Black Rock Bar & Grill - Toledo - PRIORITY SEATING

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1. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined 5 days ago

   overall3food2service4ambience3

   Other than the steak that we cooked at our table and the potato, everything else was brought to us cold. Soup, fries, Mac and cheese, and a side of ribs. The ribs were cold like they came out of the fridge and warmed up a bit. They tasted good, just cold.

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2. OT

   OpenTable Diner

   Toledo

   6 reviews

   vip
   5.0

   6 reviews

   Dined on January 19, 2023

   overall5food5service5ambience5

   Service and Food both very good

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3. L

   Laurie

   Orlando

   1 review

   4.0

   1 review

   Dined on January 7, 2023

   overall4food5service4ambience4

   We did the priority seating and waited a little over an hour for a table. We weren’t expecting to wait quite that long, but sounded like a few unexpected things came up to cause that so no biggy. Once we were seated our experience was great. Food came out quickly and was amazing! Server was very friendly and knowledgeable about the food. We will definitely be back!

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4. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on January 1, 2023

   overall3food5service3ambience3

   The priority seating on open table for the time of the reservation was 7:30 we were not seated until 8:10. They were out of quite a few appetizers and some sides.

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5. RB

   RichardB

   1 review

   3.0

   1 review

   Dined on December 31, 2022

   overall3food5service3ambience4

   The food was fine when we got it. But the restaurant was short handed so we waited 40 minutes for our meal. The manager did give us a discount but obviously they need to staff kitchen. But my salad, steak and potato were great.

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6. b

   bonnie

   Detroit

   3 reviews

   4.0

   3 reviews

   Dined on December 24, 2022

   overall4food4service5ambience3

   We got there when it opened and it was chilly but it was really cold outside. Everyone liked their food. It didn't take long for our food to be served. The service was fantastic. We'll definitely be back.

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7. PM

   PamM

   1 review

   3.0

   1 review

   Dined on December 18, 2022

   overall3food3service3ambience1

   We had priority seating set up for 3:30. We understood it may not be ready. Obviously, your location is having staffing issues as there was plenty of room in the restaurant. We were seated about 20 minutes later in a booth next to the south window, we were freezing! Upon arrival at our booth, we had to ask someone to sweep underneath the table to remove chunks of steak and other food. Initially, our waitress was pretty prompt yet others around us were seated after and got their food much faster. There were only 2 adults and 2 kids. One of the kiddos did fall asleep bundled up in coats so she never ate but the waitress did send home a lava cake for my birthday so they could experience that at home. It was after 5 before we got our food. Hopefully, you can get some better heating in that section, or new windows, it did warm up when my cooktop arrived!! Maybe use the Mall area seating instead of the cold side! That area was not being used. Good luck with staffing, we would like to try your place again.

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8. SP

   ShellyP

   Chicago

   1 review

   5.0

   1 review

   Dined on December 17, 2022

   overall5food5service5ambience5

   Used priority seating. Only waited 10 minutes after checking in. Service was fast and food was delicious!

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9. JS

   JoanieS

   1 review

   5.0

   1 review

   Dined on December 12, 2022

   overall5food5service3ambience5

   Unfortunately staffing was an issue, but that is everywhere! The food was great, the waitress was good but overworked, she kept going strong though! God bless her!

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10. OT

    OpenTable Diner

    Oklahoma City

    1 review

    vip
    1.0

    1 review

    Dined on December 4, 2022

    overall1food1service3ambience2

    The food was pretty bad. I asked the staff to cook my filet mignon to medium. I received some piece of meat that was over cooked. My wife had uncooked shrimp on her plate. Server was nice but manager did not care

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11. OT

    OpenTable Diner

    Toledo

    1 review

    2.0

    1 review

    Dined on December 2, 2022

    overall2food2service2ambience3

    Not impressed unfortunately. Brussels sprout appetizer had good flavor but not cooked all the way through. Steaks, which were filet medallions, had gristle in a few pieces so not great quality. Side dishes both came out cold. Just overall not a great experience.

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12. OT

    OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on November 27, 2022

    overall3food3service5ambience3

    Original way to cook in stone

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13. S

    Speechless

    Chicago

    1 review

    1.0

    1 review

    Dined on November 18, 2022

    overall1food3service3ambience1

    Beware the dishes, silverware are dirty and fish tacos not very good.

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14. OT

    OpenTable Diner

    Columbus

    4 reviews

    5.0

    4 reviews

    Dined on November 13, 2022

    overall5food5service5ambience5

    Great food and service. Staff was wonderful.

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGResponded on November 27, 2022Hello Anonymous, Thank you for the awesome 5 star review! We look forward to seeing you again soon!

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15. MM

    MaryM

    1 review

    5.0

    1 review

    Dined on November 12, 2022

    overall5food5service5ambience5

    We had to wait 30 minutes even with priority seating, but everything else was great. The food was awesome and our server was an A++++++.

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGResponded on November 27, 2022Hello Mary, Happy Anniversary and thank you for sharing your special day with us! We are happy to hear your experience was great! We hope to see you again very soon! Thank you, Black Rock Bar & Grill

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16. KE

    KENQ

    Chicago

    6 reviews

    2.0

    6 reviews

    Dined on October 22, 2022

    overall2food1service4ambience3

    wife's ribs came out cold and when sent back and warmed up had no taste.

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17. OT

    OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on October 15, 2022

    overall5food5service5ambience5

    Sweetest Day!!!!

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGResponded on October 17, 2022Hello Anonymous, Thank you so much for dining with us on Sweetest Day! We are pleased you enjoyed your experience with us and hope to see you again very soon!

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18. JL

    JalynL

    Toledo

    1 review

    1.0

    1 review

    Dined on October 15, 2022

    overall1food2service1ambience2

    My server Jeff was not friendly , he made us felt rush with ordering, it seem like he didn’t want to be at work. I ordered some crab legs and when they arrived they looked old, and they were freezing cold !

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19. DW

    DrWhitfield

    Toledo

    4 reviews

    vip
    5.0

    4 reviews

    Dined on October 15, 2022

    overall5food5service5ambience5

    Great experience!

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGResponded on October 17, 2022Hello DrWhitfield, Thank you so much for dining with us and taking the time to review us! We are pleased you enjoyed your experience with us and hope to see you again very soon!

    Report
20. KK

    KelseyK

    Cincinnati

    1 review

    5.0

    1 review

    Dined on October 14, 2022

    overall5food5service4ambience2

    Food was good for the price. The entire restaurant was filled with smoke from the rock, which was a bit of a nuisance because of the smell especially on our clothes and hair after. They could definitely benefit from adding exhaust fans.

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGResponded on October 24, 2022Hello KelseyK, Thank you so much for taking the time to review us and let us know about your experience with us! We hope you will join us again soon.

    Report
21. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on October 14, 2022

    overall4food4service4ambience3

    A different experience. Food is good quality, only issue is because everyone is essentially grilling their own steak it can get smokey. Your clothes will definitely have an oder when you leave.

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGResponded on October 17, 2022Hello Anonymous, Thank you so much for dining with us! We are pleased you enjoyed your experience with us and hope to see you again very soon!

    Report
22. g

    ginaaab

    Toledo

    1 review

    5.0

    1 review

    Dined on October 10, 2022

    overall5food5service5ambience5

    Good food, recommend will be back.

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGResponded on October 17, 2022Hello ginaaab, Thank you so much for dining with us! We are pleased you enjoyed your experience with us and our team made your experience great! We hope to see you again very soon!

    Report
23. E

    Elvam

    1 review

    2.0

    1 review

    Dined on October 8, 2022

    overall2food1service1ambience1

    Sides was cold server was all over couldn't evan tend to us. The ice cream for my daughter had no firecracker but the other two girls birthday did.

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24. SJ

    ShellyJ

    1 review

    5.0

    1 review

    Dined on October 1, 2022

    overall5food5service4ambience5

    Love the concept although it seems we still had to wait a bit for food we had to cook ourselves..

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGResponded on October 3, 2022Hello ShellyJ, Thank you for dining with us! We are so pleased your experience with us was 5 stars! We look forward to seeing you again very soon!

    Report
25. AO

    AmyO

    1 review

    5.0

    1 review

    Dined on September 29, 2022

    overall5food5service5ambience4

    We had a great time! Our server, Lucy, was engaging, attentive, knowledgeable, and creative. Had a GREAT time!

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGResponded on October 3, 2022Hello AmyO, Thank you for dining with us! We are so pleased Lucy and our team made your experience with us 5 stars! We look forward to seeing you again very soon!

    Report
26. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 25, 2022

    overall5food5service5ambience5

    Everything was wonderful

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGResponded on October 3, 2022Hello Anonymous, Thank you for dining with us! We are so pleased your experience with us was 5 stars! We look forward to seeing you again very soon!

    Report
27. D

    Dani

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience5

    Amazing good, our server was one of the best servers we’ve ever had. The hostesses were a little stand offish but everything else made up for it

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGResponded on September 20, 2022Hello Dani, Thank you so much for dining with us! We are thrilled you enjoyed your experience with us and hope you will dine with us again very soon!

    Report
28. WN

    WendyN

    New York Area

    6 reviews

    4.0

    6 reviews

    Dined on September 4, 2022

    overall4food4service4ambience4

    Went on a recommendation from family. A little disappointed in the experience our table was too small for our party which made it difficult with five people having hot plates in front of you and no where to keep a plate to put your cooked food on. If you go keep your group small.

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGResponded on September 12, 2022Hello WendyN, Thank you so much for taking the time to review us and let us know about your experience. We appreciate the feedback our guests! We look forward to seeing you again very soon!

    Report
29. SC

    SharonC

    Toledo

    1 review

    5.0

    1 review

    Dined on September 2, 2022

    overall5food5service5ambience5

    Steaks were very tender and it was fun cooking at our table. Our server, Vince, was exceptional. Birthday dessert was over the top.

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGResponded on September 5, 2022Hi SharonC, Thank you for the awesome 5 star review! We hope you will join us again very soon!

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30. B

    Birthdaygirl

    Anchorage

    1 review

    2.0

    1 review

    Dined on August 23, 2022

    overall2food4service4ambience2

    We were out for dinner to celebrate a birthday. This was our first experience with Black Rock and it wasn't the best. Three items that we ordered, Fried pickles, scallops and ahi tuna were not available, so alternate selections needed to be made. The steak was delicious, however we didn't expect to have grease splatters on our clothing from the cooking process. The sides were also good, At the end of our meal our waitress, Rose, offered a birthday dessert but said that they were out of brownies so couldn't make the brownie sundae that the menu referenced. That made 4 things that we wanted but could not have. Rose was pleasant and efficient and worked hard to make the best of a sub-par situation. An adjustment was made to our bill to compensate for the out of stock items. This helped but our hopes of a "special dinner" had already been compromised. The noise level was high and the overhead lighting at our table was harsh.

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31. C

    Cubbie

    Toledo

    2 reviews

    5.0

    2 reviews

    Dined on August 12, 2022

    overall5food5service5ambience5

    Excellent meal and service. Will definitely cone back.

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGResponded on August 15, 2022Hello Cubbie, Thank you for taking the time to review us. We hope you will join us again soon!

    Report
32. A

    Alex

    Washington DC

    6 reviews

    4.0

    6 reviews

    Dined on August 7, 2022

    overall4food5service3ambience5

    Good option and cool experience. Food is great and we got a free birthday dessert.

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGResponded on August 15, 2022Hello Alex, Thank you for taking the time to review us. We hope you will join us again soon!

    Report
33. M

    Mski

    Toledo

    1 review

    2.0

    1 review

    Dined on August 6, 2022

    overall2food5service5ambience4

    Food was excellent, and our server was attentive! The one major disappointment was hot ungodly hot the restaurant was…and it’s not because of the hot stones for the steaks. The air conditioner (as advised by listening to some staff) has been down all summer. It made it a way less enjoyable experience. Being on a “priority” list also did not lessen the wait (still waited over 40 min).

    Report
34. PM

    PegM

    Tampa

    4 reviews

    5.0

    4 reviews

    Dined on August 5, 2022

    overall5food4service5ambience4

    The steak wasn’t as good as we’ve had in the past -otherwise good food and great service

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGResponded on August 9, 2022Hello PegM, Thank you for taking the time to review us about your recent visit with us! We appreciate the awesome 5 star review. Please visit us again soon!

    Report
35. GF

    GigiF

    San Francisco

    7 reviews

    vip
    3.0

    7 reviews

    Dined on August 5, 2022

    overall3food2service5ambience1

    Lucy was amazing - food, cleanliness and ambiance not great. The floors greasy - the place not clean - food ok. Won’t be returning but you have a great server if you can get the rest right. Good luck.

    Report
36. DR

    DavidR

    1 review

    1.0

    1 review

    Dined on July 23, 2022

    overall1food1service2ambience1

    Restaurant was dirty. No ambiance. Smell of burning beef. Need better ventilation. The help was kettle to be desired but understandable with todays work force. Chicken stir fry was over sauced by about 3 times. Inedible. Artichoke spinach dip had no artichokes in it and the bread was fried and greasy. Just not a very good experience for the EXTREMELY high end prices.

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37. KH

    KimberlyH

    1 review

    5.0

    1 review

    Dined on July 22, 2022

    overall5food5service5ambience5

    First time at a Black Rock. Service was nice and the food was good!

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGResponded on July 25, 2022Hi KimberlyH, Thank you so much for taking the time to review your experience with us! We are so thrilled you enjoyed your first dining experience with us and hope you will come in soon to see us!

    Report
38. JH

    JenniferH

    1 review

    3.0

    1 review

    Dined on July 20, 2022

    overall3food5service2ambience5

    We absolutely loved our meal here. However, having to wait for two hours for our meal was ridiculous. We got our drinks after 15 minutes and our appetizer a half hour later, then salads at about 1 1/2 hours and then waited another half hour to get our meals. While we loved our food and the whole experience, our friends that had never been there before were not impressed with the service and I was embarrassed. The business was not busy and there were plenty of open tables. We then watched another table get seated and within 20 minutes had their meals.

    Report
39. WT

    WillT

    1 review

    1.0

    1 review

    Dined on July 17, 2022

    overall1food2service1ambience3

    Never would come back servers just standing around set priority seating had to wait 20 minutes and it wasn’t a wait . Then waited a hour for food that was prepped in the back And was cold

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40. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on July 16, 2022

    overall4food4service4ambience4

    Okay experience. There have been mistakes on our last couple of visits and unfortunately the service seems to be starting to go downhill. This time a key ingredient—the feta cheese—was missing from my “premium” side and our server kept disappearing for long periods of time. She clearly had too many tables assigned. My husband obviously received the wrong cut of meat and we questioned whether there was an error, but were told no. The error was in our favor; so, we didn’t argue the point. Certain seating areas are under lights that shine like spotlights on whomever is seated under them. That was the case this time. We were also seated at a table with greasy hand prints and food crumbs on the booth seats, which our server took care of when we asked. Except for the missing ingredient, the food was great. It seemed like our server was trying to take good care of all of her tables, but had too many to keep up with. Not her fault.

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