Bob Chinn's Crabhouse - Wheeling

Bob Chinn's Crabhouse - Wheeling reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   SONIA VIP

   Chicago32 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the food. The only place that I eat fish. Great place.
   

   Bob Chinn's Crabhouse - WheelingResponded 1 day ago

   Thanks for the feedback, SONIA! We're thrilled to hear that you love our crab cakes and that you enjoy our fish dishes. We strive to provide a memorable dining experience for all our guests. Your positive remarks about our food and service are much appreciated. We hope to see you back at Bob Chinn's Crabhouse - Wheeling soon.
   

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2. a

   adam VIP

   Chicago9 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love bob chinns. Its not cheap, but the food is always fresh and yummy everytime.
   

   Bob Chinn's Crabhouse - WheelingResponded 1 day ago

   Hey adam, Thank you for your kind words about Bob Chinn's Crabhouse - Wheeling. We're thrilled to hear that you love our fresh seafood and yummy food. We understand that our prices might be a bit higher than you're used to, but we assure you that we only offer the finest ingredients and the highest quality. We appreciate your feedback and look forward to serving you again soon.
   

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3. J

   Jenny

   Chicago12 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bob Chinn's is a family favorite of ours. We love the fresh options and our server was amazing. He really took care of us.
   

   Bob Chinn's Crabhouse - WheelingResponded 1 day ago

   Hey Jenny, Thank you so much for your kind words! We're thrilled to hear that Bob Chinn's is a family favorite and that you had a great experience with our service. It's always our goal to provide fresh and delicious options for our guests, and we're glad to know we hit the mark for you! We look forward to serving you again soon.
   

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4. R

   ROBERT VIP

   Chicago22 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   A very dated restaurant that has changed ownership or management. Not sure which. But you can tell the attention to detail and overall quality has suffered.
   

   Bob Chinn's Crabhouse - WheelingResponded 3 days ago

   Dear Robert, Thank you for your feedback and for visiting us. We wanted to kindly clarify that our ownership and management have not changed — we remain under the same leadership that has proudly operated the restaurant for many years. We truly appreciate your observations and take all guest feedback seriously as we continuously work to maintain and enhance the quality and experience that our guests expect and deserve. We hope to have the opportunity to welcome you back again and provide you with a five-star experience. Thank you again for your visit and support
   

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5. S

   SONIA VIP

   Chicago32 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had Halibut which was delicious. The server was Kathy who is great. Enjoyable dinner.
   

   Bob Chinn's Crabhouse - WheelingResponded 5 days ago

   Hello SONIA, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our Halibut and found our service to be enjoyable. We strive to provide our guests with a memorable dining experience, and your feedback is a testament to our efforts. We look forward to welcoming you back to Bob Chinn's Crabhouse - Wheeling soon.
   

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6. S

   Shelley VIP

   Chicago18 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I haven't been back to Bob Chinn's since before the Pandemic. The food was just as excellent as it always had been. Our waiter was wonderful, attentive, knew just the right time on everything and really did a nice job. Kudos to him! I must say, the dish I always order there was just as fabulous as I had remembered and the portions was just as generous as before. The price, however, nearly doubled! Yikes!
   

   Bob Chinn's Crabhouse - WheelingResponded 5 days ago

   Thanks for visiting us, Shelley! We're thrilled to hear that you enjoyed your visit to Bob Chinn's Crabhouse - Wheeling during these uncertain times. It's wonderful to know that our food and service met your expectations, even during these challenging times. We appreciate your kind words about our attentive service and delicious dishes. We also note your feedback about the price. We strive to provide the best value to our customers, and we understand that it might not be for everyone. We're glad that you found the portions generous and the overall experience satisfying. We hope to see you again soon!
   

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7. M

   Mary

   Chicago11 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a wonderful experience! Love! Love! ……the Mediterranean Sea Bass!
   

   Bob Chinn's Crabhouse - WheelingResponded 6 days ago

   Thanks for visiting us, Mary! We're thrilled to hear that you always have a wonderful experience at Bob Chinn's Crabhouse - Wheeling. We're delighted that you love our Mediterranean Sea Bass and that you found our food, service, and value to be top-notch. We appreciate your kind words and look forward to serving you again soon!
   

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8. C

   Corrine

   Chicago2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our servers were awesome, attentive and polite. Food was awesome as usual.
   

   Bob Chinn's Crabhouse - WheelingResponded 6 days ago

   Hi Corrine, Thank you so much for the kind words and for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your lunch and that Art—and his fellow team member—helped make it a memorable one. We’ll be sure to pass along your compliments to both of them! It means a lot to us that you highlighted not only the food and service but also the welcoming and attentive atmosphere. We're honored to be considered a neighborhood gem and look forward to welcoming you back again soon.
   

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9. D

   David VIP

   Chicago29 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   First visit was in 1988 when Bob had this place hopping with 2 hour wait times and those days lasted for many years. Since management changes over the years and the passing of Bob the place has never been the same yes we come here but from reservations to food it’s absolutely not the same. Prices are so out of touch to make up for the losses that it’s crazy. Having lunch 2 days ago the salmon BV was so overcooked the food is OK but nothing to brag about. Lunch for 2 get ready to pass $100 and Dinner for 2 if you have 1 cocktail will exceed $150. Those prices are 100% Without KCL or Lobster. Sad situation in an ever changing environment
   

   Bob Chinn's Crabhouse - WheelingResponded 5 days ago

   Dear David, We want to take a moment to clarify that our ownership and core management team remain the same. While the passing of Bob was a profound loss, our commitment to upholding his legacy remains stronger than ever. Since the pandemic, the dining environment has undeniably changed industry-wide. In response, we’ve implemented new efficiencies, including our reservation system through OpenTable, which has greatly improved guest flow and eliminated the long wait times of the past. While the energy may feel different without the lines out the door, this change has been made to enhance guest comfort and service consistency. It’s important to share that pound-for-pound, we offer fresher seafood at more competitive prices and we source daily and maintain a relentless focus on quality—
   

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10. M

    Mary VIP

    Chicago4 reviews

    5.0

    Dined on April 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fabulous meal as always! We were celebrating Easter early
    

    Bob Chinn's Crabhouse - WheelingResponded on April 22, 2025

    Thank you so much, Mary! It’s always so nice to see you again. We’re thrilled you enjoyed your Easter celebration with us and had a fabulous meal. Looking forward to welcoming you back again soon!
    

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