Blanco Cocina + Cantina - Oak Brook

Blanco Cocina + Cantina - Oak Brook 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. D

   David

   Chicago1則評論

   2.0

   在2天前用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 4
   4. 氛圍 1

   The chairs were uncomfortable. The place was very loud couldn’t hear the people across the table talking to us let alone the person next to you talking just was not a very good experience. The food was not good. The waitress was very nice though.
   

   Blanco Cocina + Cantina - Oak Brook已在1天前回覆

   Hi David, thank you for your feedback as this only helps us creative a better experience for our guests. We are sorry that we missed our mark on ambiance and food. On the weekends we do have our music at a more dinner scene level, but we are always more than happy to adjust to the comfortability of individuals. With our twist on Sonoran style Mexican food, we like to put our own flair on this concept, could you provide us with more information on what you had for dinner? We would love to have you back in our establishment for you to try our many other options, we recently added new items to our menu and would love for you to try them. If you may send us further information and an email address, we would like to send you over a gift card that you could use on your next visit. Thank you.
   

   請問這對你有幫助嗎？

2. H

   Heidi

   Chicago1則評論

   3.0

   在3天前用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 4

   The food was average. I understand it was Mother’s Day weekend, so it was pretty busy, but we didn’t get our appetizers before our entrées. The waitress was nice but didn’t come around often to refill our drinks, etc. Overall, I’m not sure if I would want to come back
   

   Blanco Cocina + Cantina - Oak Brook已在1天前回覆

   Hi Heidi, thank you for your feedback and we can see that we missed our mark on food and service. We always try our best to collectively accept the feedback we receive to improve. May you provide is with more feedback on your experience? We would love to have you back in to dine with us and make sure you receive the excellent service that you deserve. Thank you.
   

   請問這對你有幫助嗎？

3. B

   Bee

   Chicago15則評論

   2.0

   在4天前用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 4
   4. 氛圍 4

   Great ambiance and ok service. They do not understand how to accommodate those with food allergies and gluten intolerance.
   

   Blanco Cocina + Cantina - Oak Brook已在1天前回覆

   Hello Bee, we are sorry to hear that you were not provided with enough information on our dietary restriction options. We take pride in our scratch kitchen concept, and we are always more than happy to adjust to each entree that is being received from our guests. If you would like to send us an email at your earliest convenience that way we can make you a reservation and make sure a manager stops by to say hello and walk you through our gluten free/celiac options. Thank you.
   

   請問這對你有幫助嗎？

4. P

   Patricia VIP

   Chicago199則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We love Happy Hour at Blanco! The food is delicious and the service is great. 😊
   

   Blanco Cocina + Cantina - Oak Brook已在4天前回覆

   Hi Patricia! Thank you so much for taking the time to leave us this review! Tuesday is all day happy hour!! You'll have to come by one of those days! Have a great day!
   

   請問這對你有幫助嗎？

5. V

   Vickie

   Chicago19則評論

   5.0

   在2025年5月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great appetizers, drinks, and food!!! No pictures because we gobbled everything down too fast!!!
   

   Blanco Cocina + Cantina - Oak Brook已在4天前回覆

   Hi Vickie! Thanks so much for taking the time to leave us this awesome review! Sounds like you'll have to come back again for some photos!
   

   請問這對你有幫助嗎？

6. R

   Rakesh

   Chicago5則評論

   5.0

   在2025年5月4日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great food, service was ok though the server was very nice
   

   Blanco Cocina + Cantina - Oak Brook已在4天前回覆

   Hi Rakesh, Thanks for taking the time to leave us some love! Have a great day!
   

   請問這對你有幫助嗎？

7. A

   Alisa VIP

   Chicago3則評論

   2.0

   在2025年5月4日用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 2
   4. 氛圍 1

   Did not have the best experience. We had a reservation and still had to wait 20 minutes to be seated. The table was sticky, obiviously not cleaned. We went there for their Cinco De Mayo specials and the waitress didn't even mention them to us nor did she bring us the menu until we requested it. Their special for the margarita tree was $60-70 and only came with 4 margaritas which is hilarious since their normal margarita is $15 so you get no savings from ordering the tree. The waitress forgot to take our entree order until we had to remind her that she never took it. When we finally got our food the waitress came back and started clearing off our barely eaten plates. I had to grab the plate back from her. She then came back with our check, didnt once ask if we wanted a refill on drinks or to look at a dessert menu. Basically just pushed us out of our table with our barely eaten food. Didn't offer to get us to-go boxes until we had to request them. We probably waited longer to be seated then to actually be seated at our table. I would have preferred going to chipolte over this place.
   

   Blanco Cocina + Cantina - Oak Brook已在4天前回覆

   Hi Alisa, I'm so sorry for this experience. We clearly missed the mark all the way around. I do want to say thank you for your feedback as it helps us grow and learn. I would hate for this to be your last visit with us. I would love to make it up to you by sending you an e-gift card for your next visit. Please let me know a good email to send one over. Thank you again. Have a great day!
   

   請問這對你有幫助嗎？

8. A

   Albert VIP

   Chicago14則評論

   3.0

   在2025年5月3日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 3

   Waited 20 to be seated for our reservation while a number of tables were empty. When I inquired about the wait and tables open, person who seated us replied, they were giving servers a break between tables?????? WTF
   

   Blanco Cocina + Cantina - Oak Brook已在4天前回覆

   Hi Albert, I'm so sorry to hear about that. There is a method to the madness on busy days but you're not here to learn about that, you were here to enjoy yourself!! I was able to speak to the host who you spoke with. Your review has allowed me the opportunity to do so. For that I am very thankful. It looks like you were disappointed in the food an ambiance too. Is there more you can share with me about that? Your feedback is greatly appreciated.
   

   請問這對你有幫助嗎？

9. H

   Henri VIP

   Chicago21則評論

   3.0

   在2025年4月29日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 5
   4. 氛圍 5

   In the attempt to add contemporary flavors and preparation ideas to Mexican food, the dishes we ordered were not as tasty as we expected. We would have expected more classical flavors. Who puts Ranch Dressing in a taco salad?
   

   Blanco Cocina + Cantina - Oak Brook已在4天前回覆

   Hi Henri! Thanks for taking the time to leave us your thoughts! You're very right in that we aren't your traditional kind of Mexican restaurant. Our style is more of an Arizona style Tex-Mex. That can be a little shocking if that's not what you're expecting. I'd love to show you what we do! Please let me know a good email address to send over an e-gift card just in case you're feeling like something a little out of the ordinary. Have a great day!
   

   請問這對你有幫助嗎？

10. N

    Neena VIP

    Chicago37則評論

    3.0

    在2025年4月27日用過餐

    1. 整體 3
    2. 食物 3
    3. 服務 4
    4. 氛圍 4

    The best part of our brunch was the margaritas. The mango jalapeño margaritas was perfect in flavor. The cups are overly salted which was not enjoyable. I asked for corn tortillas for my egg and chorizo tacos but was presented with flour. So I ate my meal not as a taco. The guacamole isn't bad but you can tell it's not freshly made. Almost tastes like what you'd buy at the grocery store. I'd go here for drinks but food is questionable.
    

    Blanco Cocina + Cantina - Oak Brook已在4天前回覆

    Hi Neena, Thank you for taking the time to leave us your thoughts. I'm so sorry we missed the mark here. We are always more than happy to make you new food. Our guac is made fresh at least every 2 hours. Its not your traditional guac which can be surprising sometimes. I would hate for this to be your last visit with us. I would love to send you a e-gift card to make up for the experience. Please let me know a good email to send one over to. Have a great day and thank you again.
    

    請問這對你有幫助嗎？