BJ's Restaurant & Brewhouse - Valley River

BJ's Restaurant & Brewhouse - Valley River reviews from people who’ve dined at this restaurant. Based on recent rating.

1. C

   Colette

   Las Vegas1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 1

   Booth for 7 is tight and wheelchair had issues couldn't get close enough to table. Manager just said that it's for wheelchairs. They forgot one of our orders. It came late and was free of charge, but the soup was cold and they forgot the condiments which we asked for several times.
   

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2. C

   Cari

   Portland1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   BJ's is my go to place when I want great tasting food, good service and the perfect ambience!
   

   BJ's Restaurant & Brewhouse - Valley RiverResponded 1 day ago

   Thanks, Cari! We’re thrilled to be your go-to spot. It’s great to hear you enjoy our food, service, and atmosphere. We can’t wait to welcome you back for another fantastic experience!
   

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3. K

   Kristina

   Portland1 review

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Poor service, the food was farbbelow average. Paid 35 dollars for a prime rib that was halfway inedible due to the amount of gristle and fat and was also overcooked ( we had a large table and all 4 of the prime rib meals were the same, terrible quality) . Veggies were still raw and salads were delivered after the main course. Waitress was not personable or interactive at all. Really poor experience. We won't be back. This isn't the first time we have had a poor experience but it will be the last.
   

   BJ's Restaurant & Brewhouse - Valley RiverResponded on April 22, 2025

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Valley River restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

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4. P

   Peter VIP

   Portland43 reviews

   2.0

   Dined on March 27, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Having a reservation doesn't seem to help - last two times I've reserved with Open Table and arrived on time, they made us wait. Waiter didn't show up for nearly ten minutes after we were seated. Food did not come out as ordered and was not very good.
   

   BJ's Restaurant & Brewhouse - Valley RiverResponded on March 28, 2025

   Thank you for sharing your experience Peter. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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5. N

   Nicole

   Atlanta22 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service and wide range of menu options. Food was delicious
   

   BJ's Restaurant & Brewhouse - Valley RiverResponded on March 10, 2025

   Thanks for the fantastic review, Nicole! We're thrilled to hear you enjoyed our service and menu options. Your feedback motivates us to keep delivering delicious experiences. Looking forward to serving you again soon!
   

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6. R

   Rick

   Portland16 reviews

   4.0

   Dined on March 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   2 dinners were excellent, the prime rib dinners. The chicken in the SAL’s brewhouse chicken was horrible. It was like it was boiled. Rubbery, no flavor. The mushroom sauce was awesome, as were the sides.
   

   BJ's Restaurant & Brewhouse - Valley RiverResponded on March 9, 2025

   Thanks for your feedback, Rick! We're thrilled to hear you enjoyed the prime rib dinners and sides. We appreciate your input on the chicken dish and will share it with our kitchen team to ensure every meal meets our standards. We hope to see you again soon!
   

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7. C

   Cosmo

   Los Angeles1 review

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great workers and food every time I go! The servers are always so polite and happy to help whenever. The food can be a bit pricey but is definitely great!
   

   BJ's Restaurant & Brewhouse - Valley RiverResponded on March 4, 2025

   Thanks for the fantastic feedback! We're thrilled to hear you enjoy our team and the food. We strive to provide top-notch service and quality. Your support means a lot to us, and we look forward to welcoming you back soon!
   

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8. O

   Oksana VIP

   Seattle34 reviews

   2.0

   Dined on January 20, 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   The food was a bust. Wish I ordered smth else. Had filet minon with baked potato. Very hard to chew meat, bland potato. Ordered it with butter, sour cream and cheese. They put cheese inside the potato but butter and sour cream in a separate container. Hello! You put butter inside the hot potato, then sour cream and cheese. Wont return, quite a disappointment.
   

   BJ's Restaurant & Brewhouse - Valley RiverResponded on January 21, 2025

   Sorry, Oksana. Sounds like we fell short of our usual high standards for quality. We never want to disappoint our guests! I invite you to follow up with us by writing to feedback@bjsrestaurantscom. We'd appreciate any additional feedback you can give about the food that disappointed you. We'll share any feedback you can provide with the appropriate team members so we can stay on top of our game. Please include the name your review was posted under and that it is about our Valley River restaurant.
   

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9. C

   Christopher VIP

   San Francisco43 reviews

   5.0

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   BJ’s is always a reliable restaurant for our family when out of town. Tried the new cinnamon roll pozookie and it disappointed.
   

   BJ's Restaurant & Brewhouse - Valley RiverResponded on December 1, 2024

   Thanks for the great rating, Christopher! We're glad BJ's is your go-to while traveling. We appreciate your feedback on the cinnamon roll pizookie and will pass it along to our team. We hope to keep impressing you with your next visit!
   

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10. S

    Spencer

    Portland2 reviews

    5.0

    Dined on September 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great atmosphere, great food. What more can you say?
    

    BJ's Restaurant & Brewhouse - Valley RiverResponded on September 30, 2024

    Spencer, we’re thrilled to hear you enjoyed the atmosphere and food! Your feedback truly brightens our day. We can’t wait to welcome you back for more great experiences!
    

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