BJ's Restaurant & Brewhouse - Modesto

BJ's Restaurant & Brewhouse - Modesto 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. J

   Jamie

   Hawaii1則評論

   1.0

   在1天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 3
   4. 氛圍 1

   BJ’s use to be good, however today was terrible. Food was not of good quality at all. Appetizer plates were dirty and we didn’t use them. Burger overcooked, chicken wasn’t fresh and the sauce was barely there. Fries were not hot. It was a let down for sure.
   

   請問這對你有幫助嗎？

2. A

   Ashley

   Central Coast2則評論

   1.0

   在2025年5月4日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 3
   4. 氛圍 3

   Was one of the worst experiences we’ve had there. Had reservations at 5:30 for 9. Showed up at 5:15 and checked in. Called up at 5:30 to be seated. Then the waiting game. We were there for over an hour before our food showed up and by the time it did, everything was cold. There was a table of 12 and they got there after us and was fed before us and finished before we even received our food. Pastas were cold, steak looked like a piece of dried up kidney, potatoes were cold. Sent them back for them to just put back in oven and receive our food barely warm and dried out. Manager comes by to grab the dishes and have the food remade. Took 3 dishes back. Continued waiting and 25 minutes later he only returned with 2 dishes. We returned 5 out of the 8 dishes we received because they were cold. I’m almost sure they were sitting out for a while before reaching us. We weren’t even offered anything for the inconvenience and were still having us pay full price for the dishes that we returned and had to wait another 25 minutes to return. We said forget it and paid for what we did have which was drinks and salad and we left. We were there a total of 2 hours and 3 of us didn’t even get to eat anything. Was the absolute worst visit we’ve ever had there.
   

   BJ's Restaurant & Brewhouse - Modesto已於2025年5月5日​回覆

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Modesto restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

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3. OT

   OpenTable食客

   Tahoe1則評論

   5.0

   在2025年3月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Went for a bday, service was good :) food was excellent ,thanks
   

   BJ's Restaurant & Brewhouse - Modesto已於2025年3月25日​回覆

   Thanks for the wonderful feedback! We’re thrilled to hear you enjoyed the birthday celebration with us. Our team works hard to provide great service and delicious food, so your kind words mean a lot. We hope to see you again soon!
   

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4. C

   Cristina

   San Joaquin1則評論

   5.0

   在2025年2月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   I had the ribeye steak and my husband had a chicken plate. Everything was very good. The server was excellent!
   

   BJ's Restaurant & Brewhouse - Modesto已於2025年2月16日​回覆

   Cristina, we’re thrilled to hear you enjoyed the ribeye and chicken! It’s great to know our server made a positive impact on your experience. Thank you for the kind words and for choosing us; we can’t wait to welcome you back for another meal!
   

   請問這對你有幫助嗎？

5. D

   Diana

   San Joaquin1則評論

   4.0

   在2025年2月13日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 2
   4. 氛圍 4

   Our waitress was a little overwhelmed I believe. Took forever to get our drinks. The Appetizer was delivered with dinner. Not before. Didn’t check on us very often. Just lack luster service. Not my best dinning experience.
   

   BJ's Restaurant & Brewhouse - Modesto已於2025年2月14日​回覆

   Hi Diana, thanks for sharing your experience. We're glad you enjoyed the food, but we apologize for the service delays. Your feedback helps us improve, and we'll be addressing this with our team to ensure a better experience next time. We appreciate your understanding!
   

   請問這對你有幫助嗎？

6. J

   Joel

   Washington DC1則評論

   1.0

   在2025年2月2日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Steak was over cooked I ate about 1/8 of it. The server didn’t ask about it. The server seemed like we were a bother when asking and we had to ask multiple times for refills. It took way too long to bring the check. I had to ask for the check.
   

   BJ's Restaurant & Brewhouse - Modesto已於2025年2月3日​回覆

   Sorry, Joel. Sounds like we fell short of our usual high standards for quality. We never want to disappoint our guests! I invite you to follow up with us by writing to feedback@bjsrestaurantscom. We'd appreciate any additional feedback you can give about the food that disappointed you. We'll share any feedback you can provide with the appropriate team members so we can stay on top of our game. Please include the name your review was posted under and that it is about our Modesto restaurant.
   

   請問這對你有幫助嗎？

7. B

   Barbara

   Nevada21則評論

   4.0

   在2025年1月26日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 2
   4. 氛圍 4

   Server was quick to start then it was a wait for everything. Water, drinks, etc. slow to check in on our table
   

   BJ's Restaurant & Brewhouse - Modesto已於2025年1月28日​回覆

   Thanks for your feedback, Barbara! We’re glad to hear the server got you started quickly. We’ll address the slower service you experienced to ensure a smoother experience in the future. Your insights help us improve, and we appreciate you sharing them with us!
   

   請問這對你有幫助嗎？

8. J

   Jorge

   San Francisco1則評論

   1.0

   在2024年11月23日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 2
   4. 氛圍 1

   “The food here was disappointing and lacked flavor. On top of that, our meals were served cold and had to be sent back to be reheated. If you’re looking for quality and taste, it’s worth spending a bit more elsewhere.”
   

   BJ's Restaurant & Brewhouse - Modesto已於2024年11月23日​回覆

   Sorry to hear you were disappointed with your meal, Jorge. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

   請問這對你有幫助嗎？

9. K

   Kayla

   San Francisco1則評論

   4.0

   在2024年11月23日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Server took a while to get to us. He said something was on happy hour that wasn’t and we ordered it but the manager gave us discount for the miscommunication. Happy hour appetizers were not made well.
   

   • 

   BJ's Restaurant & Brewhouse - Modesto已於2024年11月24日​回覆

   Kayla, thank you for your feedback! We're glad to hear that our manager was able to assist with the miscommunication. We appreciate your input on the appetizers and will work to improve. Your experience helps us enhance our service!
   

   請問這對你有幫助嗎？

10. C

    Cody

    Central Coast1則評論

    1.0

    在2024年11月18日用過餐

    1. 整體 1
    2. 食物 3
    3. 服務 1
    4. 氛圍 1

    Food was decent. Waited 20 min for anyone to talk to us. And they messed up on our food we ordered Togo
    

    BJ's Restaurant & Brewhouse - Modesto已於2024年11月19日​回覆

    Cody, we're sorry to hear about your experience. We strive for excellent service and it sounds like we missed the mark this time. Thank you for your feedback; we’ll work on improving our communication and order accuracy. We appreciate your understanding.
    

    請問這對你有幫助嗎？