BJ's Restaurant & Brewhouse - Newark

BJ's Restaurant & Brewhouse - Newark reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jen VIP

   San Francisco2 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   BJ’s did not confirm my attendance with OpenTable.
   

   BJ's Restaurant & Brewhouse - NewarkResponded 3 days ago

   Hi Jen, we’re sorry to hear about your experience with OpenTable confirmation. We appreciate your feedback and will look into this issue to improve our service. Thank you for bringing it to our attention!
   

   Is this helpful?

2. G

   Gail

   San Francisco8 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   The Prime Rib dinner was a huge disappointment. The meat was tough and had too much fat.
   

   • 

   BJ's Restaurant & Brewhouse - NewarkResponded 3 days ago

   Hi Gail. I am so sorry to hear about the issues with your food. I wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.
   

   Is this helpful?

3. T

   Tina

   San Francisco4 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food ,great prices, excellent staff. Lots of specials.
   

   BJ's Restaurant & Brewhouse - NewarkResponded on April 6, 2025

   Thanks for the fantastic review, Tina! We're thrilled to hear you enjoyed our food, prices, and service. Our team works hard to bring you great specials, and it's wonderful to know you appreciated them. We look forward to seeing you again soon!
   

   Is this helpful?

4. S

   Silvana VIP

   San Francisco34 reviews

   3.0

   Dined on March 31, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Food was good. Service was painstakingly slow. I waiter had too many tables an no help. We pointed out spilled water on the floor that someone could slip on. No one wiped it up. Hope no one fell.
   

   BJ's Restaurant & Brewhouse - NewarkResponded on April 2, 2025

   Silvana, thanks for your feedback. We're glad you enjoyed the food, but we sincerely apologize for the slow service and the oversight with the spilled water. Your experience is important to us, and we'll work on improving our service to ensure a safer and more efficient dining experience.
   

   Is this helpful?

5. B

   Brianna

   Central Coast3 reviews

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Tom made our whole experience 10x better than the average visit to BJs! I’ve been coming to BJs for years and I’ve never had the experience of a server like Tom. He was extremely friendly, attentive, and a pleasure to have as our server! I appreciate his attention to detail and thinking of little things before we could even ask him! I’d come back just to have Tom as a server again.
   

   BJ's Restaurant & Brewhouse - NewarkResponded on April 2, 2025

   Brianna, we’re thrilled to hear about your fantastic experience with Tom! Our team strives to provide top-notch service, and it’s wonderful to know Tom exceeded your expectations. We look forward to welcoming you back for another great visit!
   

   Is this helpful?

6. T

   Teresa

   Seattle2 reviews

   3.0

   Dined on March 13, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Overall atmosphere is on par with a Red Robin. Great place for kids because it's so loud in there. More of a gathering place, super casual night out. Not a good option for a business dinner, especially if you have stuffier, more formal colleagues. Not enough tables in the bar area for a quick drink/night out.
   

   BJ's Restaurant & Brewhouse - NewarkResponded on April 15, 2025

   Thanks for your feedback, Teresa! We appreciate your insights on the atmosphere and dining options. We aim to create a fun, casual environment, but we understand it may not suit every occasion. Your thoughts help us improve, and we’ll keep them in mind for future enhancements.
   

   Is this helpful?

7. P

   Prachi

   San Francisco2 reviews

   1.0

   Dined on February 17, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Despite making a reservation for 12 people 2 days in advance, they were unable to give us a table for 12. They made us wait a 1/2 hr and then informed us that we will be getting 2 tables instead of 1. They didn’t come for orders till another 1/2 hr. We requested quick orders for the small kids in our group, and they missed that too! Either you take bookings and hold tables for the reservations or just inform customers that we are not taking reservations!
   

   BJ's Restaurant & Brewhouse - NewarkResponded on February 28, 2025

   Thank you for sharing your experience Prachi. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   Is this helpful?

8. j

   jace

   Tucson1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Did not have our table ready we had to wait almost 40 minutes to be seated after making a reservation. Will not be going back
   

   BJ's Restaurant & Brewhouse - NewarkResponded on February 22, 2025

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

   Is this helpful?

9. P

   Patricia VIP

   San Francisco10 reviews

   4.0

   Dined on February 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Arrived early and was seated early. Staff was friendly and worked hard to keep things moving. We unfortunately had to wait a while for waitstaff to do first touch. Once drinks & food order taken, things went smoothly. Appetizer was great. Fish & chips and chicken sandwich were hot & tasty. Mahi Mahi tacos were fishy tasting. Took a while to get check, but online payment was fast. Overall good meal.
   

   BJ's Restaurant & Brewhouse - NewarkResponded on February 10, 2025

   Thanks for sharing your experience, Patricia! We’re glad you enjoyed the appetizers and your main dishes. We appreciate your feedback about the wait times and will address these with our team to improve service. Looking forward to welcoming you back for another meal soon!
   

   Is this helpful?

10. P

    Penelope

    Hawaii108 reviews

    4.0

    Dined on December 28, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3

    Very pleasant place for casual dining, with a very extensive menu. Nice that they take reservations too. Service was very good.
    

    BJ's Restaurant & Brewhouse - NewarkResponded on January 3, 2025

    Thank you for your kind words! We're thrilled you enjoyed your casual dining experience and appreciated our extensive menu and service. Your feedback means a lot to us, and we look forward to welcoming you back soon!
    

    Is this helpful?