BJ's Restaurant & Brewhouse - San Bernadino

BJ's Restaurant & Brewhouse - San Bernadino reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jordan

   Unspecified1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience at BJs to celebrate my boyfriend’s birthday. The staff was very sweet and accommodating to us. The food was tasty as always and the restaurant was clean. Would definitely recommend!
   

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2. T

   Tyus

   Los Angeles1 review

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   the staff was slow and took over 40 minutes to bring dessert out after we had ordered it.
   

   BJ's Restaurant & Brewhouse - San BernadinoResponded 3 days ago

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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3. H

   Helen VIP

   Palm Springs34 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   While a great place and the server was nice, the waiting time for food was far too long (about 10 minutes) and when it finally was delivered it was warm not hot.
   

   BJ's Restaurant & Brewhouse - San BernadinoResponded 5 days ago

   Thank you for your feedback, Helen! We’re glad you enjoyed the atmosphere and our service. We’re always working to improve, and we’ll address the wait time and food temperature with our kitchen team to enhance your experience next time. We appreciate your input!
   

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4. J

   Joshua

   Los Angeles1 review

   3.0

   Dined on April 14, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   We haven't been back to the San Bernardino BJs in a while. Unfortunately, I remember having the same issue with service as last time. It took a long time after we were seated (20-30 mins) for anyone to even take our drink and appetizer order and my kids were losing it. They seemed very understaffed. Once we did get some service, everything came out super fast and was delicious. Our server was nice enough and did come to check on us throughout the meal, but it could have stated off way better.
   

   BJ's Restaurant & Brewhouse - San BernadinoResponded on April 21, 2025

   Thanks for your feedback, Joshua. We appreciate you sharing your experience. We're glad to hear that your server was attentive and the food was delicious, but we apologize for the wait. We're actively working on improving our service to ensure a better experience for you and your family next time.
   

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5. M

   Melanie

   San Francisco1 review

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We got seated right away and had a great meal for the price! The service was a little slow but it was a little busy at the time.
   

   BJ's Restaurant & Brewhouse - San BernadinoResponded on March 18, 2025

   Melanie, thanks for the fantastic review! We're thrilled you enjoyed your meal and appreciate your understanding regarding the busy service. We’re always working to improve, and your feedback helps us do just that. Hope to see you again soon for another great experience!
   

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6. T

   Tina

   Los Angeles7 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   BJ's was delicious and a great time with the family. The servers are very friendly and welcoming. The ambiance is inviting and chill. The food was fresh and tasty. The beers and drinks were on point. Overall a wonderful spot to grub.
   

   BJ's Restaurant & Brewhouse - San BernadinoResponded on March 15, 2025

   Tina, thanks for the fantastic review! We’re thrilled you enjoyed your time with us and found everything from the food to the ambiance to your liking. We can’t wait to welcome you and your family back for another great experience!
   

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7. J

   Jaime

   Los Angeles1 review

   3.0

   Dined on March 4, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   food was good, service was good, i put a special note to have happy birthday sung to my wife witch they ignored.
   

   BJ's Restaurant & Brewhouse - San BernadinoResponded on March 5, 2025

   Hi Jaime, thanks for your feedback! We're glad you enjoyed the food and service. We sincerely apologize for missing the birthday celebration request. We strive to make special occasions memorable, and we'll work on improving this aspect for future guests. We hope to see you again soon!
   

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8. J

   Jordi

   Unspecified1 review

   4.0

   Dined on February 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was fun the taxes are crazy but can’t blame them about that the servers where supper niccee wish i could tip more
   

   BJ's Restaurant & Brewhouse - San BernadinoResponded on February 24, 2025

   Thanks for the feedback, Jordi! We're glad you had fun and enjoyed our friendly servers. We understand that taxes can be tough, but we appreciate your support. Hope to see you again soon for another great experience!
   

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9. L

   Lorenzo

   Chicago1 review

   1.0

   Dined on February 22, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   When food came out , food was cold. Steak was over cooked
   

   BJ's Restaurant & Brewhouse - San BernadinoResponded on February 24, 2025

   Hi Lorenzo. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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10. o

    oscar

    Orange County5 reviews

    3.0

    Dined on February 22, 2025

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 5

    Food was great, great energy in restaurant. Value was great too for big party/family. The only issue was that we had a reservation and we still waited over 45 minutes. The restaurant even called us 30 minutes before our reservation and still🤦🏽‍♂️🤷🏻‍♂️.
    

    BJ's Restaurant & Brewhouse - San BernadinoResponded on February 24, 2025

    Thanks for sharing your thoughts, Oscar! We’re glad you enjoyed the food and atmosphere. We apologize for the wait despite your reservation; that's not the experience we aim for. Your feedback is invaluable, and we’ll work on improving this for future visits. Hope to see you again soon!
    

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