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Salted Caramel Pizookie - BJ's Restaurant & Brewhouse - Reno, Reno, NV

BJ's Restaurant & Brewhouse - Reno

3.9
3.9
104 Reviews
$30 and under
American

Make a reservation

2 people
7:00 PM
Booked 13 times today
  • Great for craft beers
  • Great for creative cocktails
  • Hot spot
Time counts at BJ's Restaurant & Brewhouse. Since our humble beginnings back in 1978, we've continued to refine our brewhouse experience to make BJ's a place where you can make the most of any meal. We want BJ's to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we've put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven't just crafted a brand, but a mindset. And our guests are the reason for this. And it's because of them we're continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ's, a restaurant with a Brewhouse soul.

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American, Barbecue, Pizzeria
  • Hours of operation
    Mon–Sat 11:00 am–12:00 am Sun 10:00 am–12:00 am
  • Phone number
    (775) 853-7575
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Neighborhood
    Reno
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access

What 104 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on recent ratings
  • 3.8Food
  • 3.8Service
  • 3.6Ambience
  • 3.6Value

NoiseEnergetic

104 Reviews
  1. Cynthia

    Tahoe

    6 reviews

    5.0

    6 reviews

    Dined on August 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    BJ’s is a fun place to visit with friends and family. The food was good and the service was great. Eva was our server and she was very patient with us while we decided on what to eat. The only thing that was my fault was that I was supposed to get a pazookie with my meal and forgot all about it. No big deal.
    BJ's Restaurant & Brewhouse - RenoResponded on August 28, 2024
    Cynthia, we’re thrilled to hear you had such a great experience at BJ's! It sounds like Eva took excellent care of you. We hope you get to enjoy that pizookie next time—it's a fan favorite! Thanks for sharing your thoughts with us!

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  2. OpenTable Diner

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on July 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The restaurant was pretty and had a good vibe. The service and the food was excellent.
    BJ's Restaurant & Brewhouse - RenoResponded on July 22, 2024
    Thank you so much for the great feedback! We strive to make this restaurant a place that everyone can enjoy. See you again soon!

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  3. OpenTable Diner

    Tahoe

    3 reviews

    3.0

    3 reviews

    Dined on July 14, 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 3
    They were out of too many entrees. It wasn’t late, it was at 6:30pm
    BJ's Restaurant & Brewhouse - RenoResponded on July 15, 2024
    Your feedback is what drives our coaching. I’m sorry we were not up to par on your visit. We will work with our team so this does not happen again.

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  4. OpenTable Diner

    San Francisco

    1 review

    vip
    1.0

    1 review

    Dined on June 17, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    Extremely slow service. Seemed like the waiter was very inexperienced. He gave us the wrong bill, and I paid it accidentally because I was in a hurry to get out of there. Manager assured me that evening that she would refund me my overpayment back to my credit card the next day. Been waiting for over 2 weeks for a refund for my overpayment and I’m getting the runaround.
    BJ's Restaurant & Brewhouse - RenoResponded on July 4, 2024
    We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.

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  5. roes

    San Diego

    12 reviews

    vip
    1.0

    12 reviews

    Dined on May 22, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3
    Our experience was marred by excessively slow and unresponsive service from our waitress. Requests for more drinks, napkins, and cutlery were ignored or significantly delayed. As a diabetic, I specifically ordered the filet mignon with only salt and pepper to avoid any rub that might contain sugar. However, my meal arrived with the rub. When we finally located our waitress, everyone else had finished eating. After explaining the situation, she left for another 10 minutes to check with the chef and confirmed that the rub contained brown sugar. She then asked if I wanted a new filet, which I agreed to. It took another 20 minutes for the manager to bring me my corrected meal, by which time my family had already finished their cake and were ready to leave, as I embarrassingly sat eating my filet as quickly as I could by myself. Despite the inconvenience and the fact that I missed the entire meal with my family, no discount or form of reconciliation was offered. Very disappointed.
    BJ's Restaurant & Brewhouse - RenoResponded on May 30, 2024
    Thank you for bringing this to our attention. We are terribly sorry for our service during your visit. Our staff should be much more attentive, and we will address this with them. We hope you will give us another chance and if anything about your experience can be improved, don't hesitate to bring it to the attention of one of our managers.

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  6. OpenTable Diner

    Tahoe

    1 review

    5.0

    1 review

    Dined on May 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing food and service , our server made sure we had everything we needed
    BJ's Restaurant & Brewhouse - RenoResponded on May 14, 2024
    Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!

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  7. OpenTable Diner

    Tahoe

    1 review

    5.0

    1 review

    Dined on May 12, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Our server was absolutely amazing. We had 3 1 year old kids and he was very attentive and understanding. He went above and beyond. Made our experience great
    BJ's Restaurant & Brewhouse - RenoResponded on May 13, 2024
    We appreciate the review! Exceptional service is extremely important to us, so it's great to hear that you were so pleased.

    Is this helpful?

  8. Jenn

    San Francisco

    39 reviews

    4.0

    39 reviews

    Dined on May 10, 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 3
    BJ’s is always reliable and is perfect for people with different culinary tastes. Love the beer selections as well as the food choices. Service is very good and attentive.
    BJ's Restaurant & Brewhouse - RenoResponded on May 11, 2024
    Thank you for this kind review, Jenn. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

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  9. OpenTable Diner

    Salt Lake City

    1 review

    1.0

    1 review

    Dined on April 28, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4
    My party of 4 waited 20 minutes for drinks ordered to arrive, then another hour for food to arrive. We thought that planning 1.5 hours for a visit would be enough time (we had a movie to get to after dinner) but it was apparently not. We left once we would’ve missed our movie if we waited any longer, so never ended up eating. Our waitress was rarely seen, and when we did see her, she said our food was almost ready, only for us to continue waiting for 20+ minutes before we eventually left. Very disappointing experience.
    BJ's Restaurant & Brewhouse - RenoResponded on April 29, 2024
    I am sorry you’ve had a terrible experience. We know your time is valuable and today we didn’t get it right. We hope you give us another chance to make this right!

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  10. Shellie

    Tahoe

    18 reviews

    vip
    4.0

    18 reviews

    Dined on April 14, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    The restaurant was packed but I did the open table app for a reservation at 5:30. We arrived a half an hour early and they were kind enough to get us an earlier seating. Our waitress was fantastic very pleasant and got our food and drinks in a timely fashion. My husband loved the pork chops I had the appetizer flatbread pizza and the fresh mozzarella and tomato salad. The only complaints we would have is the size of proportions on the rice with the pork chops and the arugula with my salad. We both discussed how inexpensive both of those ingredients are and it would have really made the meal a lot better. Probably because they were so busy is why two of the paper towel dispensers in the woman's bathroom were empty. I informed the manager and she was going to get right on it. I would recommend doing the Open Table app and the variety of food they have available is well worth going.
    BJ's Restaurant & Brewhouse - RenoResponded on April 15, 2024
    Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.

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FAQs

BJ's Restaurant & Brewhouse - Reno offers takeout which you can order by calling the restaurant at (775) 853-7575.

BJ's Restaurant & Brewhouse - Reno is rated 3.9 stars by 104 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 13 times today

Order delivery or takeout

Google Map for BJ's Restaurant & Brewhouse - Reno

13999 S Virginia St, Reno, NV 89511-8917

Additional information

  • Neighborhood
    Reno
  • Hours of operation
    Mon–Sat 11:00 am–12:00 am Sun 10:00 am–12:00 am
  • Price
    $30 and under
  • Cuisines
    American, Barbecue, Pizzeria
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access
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