BJ's Restaurant & Brewhouse - Southcenter Mall

Very good service. Food overall was good. The Caesar salad was not good. The romaine was old, limp and brown. The rest of our food was very good.

There was a security issue nearby and the manager kept us informed and told us how to safely get back to our car. Thanks

We arrived a little early for our reservation as traffic was light, and the restaurant was not busy so they sat us promptly. Michael, our server was an absolute joy and made us feel very welcome. The food was absolutely delicious and we didn’t feel rushed or pushed out. We were allowed the perfect amount of time to enjoy our meal and some friendly conversation. This was our first time at this place and we will be back!

Excellent service by Jason and staff
Food was great will go back again

If there is no guarantee of seating, there should be no Roundtable reservation option online for customers. If you cannot service your customers in the best way due to COVID restrictions, then you should close your doors.

Wow, great food and service. Menu is amazing.

Our server was awesome.

The best customer service ever! I forgot who the name of my waitress but she was amazing! Food was amazing! Everything was perfect❤️

Had a great evening with friends we haven’t seen in months. Our waiter was absolutely fantastic. (Had a great sense of hummer too). The restaurant felt very COVID safe.

Our meal was good, arrived at 4:30pm and left at 9:30. Never felt like we were being rush.

Thanks so much for a great experience.

I had a reservation for 730 but was able to be seated erasure even without the rest of my party. Our waitress was great, food good as always. Great experience!

Chicken Parmesan with a really good service was great

Worst service ever. We waited 15 min before anybody came to ask us if we wanted Any thing. Was not even busy

Good food, service was good, all staff was safe in face masks. Had booked a reservation for 7:30, showed up and greeter said they had just hit full allowance of people, but had us seated by 7:40. Waitress was friendly and very on point. We would return again at some point.

The service we got was great. The lady who served us was very friendly and fit right in with our little jokes. I remember we all shared the 'Oh, YUM' as we began eating.
The eating restrictions a few of us had were not a problem being the little changes needed were met. Great job.

Lanaya was our server, she was great, professional, polite and provided awesome customer service.

Server was very nice. Tables spaced out. Food enjoyable.

We were there on Friday June 26th for lunch. We went there because they have a patio. When we got there the patio was closed, even though it was a nice day. If we had known that we wouldn't have gone there. There is such a small window to eat outside during spring/summer. The manager said that since they had just reopened, they would only open the patio after 5pm. Seems like they would want to have outdoor seating with the current state of Covid. There is plenty of room for keeping 6 feet apart on the patio. A lot of people prefer to eat outside right now, lunch or dinner.

First time there and the food was amazing! We will definitely be going back again soon!

We arrived right at our reservations time just to be told that the restaurant was full capacity. They didn’t seat us till 7:00 PM (reservations was at 6:30). What’s the point of making reservations when you have to wait an additional half hour?

Server offered us beverages and didn’t hand us menus then proceeds to take our order 5-10 minutes later. I had to ask him for our menus.

We were seated quickly and our waiter was excellent!!

Our server, Jovahn, did a terrific job... once he got on it! The back story here is that after being there for over 15 mins without seeing anyone from the restaurant, I phoned BJ’s to ask if they had told anyone we were here for our reservation. This is why one category of my survey answers was only 4 stars!

In a flash, Jovahn rushed to our table and explained that he wasn’t told we were ‘his’ and apologized profusely. Besides serving us competently and attentively, he tossed us some extras that made the wait most worthwhile!

BJ’s made our first dinner out after the pandemic very special... besides the fact it was our 57th Anniversary that we were sharing with our daughters!

Just had a night out with daughter in-law it was nice to go out and sit, eat and chat.

Always great food and a wonderful selection.

Food was excellent. Service was quite slow even though the restaurant was not crowded. I think they must have been short staffed.

A very large party came in after us and our server was distracted with them. It went down hill from there and it took a long time for everything. They needed more staff....

It was ok. Just wondered why our table was outside instead of the normal dining area of the restaurant. Was it because i booked at open table?

I was pleasantly surprised at the quality of the food for a “tap house”. It was delicious! I will definitely go back. At first glance they are expensive but if you stick to specials they are quite affordable and the pizzookies are to die for! My only minor complaint is that they seated us in what would be the ourdoor section in the summer. The heaters were not enough to keep me from being cold most of the time. Otherwise I loved the food and will definitely go back!

Get together of high school friends of 55 years ago, & talk politics 0f like mind. Servers were great. Couldn’t ask for better. Pleasant, attentive, quick . Food was good & served in timely manner. No problem splitting the checks . Just that they opened at 11 & that was our reservation & because of lack of server..we had to wait til 11.16. But one could sit & be served in bar

I made a reservation through Open Table and when I arrived, I was told there would be a 15-20 minute wait. We ended up sitting in the bar. Staff was friendly but food took a long time to arrive (at least 30 minutes) and the romaine in the Caesar salad and coleslaw was past its prime. The manager was very nice and took the salad off the bill. I usually have better service and food but this dinner completely off the mark.

The dining experience was generally good except for the reception staff. Reception staff was not attentive to incoming guests.

We had a waitress who is a second grade teacher and a single Mom. She was fun, engaging and went out of her way for my 105 yr. old mother! Tri-tip wedge salad superb! A wee noisy for conversation! Front desk greeter so nice and welcoming! Wish I lived closer to enjoy you all more often but we’ll be back!

Although, we waited a little long for our food and even longer for our free pazookie because it was free pazookie day, we were okay with the wait. Except our cookie in our pazookie was not warm at all - we were disappointed with that fact.

The waiter/waitress was late with mustard and our waters weren’t refilled

My husband and I grabbed an early dinner prior to graduation festivities in Tacoma. He had the prime rib and I tried a new spiralized zucchini entree that was both light and really tasty. Great service staff and the manager stopped by our table to inquire about our meal and the service.

I will probably not go back to eat. Steak was over seasoned could not eat it and asparagus had so much salt on it it was stringy. Waiter didn’t offer to have my meal recooked when I told him I couldn’t eat it. He just wanted to box it up and have me take it home.

Service was good even though our server had a hard time with the ordering tablet thing (I’m a server myself & although I understand why it’s utilized, doesn’t seem efficient for servers at all).
Food was really good- we had the avocado roll app, poke yakasoba bowl, flat bread, and grilled chicken antipasto salad as well as the mini pizookies between 3 of us and it was all delicious! Normal pricing! Drinks were good as well!

Enjoy the menu. New tri tip dishes were acidic or maybe spoiling?

Won't go back here...overpriced for what you get..food not seasoned...loud..best thing was server...

It was nice, had reservation ready. We got seated right away on Saturday night. Food excellent, waitress forgot about us a didn’t refill drinks often.

My s.o. was over the moon about his ribs and wings - he loved the sauces - yet I found my salmon entree kind of hum drum. Service was fast. Ambience typical for the genre. Huge menu - we will go back!

Great service! Was there for the Seahawks game and the staff was very supportive. Food was quick and drink refills were spot on.