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Black Rock - Portage - PRIORITY SEATING, Portage, MI

Black Rock - Portage - PRIORITY SEATING

4.6
4.6
593 Reviews
$31 to $50
Steakhouse
Black Rock Bar & Grill, an award winning steakhouse specializing in certified angus beef steaks served on a sizzling stone.

Due to our high volume and traffic, we cannot hold tables for parties like a reservation system. We have a system called Priority Seating. This system secures a table within our restaurant, however, it does not guarantee an exact seat by time. Priority is placed on your party, and if we are on a wait, your party is placed on top of the wait list as a priority. We will seat you as fast as possible, but cannot guarantee an exact time. If the restaurant is not busy, we will seat the party upon arrival.

Request Priority Seating

2 people

7:00 PM


Booked 21 times today

Order delivery or takeout

Options

  • Logo image for Uber Eats

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Steakhouse, Meat

  • Hours of operation

    Daily 11:00 am–10:00 pm

  • Phone number

    (269) 459-9427

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Neighborhood

    Kalamazoo

  • Cross street

    Westnedge Avenue

  • Parking details

    Private Lot

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Full Bar, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine

What 593 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.7Service
  • 4.4Ambience
  • 4.3Value

NoiseModerate

Loved For

  • Grand Rapids / Western Michigan

    Good for Groups

  • Grand Rapids / Western Michigan

    Great for Lunch

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Filters

  1. JB

    JackieB

    1 review

    3.0

    1 review

    Dined 6 days ago

    overall3food4service4ambience3
    Although a 20 minute wait is certainly preferred to a 90 minute wait, when you make a point to make priority seating arrangements for a certain time you should be seated at that time.
  2. b

    brandonsykes

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience4
    The food was great a little pricey. But definitely worth it. Recommend using priority seating. Especially if going there for dinner. Seen several couple come in without priority seating and was told an hour to hour and half wait. The waitress was wonderful, great knowledge of the food. And drinks. The experience was great loved it.
  3. OT

    OpenTable Diner

    Grand Rapids

    5 reviews

    vip
    1.0

    5 reviews

    Dined on September 24, 2022

    overall1food1service1ambience1
    Absolute terrible experience from beginning to end. Waitress had too many tables and took an overly extended time to do anything for us. This resulted in over half of our table getting a cold entree. The best part was the manager lacked courage to even come to our table and apologize. Nothing was taken off our bill and blown away by the lack of understanding for an already overpriced restaurant.
  4. JM

    JamesM

    1 review

    5.0

    1 review

    Dined on September 23, 2022

    overall5food5service5ambience5
    Had a great time! Food was great and service was prompt and helpful. It's an experience worth every penny.
  5. JB

    JeannetteB

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on September 21, 2022

    overall5food5service5ambience5
    We were seated as soon as we arrived through Priority Seating. Our waitress was attentive and excellent. Food was excellent. Loved the booth seating. Smokey atmosphere but this is expected. Will definitely be back.
  6. AL

    AnnL

    1 review

    5.0

    1 review

    Dined on September 15, 2022

    overall5food5service5ambience5
    The waitress was top notch, knowledgeable about the menu, answered all questions and was very attentive. As always, the food was fantastic!!
  7. DM

    DeborahM

    1 review

    5.0

    1 review

    Dined on September 13, 2022

    overall5food5service5ambience4
    Although a little pricy, Black Rock has fantastic food and great service!
  8. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 13, 2022

    overall5food5service5ambience5
    Nice place for a family get together and good food.
  9. SS

    StaciS

    1 review

    5.0

    1 review

    Dined on September 11, 2022

    overall5food5service5ambience5
    Stop reading and try this place! The steak was one of the best I’ve ever had. Cooking it yourself certainly made the experience fun and the food exactly how I wanted it, but even the cuts of meat were excellent. The service was top-notch. This is the perfect place for date night. We’ll definitely be back soon!
  10. JW

    JoyW

    1 review

    3.0

    1 review

    Dined on September 11, 2022

    overall3food3service3ambience3
    Great creative burgers, I love that you can sub animal meat with plant meat. It's a smoky environment and usually there's a long wait for seating so reserve your table, it's simple.
  11. DA

    DAVIDK

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience4
    A little too loud, they could use some sound deadening to make it beter
  12. PA

    PAMH

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience5
    This place is amazing. Got a little smokey from all the stones at times but everything was great
  13. h

    heather

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience5
    Absolutely LOVE this place! We go for every special occasion!
  14. JL

    JudyL

    Naples

    16 reviews

    5.0

    16 reviews

    Dined on September 5, 2022

    overall5food4service5ambience4
    Antonio was our server and he was awesome.
  15. JL

    JamesL

    1 review

    4.0

    1 review

    Dined on September 5, 2022

    overall4food5service5ambience4
    Was a terrific experience. Our waiter was great and gave a great presentation. I do wish things were less salty... But otherwise delicious.
  16. OT

    OpenTable Diner

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on September 4, 2022

    overall5food5service5ambience5
    Brandon was a very good waiter. Food was great as usual
  17. I

    Ikonjohn

    Orange County

    4 reviews

    5.0

    4 reviews

    Dined on September 3, 2022

    overall5food5service5ambience5
    A great night out, lots of great menu choices. Cooking in the black stone was a special treat.
  18. OT

    OpenTable Diner

    New Mexico

    1 review

    3.0

    1 review

    Dined on August 31, 2022

    overall3food4service3ambience3
    The server seemed very overwhelmed but did the best he could
  19. MC

    MariaC

    1 review

    5.0

    1 review

    Dined on August 30, 2022

    overall5food5service5ambience3
    Service was good and the food delicious. The only downside is the smoke or grease air that you are breathing but that is part of the show. The floor could use a degreaser it seemed a bit slippery.
  20. DW

    DebW

    1 review

    5.0

    1 review

    Dined on August 28, 2022

    overall5food3service5ambience5
    I was disappointed with the food yesterday. I usually cook my own steak but yesterday opted to have it done by the chef. I ordered medium rare which came out well done. The baked potato tasted as if it were prepared the day before and the mushrooms were very dry. We had eaten at Black Rock the week before and had a wonderful meal. This was not the same quality as the prior week.
  21. C

    Carmen

    1 review

    4.0

    1 review

    Dined on August 27, 2022

    overall4food5service4ambience4
    Host when u first arrive was a little “up tight” … food was delicious… def going back … the volcano dessert for birthday HUGE! …
  22. OT

    OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on August 26, 2022

    overall5food5service5ambience5
    The food was wonderful! The juiciest steak I’ve had and their sauce and butter were wonderful!
  23. OT

    OpenTable Diner

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on August 26, 2022

    overall5food5service5ambience5
    Our waitress Nicole was awesome! We had a great time 😊
  24. S

    Sbeats

    Grand Rapids

    23 reviews

    vip
    5.0

    23 reviews

    Dined on August 22, 2022

    overall5food5service5ambience5
    Outstanding food and service. The kids love cooking their meal on their own rock.
  25. OT

    OpenTable Diner

    Indiana

    68 reviews

    vip
    5.0

    68 reviews

    Dined on August 20, 2022

    overall5food5service5ambience5
    Great food and service
  26. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on August 20, 2022

    overall5food5service5ambience5
    This was my second time and still was an Awesome experience.
  27. SW

    SaraW

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on August 20, 2022

    overall5food5service5ambience5
    Never been disappointed at Black rock! We did priority seating for 7pm and checked in around 6:30 and a table was ready. It's a stellar place and the waitstaff is phenomenal as well and very attentive. Highly recommend.
  28. JW

    JanelleW

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on August 17, 2022

    overall5food5service5ambience5
    Erin was an excellent server! Our family loves this place.
  29. OT

    OpenTable Diner

    Indiana

    68 reviews

    vip
    5.0

    68 reviews

    Dined on August 3, 2022

    overall5food5service5ambience5
    Our server and service and food was great for the special occasion my husband birthday
  30. SC

    SharonC

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on July 27, 2022

    overall5food5service5ambience4
    Excellent food served up by a lovely young woman. The experience of cooking on the stone was a fun adventure. I would recommend this restaurant for a special occasionl
  31. DK

    DonK

    1 review

    4.0

    1 review

    Dined on July 21, 2022

    overall4food4service5ambience4
    Waitress was friendly and attentive. The main course was a bit slow to the tablet, but our appetizer and sides were there to keep our hunger at bay!
  32. M

    Madmaxx22

    Central Coast

    2 reviews

    4.0

    2 reviews

    Dined on July 21, 2022

    overall4food4service3ambience4
    Great food, loved cooking my own steak. The blueberry Moscow mules were delicious. Servers were a little noisy when cleaning off the table, but other than that, a wonderful experience!
  33. NB

    NatashaB

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on July 20, 2022

    overall5food5service5ambience5
    22st birthday. Had the best waitress ever.
  34. P

    Paul

    Hawaii

    10 reviews

    5.0

    10 reviews

    Dined on July 19, 2022

    overall5food5service5ambience5
    I met two friends from Indiana for lunch at the Black Rock. None of us had eaten there previously. We shared the Halloumi Cheese Bruschetta for an appetizer. It was delicious with its balsamic reduction as a sauce and the halloumi cheese texture a delight on the palate. The three entree's (two different salad selections and one French Dip sandwich with fries. All were delicious. The French dip was slightly and intriguingly spicey - very good! The Black Rock was not crowded for lunch (Priority seating would not have been required). The wait staff was good, but not exceptional. I will be going back and can easily recommend this restaurant to others. (Note, the Black Rock in Portage, MI, is one 'node' in a small chain of such restaurants and this review applies only to the one in Portage, MI)
  35. TS

    ThomasS

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on July 17, 2022

    overall5food5service5ambience5
    Great food and Service I would highly recommend Black Rock. We had a party of 8 and everything was perfect.
  36. OT

    OpenTable Diner

    Grand Rapids

    1 review

    1.0

    1 review

    Dined on July 17, 2022

    overall1food1service1ambience1
    Poor service. Food took an hour
  37. J

    John

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on July 17, 2022

    overall5food5service5ambience5
    Soccer team
  38. RH

    RalphH

    Chicago

    1 review

    4.0

    1 review

    Dined on July 16, 2022

    overall4food4service5ambience4
    Our server Regina did a great job Seating time was close to our preferred seating time I think we waited about 15 minutes past our time
  39. SM

    SharonM

    1 review

    5.0

    1 review

    Dined on July 15, 2022

    overall5food5service5ambience5
    Great time at Black Rock! We were able to get in 5 minutes prior to our reservation time.
  40. TI

    TINAJ

    1 review

    4.0

    1 review

    Dined on July 10, 2022

    overall4food5service4ambience5
    If you are not looking for a boring meal, you would enjoy this place. My husband and I laughed and talked and had fun comparing food.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace
    • Staff temperature check required
    • Contact tracing information collected

FAQs

Black Rock - Portage - PRIORITY SEATING does offer delivery in partnership with Uber Eats.

Black Rock - Portage - PRIORITY SEATING is rated 4.6 stars by 593 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Request Priority Seating

2 people

7:00 PM


Booked 21 times today

Order delivery or takeout

Options

  • Logo image for Uber Eats
Google Map for Black Rock - Portage - PRIORITY SEATING

550 Trade Centre Way, Portage, MI 49002

Additional information

  • Cross street

    Westnedge Avenue

  • Neighborhood

    Kalamazoo

  • Hours of operation

    Daily 11:00 am–10:00 pm

  • Cuisines

    Steakhouse, Meat

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Private Lot

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Full Bar, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine

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