Black Rock - Portage - PRIORITY SEATING

4.3
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197 Reviews
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$31 to $50
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Steakhouse
Black Rock Bar & Grill, an award winning steakhouse specializing in certified angus beef steaks served on a sizzling stone.

Due to our high volume and traffic, we cannot hold tables for parties like a reservation system. We have a system called Priority Seating. This system secures a table within our restaurant, however, it does not guarantee an exact seat by time. Priority is placed on your party, and if we are on a wait, your party is placed on top of the wait list as a priority. We will seat you as fast as possible, but cannot guarantee an exact time. If the restaurant is not busy, we will seat the party upon arrival.
What 197 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.6
food
4.3
service
4.2
ambience
4.1
value
Noise · Moderate
85% of people would recommend it to a friend
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A
vipAndre
San Francisco
31 reviews
Dined 5 days ago
Overall5food5service5ambience5

Great location

CF
CrystalF
1 review
Dined on October 17, 2020
Overall5food5service5ambience5

Didn't wait long on food and our waiter was great.

KW
KaarinaW
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

Seated us immediately, even though we were 20 minutes late. Server was great, which can make or break a meal. Six out of six people rates the food as amazing. Clean, modern atmosphere. Pricey, but worth it . Made our 58th bday party dinner a win! Will be back!

A
vipAndre
San Francisco
32 reviews
Dined on October 13, 2020
Overall5food5service4ambience4

Great location great food

OT
OpenTable Diner
1 review
Dined on October 13, 2020
Overall5food5service5ambience5

First time there for both me and my date. We loved the food and ordered way more than we could eat. The drinks were amazing and the service was excellent. It is pricey but well worth the experience! Strongly recommend the honey mustard chicken salad as an entree and the sweet potato fries as a side 😁

A
vipAndre
San Francisco
32 reviews
Dined on October 12, 2020
Overall3food4service4ambience4

Had good dinner
Come back again

C
vipCheryl
Chicago
60 reviews
Dined on October 9, 2020
Overall4food5service5ambience4

Wonderful food for a guest from Florida. Server was fabulous! We enjoyed as always.

OT
OpenTable Diner
1 review
Dined on October 3, 2020
Overall1food5service5ambience5

We had to wait longer than the time we were told, but, other than that, all was great!

DV
DennisV
Grand Rapids
1 review
Dined on October 1, 2020
Overall5food5service5ambience5

Excellent food, and a great experience to cook it myself on a rock. I will be back!

DZ
DrZu
Chicago
4 reviews
Dined on October 1, 2020
Overall4food4service5ambience3

Great quality steak every time that I've been here (at least 10), especially the Kobe options. COVID related spacing is good (every other table sat). Servers are well trained and service is always solid. Great craft beer selection. Only criticisms / recommendations are:

- Host staff are generally pretty curt and sometimes even downright rude. I know they often deal with the worst in people who have waited a long time to be sat, but BR could definitely use some training on this side of the house.

- Wish they could figure out a way to open up the patio again (like when they first opened). Open air dining would be awesome when the weather is right!

- Avoid busy times if you don't like smoke in the air. The HVAC system can't keep up when a lot of people are cooking on 755 deg stones at the same time.

- If you order fries with your meal and like them hot, ask your server to send them out ahead of time. BR fries are awesome, but inevitably come out luke warm if you get them with your meal.

In general, while there are opportunities for improvement, this place is a family favorite. Highly recommend!!!

OT
OpenTable Diner
Chicago
6 reviews
Dined on September 27, 2020
Overall4food5service2ambience3

Loud.

Service was less than mediocre. The table was asked after 3/6 set-ups were delivered. This AFTER the table requested “extra napkins” when appetizers were delivered.

No. Luck.

Good was good though.

ND
NateD
1 review
Dined on September 26, 2020
Overall2food4service3ambience3

We were celebrating my girlfriends birthday . We heard such great things and were very excited. I walked to the host stand to check in and I was one of the FEW wearing a mask. I know it’s a tough time but policy and procedures must be followed and that starts at the front door. I let it roll off my shoulder because I wanted to have a good time but that didn’t last long . After our 45 min wait we were seated at the first table when you walk in so we were right next to the front door . The amount of people not wearing masks was unbelievable and the amount of people the host just let hang out at the bar was unreal. It was pretty much a free for all. I work as a manager in the industry and was blown away by the lack of effort and respect that was shown by Black Rock and it’s employees. Food and service was good but I don’t think we will be back . A manager did do a table touch with us but didn’t give us anytime to give feedback. I guess I expected more for the money . Like I said I work in the industry and I understand it’s a tough we are all in but may I suggest cutting down the amount of tables you seat in order to get a hold on things .

OT
OpenTable Diner
Chicago
3 reviews
Dined on September 26, 2020
Overall5food5service5ambience5

Excellent!

Report
OT
OpenTable Diner
Grand Rapids
1 review
Dined on September 26, 2020
Overall5food5service5ambience4

As always Black Rock delivers quality food and great service

OT
OpenTable Diner
1 review
Dined on September 25, 2020
Overall5food5service5ambience5

Great food and service

MW
MichelleW
Grand Rapids
1 review
Dined on September 19, 2020
Overall5food5service5ambience5

Absolutely love black rock. This has been our go to lately. The food is phenomenal! Only downside is, setting priority seating. Don’t expect to eat until an hour / hour and a half PAST the time you set it for. This was the downfall. Waited 1 1/2 hour just to be seated. If the food wasn’t great I definitely would haven’t waited. The wait time needs to be a little better!

JB
JeremyB
Chicago
1 review
Dined on September 19, 2020
Overall5food5service5ambience5

Great customer service provided by the staff and the food was exc

JS
JenniferS
Indiana
2 reviews
Dined on September 19, 2020
Overall5food5service5ambience4

Great place to eat ! Food is excellent! Great staff, Highly Recommended!

KS
KaylaS
1 review
Dined on September 13, 2020
Overall5food5service4ambience5

Absolutely love this place. Wish we had one closer.

TI
vipTIGER
New Orleans
5 reviews
Dined on September 1, 2020
Overall5food5service5ambience5

WE WILL BE BACK SOON!! THE STEAK WAS GREAT AND COOKED HOW I LIKED IT.

OT
OpenTable Diner
Grand Rapids
1 review
Dined on September 1, 2020
Overall5food5service5ambience5

Excellent service. Extremely clean restaurant. Hot and delicious food. Wonderful all around experience.

c
catiez
Grand Rapids
1 review
Dined on August 29, 2020
Overall4food4service5ambience3

Food was delicious but not exceptional. Unique experience cooking your own meal/meat to keep it hot. Overall we enjoyed ourselves but wondering how loud it will be when they have full capacity as it was extremely loud when we were there and only half as much seating due to covid.

OT
vipOpenTable Diner
Indiana
35 reviews
Dined on August 28, 2020
Overall5food5service5ambience5

Great place to eat

OT
OpenTable Diner
1 review
Dined on August 20, 2020
Overall5food5service5ambience5

Food is always good and this time the waitress was also great

VN
VictoriaN
1 review
Dined on August 16, 2020
Overall2food3service2ambience2

Some of the food was not prepared as requested, after waiting a long time to get.

OT
vipOpenTable Diner
Indiana
36 reviews
Dined on August 15, 2020
Overall5food5service5ambience5

Excellent food

J
Justsaying
Grand Rapids
2 reviews
Dined on August 13, 2020
Overall4food4service5ambience5

Still a great place to have dinner, however; with a limited menu and no BBQ Ribs on the menu limits the desire to go back again when you can go to another steak restaurant were they offer ribs and steak.

HB
HeidiB
1 review
Dined on August 12, 2020
Overall5food5service5ambience3

We had an attentive waiter who made the experience wonderful!

OT
OpenTable Diner
1 review
Dined on August 9, 2020
Overall5food5service5ambience5

It was great to celebrate my bday!!!

JR
JackieR
1 review
Dined on August 7, 2020
Overall4food5service4ambience5

A unique dining experience with amazing quality staff and superb food. Such a fun time. I highly recommend you try it for yourself!

OT
OpenTable Diner
1 review
Dined on August 7, 2020
Overall5food5service5ambience5

Love this restaurant!!! Always exceed my expectations.

T
Tara
1 review
Dined on August 1, 2020
Overall5food5service5ambience5

Always a great experience! Enjoy that even during Covid you can still have priority seating and a great experience.

BW
vipBrendaW
Grand Rapids
7 reviews
Dined on July 24, 2020
Overall5food5service5ambience5

2 new tries, both worth trying again.

DO
DineOn
Detroit
7 reviews
Dined on July 22, 2020
Overall5food5service4ambience4

Friendly staff, acknowledged our party promptly. Food is always good and consistent.

OT
OpenTable Diner
Grand Rapids
2 reviews
Dined on July 18, 2020
Overall5food5service5ambience5

Great meal. Great staff. Will be back again and a again

KG
KevinG
Grand Rapids
1 review
Dined on July 15, 2020
Overall5food5service5ambience5

Our first time there. We loved it . We will return.

TG
vipTheGameCrafter
Chicago
46 reviews
Dined on July 14, 2020
Overall5food5service5ambience5

It was 2pm on a weekday and we were only 1 of 3 groups in there. So it was quiet and service was good. Food came out great as well. Have always had good experiences at Black Rock in Portage. Keep up the good work!

OT
OpenTable Diner
1 review
Dined on July 9, 2020
Overall5food5service5ambience5

From the moment we walked in the door, the greeting staff was very accommodating and nice, the food was amazing, and our wait staff was wonderful. We will be back!

DE
DE5127
Grand Rapids
4 reviews
Dined on July 4, 2020
Overall5food4service4ambience5

One member of our party order the grilled salmon and it came out medium rare to medium done. It was not mentioned to us at the time of ordering the salmon that it wouldn't be cooked all the way through! Not used to getting fish that's underdone! It was replaced, but took a very long time. The manager did give our member of the party that ordered it 50% off her bill.
Overall, everything else was delicious! And, our server, Erin was very friendly and nice!

MR
MaryR
1 review
Dined on July 4, 2020
Overall3food5service5ambience3

We enjoyed our meal but upon leaving there was a party of 8 leaving with no mask insight.
I understand they are not mandatory but these people had small children and they (the adults) were the prime age according to the statistics for the virus. If the sign posted on your door requests masks I think they should be asked to wear them. We eat out every Saturday night and at the present time will not be a guest there until the pandemic dies down. I know this is not the fault of the resturant but think it is the responsibilty of the staff to make sure there is a safe distance when leaving which was not practiced.

FAQs

Black Rock - Portage - PRIORITY SEATING does offer delivery in partnership with Uber Eats.

Black Rock - Portage - PRIORITY SEATING is rated 4.3 stars by 197 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.