BJ's Restaurant & Brewhouse - Polaris

Name: BJ's Restaurant & Brewhouse - Polaris
Address: 1414 Polaris Pkwy, Columbus, OH, United States, 43240-2040
Telephone: (614) 885-1800
Price range: $30 and under
Rating: 4.1

4.1

185 Reviews

$30 and under

American

Top Tags:

Time counts at BJ's Restaurant & Brewhouse. Since our humble beginnings back in 1978, we've continued to refine our brewhouse experience to make BJ's a place where you can make the most of any meal. We want BJ's to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we've put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven't just crafted a brand, but a mindset. And our guests are the reason for this. And it's because of them we're continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ's, a restaurant with a Brewhouse soul.

Make a reservation

Party Size

2 people

DateTime

Sep 26, 2023

7:00 PM

Booked 8 times today

Order delivery or takeout

Additional information

Dining style
Casual Dining
Cuisines
American, Barbecue, Pizzeria
Hours of operation
Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am
Phone number
(614) 885-1800
Website
http://www.bjsrestaurants.com/
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Casual Dress

Location
1414 Polaris Pkwy, Columbus, OH 43240-2040
Neighborhood
Polaris
Parking details
Public Lot
Additional
Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access

What 185 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1

4.1 based on recent ratings

3.9Food
4.1Service
4.1Ambience
3.7Value

Noise • Moderate

185 Reviews

OT
OpenTable Diner
Milwaukee
4 reviews
vip
3.0
4 reviews
Dined 3 days ago
overall3food4service4ambience3
15 minutes to be waited on and 45 minutes to get food.
BJ's Restaurant & Brewhouse - PolarisResponded today
We are sorry to read your recent experience with us was not up to par and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
Is this helpful?
LH
LizH
Columbus
1 review
2.0
1 review
Dined on September 8, 2023
overall2food2service2ambience1
Menus had food stuck inside of them. Looked like potato salad. 3 sets of our silverware were filthy. I ordered a chicken pasta and there were maybe 6 pieces of chicken in it. $60 dollars for 2 entrees and a kids meal- totally not worth it.
BJ's Restaurant & Brewhouse - PolarisResponded on September 10, 2023
Hi Liz. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
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P
Phil
Columbus
3 reviews
5.0
3 reviews
Dined on September 1, 2023
overall5food5service5ambience5
Our waitress was outstanding! Food was delicious.
BJ's Restaurant & Brewhouse - PolarisResponded on September 4, 2023
Hi Phil. Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
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JK
JoanK
Columbus
16 reviews
vip
5.0
16 reviews
Dined on August 10, 2023
overall5food5service5ambience5
As always the food and service was amazing!! The Avocado Egg Roll appetizer is always hit with the family. I ordered one of my favorite salads - the Tri Tip Wedge and it was fabulous as well. We finished with a pizookie -of course!! Our server was very good also. Thx BJs for another great dining experience!
BJ's Restaurant & Brewhouse - PolarisResponded on August 12, 2023
Thanks so much for your feedback about our food! It's always good to hear that we're making our guests happy. We look forward to seeing you again soon!
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J
Johnv
Columbus
2 reviews
1.0
2 reviews
Dined on August 5, 2023
overall1food1service1ambience1
I ask what the soups were? Not on the menu. Our server didn’t know what kind of clam chowder they had. I asked New England or Manhattan her answer “not a clue”! So I asked if it was red or white! REALLY!!! She also had no personality for a server. We had prime rib it came out raw when we ordered medium rare. Mine was ice cold also. It went back to be cooked more and came out medium well done. Food was absolutely terrible! Vegetables were cold and barely cooked. So it’s one and done for BJ’s Brew House! Sure not worth the price!!!
BJ's Restaurant & Brewhouse - PolarisResponded on August 7, 2023
We never want to let our guests down, and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Polaris restaurant.
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OT
OpenTable Diner
Columbus
5 reviews
1.0
5 reviews
Dined on July 27, 2023
overall1food2service1ambience2
Service was slow, and our server was not very attentive. We had to ask for drink refills multiple times, and had to look for our server when we needed something. We had a reservation through Open Table, but 2 days later I was reported as a “no show” even though I checked in early and kept my reservation. Overall a disappointing experience.
BJ's Restaurant & Brewhouse - PolarisResponded on July 31, 2023
We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
Is this helpful?
MH
MichelleH
1 review
4.0
1 review
Dined on July 9, 2023
overall4food1service5ambience5
The place was nice. However there was a long piece of hair on my son's pizza. The server did take it back and apologized for it. Even though it wasn't her fault.
BJ's Restaurant & Brewhouse - PolarisResponded on July 12, 2023
Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
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OT
OpenTable Diner
Columbus
8 reviews
vip
4.0
8 reviews
Dined on June 13, 2023
overall4food4service4ambience3
We went to BJ’s to celebrate a family birthday dinner. The food was good with the exception of the roasted veggies that ended up being raw. A good experience overall.
BJ's Restaurant & Brewhouse - PolarisResponded on June 16, 2023
Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
Is this helpful?
KN
KeithN
Columbus
6 reviews
5.0
6 reviews
Dined on June 10, 2023
overall5food5service5ambience5
The waitress was outstanding with a marvelous personality!!!
BJ's Restaurant & Brewhouse - PolarisResponded on June 12, 2023
Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!
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OT
OpenTable Diner
1 review
5.0
1 review
Dined on June 9, 2023
overall5food5service5ambience5
Server Tiffany was excellent! We were catching up with friends and she gave us time but also checked up in a non rushed way- perfect!! Food was delicious!
BJ's Restaurant & Brewhouse - PolarisResponded on June 15, 2023
Thank you for your review. We're very happy you had a wonderful time with us! We look forward to seeing you back again soon!
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OT
OpenTable Diner
1 review
3.0
1 review
Dined on May 26, 2023
overall3food3service4ambience4
Filet and chicken were tough. Asked sever who brought food for condiments and she never returned. Wife had to get them from the bar area.
BJ's Restaurant & Brewhouse - PolarisResponded on May 29, 2023
We are sorry to read your recent experience with us was not up to par. We will work with our team to make sure this does not happen again.
Is this helpful?
OT
OpenTable Diner
Columbus
2 reviews
4.0
2 reviews
Dined on May 24, 2023
overall4food5service4ambience4
I had a reservation for 2 people at 7 pm and they still told me I had a 20 minute wait. What’s the purpose of a reservation? We saw a lot of open 2 person booths empty. Didn’t make sense. Besides this issue, everything was very good!
BJ's Restaurant & Brewhouse - PolarisResponded on May 26, 2023
Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
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OT
OpenTable Diner
Columbus
4 reviews
5.0
4 reviews
Dined on May 22, 2023
overall5food5service5ambience4
Seated quickly , they cancelled my reservation but was able to correct quickly Salads great and had no trouble with our special requests Service great Booth was a little tight for our group so if you need more room request a table
BJ's Restaurant & Brewhouse - PolarisResponded on May 24, 2023
We're so glad to hear you were seated and served quickly. The only thing better than great food is great food served fast! We look forward to seeing you again.
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SB
SheliB
Columbus
2 reviews
4.0
2 reviews
Dined on May 7, 2023
overall4food4service4ambience4
Avocado eggrolls are AMAZING! The rest of the food was good as well. Service a little slow, but the place was packed, so thats to be expected. Server was friendly and accommodating.
BJ's Restaurant & Brewhouse - PolarisResponded on May 8, 2023
Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
Is this helpful?
d
drdublin
1 review
5.0
1 review
Dined on May 6, 2023
overall5food5service5ambience5
BJ's has great food, excellent service and very friendly staff! We had a great first-time experience at BJ's!
BJ's Restaurant & Brewhouse - PolarisResponded on May 8, 2023
Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
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OT
OpenTable Diner
1 review
5.0
1 review
Dined on March 19, 2023
overall5food5service5ambience5
My mom loved her gluten free burger it was so good.
BJ's Restaurant & Brewhouse - PolarisResponded on April 16, 2023
Thank you for your review. We're glad you enjoyed your burger and we look forward to serving you again!
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T
Trent
Columbus
33 reviews
vip
3.0
33 reviews
Dined on March 4, 2023
overall3food3service1ambience3
We were sat ten minutes early and then forgotten about. A server showed up, took a drink order and never returned to the table. About fifteen minutes later another server showed up took our orders, the entrees came out before the appetizers, and we never received refills on iced tea. It seems as though the entire restaurant industry is still having issues with their staffing.
BJ's Restaurant & Brewhouse - PolarisResponded on March 6, 2023
We appreciate the feedback. Thank you for letting us know that our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
Is this helpful?
k
katie
Columbus
1 review
4.0
1 review
Dined on February 4, 2023
overall4food5service5ambience4
The main issue we had was our reservation time. I scheduled 2 1/2 hrs ahead for a 2:00 time. We got there 10 min early n checked in . We were told it would be 45 min longer than the 2:00 set time. They sat a party of 20 n we were going to have to wait. I don’t mind waiting 5 to 10 min but not 45min. Why make a reservation.
BJ's Restaurant & Brewhouse - PolarisResponded on February 6, 2023
Hi, Katie– we are so sorry to read about your recent experience. We know your time is valuable, and we hope to have another opportunity to serve you and make this right!
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OT
OpenTable Diner
Columbus
3 reviews
4.0
3 reviews
Dined on January 15, 2023
overall4food4service3ambience4
We've eaten here before in the experience and food have always been great. The last time though the service was not as great. We had a reservation for two at 1:30 and showed up at 10 after 1:00 and they seeded for other walking groups before I decided to get up and say something to them about us already having our reservation, then they said they had a table available. There wasn't even an apology for passing us over. Also during our meal we ordered drinks and 2 starters along with a pizza for the main course. The pizza was sent out first then the drinks and starters came after???
BJ's Restaurant & Brewhouse - PolarisResponded on January 17, 2023
Thanks for letting us know about the service issue. I'm sorry about this. We will work with our team so this does not happen again.
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VG
VickieG
Columbus
3 reviews
3.0
3 reviews
Dined on January 14, 2023
overall3food4service3ambience1
Our visit was on Saturday, January 14, 2023 for lunch @ 11:30. Restaurant was pretty quiet. Our server was training a new associate. He did not get the drink order right. The food order was accurate and very good. The only real downfall to our visit was how cold it was in the restaurant the entire time we were there. In fact we hurried out because it was so cold and we were not by the front door. When we arrived the restaurant was chilly but not too surprising when there were not very many people there. The place was almost fully occupied when we left and it seemed colder than when we arrived.
BJ's Restaurant & Brewhouse - PolarisResponded on January 16, 2023
Thanks for letting us know about the issue. I'm sorry about this. We will work with our team so this does not happen again.
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M
Maddy
Columbus
1 review
5.0
1 review
Dined on December 12, 2022
overall5food4service5ambience5
Overall it was good experience being at BJs Polaris
BJ's Restaurant & Brewhouse - PolarisResponded on December 15, 2022
Hi Maddy. Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit
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TK
TevisK
Columbus
1 review
3.0
1 review
Dined on December 11, 2022
overall3food5service1ambience5
I have ate here 3 times before and oved it. I decided to have my family come for a gift exchange. Our waiter was horrible. We never saw him, he messed up 2 of my family members meals, never refilled the empty glasses and finally came back when the check was due. He ended up removing the 2 meals but I was embarrassed since it was my pick.
BJ's Restaurant & Brewhouse - PolarisResponded on December 13, 2022
Thank you for sharing your experience. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
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DS
DeborahS
Columbus
1 review
4.0
1 review
Dined on August 20, 2022
overall4food5service4ambience3
Love it and will come back and bring friends. I loved the friendly staff.
BJ's Restaurant & Brewhouse - PolarisResponded on August 23, 2022
Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!
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OT
OpenTable Diner
Columbus
2 reviews
5.0
2 reviews
Dined on August 13, 2022
overall5food5service3ambience5
Love this restaurant, fun get together with friends. Service did take awhile that particular day but hadn’t been bad in the past. Will be back!
BJ's Restaurant & Brewhouse - PolarisResponded on August 16, 2022
We're so glad you enjoyed your recent BJ's Restaurant & Brewhouse dining experience. See you again soon!
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C
Casa
Wilmington
1 review
5.0
1 review
Dined on August 6, 2022
overall5food5service5ambience5
Our server was absolutely fantastic and the overall experience was delightful and food was delicious
BJ's Restaurant & Brewhouse - PolarisResponded on August 8, 2022
Thank you for this kind review, Casa. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
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RD
RichardD
Columbus
7 reviews
4.0
7 reviews
Dined on August 2, 2022
overall4food3service4ambience4
Great atmosphere. Good service, Good food perfect for a lunch meeting.
BJ's Restaurant & Brewhouse - PolarisResponded on August 4, 2022
Thank you so much for this review, Richard. We're very happy you enjoyed dining with us. We look forward to seeing you again soon!
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OT
OpenTable Diner
1 review
5.0
1 review
Dined on March 28, 2022
overall5food5service5ambience5
We had a great waitress. Very friendly and accommodating. The atmosphere is very nice and the food is delicious! We had a great time there.
BJ's Restaurant & Brewhouse - PolarisResponded on March 30, 2022
Thank you very much for this review. We're so happy you feel this way about us, and we hope to see you soon.
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OT
OpenTable Diner
Cincinnati
5 reviews
5.0
5 reviews
Dined on March 20, 2022
overall5food5service5ambience5
Great server!
BJ's Restaurant & Brewhouse - PolarisResponded on March 22, 2022
Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!
Is this helpful?
OT
OpenTable Diner
Columbus
1 review
1.0
1 review
Dined on December 10, 2021
overall1food1service1ambience1
I’m furious. I get to the restaurant with my team. It’s packed. I go to the hostess and she informs me I don’t have a reservation as they don’t take reservations. I showed her the confirmation email and she did not care. We were put on the waitlist. It was awful!! I’ll never be back
BJ's Restaurant & Brewhouse - PolarisResponded on December 11, 2021
We appreciate the feedback. Thank you for letting us know that our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
Is this helpful?
OT
OpenTable Diner
1 review
4.0
1 review
Dined on November 26, 2021
overall4food2service4ambience5
Menu was very small and not much to pick from
Is this helpful?
OT
OpenTable Diner
Columbus
1 review
5.0
1 review
Dined on November 11, 2021
overall5food5service5ambience5
Went out for Veterans Day meals. Service was great, food was great, no complaints!
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JF
JimF
Columbus
5 reviews
4.0
5 reviews
Dined on September 26, 2021
overall4food5service3ambience4
Great food and value. Taking reservations now to try and help with labor issues, so that was good. Server was very busy but the restaurant was half empty. Sign of the times I guess.
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T
Troy
Columbus
13 reviews
5.0
13 reviews
Dined on September 6, 2021
overall5food5service5ambience5
Friendly service. Food was delicious. Make a reservation as they are short of staff. We didn’t notice though as the service was excellent.
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LL
LisaL
1 review
4.0
1 review
Dined on May 30, 2021
overall4food3service5ambience3
Person who seated us was not very friendly. Waitress was friendly and attentive!!
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KK
KKolbe
Columbus
35 reviews
vip
5.0
35 reviews
Dined on April 11, 2021
overall5food5service5ambience5
Birthday it was nice to be out.
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TB
TiffanyB
1 review
3.0
1 review
Dined on February 21, 2021
overall3food2service4ambience4
Service was good. Efficient and quick. Food was meh. Burnt appetizers. Bland
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L
Lynn
Columbus
13 reviews
4.0
13 reviews
Dined on January 30, 2021
overall4food4service4ambience4
Met a friend for lunch. All safety precautions were good. Food was good-I had a salad and a flatbread pizza-and wait staff were attentive. Prices weren’t too bad. I will definitely return in future.
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OT
OpenTable Diner
Columbus
2 reviews
3.0
2 reviews
Dined on December 5, 2020
overall3food3service4ambience3
The food was good and the service was good.. The front end hostess could have been more friendly. Really didn’t seem to want to be there, and didn’t care that we made a reservation.
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b
brennak
Columbus
67 reviews
4.0
67 reviews
Dined on November 15, 2020
overall4food4service5ambience3
This is a go to spot for us because there is something for everyone to eat. Our service was great, the server even brought our baby a garlic knot and fruit to keep him occupied while waiting for food.
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LH
LarryH
Columbus
5 reviews
5.0
5 reviews
Dined on November 11, 2020
overall5food5service5ambience5
They have an extensive menu for all tastes. Great selection of draft beers and cider.
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Safety precautions

Cleaning & sanitizing
- Surfaces sanitized between seatings
- Digital, disposable or sanitized menu provided
- Sealed or wrapped utensils used
- Common areas deep-cleaned daily
- Sanitizer or wipes provided for customers
- Contactless payment available
Physical distancing
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables

Protective equipment
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
Screening
- Sick staff prohibited in the workplace

FAQs

You can order delivery directly from BJ's Restaurant & Brewhouse - Polaris using the Order Online button. BJ's Restaurant & Brewhouse - Polaris also offers takeout which you can order by calling the restaurant at (614) 885-1800.

BJ's Restaurant & Brewhouse - Polaris is rated 4.1 stars by 185 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Sep 26, 2023

7:00 PM

Booked 8 times today

Order delivery or takeout

Google Map for BJ's Restaurant & Brewhouse - Polaris

1414 Polaris Pkwy, Columbus, OH 43240-2040

Additional information

Neighborhood
Polaris
Hours of operation
Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am
Cuisines
American, Barbecue, Pizzeria
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Public Lot
Payment options
AMEX, Discover, Mastercard, Visa
Additional
Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access

Website
http://www.bjsrestaurants.com/
Phone number
(614) 885-1800

BJ's Restaurant & Brewhouse - Polaris

Make a reservation

Order delivery or takeout

Additional information

Menu

What 185 people are saying

Overall ratings and reviews

Safety precautions

Cleaning & sanitizing

Physical distancing

Protective equipment

Screening

FAQs

Does BJ's Restaurant & Brewhouse - Polaris offer delivery through OpenTable or takeout?

How is BJ's Restaurant & Brewhouse - Polaris restaurant rated?

Is BJ's Restaurant & Brewhouse - Polaris currently accepting reservations?

Make a reservation

Order delivery or takeout

Additional information