BJ's Restaurant & Brewhouse - Tucson Broadway

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1. KH

   KarenH

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food3service5ambience4

   Our waiter Finn was fantastic, he noticed we received the wrong dessert so he gave us the correct dessert to go! Can’t recommend him enough!

   BJ's Restaurant & Brewhouse - Tucson BroadwayResponded 4 days agoThank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!

   Report
2. J

   Jospeh

   Tucson

   21 reviews

   5.0

   21 reviews

   Dined on March 18, 2023

   overall5food5service5ambience5

   Beginning with the receptionist who provided very positive greetings. Table was available at of reservation. Server provided enthusiasm and warmth and provided excellent guidance regarding the menu. The food was delivered promptly warm and extremely tasty . Overall, the service was excellent .

   BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on March 20, 2023Hi Jospeh. We're so happy you enjoyed dining with us. Thanks for the kind review, and we hope to see you again soon.

   Report
3. OT

   OpenTable Diner

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined on February 25, 2023

   overall5food5service5ambience5

   Good food, great service and good beverage selections

   BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on February 26, 2023Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.

   Report
4. K

   Kimmie

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on January 15, 2023

   overall5food5service4ambience4

   The hostess Megan was amazing! We were running a little late because our soccer tournament game was running behind so instead of making us wait an hour after our original reservation she was able to make an adjustment so we could make our reservation. The food was tasty unlike some other places we’ve dined at recently which was nice especially with dining and food prices rising it was nice to eat a meal we felt was worth the cost because it was plated beautifully and tasted fresh and awesome!

   BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on January 17, 2023Hey Kimmie! Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!

   Report
5. JW

   JohnW

   St. Louis

   13 reviews

   vip
   1.0

   13 reviews

   Dined on December 27, 2022

   overall1food2service1ambience3

   Terrible experience. Awful service. This place does not appear to have any capable management that can operate such a large restaurant. A lot of tables and square footage. While my wife got her order and ate the entire meal, I was left to wait until we finally got so frustrated we asked for the check. We couldn’t get beer refills either.

   BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on December 29, 2022We are so sorry for the service you received from us. We would have felt the same way you did about this visit. Our service should be much better. We will address this with our staff and hope you can give us another chance. Thank you for your feedback. Please swing back by our location and personally share this experience with the manager so we can do right by you.

   Report
6. AG

   AngieG

   Phoenix

   1 review

   3.0

   1 review

   Dined on December 25, 2022

   overall3food2service4ambience4

   My mom and I decided to visit BJ's to have the prime rib for Christmas dinner. I had a reservation for 7pm, and they were already sold out of the prime rib. So we each got the tri-tip and scampi, and unfortunately, a couple of our shrimp had a tinge of mold taste to them. My mom's tri-tip was pretty tough. The flavors otherwise were good, and we enjoyed the Sangria flight.

   BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on December 27, 2022Your feedback is what drives our coaching, Angie, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.

   Report
7. M

   Maryb

   1 review

   5.0

   1 review

   Dined on December 22, 2022

   overall5food5service5ambience5

   Our server was excellent and it was a perfect night

   BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on December 23, 2022Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!

   Report
8. P

   Pjef

   Chicago

   28 reviews

   vip
   4.0

   28 reviews

   Dined on November 14, 2022

   overall4food5service4ambience5

   Went for Happy Hour and had a good time. Food was good.

   BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on November 16, 2022Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit

   Report
9. RH

   RobertH

   Denver

   5 reviews

   3.0

   5 reviews

   Dined on November 11, 2022

   overall3food4service3ambience3

   While it was nice that they provided a special menu for Veteran's Day, they appeared to be totally unprepared for the number of people taking advantage of their specials. We had reservations and they did honor those in a timely fashion. The staff seemed to be overworked. We had a party of 4 and two of us had to use plastic ware because they couldn't keep up with cleaning the silverware. The regular menu looked adequate and my wife had the salmon which she found delicious while I had the Veteran's Day spaghetti special which was a large portion but the flavor was very bland. Not sure if we will be going back in the future.

   BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on November 13, 2022Hi Robert. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.

   Report
10. M

    Mrsscarred

    1 review

    5.0

    1 review

    Dined on November 5, 2022

    overall5food5service5ambience5

    The staff was amazing, the food was fantastic. Our waitress did an amazing job at recommending different things.

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on November 7, 2022Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

    Report
11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 8, 2022

    overall5food5service5ambience4

    Celebrating son’s accomplishments

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on October 9, 2022Thank you for your review. We're very happy you had a wonderful time with us! We look forward to seeing you back again soon!

    Report
12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 2, 2022

    overall5food5service5ambience5

    Dinner before football game. All went well good service.

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on October 6, 2022We're so happy you enjoyed dining with us. Thanks for the kind review, and we hope to see you again soon.

    Report
13. J

    Jospeh

    Tucson

    22 reviews

    5.0

    22 reviews

    Dined on September 4, 2022

    overall5food5service5ambience5

    Excellent service, reasonable prices and good food!

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on September 5, 2022Hi Jospeh. Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit

    Report
14. GL

    GermanL

    Phoenix

    21 reviews

    vip
    4.0

    21 reviews

    Dined on September 3, 2022

    overall4food3service4ambience4

    It has completely changed from the menu. Under staffed. Not impressed

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on September 4, 2022We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.

    Report
15. M

    Marko

    1 review

    4.0

    1 review

    Dined on August 30, 2022

    overall4food4service5ambience3

    I enjoyed the Classic Prime Rib Dip and the fries were excellent. Service was attentive without hovering. Like Arnold, I'll be back!

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on August 31, 2022Hey Marko! Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!

    Report
16. OT

    OpenTable Diner

    Tucson

    2 reviews

    5.0

    2 reviews

    Dined on August 27, 2022

    overall5food5service5ambience5

    Food was great! Service was fast and waiter was friendly.

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on August 28, 2022Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!

    Report
17. P

    Peach

    Phoenix

    44 reviews

    vip
    5.0

    44 reviews

    Dined on August 19, 2022

    overall5food5service5ambience5

    Our recent visit to BJ's was wonderful. Mark was an awesome waiter, took really good care of us. The food was perfect too.

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on August 20, 2022Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

    Report
18. l

    lindaloo2000

    Tucson

    1 review

    5.0

    1 review

    Dined on July 29, 2022

    overall5food5service5ambience5

    Good weekday lunch specials for $10. Lots of food choices in general.

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on July 31, 2022Hi Linda. Thank you for your review. We're glad you enjoyed your food and we look forward to serving you again!

    Report
19. BZ

    BobbyZ

    Tucson

    2 reviews

    5.0

    2 reviews

    Dined on July 21, 2022

    overall5food4service4ambience4

    The food was very good. Our waiter was very helpful and courteous. He made sure that our food was to us on time and very pleasant to eat.

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on July 23, 2022Thank you for this kind review, Bobby. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

    Report
20. OT

    OpenTable Diner

    Tucson

    1 review

    5.0

    1 review

    Dined on July 5, 2022

    overall5food5service5ambience5

    We had a very nice evening with a friendly wait staff and server.

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on July 6, 2022Thank you very much for this review. We're so happy you had an awesome service experience, and we hope to serve you again soon!

    Report
21. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    Scrumptious

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on June 20, 2022Thanks so much for your feedback about our food! It's always good to hear that we're making our guests happy. We look forward to seeing you again soon!

    Report
22. SM

    SteveM

    Omaha

    5 reviews

    5.0

    5 reviews

    Dined on June 3, 2022

    overall5food4service5ambience5

    Shawn was an awesome server and knew details about beer that was helpful. The restaurant was clean and had a good vibe . Beer was excellent & the food was very good . People make a difference so if we came back we hope we can experience with a server like Shawn.

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on June 4, 2022Hey Steve! Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!

    Report
23. J

    Jenn

    Tucson

    1 review

    3.0

    1 review

    Dined on May 31, 2022

    overall3food3service5ambience4

    The food was good until my green beans tasted like lighter fluid(gas starter) ! It was gross, I had the table taste the green beans and everyone agreed that was definitely synethic fuel flavor , smell. So that was thumbs down. The drinks were really good and we had an over all good time.

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on June 3, 2022Your feedback is what drives our coaching, Jenn, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.

    Report
24. H

    Haardrock1141

    Tucson

    184 reviews

    vip
    4.0

    184 reviews

    Dined on May 23, 2022

    overall4food4service5ambience3

    Very attentive staff and quality food. Couple those items with reasonable pricing and you have a winner.

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on May 26, 2022Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!

    Report
25. F

    Foodpicker

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience4

    The best restaurant me and my mom went to on mother's day

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on May 10, 2022WOW! We loved your comments, thanks for the great “pat on the back,” we really appreciate it! Looking forward to serving you again.

    Report
26. OT

    OpenTable Diner

    Tucson

    3 reviews

    5.0

    3 reviews

    Dined on May 5, 2022

    overall5food5service5ambience5

    Patio dining was very nice. Patio on the small side capacity maybe 24-28 people. Service was very good and the food was great!

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on May 9, 2022We appreciate the review! Exceptional service is extremely important to us, so it's great to hear that you were so pleased.

    Report
27. MS

    MichaelS

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5

    For a Friday night the service was excellent and the food was quick and delicious

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on May 2, 2022We're so glad to hear you were seated and served quickly. The only thing better than great food is great food served fast! We look forward to seeing you again.

    Report
28. OT

    OpenTable Diner

    Phoenix

    1 review

    3.0

    1 review

    Dined on April 17, 2022

    overall3food3service2ambience4

    Slow service. Good food

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on April 19, 2022Yikes, I hope that experience doesn’t tarnish your view of BJ’s. We take your comments seriously and will address this situation immediately.

    Report
29. TT

    TobiasThuddeusM

    San Diego

    1 review

    3.0

    1 review

    Dined on April 17, 2022

    overall3food4service2ambience4

    Made a reservation for Easter for 3, were sat within 10 mins of arriving so no issue there. Waiter seemed confused when ordering drinks, once drink order was straightened out took several minutes to get them, did bring water out quickly. 2 of the 3 of us had the Prime Rib special and felt it was very well cooked to our preferences. Over all fair experience, waiter could've been a bit more on his game and familiar with the drink selection.

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on April 19, 2022We appreciate the feedback. Thank you for letting us know that our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.

    Report
30. DB

    DaveBerryLicensedAgentTu

    1 review

    4.0

    1 review

    Dined on March 26, 2022

    overall4food5service3ambience5

    This was a great environment and a great experience.

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on March 29, 2022We're so glad you enjoyed your recent BJ's Restaurant & Brewhouse dining experience. See you again soon!

    Report
31. BD

    BroncoDiva

    Tucson

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food5service5ambience5

    Worked out perfectly. It was busy as expected for a Friday night and had to wait to be seated 20 minutes after our reservation time. They gave us a booth but we asked gor a table as one of our guests is in a wheelchair. The waitress accommodated us no problem. Our server Joe was friendly. We waited an hour for food but it was so worth the wait. We all enjoyed our entrees, appetizers and desserts. We had the best time. Oh and the mojitos were a hit. To be fair the restaurant was packed so no complaining on wait for food.

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on March 28, 2022We're so happy you enjoyed dining with us. Thanks for the kind review, and we hope to see you again soon. Here is a wonderful tip... If you haven't already done so, Go & sign up for BJ's Premier Rewards PLUS program and you will receive a free Pizookie®!

    Report
32. TC

    TandC

    Chicago

    25 reviews

    4.0

    25 reviews

    Dined on March 26, 2022

    overall4food4service5ambience5

    Great wait staff. Food good.

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on March 27, 2022Hey there! Thank you so much for reaching out. We pride ourselves on great service and food. I am glad you had a great time. Can't wait to serve you guys again!

    Report
33. D

    Disappointed

    Tucson

    1 review

    1.0

    1 review

    Dined on March 17, 2022

    overall1food2service1ambience1

    Scheduled a reservation 2 days in advance for my husband's birthday for our family of 5 for 6pm and we arrived early - we were seated at 5:50pm. Seated in a booth next to a storage room where we stared directly at mop buckets and cleaning supplies. Ordered a salad, the waitress left the table before we could tell her a dressing preference. The waitress acted like she could not be bothered with any request. Ordered the tri tip and chicken thigh combo which is not inexpensive - asked the waitress how the chicken was prepared because the menu shows that you can have chicken breast or thigh with special sauce and we wanted the thighs. Waitress said she would bring it out and we could make any modifications if necessary. Waited a long time but it was a holiday so we were prepared for a busy restaurant. The waitress brought out the meal with tri tip and a chicken breast seasoned with salt and pepper and when we asked about the chicken the waitress told us this is just how she'd always seen it brought out even though there's a picture on the menu showing tri tip and two thighs with sauce on them. The plate was nearly 30 dollars and it was very disappointing because we attempted to be clear and concise with our order. Rather than offering to comp the meal or half the meal since half was not made correctly, the waitress offered to comp an $8 pizookie which took 45 minutes and after about 30 we said nevermind and asked for the check to which the waitress responded, okay we'll make that pizookie to go and we had to wait another 15 minutes for the pizookie and the check. The bill was $120.00 and we were there for nearly 2 hours. To your credit, the food that was correct was prepared well and tasted good. I never write reviews. Ever. Good or bad. But this experience was exceptionally poor - mostly because the meal was not inexpensive and we were celebrating a birthday. We truly expected a far better experience.

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on March 19, 2022Sorry to hear that! Sounds like we really missed the mark, and we want to apologize for your less-than-stellar experience. Please swing back by our location and personally share this experience with the manager so we can do right by you.

    Report
34. CC

    CharlesC

    Tucson

    1 review

    3.0

    1 review

    Dined on March 9, 2022

    overall3food4service1ambience4

    very poor experience. Food was good but server totally missed one order. Baked potaoe arrived with no condiments. Drink orders took forever t be delivered. Server was either new. incompetent or system was broken. I hope it was either the first or last. Tri tip was good but over cooked.

    Report
35. RM

    RuthM

    New England

    1 review

    1.0

    1 review

    Dined on February 27, 2022

    overall1food1service1ambience2

    Out experience was not the best. The pizza was cold. Other food order was fine. We ordered a bottle of wine and only drank 1/4 of the bottle. The waitress did not have the cap and they would not accommodate any other solutions to getting the wine home. We paid for a whole bottle wine that we did not drink half. Very disappointing.

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on February 28, 2022Sorry to hear you were disappointed with your meal, Ruth. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied by your order, please speak with an on-site manager, so we can fix it for you right away.

    Report
36. ER

    EricR

    Tucson

    7 reviews

    vip
    4.0

    7 reviews

    Dined on February 13, 2022

    overall4food4service4ambience4

    Greeter service was good. Right away seating. The food was good. Tri tip was not as tender I was expecting for a medium type. Drink was good. Overall good service.

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on February 15, 2022Thank you for this kind review, Eric. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

    Report
37. f

    foodmonster

    Phoenix

    4 reviews

    4.0

    4 reviews

    Dined on February 5, 2022

    overall4food4service4ambience5

    It was nice. Our server was new and gave us misinformation and then did not correct the mistake. We love BJs and have for many years. Hopefully it will be better next time as we like the food and atmosphere.

    BJ's Restaurant & Brewhouse - Tucson BroadwayResponded on February 16, 2022Yikes, I hope that experience doesn’t tarnish your view of BJ’s. We take your comments seriously and will address this situation immediately.

    Report
38. OT

    OpenTable Diner

    Tucson

    1 review

    vip
    5.0

    1 review

    Dined on January 16, 2021

    overall5food5service5ambience5

    Great as always

    Report
39. M

    Molly

    Tucson

    31 reviews

    4.0

    31 reviews

    Dined on January 11, 2021

    overall4food5service4ambience3

    My review strictly on the Prime Rib Special that is offered. Great value, kitchen will split entire dinner for you if you wish to share.

    Report
40. G

    Gina

    1 review

    5.0

    1 review

    Dined on January 7, 2021

    overall5food5service5ambience5

    Always enjoy the food, atmosphere, and excellent service!

    Report