Blue Moon Taphouse

3.1
15 reviews
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$30 and under
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American
Blue Moon TapHouse was born from the creative inspiration of bringing craftsmanship to life. The menu marries the art of cooking with the art of beer in an open kitchen. The Tavern features live music and authentic art by local artists. The TapHouse boasts 22,550 square footage and connects Waterside Drive to the Elizabeth River waterfront in the heart of downtown Norfolk, Virginia. Blue Moon TapHouse at Waterside District features three unique dining and entertainment experiences throughout the venue. The tavern area, with comfortable, booth-style seating, features a custom designed circular bar serving a collection of featured beers on tap, a stage for intimate, live music performances and an outdoor patio. From the tavern room, the venue flows into a dynamic, central area that opens up to a high, vaulted ceiling with a large skylight and a significant, exposed kitchen for one-of-a-kind dining experiences.
What 15 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.1based on recent ratings
2.8
food
3.1
service
3.8
ambience
2.8
value
Noise · Moderate
33% of people would recommend it to a friend
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MM
Richmond
1 review
Dined on June 22, 2019
Overall 2food 2service 1ambience 3

Overall underwhelming experience and wouldn't recommend. Waiter was unattentive, food came out at different times, incorrectly and overall just greasy and unappetizing. We had to hunt down our waiter and ask for everything, drinks, water refills, silverware. Checks were all wrong and had additional unordered items. I could understand if they were busy but there weren't that many other tables in the restaurant. Save your time and try one of the other awesome Waterside spots instead!

OT
Richmond
1 review
Dined on June 16, 2019
Overall 2food 2service 3ambience 4

Didn’t have two menu items available

FG
1 review
Dined on May 26, 2019
Overall 4food 3service 2ambience 5

First time there, it was awesome. Not sure if our server was new but she didn't know much about the menu. She disappeared when we had questions. Overall I loved the place.

OT
Richmond
1 review
Dined on May 25, 2019
Overall 2food 2service 1ambience 4

We had a reservation and arrived about 10 minutes early. We decided to try to sit outside since the weather was nice. The hostess offered us a table right next to the stand, and we asked if we could get a table out on the patio to overlook the water. They said yes and it would be a 20 minute wait which we didn’t mind. We decided to go up to the bar to get some drinks as we wait.

The bartenders didn’t even acknowledge us or ask what we would like until I asked about 10-15 minutes later if we could order some drinks. Mind you I know bartenders can be busy with other orders but I’m not sure where the disconnect was on even acknowledging new customers and saying I’ll be with you shortly.

We finally get called for our table and the hostess tried to seat us RIGHT NEXT TO THE STAND AGAIN. We told them that we waited 20 minutes for a table on the patio and there are about 4-5 tables open on the patio that we saw while we got our drinks. Thankfully she did seat us at one of the open tables.

The next kicker still has me laughing. My husband decides to order the tuna tacos. Our waiter comes back and tells us that the “chef is not taking any tuna orders for 2 hours.”...... Hm. We asked if they ran out and the waiter says no, the chef just decided to stop taking the orders. There is no way that they are receiving a shipment of tuna on Saturday night at 8pm at this point. It was total B.S. that a decision like that was made for no explanation since they did not run out.

The only thing we enjoyed about coming here was enjoying our drinks (when we finally got served) and the view of the water. That’s it.

JM
1 review
Dined on May 25, 2019
Overall 2food 1service 5ambience 3

This place was awful. I went on Memorial Day weekend and they were out of their own beer. How the hell are you out of your own beer on one of the weekend that kicks off the summer ? Also, I asked for my burger medium rare and it came burnt. A friend order the fish and chips and got two small super soggy pieces of fish. His stuff was sent back. My brother ordered an $11 dollar bacon appetizer that promised thick cut pieces of bacon and he got 4 shriveled up thin super soggy pieces of bacon. The manager took off both meals that were sent back, but not once did they come to the table. Thankfully our waitress was incredible and you could tell she was embarrassed and stressed. She was the only reason I didn’t give you guys 0 stars.

RH
1 review
Dined on May 24, 2019
Overall 1food 3service 1ambience 3

Our waitress could barely be bothered to serve us and was MIA most of our meal. The food was overpriced and underwhelming. Even when we went to a manager to ask to pay our bill because we couldn't find our waitress, he didn't stop the conversation he was having with another waiter and left us standing there until he was done. Will not be back and will not recommend.

NC
Richmond
1 review
Dined on May 12, 2019
Overall 4food 2service 4ambience 4

Overpriced for tiny servings (specifically the fish and chips). Fries were cold. Service was great, though.

G
Washington DC
1 review
Dined on May 12, 2019
Overall 1food 1service 1ambience 1

Normally, I love this place and have enjoyed eating there on several occasions. The experience had always been enjoyable. On Mother’s Day, I had made reservations, written the email to the appropriate person, and was excited to have brunch there. We arrived a bit early and waited. We told the hostess our name and were told that we were not on the list. After a few questions, I told the hostess that I received a confirmation text. I showed her the text and she said that was the wrong reservation for the brunch. That was it, there was no apology or any type of explanation as to what could have happened. Very disappointing experience and we will never be back there. I had to give a rating to write a review but there was nothing to rate except the hostess experience.

R
Washington DC
1 review
Dined on April 27, 2019
Overall 3food 2service 3ambience 4

Great location and ample space. Updated tech - good for watching sports. Food was complicated and pretentious. Roast beef sandwich was difficult to manage and 'fish & chips' was perfect as a light snack. Presentation was FB post-worthy. Beer seemed authentic.

LL
1 review
Dined on March 30, 2019
Overall 2food 4service 1ambience 2

I have mixed emotions about this one because it’s a great place to drink and 2 because the service is so slow we waited 30+ minutes to get the check and 45+ for food

SO
1 review
Dined on March 20, 2019
Overall 4food 4service 4ambience 4

The service was great, & the food was great. But we were very dissapointed that you no longer have cheese curds. And I got fish & chips, and was dissapointed with how small the fish was. And I feel like it’s a little overpriced.

BD
Raleigh
34 reviews
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

We really enjoyed and will return hopefully before the next MEAC tournament. Your rich beer flavors are outstanding and food is quite tasty!

BD
Raleigh
34 reviews
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

MEAC visit and we love the facility, food and atmosphere. Our server was on point and paid attention to our pace and ensured everything went well.

We’ll be back!

DJ
Richmond
3 reviews
Dined on March 2, 2019
Overall 2food 3service 4ambience 1

It is poorly designed for a dining experience. It's meant to be a bar and nothing else. It is extremely loud and most of the dining is tall bar top tables. The staff wasn't adequately trained and didn't even know what flavors of Blue Moon were offered.

PC
Richmond
1 review
Dined on March 2, 2019
Overall 2food 2service 2ambience 5

The portions of food were very small. My sons Alfredo came out lukewarm. I ordered a bacon cheeseburger and it had no bacon on it. The fish only came with two small pieces. Overpriced