Arrived for a get together with friends. Enjoy this spot! Had an unpleasant experience initially with an impatience and abrupt waitress who, when attempting to let her know she was coming across rude, cut me off and offered to get the manager. The manager was great! We had decided anyway to move outside where there was live music and great weather. The nights prior had been extremely cold. She promptly moved us all outside and provided a new waitress that was very friendly and relaxed. My bf and I came in from out of town and this was all about great food and great friends. Enjoyed the music and the ambiance out on the patio!
I took my boyfriend to Bonnie Ruth's for Valentines Day - they had a great menu and I had been wanting to try the restaurant.
It did take a while to get seated (although we arrived about 10 minutes early for our reservation, but we sat at the bar and had a drink).
Once we were seated the waiter appeared once to see if we were ready to order, however we were mid-conversation and had not looked at the menu and already had full drinks we brought from the bar. That was the last we saw of him for about 30 minutes and we made a point to know everything we wanted in case he showed back up so we could order promptly this time.
After that 30 minutes had passed and we had not received any food, one of the managers came over and asked how we were doing and we must have looked anxious because she quickly caught on to the fact that we were not having the most pleasant time there - we had not had an order taken for our appetizer, and the amuse bouche and glasses of champagne offered with the VDay menu was never delivered... she was very quick to make corrective actions and throughout the rest of the meal both her and her co-manager checked in with us regularly to make sure everything was going smoothly. They were even kind enough to comp some of our earlier drinks.
I definitely understand when restaurants and retail locations get behind during crazy occasions and greatly appreciate (and will overlook those lapses) when someone goes above and beyond to take corrective actions to make sure the visit was memorable... and it definitely was! I'm glad we chose Bonnie Ruth's and I will definitely be visiting again as the food, drinks, and environment were all great!
Good food and service. Musician excellent!!!
This was a Valentine’s day date. There was a limited menu so it was a bit surprising how slow the service was. The champagne toast arrived in dirty glasses but this was addressed by the waitress with appropriate apologies. Business was brisk but there there was never more than a few people waiting to be seated and they didn’t wait long ( our table was in eyeshot if the door). Yet the service was painfully slow throughout the entire nite. Our reservation was at seven and we weren’t done until after nine. To be clear, we were not in a hurry but two hours and twenty minutes is a bit long for dinner (to my thinking anyway).
The food was outstanding and, not withstanding the pace, the service was excellent. I highly recommend the restaurant.
Went for Valentine's day dinner and wasn't aware of the fixed menue. We had an 11 year old with us and she wouldn't eat anything on the fixed menu. We were going to leave but manager on the fly agreed to do a pizza with dessert - meal was great!
The place in DFW for mussels and french fries. It’s straight out of a Parisien bistro.
This restaurant is just what the name says: a neighborhood bistro. It's great for dinner for two, with friends, or family. The good is delicious, never had a bad meal. Love the Steak Frites (their fries are so good!), it comes with a small portion of salad. I also like that everything is served on one plate, the way I eat at home. This is like eating at home without the mess, and you don't have to clean up. Pepper crusted filet is wonderful (I like it with their potato celeriac, perfect pairing); pork chop, chicken paillard, spaghetti Bolognese, spicy shrimp pasta, all great. Penne pesto and pear and goat cheese salad are also not to be missed. And save room for dessert because their cakes are the best thing this side of gramma's. Pizza, burgers, ham and cheddar sandwich, the best French onion soup: this is also a great stop for lunch. Then, of course, there is breakfast and brunch, and mimosas! When the weather is nice, Bonnie Ruth's has THE BEST patio in Frisco. Our favorite restaurant, by far.
Chicken pillars one of my favorites and BR is the only place my husband will order duck...he loves it. Service was outstanding.
My wife and I started a fun weekend by having dinner here. The service was great from beginning to end. I had the spaghetti bolognese and my wife enjoyed the pan sautéed Alaskan salmon. They were great dishes in preparation for what the restaurant is really known for - desert. The deserts come in large sizes and are delicious. You will not leave hungry.
Food was very good, but service was very slow. Also had a very loud table next to us. We go here a lot, but this was not our best experience.
Waited at reception for almost 10 minutes before being greeted and seated. Language challenges with the wait staff. Some items we ordered were delivered in wrong sequence or forgotten entirely. When we did get food, it wasn’t horrible, but the overall experience wasn’t positive. Won’t return.
Nice place. European flavor. The patio looks fantastic, can’t wait to give it a try!
Great food and service!
With varied needs, Bonnie Ruth
fulfilled all of them. Fish, Chicken, steak and great
cocktails. Great service and moderately priced. Would
Great lunch and service!