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Bonsai

4.5
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12 Reviews
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$50 and over
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Sushi
Located on the second floor of the Hilton Pensacola Beach, Bonsai offers an elevated, contemporary menu lined with fine Japanese cuisine overlooking the Gulf of Mexico. From hand-rolled ramen noodles to delectable Japanese A5 wagyu and top-shelf sake, Bonsai is a world-class experience like none other.

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Experiences

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Special menus

  • 8 course dinner with wine pairing

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     $220.00 per person
    Sep 4, 2020 only · Fri - Sat 5:00 PM - 9:15 PM
    Come enjoy an experience like no other with Chef Omar Tores. Watch him play with different gasses, liquids and elements to creat a very uniqe dinner. It will be paired with high end wines and cocktails to include Opus One.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
Social Distancing
  • Limited number of seated diners
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
What 12 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.8
service
4.6
ambience
3.7
value
Noise · Quiet
60% of people would recommend it to a friend
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DS
DurwardS
Washington DC
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Our evening at Bonsai was a wonderful dining experience! The food was presented with amazing attention to detail and artistry. The view of the Gulf was spectacular. The food and service were excellent! We especially enjoyed the Florida Citrus Roll, Applewood Smoked Tuna Roll, and A5 Wagyu Strip-loin.

OT
vipOpenTable Diner
Pinehurst
10 reviews
Dined on July 18, 2020
Overall3food3service4ambience4

Went as 2 couples for a date night. Decent food and good service with half view of ocean in small intimate setting but the price (food and wine) was expensive for the quality of food provided. Sushi was excellent, pork ramen was just ok and pork was slightly tough. for $40 a bowl it should be exceptional ramen. Wine list was very small with cheapest bottle being $60 to $2000. For such a small wine list, there were many bottles (at least half the list) that were extremely high priced and uncommon for the local area, even at higher end local restaurants.

Bonsai
Responded on July 23, 2020

Hello, thank you very much for dining with us and for providing some valuable feedback. We are thrilled to hear the atmosphere and charm of the restaurant was nice. We are, however, disappointed we dropped the ball with value and selection. We will be sure to pass this along to our team to address immediately, and we hope one day we have the chance to welcome you back for an extraordinary dining experience. -Bradley D.

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CD
CamdenD
1 review
Dined on July 17, 2020
Overall5food5service5ambience5

Out waitress was super nice, and very helpful as it was our first time going.

Bonsai
Responded on July 21, 2020

Hi Camden, thank you so much for coming to dine with us and for sharing some awesome feedback. We are simply thrilled to hear that your experience was outstanding, and it will be a highlight to let our team know they made a nice impression on you. We sincerely appreciate your patronage and look forward to welcoming you back again soon. -Bradley D.

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OT
OpenTable Diner
Tallahassee
3 reviews
Dined on July 16, 2020
Overall5food5service5ambience5

Great spot that we weren’t expecting in the Hilton. Pretty, nice view, modern and clean. Really tasty fresh food, but really expensive for what it was and we eat at nice restaurants a whole bunch. There’s something to be said for paying for convenience AND good food on Pensacola beach, which is scarce.

Bonsai
Responded on July 21, 2020

Hello, thank you very much for dining with us and for taking the time to leave some incredible feedback, and we are absolutely delighted we were able to exceed your expectations during your visit. We sincerely appreciate your patronage and kind words, and we look forward to welcoming you back again very soon. -Bradley D.

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JW
JessicaW
1 review
Dined on July 11, 2020
Overall4food5service5ambience5

Our waiter was great (I can’t remember his name though). The ambience and food presentation was definitely worth it. The only thing that would have made it perfect was if there was more of a view of the water.

OT
OpenTable Diner
1 review
Dined on June 26, 2020
Overall5food5service5ambience5

This is by far the best sushi I ever had. There’s nothing like it in Pensacola. The citrus roll, smoked tuna and pork ramen is a must have. Definitely going back!

Bonsai
Responded on June 30, 2020

Thank you from the bottom of our hearts for your outstanding feedback! We are overjoyed to hear that your meal with us at our new venture in paradise was exceptional, and we can't wait to let our kitchen team know they blew you away with a number of menu items. We sincerely appreciate your patronage and kind words, and we very much look forward to welcoming you back soon. -Bradley D.

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KS
KurtS
1 review
Dined on June 20, 2020
Overall1food1service5ambience5

The most expensive, absolutely tasteless ramen I have ever experienced.

Top level ingredients were used, with no umami. $40 for a bowl of mediocre ramen is just silly.

Bonsai
Responded on June 22, 2020

Hi Kurt, thank you for reaching out. We are very glad to hear that Sara made a great impression, and we look forward to letting her know. However, we are truly sorry that you had a negative dining experience. In an effort to always be improving, we will also be sharing your feedback with our kitchen team. We believe each and every guest deserves an extraordinary dining experience, and we wholeheartedly apologize this was not the case and hope we have the chance to welcome you back one day. -Brad

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OT
OpenTable Diner
1 review
Dined on June 12, 2020
Overall5food5service5ambience5

Absolutely amazing service and food.

Bonsai
Responded on June 16, 2020

Thank you so much for taking the time to review your dining experience with us. We are so happy to hear that you enjoyed a 5-star meal with us. We hope to welcome you back soon! - Carly

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KE
KE32561
Tallahassee
11 reviews
Dined on June 12, 2020
Overall2food1service5ambience2

The good things first: The server was very attentive without hovering. She was great.
The appetizer, Wagyu beef, was delicious. Not a lot of food, but very good flavor.

The not so good things: The restaurant is down a hotel corridor with rooms people stay in. It is a very odd location and was very hard to find. You go up stairs, around a corner, around another corner, down a hallway...it would be good to have better signs or an easier to locate entrance.
View wasn't what we were expecting for such a high cost dinner.
The nigiri and sashimi were okay. Not our favorite but okay. We had eel, salmon, tuna, snapper, etc. We wanted to try a variety to get a feel if this would be our new sushi spot. None of them really stood out as excellent.
The special sushi roll, hickory smoked, was a very pretty presentation. It comes in a glass dome with smoke in it. The taste, however, was too smoky. My husband compared it to eating a burnt stick. We weren't able to taste the sushi flavors at all. We had 2 pieces each but could not eat any more.

Overall, it is a new restaurant and hopefully they can work out the kinks and work out the flavors/food to be more what people will expect for the prices. We spent over $200 on dinner for two and would not recommend it.

Bonsai
Responded on June 16, 2020

Thank you so much for taking the time to review your dining experience with us, KE32561. We’re so sorry you had a negative experience in our restaurant and would love the chance to address your concerns. We apologize that the meal was anything short of extraordinary for you and we will share your comments about our location and signage with the rest of our team. If you would like to share additional feedback, please connect with us directly. We hope to hear from you soon. - Carly

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OT
OpenTable Diner
Indiana
1 review
Dined on June 10, 2020
Overall4food4service4ambience3

The food is good quality, With some dishes reaching the level of fine dining. But I felt the Ramen was overpriced and uneven quality. Also, the location is really strange for a high-end restaurant. It’s pretty clear that the room used to be some sort of hotel lounge. Having said that, we will be going back because the food was overall pretty tasty.

Bonsai
Responded on June 16, 2020

Thank you for taking the time to share your recent dining experience at our restaurant. We are so glad you found the food to be excellent quality and that you enjoyed your dishes. We are sorry you found the location to be strange and the Ramen was not satisfying. We would certainly like to learn more about that. Your feedback is very valuable to us as we work to be better each and every day. We are pleased that you enjoyed your time with us and hope you return again soon. - Carly

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OT
OpenTable Diner
Charleston
2 reviews
Dined on May 30, 2020
Overall3food4service4ambience4

It has fancy expensive food in a hotel suite. Weird setup but yummy food. I just wanted more food after I got my $150 bill. Worth trying for the novelty of it but I wouldn’t go again.

JA
vipJackieA
Atlanta
1 review
Dined on May 30, 2020
Overall5food5service5ambience5

Went here for my birthday. Our waiter, Keith, was great. He explained everything on the menu, gave recommendations, and was very attentive. The food was unreal. The artistry and taste were worth the money. Highly recommend the waygu beef appetizer and the smoked tuna roll. Don't say no to the green tea gelato for dessert! Definitely get there early to have a cocktail outside while you watch the sunset and make sure you make a reservation.

FAQs

Bonsai is rated 4.5 stars by 12 OpenTable diners.

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