Black Rock - Hagerstown - PRIORITY SEATING
Waitress was excellent. Even with a 7pm priority seating we still did not get seated until past 8pm
Good food, bad service! Food orders were all messed up and drinks took forever to get!
Excellent food with an interesting and entertaining approach to dining. You cook your own food on 755 degree stones. If that is not for you, you can have your food cooked to order. Very fun!
Very loud, no atmosphere and average food. Service was great but didnt make up for terrible seating options and average food.
It needs to be made clear that it’s not an actual reservation. I got there for a 6:30 reservation and was told it could be a 45 minute wait. The wait turned out to be very short but was still unexpected.
Food was amazing, we all did the steaks and it was a fun experience. Definitely going there again.
Great food ! Very interesting concept - great steaks
Great food great service But the cocktails are a bit weak
Very good food and atmosphere. Enjoyed it
The service was excellent for our visit. We sat at the bar and everyone was amazing!
Lights are a bit too bright when shining directly on diners. Also, the air blowing down needs to be deflected so it is not blowing directly on the diners, as well. Other than those two minor things, this is a great dining experience and great food.
Overall the restaurant is very small. We used the priority seating app and still had to wait almost an hour until we were taken to our table. The waiting area is ridiculously small and we had to constantly move out of way of people coming in or going out. The food was decent but I expected better considering the time we wasted waiting to get seated.
We still had to wait quite a while after our selected time, but it was well worth the wait! The food was amazing and the whole experience was fabulous! My family and I will definitely be back soon. A+ guys!!!
We enjoyed the experience and service.
Music was a little loud. Would have liked it to be quieter for conversations. Overall food and service was excellent.
I have to say no. We got there before 6 pm and had to about 35-40 minutes for the table. The restaurant was definitely overwhelmed and I do not think had the qualified people for customer service.
Very unorganized. Way too noisy. Service people nice but untrained. Tables outside too small for all the dishes.
We loved everything about Black Rock! The only thing I’d change would be that they lower the music a little bit.
There was no wait to be seated, we got waited on as soon as we sat down, all the other waitresses would even stop by to get us a drink or take a dirty plate, the food was excellent, never cooked an a vulcanic rock before, but was about the best around, i will be back..