, 2021
Overall5food5service5ambience5

The service, drinks and food were all top notch. All our requests were catered too without question. While expensive, in this setting you get everything you paid. The craft cocktails are not to miss, and the Wagyu is probably the best beef in the wider metro area. Highly recommended; very small, so recommendations are a must. Rob was a truly fantastic waiter.

Bonsai
Responded on November 4, 2021

Hi Kevin, Thank you for allowing us to serve and cook for you. We look forward having you experience Bonsai again in the future.

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KS
KristineS
New York Area
2 reviews
Dined on September 24, 2021
Overall5food5service5ambience5

Terrific fine dining experience. This was a last minute reservation that included young kids. They had a kids menu from the restaurant downstairs which was perfect. The Japanese food was very fresh and delicious. They even had fresh grated wasabi. The price was steep, but the food was well worth it.

W
William
1 review
Dined on September 17, 2021
Overall5food5service5ambience5

Waiter was very knowledgeable, food was amazing...

Bonsai
Responded on September 23, 2021

Hi William, Thank you for allowing us to serve and cook for you. We look forward having you experience Bonsai again in the future.

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OT
vipOpenTable Diner
Austin
9 reviews
Dined on September 17, 2021
Overall5food5service5ambience5

Beautiful, delicious and just amazing. Best sushi in Pensacola!

Bonsai
Responded on September 23, 2021

Thank you for allowing us to serve and cook for you. We look forward having you experience Bonsai again in the future.

Report
JB
JennyB
1 review
Dined on September 15, 2021
Overall3food4service3ambience3

Top notch food but it took FOREVER. Dinner took almost 3 hours. Wait staff extremely knowledgeable. Location is very awkward within the hotel. If it’s going to take as long as it did, I would rather be able to sit and truly watch the cooking process

G
Gabriel
New York Area
8 reviews
Dined on September 10, 2021
Overall5food5service5ambience5

Beautiful wonderful excellent waiter
Presentation 5 stars

Bonsai
Responded on September 23, 2021

Hi Gabriel, Thank you for allowing us to serve and cook for you. We look forward having you experience Bonsai again in the future.

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OT
OpenTable Diner
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

AmaIng food!! Quiet intimate atmosphere and good waitress!

Bonsai
Responded on September 23, 2021

Thank you for allowing us to serve and cook for you. We look forward having you experience Bonsai again in the future.

Report
CS
ChrisS
1 review
Dined on September 3, 2021
Overall5food5service5ambience5

Charming and gracious host, perfectly paced and attentive service team...beautiful ocean view. Brace yourself for a gastronomic delightful experience! I recommend the "Sun Over Japan", "Omakaze", "Wagyu Filet" entree.

Bonsai
Responded on September 7, 2021

Thank you for dining with us. It's a pleasure to serve you. We look forward cooking and serving you again in the future. -Chef Omar Torres

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OT
OpenTable Diner
Minneapolis
3 reviews
Dined on August 28, 2021
Overall5food5service5ambience5

The best fine dining experience ever! Service was beyond exceptional. The place is beautifully decorated. And the food was amazing!

LH
LorettaH
1 review
Dined on August 27, 2021
Overall5food5service5ambience5

So I finally got to try Bonsai at The Hilton on Pensacola beach!
It was a sensory and flavor journey everyone should experience. From the profiles of the edible flowers and garnishes to the impeccably selected ingredients and tasting menu...
I went with a couple friends and we did the Omakase menu, it’s basically a tasting menu of various items and you can also include a wine and sake pairing. First of all the setting is beautiful and intimate. There’s also a nice deck to walk out on that overlooks the pool and there was a fire dancer out there! As far as the service it was a 10 we had Sara as our server. She was very knowledgeable and explained all the items in such great detail! The progressive infused gin cocktail and cool siphon sake (hot) were delicious! It’s worth it to go just to try those! The NAMA was probably one of my favorite things I had! Then we had the KOROBUTO pork belly appetizer and the Wagyu beef !!! Flavors were on point! I also recommend the nigiri/sashimi app as well! The hickory super smoked A1 tuna was delightful, the salmon brule had a very unique flavor profile(good as well)m but my favorite of the sushi rolls was the FLORIDA CITRUS then… yes there’s more! We had the hand rolled ramen, my friends had the KUROBUTO PORK ramen and I had the TAKO LOBSTER ramen! What can I say about that TAKO ramen but damn… those fresh rolled squid ink noodles 😋 lastly we had a very light dessert and some wine, the dessert was a matcha ice cream with mochi and red bean paste and fresh fruits! The perfect ending to a perfect dinner! Also, I want to mention we had fresh ground wasabi root and also a choice of soy sauce one was a dark rich soy sauce and one was a soy that was a Matsutake soy that’s light in color and it was my fav! I’m gonna buy that for my house! I would bathe in it, it’s that good! There were a few times I wanted to lick my plate but I was in public. Worth the go. Perfect for date night. Do it!

Bonsai
Responded on August 31, 2021

Thank you for dining with us. It's a pleasure to serve you. We look forward cooking and serving you again in the future. -Chef Omar Torres

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S
Shab
1 review
Dined on August 27, 2021
Overall5food5service5ambience5

RE: World Class Experience With A Hidden Speakeasy Vibe

Ambiance is beautiful as it is private with views overlooking the Gulf of Mexico, service is delightfully detailed and thoughtful in every way from beginning to end. This experience is unlike any I've experienced. I highly recommend the Omakaze which allows you to have sampling of an impeccable offerings complimented with fine specialty imported soy sauce choices and fresh table side wasabi. I especially thoroughly enjoyed (maybe too much) the "Sun Over Japan" (sake, which were made with asian pears presented in a scientific physics flair) and "Shu-Hai" (progressive infused cocktail). That is honestly the best sake you'll ever have. Thank me later:)

Bonsai
Responded on August 29, 2021

Thank you for dining with us. It's a pleasure to serve you. We look forward cooking and serving you again in the future. -Chef Omar Torres

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OT
vipOpenTable Diner
Austin
9 reviews
Dined on August 25, 2021
Overall5food5service5ambience5

Always spectacular! Best Sushi in Pensacola with impeccable service.

Bonsai
Responded on August 27, 2021

Thank you for dining with us. It's a pleasure to serve you. We look forward cooking and serving you again in the future. -Chef Omar Torres

Report
R
Robb
Denver
2 reviews
Dined on August 25, 2021
Overall2food1service5ambience4

Not going to lie. My wife and I had the Omakase menu without wine and saki pairing.

Horrible experience.

The ambiance and staff were great. While it's in an odd location within the Hilton the restaurant is beautifully designed with great views. Staff was highly attentive and knowledgeable, it felt upscale, and was great for a date.

The meal is where I have issues. The presentation and staff were great.

First course was a pork belly with caramelized sugar. This was prepared well and tasted great.

Second course was nigiri. All of it tasted a little off. We go to high end sushi restaurants a lot... The salmon and tuna they served here wasn't very flavorful at all and the snapper, trout, and local catches smelled and tasted off. Almost felt as if it was old, frozen too long, or not kept at correct temperatures.

Third course was some form of Sushi Roll. Same as the prior course. Taste was off so we refused to eat it and sent it back. The servers/staff were amazing and brought out another roll to replace but instantly had the same issue so we skipped it.

Fourth course was ramen. This was absolutely perfectly prepared and amazing.

Final course was desert. It was good, but we were pretty burned out by our experience with the fish.

My wife and I eat sushi/sashimi constantly, both in high end restaurants like Sushi Den (Denver), Kabooki (Orlando), Mizumi (vegas), etc... We also go to local places in strip malls for quick boring standards like tuna, salmon, and yellowtail sashimi. We're not amateurs or new to the game. Something was very wrong with the fish last night and in the end I paid a whole bunch of cash to sit on the toilet sick throughout the night.

Wouldn't recommend or go again.

LF
vipLynnF
Las Vegas
25 reviews
Dined on August 13, 2021
Overall5food5service5ambience5

Best food I’ve eaten and this isn’t usually what I choose.
Our waiter was outstanding. There was no question on food or wine that he was unable to satisfy or educate.
Well worth it.

Bonsai
Responded on August 17, 2021

Thank you kindly for dining with us at Bonsai and for taking the time to provide an incredible rating, Lynn. We're thrilled your dining experience was exceptional, and we hope we have the chance to welcome you back again soon! We appreciate you.

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ET
ElizabethT
1 review
Dined on August 11, 2021
Overall5food5service5ambience5

Unique little gem hidden on the 2nd floor of the Hilton Hotel. It had a nice outdoor patio with lights but it was not open at the time we were there in mid August. Had lovely service and the best food.

Bonsai
Responded on August 13, 2021

Thank you so much for dining with us at Bonsai and for taking the time to provide an incredible rating, Elizabeth. We're thrilled your dining experience was exceptional, and we hope we have the chance to welcome you back again soon!

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D
Dusty
1 review
Dined on July 28, 2021
Overall5food5service5ambience4

Amazing! Truly 5 star, best food, presentation, and overall experience in Pensacola. Pricey, but amazing.

Bonsai
Responded on August 2, 2021

Thank you, we are glad you enjoyed the experience of Bonsai, and we look forward serving you again in the future. -Chef Omar Torres

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OT
OpenTable Diner
1 review
Dined on July 10, 2021
Overall5food4service5ambience4

Our experience was great. Robert was amazing, very detailed.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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OT
OpenTable Diner
Tallahassee
2 reviews
Dined on July 8, 2021
Overall5food5service5ambience5

The food was excellent but the service was EVEN BETTER! Marcus was amazing. He knows the menu and made sure everything we ordered fit our tastes and likes. The chef came out after to make sure our experience was the best. It was expensive but very worth it. It was an excellent dining experience.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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JL
JohnL
1 review
Dined on July 2, 2021
Overall3food2service3ambience3

The wine prices are absurd; unfortunately our service was with a trainee who couldn’t remember many of the details of the menu. That’s fine, but at $300-$400 for 2 people, it’s not great. Most fine dining establishments train staff before allowing them to wait tables. But most of all the food was somewhat unremarkable, particularly for the price. The wagyu was a stellar exception and worth its price but otherwise the meal was not particularly noteworthy. The smoked maki is a fun presentation but the smoke flavor overpowers the fish. It’s performative food rather than good food. The rest was forgettable. I’d go again, but solely for the wagyu.

Bonsai
Responded on July 13, 2021

Thank you for your review, John L. We certainly will take your feedback into consideration and look forward to serving you in the near future.

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g
vipgulfbreezeskiers
Tallahassee
17 reviews
Dined on July 2, 2021
Overall5food5service5ambience5

Delicious dining experience!

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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c
csk1
Memphis/West TN
14 reviews
Dined on July 1, 2021
Overall5food4service5ambience5

Located on the 2nd floor of the Hilton, bonsai offered my wife and I a much needed respite from our normal day-to-day. Service was outstanding, food was great, wonderful sake selection, and outstanding ambiance. Will definitely come back when we return in September! Also loved the fact they had real wasabi grated at your table.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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OT
vipOpenTable Diner
Dallas
12 reviews
Dined on June 30, 2021
Overall5food5service5ambience5

First I was like in a Hilton? Don’t let that fool you. Beautiful restaurant. Great view of the ocean. The food is out of this world delicious and amazing. Just order it and enjoy. Don’t ask questions unless you have a serious allergy. The presentation - everything. Five stars.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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BS
vipBruceS
Miami
37 reviews
Dined on June 25, 2021
Overall5food5service5ambience5

Service and food outstanding. Nice wine list. Everyone from front of the house to the kitchen works really hard to make sure of a first rate dining experience. Be very glad there’s a place of this high quality on Pensacola Beach. No fried food to be found here!

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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RF
ReeseF
1 review
Dined on June 25, 2021
Overall5food5service5ambience5

An absolute feast for the senses.
My souls thanks you.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review, Reese F. We look forward to serving you in the near future!

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EG
ExpectGreatness
Tallahassee
30 reviews
Dined on June 24, 2021
Overall3food5service3ambience2

We enjoyed the starter appetizer, two rolls, the halibut, and a glass of wine, all beautifully prepared and presented. The fresh horseradish was the best we have ever had. Grateful to be sat beside the window for the evening in order to see the beautiful view of the gulf. Lovely birthday dessert at the end of our evening made our gathering even more memorable.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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OT
OpenTable Diner
Birmingham
1 review
Dined on June 19, 2021
Overall5food5service5ambience5

Reserved a table for a party of 3 about two weeks in advance. The dinner was amazing and reserving it was hassle free.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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JA
JulieA
New Orleans
3 reviews
Dined on June 16, 2021
Overall5food5service5ambience5

Amazing food, kind service, wonderful experience. Formal dining but family friendly.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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OT
OpenTable Diner
Tallahassee
20 reviews
Dined on June 12, 2021
Overall5food5service5ambience5

The food and service were great! We had the pork belly appetizer, Tako Lobster ramen with squid ink noodles, and Halibut. It was all worth every penny. The portions are larger than you think so don’t order too much. Overall, we loved it and will be back.

Bonsai
Responded on July 13, 2021

Thank you kindly for your review. We look forward to serving you in the near future!

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EF
vipErinF
Kansas City
1 review
Dined on June 11, 2021
Overall5food5service5ambience5

This was our first time to Bonsai and the experience was phenomenal! Service and food was amazing! Highly recommend!

Bonsai
Responded on July 13, 2021

Thank you kindly for your review, Erin F. We look forward to serving you in the near future!

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OT
OpenTable Diner
1 review
Dined on June 11, 2021
Overall5food5service5ambience5
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