BJ's Restaurant & Brewhouse - Southcenter Mall

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1. H

   Hungryforfun

   Seattle

   2 reviews

   4.0

   2 reviews

   Dined on June 26, 2022

   overall4food5service4ambience5

   Rude customer ran into my mother in law and did not apologize just looked very upset at her. Had to ask 4 times for a kids menu and silverware. The non alcoholic strawberry daiquiri was watery and had no flavor.

   BJ's Restaurant & Brewhouse - Southcenter MallResponded on June 28, 2022We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.

   Report
2. EH

   EnriqueH

   Seattle

   1 review

   5.0

   1 review

   Dined on June 25, 2022

   overall5food5service5ambience5

   Great experience. Good was quick and well prepared. Service was outstanding.

   BJ's Restaurant & Brewhouse - Southcenter MallResponded on June 27, 2022Hey Enrique! Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!

   Report
3. RH

   RaquelH

   1 review

   5.0

   1 review

   Dined on May 28, 2022

   overall5food5service5ambience5

   Friendly staff , there was a long line but thankful we made our reservation on open table bc we got there and got seated right away

   BJ's Restaurant & Brewhouse - Southcenter MallResponded on May 30, 2022We're so glad to hear you were seated and served quickly. The only thing better than great food is great food served fast! We look forward to seeing you again.

   Report
4. EE

   EdEve

   Seattle

   1 review

   4.0

   1 review

   Dined on May 7, 2022

   overall4food4service4ambience4

   Service was efficient but rushed: salad served and entree followed 2 minutes later...no time to complete first course.

   BJ's Restaurant & Brewhouse - Southcenter MallResponded on May 8, 2022Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service and we will address this with our staff. We can't wait to see you again!

   Report
5. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined on April 23, 2022

   overall2food3service1ambience1

   Not fun, waitress was not nice

   BJ's Restaurant & Brewhouse - Southcenter MallResponded on April 25, 2022We are so sorry for the service you received from us. We would have felt the same way you did about this visit. Our service should be much better. We will address this with our staff and hope you can give us another chance. Thank you for your feedback.

   Report
6. CH

   CarrieH

   Seattle

   3 reviews

   4.0

   3 reviews

   Dined on April 16, 2022

   overall4food4service4ambience3

   Great drinks and food, prices have gone up and the menu has been scaled down. Friendly staff. Distracted waitstaff but nice. Restrooms could use some work.

   BJ's Restaurant & Brewhouse - Southcenter MallResponded on April 18, 2022Thank you for this kind review, Carrie. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

   Report
7. AS

   AmiS

   1 review

   5.0

   1 review

   Dined on April 16, 2022

   overall5food5service5ambience5

   Our server was an absolute delight. He was very attentive and really just did a wonderful job. I feel bad that I cannot remember his name, but he is a true asset to your restaurant.

   BJ's Restaurant & Brewhouse - Southcenter MallResponded on April 18, 2022We appreciate the review! Exceptional service is extremely important to us, so it's great to hear that you were so pleased.

   Report
8. J

   Joann

   1 review

   2.0

   1 review

   Dined on April 2, 2022

   overall2food2service3ambience4

   Pasta tastes like microwaveable freezer aisle brand. Not worth price point. Club was good, chicken was a little extra charred, but sweet potato fries compensated for the extra burn. Reservations are a joke and the service was average at best.

   BJ's Restaurant & Brewhouse - Southcenter MallResponded on April 4, 2022Hi Joan! I am so sorry to hear about the issues with your food. I wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.

   Report
9. OT

   OpenTable Diner

   Seattle

   1 review

   3.0

   1 review

   Dined on March 28, 2022

   overall3food2service1ambience3

   The place wasn’t even packed and it took them a while to bring out drinks and food.

   BJ's Restaurant & Brewhouse - Southcenter MallResponded on March 29, 2022I am sorry you’ve had a terrible experience. We know your time is valuable and today we didn’t get it right. We hope you give us another chance to make this right!

   Report
10. RH

    RonH

    1 review

    5.0

    1 review

    Dined on March 23, 2022

    overall5food5service5ambience5

    Had a great meal at BJ's. Noah has been my server and he's taken great care of me and I appreciate it. He only works a couple of days a week but has been right on spot with every product question I've asked him. I appreciate his service and the food quality has been excellent. Thank you, Noah!

    BJ's Restaurant & Brewhouse - Southcenter MallResponded on March 25, 2022Hi Ron. We're so happy you enjoyed dining with us. Thanks for the kind review, and we hope to see you again soon. Here is a wonderful tip... If you haven't already done so, Go & sign up for BJ's Premier Rewards PLUS program and you will receive a free Pizookie®!

    Report
11. OT

    OpenTable Diner

    Orlando

    1 review

    3.0

    1 review

    Dined on March 19, 2022

    overall3food3service2ambience2

    The meal was fine, and our server was nice, but the hostess was completely useless. We arrived ten minutes prior to our reservation, went to the desk, and without asking our name or anything, she said we’d get a text when our table was ready and just to wait. Forty minutes later, after checking with her two more times, we finally asked the woman who was seating everyone instead of the one “checking people in” and discovered we had not ever been checked in at all. It took more than another twenty minutes from that point to finally get seated, altogether over an HOUR past our reservation, all while we watched the lobby fill up and empty and fill up and empty again all around us while we stood patiently waiting , clearly in their line of sight. What the hell is the point in having a reservation if this is how they get handled at this restaurant?

    BJ's Restaurant & Brewhouse - Southcenter MallResponded on March 22, 2022I am sorry you’ve had a terrible experience. We know your time is valuable and today we didn’t get it right. We hope you give us another chance to make this right!

    Report
12. J

    Jegg93

    Seattle

    9 reviews

    vip
    5.0

    9 reviews

    Dined on February 13, 2022

    overall5food5service5ambience4

    Shared an appetizer and prime rib meal with my sister. We took home leftovers. Everything tasted great. Fun server. Good time.

    Report
13. ML

    MikeL

    Seattle

    1 review

    5.0

    1 review

    Dined on February 10, 2022

    overall5food4service5ambience5

    Thursday Tri Tip Specials are excellent deals and tasty.

    BJ's Restaurant & Brewhouse - Southcenter MallResponded on February 15, 2022Thank you so much for your kind words! We strive to always provide great food for our guests to enjoy!

    Report
14. AR

    Asian1Review

    Seattle

    23 reviews

    4.0

    23 reviews

    Dined on December 18, 2021

    overall4food5service5ambience3

    Great casual place and also kid friendly with variety of stuff for everyone.

    BJ's Restaurant & Brewhouse - Southcenter MallResponded on December 20, 2021We appreciate the review! Exceptional service is extremely important to us, so it's great to hear that you were so pleased.

    Report
15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 13, 2021

    overall5food5service5ambience4

    Bday enjoyment, everything was nice. Did not feel rushed. Confusion around happy hour but got it sorted out and everything turned out great.

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16. OT

    OpenTable Diner

    Seattle

    3 reviews

    vip
    5.0

    3 reviews

    Dined on September 4, 2021

    overall5food5service5ambience5

    Always good

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17. JT

    JoeT

    Seattle

    14 reviews

    vip
    1.0

    14 reviews

    Dined on July 10, 2021

    overall1food3service3ambience4

    Because they sat me in bar area, they cancelled my reservation with Open Tabke

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18. L

    Laurel

    Seattle

    61 reviews

    vip
    5.0

    61 reviews

    Dined on June 28, 2021

    overall5food5service5ambience5

    Excellent service and the food was great. All in our party commented on how clean the restaurant looked and how professional and friendly the wait staff were. The Prime rib dinner was a great value and well prepared.

    Report
19. d

    d2otter

    Seattle

    3 reviews

    5.0

    3 reviews

    Dined on June 28, 2021

    overall5food5service4ambience5

    We had to wait longer than expected for our drinks. Other than that, had a great dinner with our friends before the Seawolves match!

    Report
20. CS

    ChrisS

    1 review

    2.0

    1 review

    Dined on June 19, 2021

    overall2food2service1ambience3

    We were a party of 4. We were seated immediately on arrival for our reservation. Then we waited ... The service was slow and disorganized. Parts of the orders came late (I.e. au jus came halfway through lunch). A take out request never arrived, so we left. We have been to other BJs and this one was definitely a poor experience. We won’t be back anytime soon.

    Report
21. CH

    CarrieH

    Seattle

    4 reviews

    4.0

    4 reviews

    Dined on June 6, 2021

    overall4food4service4ambience4

    Great family friendly sports bar and restaurant. Service, food and drinks are great. Enter an email and dining areas are clean and nice. Could use an extra bathroom attendant for overly full trash cans and restocking.

    Report
22. CB

    ChristianB

    Seattle

    1 review

    5.0

    1 review

    Dined on May 23, 2021

    overall5food5service5ambience5

    Great job! Thank you for creating a safe and fun experience.

    Report
23. MK

    MaryK

    Hawaii

    1 review

    4.0

    1 review

    Dined on May 2, 2021

    overall4food3service5ambience4

    Very good service. Food overall was good. The Caesar salad was not good. The romaine was old, limp and brown. The rest of our food was very good.

    Report
24. PF

    PaulF

    Seattle

    1 review

    vip
    4.0

    1 review

    Dined on May 1, 2021

    overall4food4service5ambience4

    There was a security issue nearby and the manager kept us informed and told us how to safely get back to our car. Thanks

    Report
25. LF

    LuciF

    Seattle

    1 review

    5.0

    1 review

    Dined on March 30, 2021

    overall5food5service5ambience5

    We arrived a little early for our reservation as traffic was light, and the restaurant was not busy so they sat us promptly. Michael, our server was an absolute joy and made us feel very welcome. The food was absolutely delicious and we didn’t feel rushed or pushed out. We were allowed the perfect amount of time to enjoy our meal and some friendly conversation. This was our first time at this place and we will be back!

    Report
26. b

    buddy

    Las Vegas

    30 reviews

    vip
    5.0

    30 reviews

    Dined on March 22, 2021

    overall5food5service5ambience5

    Excellent service by Jason and staff Food was great will go back again

    Report
27. N

    Nic206

    Seattle

    2 reviews

    3.0

    2 reviews

    Dined on November 11, 2020

    overall3food3service3ambience4

    If there is no guarantee of seating, there should be no Roundtable reservation option online for customers. If you cannot service your customers in the best way due to COVID restrictions, then you should close your doors.

    Report
28. RI

    RICKL

    Seattle

    9 reviews

    5.0

    9 reviews

    Dined on October 31, 2020

    overall5food5service5ambience5

    Wow, great food and service. Menu is amazing. Our server was awesome.

    Report
29. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 31, 2020

    overall5food5service5ambience5

    The best customer service ever! I forgot who the name of my waitress but she was amazing! Food was amazing! Everything was perfect❤️

    Report
30. R

    Retired

    Hawaii

    19 reviews

    5.0

    19 reviews

    Dined on October 22, 2020

    overall5food5service5ambience5

    Had a great evening with friends we haven’t seen in months. Our waiter was absolutely fantastic. (Had a great sense of hummer too). The restaurant felt very COVID safe. Our meal was good, arrived at 4:30pm and left at 9:30. Never felt like we were being rush. Thanks so much for a great experience.

    Report
31. CD

    CemberD

    1 review

    5.0

    1 review

    Dined on October 11, 2020

    overall5food5service5ambience5

    I had a reservation for 730 but was able to be seated erasure even without the rest of my party. Our waitress was great, food good as always. Great experience!

    Report
32. TE

    TimE

    1 review

    5.0

    1 review

    Dined on September 26, 2020

    overall5food5service5ambience5

    Chicken Parmesan with a really good service was great

    Report
33. JT

    JudyT

    1 review

    1.0

    1 review

    Dined on September 25, 2020

    overall1food5service1ambience3

    Worst service ever. We waited 15 min before anybody came to ask us if we wanted Any thing. Was not even busy

    Report
34. DB

    DB206

    1 review

    4.0

    1 review

    Dined on August 16, 2020

    overall4food4service4ambience4

    Good food, service was good, all staff was safe in face masks. Had booked a reservation for 7:30, showed up and greeter said they had just hit full allowance of people, but had us seated by 7:40. Waitress was friendly and very on point. We would return again at some point.

    Report
35. LE

    LovedEveryBite

    Seattle

    1 review

    5.0

    1 review

    Dined on July 31, 2020

    overall5food5service5ambience5

    The service we got was great. The lady who served us was very friendly and fit right in with our little jokes. I remember we all shared the 'Oh, YUM' as we began eating. The eating restrictions a few of us had were not a problem being the little changes needed were met. Great job.

    Report
36. R

    Ronzo

    Washington DC

    12 reviews

    vip
    5.0

    12 reviews

    Dined on July 15, 2020

    overall5food5service5ambience4

    Lanaya was our server, she was great, professional, polite and provided awesome customer service.

    Report
37. C

    Cratz

    Seattle

    19 reviews

    vip
    4.0

    19 reviews

    Dined on July 12, 2020

    overall4food4service4ambience4

    Server was very nice. Tables spaced out. Food enjoyable.

    Report
38. L

    Lsat

    Seattle

    4 reviews

    3.0

    4 reviews

    Dined on June 26, 2020

    overall3food3service4ambience3

    We were there on Friday June 26th for lunch. We went there because they have a patio. When we got there the patio was closed, even though it was a nice day. If we had known that we wouldn't have gone there. There is such a small window to eat outside during spring/summer. The manager said that since they had just reopened, they would only open the patio after 5pm. Seems like they would want to have outdoor seating with the current state of Covid. There is plenty of room for keeping 6 feet apart on the patio. A lot of people prefer to eat outside right now, lunch or dinner.

    Report
39. TP

    TriciaP

    1 review

    5.0

    1 review

    Dined on June 24, 2020

    overall5food5service5ambience5

    First time there and the food was amazing! We will definitely be going back again soon!

    Report
40. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 23, 2020

    overall1food4service1ambience3

    We arrived right at our reservations time just to be told that the restaurant was full capacity. They didn’t seat us till 7:00 PM (reservations was at 6:30). What’s the point of making reservations when you have to wait an additional half hour? Server offered us beverages and didn’t hand us menus then proceeds to take our order 5-10 minutes later. I had to ask him for our menus.

    Report