BJ's Restaurant & Brewhouse - San Bernadino

Commentaires sur le restaurant BJ's Restaurant & Brewhouse - San Bernadino de personnes qui y ont mangé. Selon des cotes récentes.

1. T

   Tyus

   Los Angeles1 commentaire

   1.0

   Y est allé il y a 1 jour

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 2

   the staff was slow and took over 40 minutes to bring dessert out after we had ordered it.
   

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2. H

   Helen VIP

   Palm Springs 34 commentaires

   4.0

   Y est allé il y a 3 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 3
   4. Ambiance 5

   While a great place and the server was nice, the waiting time for food was far too long (about 10 minutes) and when it finally was delivered it was warm not hot.
   

   BJ's Restaurant & Brewhouse - San BernadinoA répondu il y a 2 jours

   Thank you for your feedback, Helen! We’re glad you enjoyed the atmosphere and our service. We’re always working to improve, and we’ll address the wait time and food temperature with our kitchen team to enhance your experience next time. We appreciate your input!
   

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3. J

   Joshua

   Los Angeles1 commentaire

   3.0

   Y est allé le 14 avril 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 1
   4. Ambiance 2

   We haven't been back to the San Bernardino BJs in a while. Unfortunately, I remember having the same issue with service as last time. It took a long time after we were seated (20-30 mins) for anyone to even take our drink and appetizer order and my kids were losing it. They seemed very understaffed. Once we did get some service, everything came out super fast and was delicious. Our server was nice enough and did come to check on us throughout the meal, but it could have stated off way better.
   

   BJ's Restaurant & Brewhouse - San BernadinoA répondu le 21 avril 2025

   Thanks for your feedback, Joshua. We appreciate you sharing your experience. We're glad to hear that your server was attentive and the food was delicious, but we apologize for the wait. We're actively working on improving our service to ensure a better experience for you and your family next time.
   

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4. M

   Melanie

   San Francisco1 commentaire

   5.0

   Y est allé le 15 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   We got seated right away and had a great meal for the price! The service was a little slow but it was a little busy at the time.
   

   BJ's Restaurant & Brewhouse - San BernadinoA répondu le 18 mars 2025

   Melanie, thanks for the fantastic review! We're thrilled you enjoyed your meal and appreciate your understanding regarding the busy service. We’re always working to improve, and your feedback helps us do just that. Hope to see you again soon for another great experience!
   

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5. T

   Tina

   Los Angeles7 commentaires

   5.0

   Y est allé le 15 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   BJ's was delicious and a great time with the family. The servers are very friendly and welcoming. The ambiance is inviting and chill. The food was fresh and tasty. The beers and drinks were on point. Overall a wonderful spot to grub.
   

   BJ's Restaurant & Brewhouse - San BernadinoA répondu le 15 mars 2025

   Tina, thanks for the fantastic review! We’re thrilled you enjoyed your time with us and found everything from the food to the ambiance to your liking. We can’t wait to welcome you and your family back for another great experience!
   

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6. J

   Jaime

   Los Angeles1 commentaire

   3.0

   Y est allé le 4 mars 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 4

   food was good, service was good, i put a special note to have happy birthday sung to my wife witch they ignored.
   

   BJ's Restaurant & Brewhouse - San BernadinoA répondu le 5 mars 2025

   Hi Jaime, thanks for your feedback! We're glad you enjoyed the food and service. We sincerely apologize for missing the birthday celebration request. We strive to make special occasions memorable, and we'll work on improving this aspect for future guests. We hope to see you again soon!
   

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7. J

   Jordi

   Unspecified1 commentaire

   4.0

   Y est allé le 23 février 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   It was fun the taxes are crazy but can’t blame them about that the servers where supper niccee wish i could tip more
   

   BJ's Restaurant & Brewhouse - San BernadinoA répondu le 24 février 2025

   Thanks for the feedback, Jordi! We're glad you had fun and enjoyed our friendly servers. We understand that taxes can be tough, but we appreciate your support. Hope to see you again soon for another great experience!
   

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8. L

   Lorenzo

   Chicago 1 commentaire

   1.0

   Y est allé le 22 février 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 3
   4. Ambiance 3

   When food came out , food was cold. Steak was over cooked
   

   BJ's Restaurant & Brewhouse - San BernadinoA répondu le 24 février 2025

   Hi Lorenzo. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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9. o

   oscar

   Comté d’Orange5 commentaires

   3.0

   Y est allé le 22 février 2025

   1. Cote globale 3
   2. Nourriture 5
   3. Service 3
   4. Ambiance 5

   Food was great, great energy in restaurant. Value was great too for big party/family. The only issue was that we had a reservation and we still waited over 45 minutes. The restaurant even called us 30 minutes before our reservation and still🤦🏽‍♂️🤷🏻‍♂️.
   

   BJ's Restaurant & Brewhouse - San BernadinoA répondu le 24 février 2025

   Thanks for sharing your thoughts, Oscar! We’re glad you enjoyed the food and atmosphere. We apologize for the wait despite your reservation; that's not the experience we aim for. Your feedback is invaluable, and we’ll work on improving this for future visits. Hope to see you again soon!
   

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10. R

    Richard

    Los Angeles2 commentaires

    5.0

    Y est allé le 21 février 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 4

    Food was excellent, great choice of items. Loved the deep dish Chicago style pizza. Noise level was low, easy to carry on a conversation
    

    BJ's Restaurant & Brewhouse - San BernadinoA répondu le 22 février 2025

    Richard, we’re thrilled to hear you enjoyed our deep dish Chicago style pizza and had a great dining experience! We strive to create a welcoming atmosphere, and your feedback means a lot. Looking forward to serving you again soon!
    

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