BJ's Restaurant & Brewhouse - San Jose
Zak our server was awesome! Great sense of humor and very attentive!
The food was amazing, except for the brussel sprouts. They were burnt to the point they did not taste very good.
Even with reservations we had to wait 30 minutes. Thankfully we still made it to our movie
Great food , Great service! We've been going there for years and never have had a bad experience.
Waiter only came to our table to ask us what we wanted to drink, eat and when food came out. Other than that they were never around. Food took about 30 minutes to arrive to our table and it was just okay tasting. Drinks were never refilled.
Lots of incorrect and missing orders throughout the entire meal: beverages, entrees, desserts. We had a larger party (8 people), but it was still disappointing to ask where food was after other people in our party were done eating.
Service was slow. Soup wasn’t hot. Took 10 minutes to be seated after our reservation time, even though our table was available.
Food was terrible for the price. Food came out burnt, then had to wait a long time for replacement. Still was not good. Manager never addressed the issue. We were rang up twice for the terrible food, they did correct but what if i had not caught the mistake.