BJ's Restaurant & Brewhouse - Reno

Commentaires sur le restaurant BJ's Restaurant & Brewhouse - Reno de personnes qui y ont mangé. Selon des cotes récentes.

1. E

   Esmeralda

   Tahoe 1 commentaire

   5.0

   Y est allé le 13 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Ordered the prime rib special and it was delicious! Server was on top of things (refills, extra orders) and was very friendly. Food came out quickly and hot. Clam chowder was the best
   

   BJ's Restaurant & Brewhouse - RenoA répondu le 15 avril 2025

   Esmeralda, we’re thrilled to hear you enjoyed the prime rib special and found our service top-notch! It’s great to know the clam chowder stood out for you. We appreciate your feedback and look forward to seeing you again for more delicious meals!
   

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2. B

   Beth

   Tahoe 16 commentaires

   4.0

   Y est allé le 30 mars 2025

   1. Cote globale 4
   2. Nourriture 3
   3. Service 5
   4. Ambiance 4

   The salmon arrived on the not so warm side. But the server did comp the dessert.
   

   BJ's Restaurant & Brewhouse - RenoA répondu le 2 avril 2025

   Beth, thanks for your feedback! We’re glad to hear your server took care of you with the dessert. We’ll definitely address the temperature issue with our kitchen team to ensure a better experience next time. Your input helps us improve!
   

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3. M

   Michelle VIP

   Hawaii11 commentaires

   2.0

   Y est allé le 22 mars 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 4
   4. Ambiance 2

   Our server was great. The food took way too long, not her fault. Kitchen needs help, I’m sure they are super stressed back there.
   

   BJ's Restaurant & Brewhouse - RenoA répondu le 22 mars 2025

   Sorry to hear you were disappointed with your meal, Michelle. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

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4. OT

   Client d'OpenTable

   Tahoe 3 commentaires

   5.0

   Y est allé le 15 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Nice Valentine’s dinner, promptly seated with our reservation. Very crowded. Food was great with a little longer than anticipated delivery, but the place was packed for Valentine’s Day. Our server, Marianna, was terrific!
   

   BJ's Restaurant & Brewhouse - RenoA répondu le 16 février 2025

   Thank you for your wonderful review! We're thrilled to hear you enjoyed your Valentine's dinner and that Marianna provided excellent service. We appreciate your understanding during the busy evening and look forward to welcoming you back for another great experience!
   

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5. J

   Jill

   Charleston3 commentaires

   5.0

   Y est allé le 8 février 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   The meal and service were great. Food came out quickly.
   

   BJ's Restaurant & Brewhouse - RenoA répondu le 14 février 2025

   Thank you, Jill! We're thrilled to hear you enjoyed your meal and the quick service. Our team works hard to ensure a great experience, and your feedback means a lot to us. Hope to see you again soon!
   

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6. A

   Arron

   Tahoe 1 commentaire

   5.0

   Y est allé le 3 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 3

   I dont like writing these. Was the stars not enough?
   

   BJ's Restaurant & Brewhouse - RenoA répondu le 5 février 2025

   We're so glad you enjoyed your recent BJ's Restaurant & Brewhouse dining experience. See you again soon!
   

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7. L

   Linda

   Las Vegas5 commentaires

   4.0

   Y est allé le 3 février 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 2
   4. Ambiance 4

   We love the prime rib special. Our waiter forgot a few things but food was great.
   

   BJ's Restaurant & Brewhouse - RenoA répondu le 5 février 2025

   Thanks for your feedback, Linda! We're thrilled to hear you enjoyed the prime rib special. We appreciate your understanding regarding the waiter's oversight and will work on improving our service. Looking forward to welcoming you back for another delicious meal!
   

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8. A

   Amanda

   Tahoe 2 commentaires

   1.0

   Y est allé le 1 février 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   I had a terrible experience last weekend at BJ's and gave them another chance this week. Even with a reservation it was 10+ minutes to get seated. When we were seated drink orders were taken quickly but drinks weren't delivered quickly and were NEVER refilled. A single appetizer took 45+ minutes and only arrived after we asked for the second time. It was an additional 30 minutes before dinner arrived. Dinner was cold and had obviously been sitting for a while. The server promptly delivered the check with the food. Charging us was the only thing the restaurant seemed to do with speed or efficiency. Very disappointed again. Definitely learned the lesson not to expect BJ's to redeem themselves.
   

   BJ's Restaurant & Brewhouse - RenoA répondu le 2 février 2025

   Thank you for sharing your experience Amanda. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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9. OT

   Client d'OpenTable

   San Francisco1 commentaire

   5.0

   Y est allé le 30 janvier 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   I’ve never been disappointed: it’s a very good restaurant in my opinion. So, ⭐️⭐️⭐️⭐️⭐️
   

   BJ's Restaurant & Brewhouse - RenoA répondu le 31 janvier 2025

   Thank you! We’re thrilled to hear you’ve consistently enjoyed your experiences with us. Your feedback means a lot to our team, and we can’t wait to welcome you back for another great meal!
   

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10. A

    Amanda

    Tahoe 2 commentaires

    3.0

    Y est allé le 25 janvier 2025

    1. Cote globale 3
    2. Nourriture 1
    3. Service 2
    4. Ambiance 3

    We waited an hour for appetizers and the manger brought them over cold. We never even ordered a main course item. We ended up late to our movie waiting so long.
    

    BJ's Restaurant & Brewhouse - RenoA répondu le 28 janvier 2025

    We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurant s.com and provide the name your review was posted under and that it is about our Reno restaurant. Allow us a few days to get back to you. Thank you.
    

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