Bluegrass BBQ Windsor

3.8
261 Reviews
£25 and under
Barbecue
Situated directly opposite Windsor Castle. With a passion for Real American BBQ, it is our quest to bring the genuine flavours of the Southern States to the UK.

For lunch & dinner we serve our smoked meats, all cooked the true American way which means our BBQ pitmasters work around the clock to ensure the 'cue we serve when our doors open is the best you will find - it takes nearly 48 hours of loving care and attention to perfect each of our smoked meat cuts.

For breakfast, we serve up freshly made-to-order American pancakes with delicious toppings, as well as fully loaded smoked breakfast plates.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 261 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.8
food
3.9
service
3.8
ambience
3.6
value
Noise · Moderate
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KL
KayL
1 review
Dined on January 3, 2022
Overall4food4service4ambience3

Food for the mains was good although vegetarian option limited.
Desserts were a little disappointing, but on the whole enjoyed the evening and the food

SN
SimonN
Berkshire
2 reviews
Dined on December 30, 2021
Overall4food4service5ambience5

Place could do with a bit of a spruce up, toilets updating and painting/decorating. Apart from that, very pleased. Staff were fantastic, friendly and helpful. Will be visiting again.

Bluegrass BBQ Windsor
Responded 6 days ago

Thanks for the feedback. Everything was brand spanking new and fully decorated when we opened back just a couple of years ago but we will look into it for sure! So glad you enjoyed your visit and had great service, we'll let the team know your comments! Thanks and see you soon.

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AS
AS14
London
9 reviews
Dined on December 29, 2021
Overall4food5service4ambience3

We went on a quiet night so there wasn’t much atmosphere. The service was friendly and the food was great.

DN
DebbieN
Essex
1 review
Dined on December 24, 2021
Overall3food3service3ambience2

Food was OK, but pricey for quality. Some items missed from order and had to wait.
Service was OK also, but not the quickest.
Wouldn't go again.

Bluegrass BBQ Windsor
Responded 6 days ago

Sorry to hear this. All our meats are slow-smoked for up to 18 hours in our authentic smokers, imported from the USA. We have been short-staffed at times recently due to Covid, often with very little notice, like most of the hospitality industry right now. But we've been working hard to try not to let that impact service. We've won awards for our American BBQ so we do hope you come back again!

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F
Foodie
1 review
Dined on December 24, 2021
Overall2food2service2ambience2

Unfortunately I’m going to have to leave a less than satisfactory review. I’m unsure whether they were understaffed due to covid but the service we received took ages, and when one dish arrived it was cold. there were only 2 other tables in the restaurant at the time. I have been here before when it’s extremely busy pre covid and it was great.

Bluegrass BBQ Windsor
Responded 6 days ago

Thanks for your review, and apologies that we didn't deliver the service we should have. Thank you for bringing it to our attention & we'll review. Like the whole hospitality industry, we've been hit by staff shortages due to covid, but it shouldn't have impacted your experience. We apologise. (Sometimes even if the restaurant looks quiet, we can have groups in the upstairs rooms / lots of take away orders in, but even so, service should be (& usually is)on time & hot. Hope to see you again.

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CW
ChrisW
Lancashire
1 review
Dined on December 22, 2021
Overall3food3service4ambience3

We enjoyed our experience as the meat was tasty but sadly the meals didn’t live up to expectations as my Daughter’s chicken & waffle had a shop bought waffle that was too dry to eat and was missing the bacon advertised on the menu for the dish. My Pork belly was tasty but was missing the crunch part of the meal and My Husbands brisket was missing string onions so each dish had a missing item and at £15-£18 a dish it is not acceptable. We were not offered any sauces either to complement the meals as advertised in the menu.

Bluegrass BBQ Windsor
Responded 6 days ago

Chris, really sorry to hear this. Not as it should have been! Everything should be delicious and as advertised and I can only apologise if there were missing items with your order and you didn't get sauces. I hope the team brought them all to you swiftly when the mistake was highlighted and compensated you on the day. We do hope you give us another go. We recently won 'Best American BBQ Smokehouse, UK' at the Food and Drink Awards 2021, so your visit should have been a great experience.

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AB
AlanB
London
1 review
Dined on December 21, 2021
Overall5food4service5ambience5

Staff very friendly and welcoming food good & music great

SL
SueL
Berkshire
1 review
Dined on December 19, 2021
Overall3food3service4ambience3

Have eaten here previously and had good experiences but unfortunately the food was extremely salty on this occasion and we were the only people in restaurant so wasn’t busy

Bluegrass BBQ Windsor
Responded 6 days ago

Thanks for bringing to our attention, Sue. We will look into this. All our food should be well seasoned but certainly not overly salty. We will investigate. Thank you.

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CW
ChristinaW
1 review
Dined on December 18, 2021
Overall5food5service5ambience5

We was settled straight away having booked online. Ordered drinks and food which all came quiet quickly and was absolutely love tasty food the burnt ends are to die for yum

Bluegrass BBQ Windsor
Responded 6 days ago

Thanks for the review! Hope to see you again soon.

Report
JH
JamesH
1 review
Dined on December 11, 2021
Overall2food3service3ambience1

So we got there and told to sit upstairs next to a guy coughing his lungs up…. Great! Covid masks didn’t seem to be a thing when staff or people walking about. Tables sticky and not cleaned well, chairs uncomfortable and to top it off when the food came out things were over cooked and oozing with oil dripping out. Onion rings don’t think they could have been cooked anymore to bite them and have a mouth of oil.
Pretty poor restaurant in our opinion given the reasons.

TS
TanyaS
1 review
Dined on December 11, 2021
Overall5food5service5ambience5

Food was really nice, service was perfect, staff really nice and friendly.
Can't wait to go back

GW
GregW
London
1 review
Dined on December 6, 2021
Overall5food5service5ambience5

Amazing service and such good food, a really great overall experience

Bluegrass BBQ Windsor
Responded 6 days ago

Thanks for the review!

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l
louiseg
Berkshire
1 review
Dined on December 5, 2021
Overall5food4service5ambience4

It was our first time in here and we found it to be really friendly , good food very chilled definitely worth a visit finished our day off after visiting the castle

Bluegrass BBQ Windsor
Responded 6 days ago

Thanks so much!

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N
Nigrex
Liverpool
2 reviews
Dined on November 27, 2021
Overall5food4service5ambience4

Extremely friendly and helpful members of staff. Couldn't do enough to help. Good enjoyable and good portions. Thanks.

Bluegrass BBQ Windsor
Responded 6 days ago

Thanks so much for the review.

Report
KW
KellyW
1 review
Dined on November 25, 2021
Overall2food2service2ambience3

Cold sides no bacon in order beer not great. Food OK but not the hottest.

OT
OpenTable Diner
1 review
Dined on November 19, 2021
Overall5food5service5ambience5

Awesome food brilliant service and a great evening

NJ
NickJ
Berkshire
1 review
Dined on November 19, 2021
Overall5food5service5ambience5

Loved it. Top grub and awesome service and fantastic value for money

OT
OpenTable Diner
1 review
Dined on November 15, 2021
Overall4food5service5ambience3

food is always amazing here, however on this visit the restaurant was very cold and ruined the ambience. all 4 of us ate with our coats on.

Bluegrass BBQ Windsor
Responded 6 days ago

Sorry to hear that, thanks for letting us know.

Report
Z
Zzaa
London
1 review
Dined on November 13, 2021
Overall4food5service3ambience4

Great food, but small portions for the price and food took a while to arrvive.

L
Lizzie153
Berkshire
5 reviews
Dined on November 6, 2021
Overall2food2service2ambience2

Not very welcoming, food was very disappointing, ok if you like a ton of chips but meat was poor and small in portion , draft beer had a strange taste not like Budweiser
Service was poor and no atmosphere
First and last time at Bluegrass

a
alessiac
London
3 reviews
Dined on November 1, 2021
Overall5food5service5ambience5

Amazing quality and speedy service, definitely recommended

CS
ClaytonS
1 review
Dined on October 30, 2021
Overall5food5service5ambience5

Just superb. Food, service and value for money all excellent. Loved it!

AY
AntheaY
Berkshire
2 reviews
Dined on October 30, 2021
Overall5food5service5ambience5

Good beef and pork belly. I sat on first floor. Nice view.

OT
OpenTable Diner
London
1 review
Dined on October 30, 2021
Overall5food5service5ambience5

Food tested great and the desserts were lovely

R
Robbie
Berkshire
1 review
Dined on October 29, 2021
Overall4food4service5ambience4

A really great place to eat. Loads of choice and excellent quality food.

SH
StephanieH
Orlando
1 review
Dined on October 27, 2021
Overall5food5service5ambience5

Really lovely restaurant and fantastic food. The staff were helpful and friendly.

SM
SMCE
London
2 reviews
Dined on October 23, 2021
Overall3food1service3ambience3

Food was luke warm, dry and poorly presented.

CH
CharlotteH
Berkshire
1 review
Dined on October 20, 2021
Overall5food5service5ambience5

Lovely meal reasonable price would visit again. Food was so tasty

PA
PAULAB
Berkshire
1 review
Dined on October 20, 2021
Overall5food5service5ambience4

Warm welcome and delicious food, will definitely go again.

OT
OpenTable Diner
Surrey
1 review
Dined on October 16, 2021
Overall1food1service1ambience1

So disappointed with the whole experience. We sat downstairs and it was freezing cold. Food was bland, nothing special. Sides were cold. We were in and out in 30 minutes. Such a shame. Would not recommend and will not be returning.

KM
KarenM
1 review
Dined on October 16, 2021
Overall4food4service4ambience4

Great choices and reasonably priced. Love the Baby back ribs!

BA
BubblesAndBeans
Berkshire
1 review
Dined on October 10, 2021
Overall3food2service3ambience4

The menu looks great if you like American diner food. There is a great variety and choice for everyone. Unfortunately the finished product wasn’t great. I had a good chicken wrap and nachos however, the onions were stringy in the burgers and onion rings which were also overcooked. The burgers were over cooked but the fries undercooked. Overall not a great experience.

B
Badboy
1 review
Dined on October 6, 2021
Overall2food1service3ambience1

Sat a metre away from another table. Cant even have a conversation. Tables too close together. Wings tasted like tesco pre-cooked bbq wings.

OT
OpenTable Diner
Berkshire
1 review
Dined on September 26, 2021
Overall3food3service2ambience4

The food as such was fine, I had brisket, burnt ends and fries, but the fries were clearly reheated and pretty much on the crispier side of being edible. There were no condiments being offered, and I had to specifically ask for some. Service was indifferent but timely. In total, I would say it was not value for money.

KJ
KimJ
Berkshire
1 review
Dined on September 21, 2021
Overall2food1service3ambience3

Loved this place last time we went to Windsor and couldn't wait to go back , but what a dissapointment ,plate was filled with chips ,you had to look very hard to find the pulled pork there was only 2 fork fulls very poor portions ,would not be returning there unfortunately

SV
SanjeevV
1 review
Dined on September 18, 2021
Overall5food5service5ambience5

The food was absolutely amazing, fried chicken wings and beef brisket were just mouth watering. Very friendly staff as well.

A
Anne
Dorset
1 review
Dined on September 12, 2021
Overall2food1service3ambience2

Did not even eat my food
I will not be returning

I
Izzy
1 review
Dined on September 12, 2021
Overall3food2service4ambience3

Very good service, staff were friendly and on hand at all times, good atmosphere and pleasant level of music, food could have been better though, meat very dry, average overall, good for families as menu choice is reasonable

H
Highlands
London
1 review
Dined on September 9, 2021
Overall5food5service5ambience4

Our second visit here, always make a point of booking a table when we're up Windsor direction.
It never fails to disappoint, the staff are always welcoming and friendly, nothing is ever too much trouble.
The food is out of this world! Flavours are on point and it all just melts in your mouth, definitely worth the money.
Location wise it's easy to find and you get a fantastic view of the castle. Looking forward to our next visit, keep up the brilliant work you all do. Thank you again. Sarah and Dave

LD
LesleyD
Orlando
6 reviews
Dined on September 8, 2021
Overall4food4service4ambience4

Nice restaurant for a laid back meal. Location really good right opposite the castle. Food good value for money and serviced rustic on tin plates which added to the theme

FAQs

Bluegrass BBQ Windsor does offer delivery in partnership with Deliveroo.

Bluegrass BBQ Windsor is rated 3.8 stars by 261 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.