BJ's Restaurant & Brewhouse - Richmond

3.4
17 reviews
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$30 and under
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American
Time counts at BJ's Restaurant & Brewhouse. Since our humble beginnings back in 1978, we've continued to refine our brewhouse experience to make BJ's a place where you can make the most of any meal. We want BJ's to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we've put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven't just crafted a brand, but a mindset. And our guests are the reason for this. And it's because of them we're continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ's, a restaurant with a Brewhouse soul.
What 17 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.4based on recent ratings
3.6
food
3.7
service
3.6
ambience
3.4
value
Noise · Moderate
83% of people would recommend it to a friend
5
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AT
Seattle
55 reviews
Dined on April 4, 2019
Overall 4food 4service 3ambience 4

Good food, service a bit slow and uninterested, reasonable prices for the meal.

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OT
Grand Rapids
1 review
Dined on March 31, 2019
Overall 4food 5service 5ambience 5

Great food and service. No wait. Had open table reservation noted. Restaurant temp very cold.

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a
1 review
Dined on March 30, 2019
Overall 2food 4service 1ambience 3

The food was excellent but the service was terrible. We had to beg to get our water glasses refilled, we waited forever for our food - waitress only came by once to see how our food was. Tea was never refilled. She would wait on tables around us but for our table of 4 she ignored. We ordered, mix drinks, appetizers, a meal and dessert so it wasn't like we didn't spend enough money. If I going to spend that kind of money for a meal I would have atleast had our water & tea glasses refilled.

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LB
Richmond
15 reviews
Dined on March 22, 2019
Overall 3food 2service 3ambience 3

Server was nice but messed up my order and for what is always a busy Friday night they were extremely slow.

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OT
Richmond
2 reviews
Dined on March 16, 2019
Overall 2food 3service 1ambience 2

Beware making a "reservation" on Open Table. All it does is gets you on the call ahead list. Don't call it a reservation unless you intend to seat people at the time of their reservation. I don't like being told it will be an additional 35-40 minute wait when we check in at our reservation time. Many other people made similar comments when checking in for their "reservation."

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JS
Richmond
2 reviews
Dined on March 16, 2019
Overall 4food 4service 5ambience 4

Only thing to complain about is they don’t take reservations. So using opentable is useless as they only have call ahead. Need to address this.

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SH
Raleigh
5 reviews
Dined on March 15, 2019
Overall 1food 2service 1ambience 3

No reason to make a reservation ! We arrived 10 minutes early and waited 40 minutes to be seated. Food for the 6 of us arrived at 3 different times, 5 minutes apart each, with a side of fries arriving as we finished our meal. No drink refills - had to ask multiple times. Terrible experience.

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c
Richmond
43 reviews
Dined on March 10, 2019
Overall 3food 3service 4ambience 3

Ribeye steak was full of fat & gristle and the ribs were tough. Grilled chicken breasts were perfectly cooked and was the sirloin steak.

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PP
Richmond
9 reviews
Dined on January 4, 2019
Overall 4food 3service 5ambience 3

We were seated at the time of our reservation. Wide variey of food, but rather small portions.

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MM
Raleigh
1 review
Dined on November 3, 2018
Overall 2food 2service 3ambience 2

Waited 25 min more after arriving 5 min before reservation time. Barely saw waitress and food took forever. Quinoa bowl had barely any quinoa in it. Salad didn’t come out with all the toppings listed on the menu. Restaurant was freezing. Literally nothing good about this encounter.

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T
Washington DC
11 reviews
Dined on October 19, 2018
Overall 2food 3service 2ambience 2

They did not know about opentable and looked at me like I was crazy.

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OT
Richmond
1 review
Dined on October 6, 2018
Overall 3food 4service 3ambience 3

The initial service was very bad. I reserved a table at 7:45pm and our party of 5 was not seated until 8:25pm due to the hostesses mix up. They confused us with another party, which had 13 guest. Once they discovered they made a mistake we were immediately taken to our table. No apology from management was provided and no concessions were offered. Luckily we had a great waitress who managed to salvage the night. She was awesome. The hostesses tasked with seating guests were lackluster at best.

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DR
1 review
Dined on July 27, 2018
Overall 4food 3service 5ambience 4

A great seating layout. Sound is muffled by seating booths. Service staff was well educated on the extensive menu and a huge draft selection.

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OT
1 review
Dined on July 15, 2018
Overall 5food 5service 5ambience 5

Met with relatives for a late lunch, while the food and service was great. It did take a bit to actually get our food.

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MH
1 review
Dined on July 6, 2018
Overall 1food 2service 5ambience 5

Appetizer came out burnt, like so obviously burnt that it shouldn’t have even have been brought to our table. Two of us ordered a prime rib dip. It came out cold with barely any meat on it. The fries where ice cold too. We asked for fresh fries and they arrived 30 minutes later. The restaurant was not busy so there was no real excuse for this. We will not be returning anytime soon.

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OT
Richmond
1 review
Dined on June 16, 2018
Overall 4food 3service 4ambience 4

Father’s Day dinner

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DJ
Richmond
5 reviews
Dined on April 1, 2018
Overall 4food 4service 5ambience 4

My husband and I always have a good time dining at BJs. It was a casual day and it wasn’t that busy so it was nice. There are plenty of tvs to watch games on - for the sports enthusiast.

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